2020 MERCEDES-BENZ S-CLASS service

Digita
l–inthe vehicl eV ehicledocument walletD igital–onthe Interne tD igital–asanA pp
Fa mili arize yourself withthe con‐
te nts oftheO perator's Manual
dir ect lyvia thev ehicle's multi‐
media system (menu item "Vehi‐
cle"). Startw itht he quickg uide,
disco very our vehicle's highlights
or broaden your know ledg ewith
useful tips. Her
eyou can find com prehe n‐
si ve informatio nabout operating
yo ur vehicle andabout services
and warrant ies inprint ed form . Yo
uc an find theO perator's Man‐
ual ontheM ercedes- Benzhome‐
pag e. The
Mercedes- BenzGuides App
is available free- of-charge in
fa mili arApp stor es. É222
5840312ÌËÍ
2225840312 Apple
®
iOS AndroidTM Or
der no.P222 028413P artn o.222 5840 312
Edi tionB2 020 S-
Clas s Op
erator' sM anual
Mer cedes-BenzMerc edes- Benz S-Class

*
NO
TEImpairment oftheo per ating effi‐
cie ncy ofther estraint systems from
ins talling accessor yparts or from repair s
or we lding Air
bags andEmerge ncy Tensi oni ng Device s,
as wellas con trol unit sand sen sorsfor the
re stra int systems, maybeinstalled inthef ol‐
lo wing areas ofyour vehicle:
R Door s
R Door pillars
R Doo rsills
R Sea ts
R Cockpit
R Instrument cluster
R Cen terc onsole
R Lateral roof frame #
Donotins tallacc essor yparts suc has
audio systems inthese areas. #
Donotc arry out repair sorw elding. #
Have afte rm arke tins tallation ofacc es‐
sor ies carried out ataq ualif iedspec ial‐
is tw orks hop. Yo
uc ouldjeopar dizethe oper ating safetyo fyour
ve hicle ifyo uu separ ts,t ires and wheel sasw ell
as accessor iesreleva nt tosaf etyw hichh ave not
be en approve dbyM ercedes-Ben z.Saf ety-re le‐
va nt systems, e.g.theb rake system, maym al‐
func tion.Onlyu seMer cedes- BenzGenuine Parts
or par tsof equal qualit y.Onl yusetires, wheels
and accessor iesthat have been specif ically
appr ovedfor your vehicle model.
Mer cedes-Ben zGenuine Partsa resubject to
st rict qualit ycontrol. Eac hparth as been spe‐
ciall ydeve loped, manufactured orselec tedf or
Mer cedes-Ben zvehicles andfine-tu nedfort hem.
Ther efor e, onl yM ercedes- BenzGenuine Parts
should beused.
Mor ethan 300,000 differe nt Mer cedes-Be nz
Ge nui ne Partsa reavailable forM ercedes-Benz
model s.
All author ized Mercedes-B enzCent ersm aint ain
as upply ofMer cedes-B enzGenuine Partsf or nec
essar yservice andrepair work.Ina ddition,
st ra tegically locatedpar tsdeliv eryc ent ersp ro‐
vide forq uic ka nd reliable partsser vice .
Alw ayss pecify thev ehicle identification number
(VIN) (/page480) when order ing Mer cedes-
Benz Genuine Parts. Oper
ator's Manual
This Oper ator's Manual describesallmodels and
all standar dand optio nal equipme ntavailable for
yo ur vehicle atthet ime ofthis Opera tor's Man‐
ua lgoing topress. Countr y-specif icdif fere nces
ar ep ossibl e. No tethat your vehicle maynotbe
eq uipped witha llfe atur esdesc ribed. Thisisalso
th ec ase fors ystems and func tionsrele vant to
saf ety. Ther efor e, thee quipment onyour vehicle
ma ydiffe rf romt hat inthed escr iption sand illus‐
tra tion s.
The original purchase agreement fory our vehicle
cont ains alisto fallof thes ystems inyour vehi‐
cle.
Should youh avea nyquestion sconcer ning
eq uipment andoper ation, please consult an
aut hor ized Mercedes- BenzCenter. 22
Gener alno tes

The
Oper ator's Manual andMaint enanc eBookle t
ar ei mp ortant docum ents andshouldb ekeptin
th ev ehicle. Ser
vice andvehicl eoper ation Ve
hicl eoper ation outside theU SAorCana da When
youa reabr oad withyour vehicle, observe
th ef ollo wing points:
R service points orreplacemen tparts ma ynot
be available immediat ely.
R unle aded fuelmaynotbe available forv ehi‐
cles withac atalytic converter .L eaded fuel
ma ycause damag etot he cat alytic converter .
R thef uel mayhavea ne xtreme lylowo ctane
num ber.Un suit able fuelcancause engine
damag e.
Some Mercedes-Benz modelsarea vailable in
Eur ope thro ugh ourEuropean DeliveryP rogram.
Fo rm orei nfor mation, pleaseconsult anauthor‐
ized Mercedes‑B enzservice center,o rw rite to
one ofthef ollo wing address:
in theU SA: Mer
cede s-Benz USA,LLC
Eur opea nDeliveryD epar tment
One Mercedes-Benz Drive
Sandy Springs, GA30328
in Canada:
Mer cedes-Benz Canada,Inc.
Eur opea nDeliveryD epar tment
98 Vande rhoof Avenue
To ronto, Ont ario M4G 4C9 Mai
nten anc e Yo
ur cus tomer advisorconf irms thes ervice in
th es ervice repor t. Ro
adside Assistan ce The
Mercedes -Benz Roadside Assis tance Pro‐
gr am offers tech nica lhelpi nt he case ofa
br eakdo wn.Your calls tothet oll-fr eeRoadside
As sis tance Hotline area nswe redb youragents
24 hour sad ay,3 65 days ay ear .
1-80 0-FOR-MER Cedes (1-800-367-63 72)(US A) 1-8
00-387-0 100( Canada)
Yo uc an find further information inthe
Mer cedes-Ben zRoadsi deAssis tance Progr am
br oc hu re (US A)orthe" Roadside Assistance"
secti onintheS ervice andWarrant ybook let
(Canad a).Youw illfind both inthev ehicle docu‐
ment wallet. Chang
eofadd ress orchang eofowner ship In
thee vent ofac hang eofaddr ess, please send
us the" No tification ofaddr esschang e"inthe
Ser vice andGuarant eeboo kletorsimply callthe
Mer cedes-Ben zCustomer Assis tance Center
(US A)on theh otline number
1-8 00-FOR-MER Cedes (1-800-367-63 72)o rC us‐
to mer Service (Canada )on1 -800-38 7-0100. We
can then reac hy ou inat imelyf ashi on,ifnec es‐
sar y.
If yo us ellyour Mer cedes,pleas eleave all liter a‐
tur eint he vehicle sothat itis available tothe
ne xt ow ner .Ify ou have pur chased aused vehi‐
cle, please sendusthe" No tice ofPur chase of
Used Car"intheS ervice andGuar anteebookle t
or sim plyc all theM ercedes- BenzCustomer Gener
alno tes 23

Assi
stanc eCenter(US A)attheh otline number
1-8 00- FOR-MER Cedes (1-800-367-63 72)o rC us‐
to mer Service (Canada )at1 -800-38 7-0100. Po
ssible dangerdue tosubs tances hazard‐
ous tohealth In
com pliance withP roposi tion 65("Prop65"),
th ef ollo wing detach able label hasbeen added to
eac hvehicle soldinCalif ornia: Oper
ating safety
Plug-in hybrid: obser vethen otes intheS upple‐
ment .Other wise, youm ayfailto recogni zedan‐
ge rs. &
WARNIN GRisk ofacci dent duet om al‐
functions orsystem failur es
If yo ud on othave thep rescr ibed service/
maint enanc eworko rany requ ired repair s
car ried out, this could result inmalfunctions
or system failur es. #
Alw aysh ave thep rescr ibed service/
maint enanc eworka sw ellanyr equir ed
re pair scarried out ataq ualif iedspe‐
cialis tworks hop. &
WARNIN GRisk ofacci dent andinjuryas
ar esult ofincor rect mod ifica tions to
electr oniccomponen tparts
Modif ication toelectr oniccomponen ts,their
sof twareo rwiring could impair their func tion
and/or thef unc tion ofother networke dc om‐ ponen
tparts. Inpar ticular ,systems releva nt
to saf etyc ouldalso beaffect ed.
As aresult, they ma ynolong erfunction as
int ended and/or endangertheo per ating
saf etyo fthe vehicle. #
Nevertam per withthe wiring and elec‐
tr onic component partsor their soft‐
wa re. #
Yous hould have all workon electr ical
and electr oniccomponent scarried out
at aq ualif iedspec ialistworks hop. Obser
vethe" On-boar delectr onics "sect ion in
"T ec hnical data". &
WARNIN GRisk offire due toflammab le
mat erials onhotp arts of thee xhau st
sy stem
Flammable material suc haslea ves, grass or
twigs mayignit eifthe yc ome intoc ont act
wi th hotp arts of thee xhau stsystem. 24
Generaln otes

Alw
aysh ave thef ollo wing workcar ried out on
yo ur vehicle ataq ualif iedspec ialistworks hop:
R Safety-re leva nt wo rks
R Service andmaintena nce work
R Repair work
R Modif ications aswellas installation sand
con versions
R Workon electr oniccomponent s
Mer cedes‑B enzrecomme ndsaMercedes‑Be nz
ser vice center. Co
rrect use ofthev ehic le
If yo ur emo veanyw arning sticke rs,y ou orother s
could failto recogni zecer tain dang ers. Lea ve
wa rning sticke rs inposit ion.
Obser vethef ollo wing information inpar ticular
when driving your vehicle:
R thes afet yn otes inthis manual
R tech nica ldataf or thev ehicle
R traf ficr ules andregulations R
laws and safetys tandar dsper tainin gto
mo torv ehicles No
tesf or person sw ithe lect ro nicm edical
aids
Me rcedes-B enzAGcanno t,des pite car efu lly
de veloping vehicle systems, completely rule out
th ei nter action ofvehicle systems withe lectr onic
medical aidssuchascardiac pacemak ers.
Fo rthis reason ,the follo wing canoccurinisola‐
te dc ases, dependin gonthe aids used:
R Aids malfunctioning
R Adverseh ealt heffects
Obser vethen otes and warnings ofthem anuf ac‐
tur erofthea ids; ifin doubt, contact thed evice
manuf acturerand your doc tor.Mer cedes-
Benz AGrecomme ndsusing only fewe lectrical
ve hicle systems ifth er ei sc ontinuin guncer taint y
con cerningthe possibilit yofaids malfunct ion‐
ing.
Ha ve repair sand maint enanc eworki nt he area
of vehicle component scarrying livev oltagea nd tr
ansm ission antenn ascar ried out byaq ualif ied
spec ialistworks hop. Pr
oblems withyour vehicl e
If yo us hould exper ience aproblem withyour
ve hicle, particular lyone that youb elie vema y
af fect its safeo peratio n,we urge yout oc ont act
an author ized Mercedes-B enzCent erimmedi‐
at elyt oh ave thep roblem diagnosed andrecti‐
fi ed. Ifth ep roblem isno tresolv edtoyour sat is‐
fa ction, plea se discu ssthep roblem again with
an aut hor ized Mercedes- BenzCenteror,ifn ec‐
essar y,cont actusatone ofthef ollo wing
addr esses:
In theU SA:
Mer cede s-Benz USA,LLC
Cus tomer Assis tance Center
One Mercede s-BenzDrive
Sand ySpring s,GA 30328
In Can ada:
Mercede s-BenzCanad a,Inc.
Cu stomer Relation sDepar tment Gener
alno tes 27

98
Vande rhoof Avenue
To ronto, Ont ario M4G 4C9 Re
por ting safetyd efects
US Ao nly:
The follo wing text ispu blished asrequ ired of
manuf acturersu nder Title 49, Code ofU.S. Fed‐
er al Re gulations, Part57 5p ursua nttothe
"N atio nalTraf fica nd Mo torV ehicle SafetyA ctof
19 66".
If yo ub elie vethat your vehicle hasadefect
whic hcould cause acrash orcould cause injury
or deat h,yous hould imm ediat elyi nfor mt he
Na tional HighwayTraf ficS afet yA dmini stra tion
(NHT SA)ina ddition tonotify ing Mer cedes-Be nz
US A,LLC.
If NHT SArecei vess imilar complaints, itma y
open aninve stigation ,and ifit finds that as afet y
def ect exists inag roup ofvehicles, itma yorder
ar ecall andremedy campaign. However,NHT SA
canno tbeco me invo lved inindividual problems
be tween you, your dealer ,orM erced es-Ben z
US A,LLC. To
cont actNHT SA,you maycall theV ehicle
Saf etyH otline toll-f reea t1-888- 327-4 236
(TT Y:1-800-42 4-9153);g ot oh ttps: //
www .safercar .go v;or writet o:Ad minis trat or ,
NHT SA,400 SeventhS tree t,SW .,Wa shingt on,
DC 20590, USA.
Yo uc an also obtain other information about
mo torv ehicle safetyf rom: http s://
www .saf er car .gov Limit
edWa rranty
* NO
TEDama getothev ehicle arising
fr om violation ofthese oper ating instruc‐
tion s. Damag
etot he vehicle canarise from viola‐
tion ofthese oper ating instruction s.
This damag eisn otcoverede ither bythe
Mer cedes-Ben zimp lied warrant yorbythe
Ne w‑ orUsed- Vehicle Warrant y. #
Followt he instructions inthese oper at‐
ing instruction sonp roper oper ation of yo
ur vehicle aswellas on possible vehi‐
cle damag e. QR
code forr escue card
The QRcode issecur edinthef uel filler flap and
on theo pposit eside ontheB -pillar .Int he eve nt
of an acci dent, rescue services canusetheQ R
code toquickl yf ind thea ppr opr iater escue card
fo ry our vehicle. Thecurrent rescue cardcon‐
ta ins them ostimp ortant informa tiona bout your
ve hicle inac om pact form ,e.g. ther outing ofthe
electr iclines.
Fu rther information canbeobt ained athttps: //
www .mercedes-benz .de/qr-code. Data
storage Electr
oniccontr olunit s Ele
ctro nic contr oluni tsarei nstalled inyour vehi‐
cle. Some ofthese aren eces saryfor thes afe
oper ation ofyour vehicle, whilesome assistyou
when driving (driver assis tance systems). In
addition, your vehicle prov ides comfort and 28
Generaln otes

ent
ertainm ent func tions,whic harealso made
possible byelectr oniccontrol units.
Elect ronic contr oluni tscont aind atam emor ies
whic hcan temp orarily orper manent lystor e
te ch nica linf or ma tiona bout thev ehicle's operat‐
ing stat e, com ponent loads, maintenance
re qu iremen tsand tech nica levents ormalfu nc‐
tio ns.
In gener al,t his information documents thes tate
of ac om pon ent part,am odul e,as ystemo rthe
sur round ingssucha s:
R Operatin gstatus ofsystem com ponen ts(e.g.
fi ll le ve ls, batt erys tatus ,tirep ressur e)
R Status messagescon cerningthe vehicle or
its individua lcom ponent s(e.g. number of
wheel revo lution s/speed, longitudin alacc el‐
er ation ,lat er al acc eler ation ,displa yoffas‐
te ned seatbelts)
R Malfunctio nsorfaults inim por tant system
com ponen ts(e.g. lights, brak es)
R Information oneve nts lead ing tovehicle
damag e R
System react ionsins pec ialdrivin gsituatio ns
(e. g.airbag deployment,int erve ntio nofsta‐
bilit ycontrol systems)
R Ambien tconditions (e.g.temp eratur e,rain
sen sor)
In addition toprov iding thea ctual control unit
func tion,this dataassis tsthem anuf actur erin
de tecting andrectify ingmal functi onsand opti‐
mizi ngvehicle functions. Themajority ofthis
dat aist em por arya nd isonl yprocessed inthe
ve hicle itself. Onlyas mall portion ofthed atai s
st or ed inthee vent or fault mem ory.
When your vehicle isser viced, tech nica ldata
fr om thev ehicle canberead out byser vice net‐
wo rkem ployees (e.g. workshops, manufactur‐
er s) or thirdp arties (e.g. breakdo wnservice s).
Ser vice sinc lude repair services, maintenanc e
pr ocesses ,warrant yc laim sand qualit yassur ‐
anc em easures, fore xamp le.The read out isper‐
fo rm ed via thel eg ally prescr ibed portfor the
diagnos ticsconnection inthev ehicle. The
re spectiv eservice networkl ocations orthird
par ties collec t,pr oces sand use thed ata. The y
documen ttec hni cal status esofthev ehicle, assis
tinf ind ing malf uncti onsandi mp roving
qu alit yand aret rans mit tedt ot he manuf acturer,
if necessar y.Fu rther mor e,them anuf actur eris
subject toproduct liability .For this, them anu‐
fa ctur errequ ires tech nica ldata from vehicles.
Fa ult mem ories inthev ehicle canberese tb ya
ser vice outle tasp arto frepair ormaint enanc e
wo rk.
Dep endingonthes elect edequipment, youc an
im por tdatai ntov ehicle convenie nce and info‐
ta inm ent func tionsyour self.
This includes, fore xamp le:
R Mult imed iadat asucha sm usic ,films orpho‐
to sf or pla ybac kina nintegr ated multim edia
sy stem
R Address book datafor use inconne ctionwith
an integr ated hands -free system oran inte‐
gr ated navig ation system
R Entere dn avigation destinations
R Dat aabout theu seofInt erne ts ervices
This datacan be save dl ocall yint he vehicle orit
is locat edon adevice whic hyou have connect ed
to thev ehicle (e.g.asmar tphone, USBflash Gene
raln otes 29

dr
iveo rM P3player). Ifth is dat aiss tore di nt he
ve hicle, youc an dele teitat anyt ime. This data
is sen ttot hirdp arties onlyatyour requ est,par‐
ticular lywhen youu seonlines ervic es inacc ord‐
anc ewitht he settings that youh aves elect ed.
Yo uc an stor eo rchang econvenie nce settings /
ind ividu aliza tionint he vehicle atanyt ime.
Depending onthee quipment, this inc ludes, for
ex am ple:
R Setting sfor thes eat and steer ing wheel posi‐
tion s
R Suspension andclimat econtrol settings
R Cus tomizations suchasinter ior ligh ting
If yo ur vehicle isaccor dinglyeq uipped ,you can
conn ectyour smar tphon eoranother mobile end
de vice tothev ehicle. Youc an contro lthis by
means ofthec ontrol element sintegr ated inthe
ve hicle. Imagesand audiofromt hesmar tphone
can beoutput viathem ultimedia system. Cer‐
ta in inf ormatio niss imult aneousl ytransf erredt o
yo ur smar tphon e. De
pen dingo nthe type ofintegr ation, this can
inc lude:
R Gener alvehicle data
R Position data
This allowsyout ou sesele cted apps onyour
smar tphon e,suc hasnavigatio norm usicp lay‐
bac k.Ther eisn ofurther interaction between the
smar tphone andthev ehicle; inpar ticular ,vehi‐
cle dataisn otdirectl yaccessible. Whichtype of
fur ther dat aprocessin goccur sisd eter mined by
th ep rovide rofthe specif icapp used. Whichset‐
ting syou can make,ifan y,depends onthes pe‐
cif icapp andtheo per ating system ofyour
smar tphon e. Onlin
eservices Wi
reless netw orkc onnection
If yo ur vehicle hasawireless networkc onn ec‐
tion, itenables datatob eexchang edbetween
yo ur vehicle andadditional systems. Thewire‐
less networkc onnect ionisenabled viathev ehi‐
cle's transmission andrecep tion unitorviacon‐
nect edmob ilee nd device s(e.g .sma rtphones). Onlin
efunc tion scan be used viathew ireless
ne tworkc onnect ion.This includes onlineserv‐
ices andapplications/ appsprov ided bythem an‐
uf actur eror other prov ider s.
Manu factu rer's services
Re garding onlin eservice softhe manuf acturer,
th ei ndividual functionsaredescr ibedbythe
manuf acturerinas uita ble place (e.g.Operator's
Manual, websit eofthe manuf acturer)along with
th er ele vant data protect ion information .Per‐
sona ldatam aybe used fort he prov ision of
onlin eservice s.Dat aise xchang edvia asecur e
conn ection, e.g.them anuf actur er'sdesignat ed
IT systems. Personal dataisc ollect ed,pro‐
cessed andused viathep rovisi onofser vices
exc lusiv elyo nthe basis ofleg alper missions or
wit hp rior con sent .
The services andfunc tions(some times subject
to afee) can usually beactiv ated ordeactiv ated.
In some cases, this also applies tothee ntire
ve hicle's dataconn ection. Thisexcludes, inpar‐
tic ular ,leg ally prescr ibed functionsand ser vice s. 30
General notes