2020 MERCEDES-BENZ S-CLASS towing

Symbols
........................................................ 5 At
ag lanc e... ........... ....... ...............................6
Coc kpit ....... ..................... ..................... ..........6
Indica tora nd warning lam ps.........................1 0
Ov erhead controlp anel ................................ 12
Doo rcontr olpa nel and seatadjus tment .......14
Con trol setting sint he rear passe nger
com partment ................ ................................ 16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOperato r'sM anua l......................... 20
Callin gupthe Digit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ion ofthee nvironmen t...... ................2 1
Mer cedes-Ben zGenuine Parts. ..... ... .............2 1
Oper ator's Manual ...... ..................................2 2
Ser vice andvehicle operation ......................2 3
Oper ating safety. .......................................... 24
Decl arati on ofconf ormity forw ireless
ve hicle component s...... ...............................2 5
Dia gno stics con nection .................. .............. 26 Qualif
iedspec ialistworks hop ....................... 26
Cor rect useo fthe vehicle ............................. 27
No tesf or per sons withe lectr onic medi‐
cal aids..... ..... ................................... ............ 27
Pr oblems withyour vehicle ............... ............ 27
Re por tings afet yd efec ts ...............................2 8
Limit edWarrant y..........................................2 8
QR cod efor rescue card...... ............ .............2 8
Dat astorage .................................................2 8
Cop yright ...................................................... 32 Occup
antsafety.... .....................................33
Re stra int system .............................. .............3 3
Sea tbelts <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 35
Airb ags.<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 40
PR E-S AFE ®
sy stem ....................................... 48
Saf elyt ranspor tingchildr eninthev ehi‐
cle ...... ..........................................................4 9
No teso np etsi nt he vehicle ............ .............6 3 Opening
andclosing .................................. 64
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 64
Doo rs<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 69
Tr unk ................................................ ............ 73 Sid
ew indo ws <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 79
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 83
Ro ller sun blinds ...........................................9 1
Anti-t heftprotection .....................................9 2 Seats
andstowing ..................................... 96
No teso nthe cor rect driver's seatposi‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......96
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....96
St eer ing wheel ............................................ 117
Eas yentr yand exitfeatur e......................... 118
Oper ating them emor yfunc tion .................. 120
Memor yfunct ioninther ear passeng er
com partment .............................................. 121
St ow agea reas ............................................ 125
Cup holder.................................................. 135
Ashtr ayand cigarette light er.......................1 38
Soc kets ........... ............................................ 140
Re frig er ator box...... ...... .............................. 143
Wi reless chargin go fthe mobile phone
and connect ionwiththe exterior ant enna ..145
Ins talling andremo ving thef loor mats ........ 147
Ins talling/ remo ving thep enn ant staf f. .......1 48 2
Contents

Light
andvisibili ty................................... 150
Ext eriorl ighti ng ............ ............ ..................150
Int erior lighting ........ ......................... .......... 155
Wi ndsh ield wipe ra nd windsh ield wa sher
sy stem ........................................................ 157
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 160
Oper ating thes un visor s...... ....................... 162
Ar ea perm eable toradio wav eson the
winds hield.................................................. 163
Infr ared-r eflectiv ewindshi eldfunction ........ 163 Clim
atec ontr ol......................................... 16 4
Ov ervie wo fclimat econt rols ystems ..........1 64
Oper ating thec limat econtrol system ......... 165 Dr
ivin gand parking .................................. 172
Dr iving ............ .................................... ........172
DY NA MIC SELE CTswitc h...... ..................... 183
Au tomatic transmiss ion.................... .......... 184
Fu nctio nof4MA TIC <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> ...........188
Re fuel ing...... .............................................. 189
Pa rking ........................................................ 191
Dr iving and drivi ng safety systems .............2 00
Ve hicle towing instruct ions .........................2 62 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................263
Ins trument Displayove rview. .....................2 63
Ov ervie wo fthe butt ons onthes teer ing
wheel ..........................................................2 64
Oper ating theo n-boar dcom put er.............. 264
Se tting thed esign ...................................... 266
Se tting thea reaf or additional values .........2 66
Ov ervie wo fdisp lays on them ultifunc ‐
tion displa y...... ................................. ..........2 67
Ad jus ting thei nstrument lighting ................2 67
Menus andsubmenus ................................ 268
Head-up Display...... .................................... 274 Vo
ice Contr olSy stem .............................. 276
No teso no per ating safety. ................ .......... 276
Oper ation .......................................... ......... 277
Using theV oice Contr olSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...278
Esse ntialvoice commands .........................2 79 Multimedi
asystem .................................. 291
Ov ervie wa ndoper ation .................. ............ 291
Sy stem settings .............................. ............ 300 Fit
&H ealt hy<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 312
Na vig ation ...................... ............................. 314
Te lephon e................................................... 339
On line andI nter ne tfunctions ..................... 361
Medi a....... ....... ...........................................367
Ra dio .......................................................... 379
Sou nd<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 387
Re ar Seat Entertainm entSystem ................3 89 Maint
enanceand care....... ......................40 7
ASS YSTP LUSs ervice interva ld ispla y........4 07
En gine compartment .................................. 408
Cleanin gand car e....................................... 415 Br
eak down assista nc e<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 425
Emerg ency<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011> 425
Fla ttire. <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 425
Batt ery( vehicle ).<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 431
To ws tartin go rtow ing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 436
Elec trica lfus es <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 442 Con
tents 3

1
QRcode fora ccessi ngther escue card →
28
2 Safetyv ests →
425
3 mebutt onand SOS button →
355
4 Chec kingandadding operatingfluids →
482
5 Tow- star tin ga nd towing away →
438
6 Flat tire →
425
7 Startin ga ssis tance →
435 8
Haza rdwa rning light s →
152
9 Fuelfiller flap withinstruct ion labels fort ire
pr essu re,fuel type andQRcode fora ccessi ng
th er escue card →
189
A Tow- star tin ga nd towing away →
438
B TIREFIT kit →
427 At
ag lanc e–E mergenc iesandb reak do wns 19

The
driven speed isadjus tedw hen thev ehicle is
le ve lw itht he traf fics igna tthe latest.In the
case ofsig ns indi cati ngentr yintoa nu rban area ,
th es peed isadap teda ccor ding tothes peed
per mitt edwithin theu rban area. The speed limit
displa yint he Instrument Displayisa lway su pda ‐
te dw hen thev ehicle isleve lw itht he traffic sign .
If th er ei sn ospeed restriction onanunlimited
st re tcho froad (e.g. onafreewa y),ther ecom ‐
men dedspeed isaut omati callyadop teda sthe
st or ed speed. Thesystem uses thes peed stor ed
on anunlimit edstre tcho froad asther ecom ‐
men dedspeed. Ifyo ud on otalter thes tore d
speed onanunlimit edstre tcho froad, ther ec‐
omm ended speedis80 mph(130k m/h) .
If Ac tiveD ista nce AssistDIS TRONI Chasbeen
pu tint op assive mode bypressing thea cceler a‐
to rp eda l,onl yspeed limitswhi chareh igher
th an thes etspeed area dop ted.
Ac tiveS peed Limi tA ssistisonl yana id. The
dr iver isresponsible fork eeping asafed ista nce
fr om thev ehicle infront, forv ehicle speed and
fo rb raking ingood time. Themaximu mpermissi ‐
ble spee dalsod epe nds onfact or ss ucha sthe
ro ad sur face and traf ficc ondi tions . Sy
stem limit s
Te mp orarys peed restrictions (e.g.for ac ertain
tim eordue towe ather condition s)can notb e
pr oper lyde tected bythes ystem. Themaximum
per missible speedapplying toav ehicle witha
tr ailer isno td etect edbythes ystem. Inthese sit‐
uations youm usta djus ty our speed yourself . &
WARNIN GRisk ofacci dent duet oA ctiv e
Speed LimitAssistadap tingt he vehicle's
speed
The speed adoptedb yActiv eSpeed Limi t
Assi stma ybetoo high orincor rect insome
indi vidualcase s,su ch as:
R Inthew etor infog
R When towing atrailer #
Ensur ethat thed rive ns peed complies
wit htraffic regulations. #
Adjus tthe driving speed tosuit current
tr af fica nd weather condition s. Fu
nction ofrout e-base dspee dadap tatio n %
The follo wing function iscoun try- dependen t
and onlyavailable incon junction withthe
Dr iving Assista nc eP acka ge .
When ActiveD ista nce AssistDIS TRONI Cisa cti‐
va ted, thev ehicle speed willbeadjus teda ccor d‐
ing lyto ther out eeventsa head. Depen dingon
th ed rive prog rams elected, thev ehicle negoti‐
at es arout eevent aheadi naf uel-saving, com ‐
fo rtable ordynam icman ner.W hen ther out e
eve nthasb eenp asse d, thev ehicle accelerat es
ag ain tothes tore ds peed. Thesetd ista nce to
th ev ehicle infront, vehicles detected aheada nd
spe edrestrictions aheada retake ni ntoa cco unt.
Ro ute-based speedadap tatio nc an be conf ig‐
ur ed inthem ultimedia system (/ page218).
Th ef ollo wing routee vents aret aken into
acco unt:
R Bend s
R T-int ersect ions,tra ffic circ lesa nd tollst a‐
tio ns
R Turnsa nd exits Dr
ivin gand par king 217

*
NO
TEDama gefrom automatic braking If
one ofthef ollo wing function siss witc hed
on, thev ehicle brak es aut omatically incer‐
ta in situat ions:
R ActiveB rake Assi st
R ActiveD ista nce AssistDIS TRONI C
R HOLD functio n
R ActiveP arking Assist
To avo iddamag etot he vehicle, deactiv ate
th ese systems inthef ollo wing orsimila rsit‐
uation s: #
Dur ing towing #
Inac arwa sh Re
quirement s:
R The vehicle isstatio nary.
R The driver's door isclosed orthes eat belt on
th ed rive r's side isfastened.
R The engine isrunning orhasb eena utomati‐
cally switc hedoffb ythe ECOs tart/s top
funct ion. R
The electr icpar king brak ei sr eleased.
R ActiveD ista nce AssistDIS TRONI Cisd eacti ‐
va ted.
R The transmis sionisin position 005B,005Eor005C.
Ac tiv atin gthe HOL Dfunc tion #
Dep ress theb rake pedal andafte ras hort
time quickl yd epr ess further until the00D9
displa yappear sint he multifunction display. #
Release theb rake pedal.
Deactiv atingtheHOLD function #
Depr essthea cceler ator pedal topull away.
or #
Depr esstheb rake pedal untilthe00D9 dis‐
pla yd isappear sfromt hemultifunction dis‐
pla y.
The HOLD functionisdeactiv ated inthef ollo w‐
ing situations:
R ActiveD ista nce AssistDIS TRONI Cisa ctiva‐
te d.
R The transmission isswitc hedtoposition 005D.R
The vehicle issecur edwiththe electr icpar k‐
ing brak e.
In thef ollo wing situations, thev ehicle isheld by
tr ans missi on positio n005D and /or bythee lectr ic
par king brak e:
R The seat beltisunf astened andthed rive r's
door isopened.
R The vehicle isswitc hedoff.
R Ther eisam alfunction inthes ystemo rthe
po we rsupp lyis insuf ficie nt. AI
RMA TIC Fu
nction ofAIRMA TIC
AIRMA TICisan air suspension system withvaria‐
ble dam pingfor improve ddriving comf ort.The
all-r ound leve lc on trol system ensur estheb est
possible suspension andconstant grou nd clea r‐
anc e,eve nw ithal aden vehicle. When driving at
speed, thev ehicle islowe reda utomatic allyto
im prove driving safetya nd toreduce fuelcon‐
sum ption. Youa lso have theo ption ofmanually
adjus tingthev ehicle leve l. 226
Drivin gand par king

Se
tting thes ensit ivityofActive Lan eKeep‐
ing Assis t
Multi media system:
4 Vehicle 5
k Assist ance
5 Act .Lane Keep. Assist #
Select asetting.
Ac tiv atin g/deac tivatin gthe warning #
Activate0073 ordeacti vate 0053 Lane Depart.
Warning.
Yo ud on otrecei veanyw arning when leaving
al ane ifth el ane keeping warning system is
deactiv ated. Ve
hicl etow ing instruct ions
The vehicle isno ts uit able fort he use oftowb ar
sy stems that areu sed forf lat towing ording hy
to wing, fore xamp le.Attach ing and using towb ar
sy stems canlead todamag eonthe vehicle.
When youa retowing avehicle withtow bar sys‐
te ms, safed riving charact eristic sc anno tb e
guar anteed fort he towing vehicle orthet owe d
ve hicle. Thevehicle-tr ailercombination may
sw erve from side toside. Complywiththe per‐ mitt
edtowing methods (/page436) and the
ins truct ions fort ow ing withb otha xleso nthe
gr ound (/page438). 262
Driving andparking

#
Dur ing star ting assistance :st ar tt he
engine ofthed onor vehicle andruna tidle
spe ed. #
Connect then egativ epole ofthed onor bat‐
te ry and grou nd point 5 ofyour ow nv ehicle
by usin gthe jum per cable/c harging cable.
Begin withthe donor batteryf irst . #
During star ting assistance :st ar tt he
engine ofyour ow nv ehicle. #
Dur ing thec har gingproce ss:st ar tt he
ch argin gp roce ss. #
Dur ing star ting assistance :le tt he engines
ru nf or severalm inut es. #
Dur ing star ting assistance :bef ored iscon‐
necting thej um per cable, switchonane lec‐
tr ical consumer inyour ow nv ehicle, e.g.the
re ar wind owdefr ostero rlighting.
When thes tartin ga ssis tance/c harging proce ss
is com plet e: #
First,r emo vethej um per cable/c harging
cable from ground point 5and negative
pole ofthed onor battery, then from positiv e
clam p4 and positiv epole ofthed onor bat‐ te
ry.B egi ne acht imew itht he cont acts on
yo ur ow nv ehicle firs t. #
Afterr emo ving thej um per cable/c harging
cable, closecover3 ofposi tivec lam p4.
Fu rther information canbeobt ained ataq uali‐
fi ed specialis tworks hop. Re
plac ingthe 12Vb attery #
Obs erve then otes on the1 2Vb attery
(/ page431).
Mer cedes-Benz recomme ndsthat youh avet he
12 Vb atteryr eplaced ataq ualif iedspec ialist
wo rkshop, e.g.atan aut hor ized Mercedes-Benz
Cent er.
Obser vethef ollo wing notesi fy ou wantto
re place theb atteryy our self:
R Alw aysr eplace afaulty battery wit hab attery
whic hmeets thes pecif icvehicle requ ire‐
men ts.
The vehicle iseq uipped witha nA GM tech nol ‐
ogy batter y( Ab sorbe ntGlas sM at)o ral ith‐
iu m- ionb attery. Fu llve hicle functionality is onl
yguar anteed witha nA GM batteryo rlith‐
ium-ion battery. Fo rs afet yr easons,
Mer cedes- Benzrecomme ndsthat youo nly
use batteries whic hhave been tested and
appr ovedfor your vehicle byMer cedes-Ben z.
R Carryove rdetac hable parts,s uc ha svent
ho ses, elbowfittingo rterminal covers from
th eb atteryb eing replaced.
R Mak esuret hat thev ent hose isalw aysc on‐
nect edtotheo riginal opening onthes ide of
th eb attery.
Ins tallan ye xisting orsupp lied cellca ps .
Ot he rw ise, gases orbatt erya cid could
escape.
R Mak esuret hat detach able partsarer econ ‐
nec tedi nt he same way. To
ws tarting ortowing away Pe
rm itted towing methods Plug-
inhybrid: obser vethen otes intheS upple‐
ment .Other wise, youm ayfailto recogni zedan‐
ge rs. 436
Breakdo wnassis tance

Mer
cedes-Ben zrecom mends transpor tingy our
ve hicle inthec ase ofab reakdo wn,rath er than
to wing itaw ay.
Fo rtow ing, useatow rope ortowb arwit hb oth
axle sonthe ground. Donotu se towb arsystems
(/ page262). *
NO
TEDama getothev ehicle duetotow‐
ing away inc orrectly #
Obs erve thei nstruction sand noteso n
to wing away. To
wing withar aisedaxle: towing should be
per form ed byatow ing com pany.
Pe rm itted towing methods Ve
hicl eequipment/ towing
me thod Bo
th axle sonthe ground Fr
ont axle raised Re
ar axle raised
Ve hicles witha utomatic transmis‐
sion Ye
s,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
Yes,ifth es teer ing wheel isfixe di n
th ec ent erposition withas teer ing
wheel lock
4MA TICvehicles Yes,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
No Br
eakdo wnassis tance 43
7