2020 MERCEDES-BENZ METRIS brake pads

Trailer towing ................................. 153
Warning display
............................. 153
Blower
see Climate control
Bluetooth ®
Audio ............................... 187
Brake
Display message (vehicle without
steering wheel buttons) ................. 196
Downhill slopes .............................. 142
Heavy and light loads ..................... 142
New brake discs ............................ 143
Wet road surfaces .......................... 142
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 255
Display message (vehicle with
steering wheel buttons) ................. 213
Display message (vehicle without
steering wheel buttons) ................. 199
Notes ............................................. 310
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Replacing bulbs ............................. 108
Trailer display messages (vehicle
with steering wheel buttons) ......... 216
Trailer display messages (vehicle
without steering wheel buttons) .... 202
Brake pads/linings
New ............................................... 143
Brakes
ABS .................................................. 67
Adaptive Brake Assist .................... 150
Applying the parking brake ............ 138
BAS .................................................. 67
Brake fluid (notes) ......................... 310
Checking brake fluid level .............. 255
Display message (vehicle with
steering wheel buttons) ................. 210
EBD .................................................. 68 Hill start assist ............................... 129
Important safety notes
.................. 142
New brake pads/linings ................ 143
Parking brake (notes) ..................... 143
Riding tips ...................................... 142
Warning lamp ................................. 229
Breakdown
Mercedes-Benz Service24h ........... 272
Vehicle tool kit ............................... 270
Breakdown assistance
see Towing away
Buttons
On the instrument cluster .............. 176
On the steering wheel .................... 181 C
California Important notice for retail cus-
tomers and lessees ..........................

27
Camera
see Rear view camera
Car wash
see Care
Care
Car wash ........................................ 264
Carpets .......................................... 269
Display ........................................... 268
Exterior lights ................................ 266
Interior ........................................... 268
Notes ............................................. 263
Paint .............................................. 265
Plastic trim .................................... 268
Power washer ................................ 265
Rear view camera .......................... 267
Roof lining ...................................... 269
Seat belt ........................................ 269
Seat cover ..................................... 269
Sensors ......................................... 267
Sliding door ................................... 267
Steering wheel ............................... 269
Trim pieces .................................... 269
Washing by hand ........................... 264
Washing the engine ....................... 265
Wheels ........................................... 266
Windows ........................................ 265
Wiper blades .................................. 266 6
Index

New brake pads/linings ................ 143
Off-road driving ..............................
144
Overrun cut-off .............................. 140
Snow chains .................................. 281
Speed limitation ............................. 141
Towing a trailer .............................. 168
Wet road surface ........................... 142 E
EASY-PACK tailgate Problems with the tailgate

............... 82
EBD (electronic brake force distri-
bution)
Display message (vehicle with
steering wheel buttons) ................. 213
Display message (vehicle without
steering wheel buttons) ................. 199
Function/notes ................................ 68
Electric sliding door
Function ........................................... 78
Important safety notes .................... 78
Obstacle detection ........................... 78
Opening/closing from the inside ..... 79
Problem (malfunction) ..................... 81
Programming the key button ........... 80
Resetting ......................................... 80
Reversing feature ............................. 78
Electrical fuses
see Fuses
Electrical sliding door
Opening/closing from the out-
side .................................................. 78
Electronic brake force distribu-
tion
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an
accident ........................................... 60
Emergency braking
see BAS (Brake Assist System)
Emergency release
Vehicle ............................................. 73
Emergency Tensioning Devices
Activation ......................................... 58 Emissions control
Service and warranty information ....
27
Engine
Altitude limit (diesel engine) .......... 146
Changing the power output ............. 32
Check Engine warning lamp ........... 233
Cleaning instructions ..................... 265
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Engine number ............................... 305
Irregular running ............................ 130
Jump-starting ................................. 272
Operating safety .............................. 32
Starting .......................................... 128
Starting problems .......................... 130
Switching off .................................. 139
Tow-starting (vehicle) ..................... 277
Engine electronics
Notes ............................................. 304
Problem (malfunction) ................... 130
Engine oil
Adding ........................................... 253
Additives ........................................ 309
Checking the oil level using the
dipstick .......................................... 252
Display messages (vehicle with
steering wheel buttons) ................. 220
Display messages (vehicle with-
out steering wheel buttons) ........... 205
Filling capacity ............................... 309
Information about oil consump-
tion ................................................ 309
Notes about oil grades ................... 308
Oil change ...................................... 309
Oil level (note) ............................... 252
Viscosity ........................................ 309
Engine oil additives
see Additives
Equipment/conversions ..................... 33
ESC (Electronic Stability Control)
see ESP ®
(Electronic Stability Program)
ESP ®
(Electronic Stability Pro-
gram)
Activating/deactivating (vehicle
with steering wheel buttons) ......... 190 Index
11

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of
your vehicle that were available at the time of
going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions rel-
evant to safety.
Read the information on qualified specialist
workshops (Y page
32).Breaking-in notes
Important safety notes
In certain driving and driving safety systems,
the sensors adjust automatically while a cer-
tain distance is being driven after the vehicle
has been delivered or after repairs. Full system
effectiveness is not reached until the end of
this teach-in procedure.
New or replaced brake pads and brake discs
only reach their optimal braking effect after a
few hundred kilometers of driving. Until then,
compensate for this by applying greater force
to the brake pedal. The first 1000 miles (1500 km)
For the service life and economy of your vehi-
cle it is crucial that you break in the engine
with due care.
R Therefore, protect the engine for the first
1000 miles (1500 km

) by driving at varying
vehicle and engine speeds.
R Avoid overstraining the vehicle and high
engine speeds during this period, e.g. driv-
ing at full throttle. Do not exceed Ø of the
permissible maximum speed for each gear.
R Do not change down a gear manually in
order to brake.
R Try to avoid depressing the accelerator
pedal beyond the pressure point (kickdown).
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate the
vehicle to full speed.
i You should also observe these notes on
breaking-in if the engine or parts of the drive
train on your vehicle have been replaced. Driving
Important safety notes
G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system
or parts of the engine that heat up. There is
a risk of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could
affect, for example, the power steering and
the brake boosting effect. You will require
considerably more effort to steer and brake.
There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake
can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident.
Release the parking brake fully before driv-
ing off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to the
desired drive position when the vehicle is
stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train. 126
Driving
Driving and parking

Vehicles with halogen headlamps
The headlamps do not need to be switched to
symmetrical low beam. The legal requirements
of countries in which traffic drives on the
opposite side of the road to the country where
the vehicle is registered are met without the
need to convert the headlamps. Transport by rail
Transporting your vehicle by rail may be sub-
ject to certain restrictions or require special
measures to be taken in some countries due
to varying tunnel heights and loading stand-
ards.
You can obtain information on this from any
Mercedes-Benz Commercial Van Center. Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface
in an attempt to increase the engine's brak-
ing effect, the drive wheels could lose their
grip. There is an increased danger of skid-
ding and accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients !
Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
This also applies to automatic braking if you
have activated cruise control.
On long and steep downhill gradients, you
should change down to shift range 2 or 1 in
good time
(Y page 133).
This should be observed in particular when
driving with a laden vehicle and when towing a
trailer.
You thereby make use of the braking effect of
the engine and do not have to brake as often
to maintain the speed. This relieves the load
on the service brake and prevents the brakes
from overheating and wearing too quickly. Heavy and light loads G
WARNING
If you rest your foot on the brake pedal
while driving, the braking system can over-
heat. This increases the stopping distance
and can even cause the braking system to
fail. There is a risk of an accident.
Never use the brake pedal as a footrest.
Never depress the brake pedal and the
accelerator pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. The brakes are
cooled down more quickly in the airflow.
Wet road surfaces If you have been driving for a long time in
heavy rain without braking, there may be a
delayed response when you first apply the
brakes. This may also occur after driving
through a car wash or deep water.
You must depress the brake pedal more firmly.
Maintain a longer distance to the vehicle in
front.
While paying attention to the traffic conditions,
you should brake the vehicle firmly after driv-
ing on a wet road surface or through a car
wash. This heats the brake discs, so that they
dry more quickly, which protects them against
corrosion.
Limited braking performance on salt-
treated roads When driving on salted roads, salt may start to
build up on the brake disks and brake pads.
This can increase braking distances considera-
bly.
Maintain a greater distance to the vehicle in
front.
To remove any build-up of salt that may have
formed:
X Apply the brakes at the start of the journey,
occasionally during journey and at the end 142
Driving tips
Driving and parking

of the journey. Make sure that you do not
endanger other road users when doing so.
Checking the brake pad thickness In addition to monitoring using the brake pad
wear sensor, regularly monitor and check all of
the brake pads by performing a visual inspec-
tion to look for pad material wear.
If you are unable to check the brake wear on
the inside of the wheels, remove the wheels
with the tools provided.
Make sure that the brake pad material thick-
ness never falls below
0.12 in (3 mm). Have
the brake pads checked and replaced at a
qualified specialist workshop, if necessary.
Do not solely rely on the brake pad wear sen-
sor.
It is strongly recommended that you have the
brake pads checked at a qualified specialist
workshop at every service displayed in the
maintenance interval indicator, prior to long
journeys and whenever the wheels are
removed.
New brake discs and brake pads/
linings New brake pads and brake discs only reach
their optimal braking effect after about
60 miles

(100 kilometers). Until then, compen-
sate for this by applying greater force to the
brake pedal.
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake discs
and brake pads/linings:
R brake discs that have been approved by
Mercedes-Benz
R brake pads/linings that have been approved
by Mercedes-Benz or are of an equivalent
standard of quality
Other brake discs or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake discs or brake pads/
linings on an axle at the same time and only
have them replaced at a qualified specialist
workshop. When replacing the brake discs,
always have the brake pads/linings replaced
at the same time. Parking brake G
WARNING
If you must brake the vehicle with the park-
ing brake, the braking distance is considera-
bly longer and the wheels could lock. There
is an increased danger of skidding and acci-
dents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
When driving on wet roads or dirt-covered sur-
faces, road salt and/or dirt may get into the
parking brake. This causes corrosion and a
reduction of braking force.
In order to prevent this, drive with the parking
brake lightly applied from time to time. When
doing so, drive for a distance of approximately
110 yds (100 m) at a maximum speed of
12 mph (20 km/h

).
The brake lamps are not illuminated when you
brake the vehicle using the parking brake. Driving in wet conditions
Hydroplaning G
WARNING
There is a danger of hydroplaning occurring,
even if you are driving slowly and your tires
have sufficient tread depth, depending on
the depth of water on the road. There is a
risk of an accident.
For this reason, avoid tire ruts and brake
carefully.
Therefore, in heavy rain or other conditions in
which hydroplaning can occur, drive as fol-
lows:
R reduce your speed
R avoid tire ruts
R apply the brakes with care Driving tips
143
Driving and parking Z

R
Drive with extreme care over unknown ter-
rain where you can only see for a short dis-
tance. As a precaution, get out of the vehi-
cle to take a look at the route to be taken in
advance.
R Check the water depth before fording.
R Watch out for obstacles (e.g. rocks, holes,
tree stumps and ruts).
R Avoid edges where the surface could crum-
ble or break away.
Checklist after driving off-road !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Off-road driving places a higher demand on
your vehicle than normal road operation.
Check your vehicle after driving on rough ter-
rain. By doing so you will notice any damage in
good time and reduce the risk of an accident
for yourself and other road users. Clean your
vehicle thoroughly before driving on public
roads.
Observe the following points after driving off-
road, on construction sites and before driving
on public roads:
X Activate ESP ®
(Y page 69).
X Clean the headlamps and tail lamps and
check them for damage.
X Clean the front and rear license plates.
X Clean the windshield, windows and exterior
mirrors.
X Clean the steps, door sills and grab handles.
This increases safety of footing.
X Clean the wheels/tires, wheel housings and
the underbody of the vehicle with a water
jet.
This increases road grip, especially on wet
road surfaces.
X Check the wheels/tires and wheel housings
for trapped foreign objects and remove
them.
Trapped foreign objects can damage the
wheels/tires and may be flung out from the
vehicle when you continue driving.
X Check the underbody for trapped branches
or other parts of plants and remove them.
Trapped branches or other parts of plants
increase the risk of fire and can cause dam- age to fuel lines, brake hoses and the rubber
bellows of axle joints and drive shafts.
X Clean the brake disks, brake pads and axle
joints, particularly after operation in sand,
mud, grit/gravel, water or similarly dirty
conditions.
X Check the entire floor assembly, the tires,
wheels, bodywork structure, brakes, steer-
ing, chassis and exhaust system for any
damage.
X Check the service brake for operating
safety, e.g. carry out a brake test.
X If you notice strong vibrations after driving
off-road, check the wheels and drive train
for foreign objects again. Remove any for-
eign objects which can lead to imbalances
and thus cause vibrations. Driving in mountainous areas
When driving in mountainous areas, note that
the power output of the engine, and with it its
gradient climbing capability, decrease with
increasing altitude. Please take note of this
particularly when driving with a trailer in moun-
tainous areas.
The maximum permissible trailer loads are
valid for journeys at altitudes up to

1100 yds
(1000 m) above sea level with gradients up to
12%.
Information on maximum permissible trailer
loads can be found in your vehicle registration
papers and on the vehicle identification plate
(Y page 304) or under "Trailer loads" ( Y page 315).
When driving at altitudes of 2700 yds
(2500 m) above sea level, the ECO start/stop
function is no longer available.
Notes on braking on downhill gradients can be
found in the "Braking" section (Y page 142). Driving systems
Cruise control
General notes Cruise control maintains the speed of the vehi-
cle for you. It brakes automatically in order to
avoid exceeding the set speed.146
Driving systems
Driving and parking

Display messages
Possible causes/consequences and
M SolutionsX
Visit a qualified specialist workshop immediately.
Further information on the Occupant Classification System (OCS)
can be found under "Occupant Classification System (OCS)"
(Y page
54). #
Check Brake Pad
Wear The brake pads/linings have reached their wear limit.
X Visit a qualified specialist workshop. $ (USA only)
J (Canada only)
Check Brake Fluid
Level There is insufficient brake fluid in the brake fluid reservoir.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions. Do not continue driving under any circumstances.
X Secure the vehicle to prevent it from rolling away (Y page
138).
X Do not add brake fluid. Adding more will not remedy the malfunc-
tion.
X Consult a qualified specialist workshop. EBD, ABS, ESP Inop‐
erative
+ EBD is unavailable due to a malfunction. ABS, BAS, hill start assist
and ESP
®
as well as its driving safety systems, for example, are
therefore also unavailable.
ATTENTION ASSIST is deactivated and other driving systems could
be automatically deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock prematurely
if you brake hard, for example.
This causes steerability and braking to be greatly impaired. The
braking distance can increase in emergency braking situations.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Switch the engine off, wait briefly and start the engine again.
X Check if the display message has disappeared and ESP ®
is opera-
tional.
X If the display message continues to be displayed:
R Drive on with care.
R Visit a qualified specialist workshop immediately. Display messages (vehicles without steering wheel buttons)
199On-board computer and displays Z

Display messages
Possible causes/consequences and
M SolutionsIf these conditions are not met, the Occupant Classification System
(OCS) is malfunctioning.
X Install the child restraint system on a suitable rear seat.
or X Seat a person of smaller stature on a suitable rear seat.
X Visit a qualified specialist workshop immediately.
Further information on the Occupant Classification System (OCS)
can be found under "Occupant Classification System (OCS)"
(Y page
54). Check Brake Pad
Wear The brake pads/linings have reached their wear limit.
X Visit a qualified specialist workshop. $ (USA only)
J (Canada only)
Check Brake Fluid
Level There is insufficient brake fluid in the brake fluid reservoir.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions. Do not continue driving under any circumstances.
X Secure the vehicle to prevent it from rolling away (Y page
138).
X Do not add brake fluid. Adding more will not remedy the malfunc-
tion.
X Consult a qualified specialist workshop immediately. T
ò÷
Inoperative See
Operator's Manual EBD is unavailable due to a malfunction. ABS, BAS, hill start assist
and ESP
®
as well as its driving safety systems, for example, are
therefore also unavailable.
ATTENTION ASSIST is deactivated and other driving systems could
be automatically deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock prematurely
if you brake hard, for example.
This causes steerability and braking to be greatly impaired. The
braking distance can increase in emergency braking situations.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. Display messages (vehicles with steering wheel buttons)
213
On-board computer and displays Z