2020 MERCEDES-BENZ METRIS air condition

The prescribed service interval is based on
normal vehicle use. Service work will need to
be performed more frequently than prescribed
if the vehicle is operated under more arduous
conditions or with higher loads. Such arduous
conditions include:
R regular city driving with frequent intermedi-
ate stops
R driving predominantly short distances
R frequent operation in mountainous terrain or
on poor road surfaces
R leaving the engine idling for long periods on
a frequent basis
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for exam-
ple, replaced more frequently. Under more
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist work-
shop, e.g. an authorized Mercedes-Benz Com-
mercial Van Center.
Hiding service messages Vehicles without steering wheel buttons
X Press the 3 button on the instrument clus-
ter.
Vehicles with steering wheel buttons
X Press the a or % button on the steer-
ing wheel.
Calling up the service due date Vehicles without steering wheel buttons
The vehicle must be stationary. Use the but-
tons in the instrument cluster.
X Turn the key to position 2 in the ignition
lock.
X Press È to select the service display.
The display shows a possible service mes-
sage.
Vehicles with steering wheel buttons
Using the steering wheel buttons
X Turn the key to position 2 in the ignition
lock.
X Press = or ; to select the Service
menu.
X Press 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The display shows the service due date. Battery
Important safety notes
Work on the battery, e.g. removing or instal-
ling, requires specialist knowledge and the use
of special tools. Therefore, always have work
on the battery carried out at a qualified spe-
cialist workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This
can lead to function restrictions applying to
safety-relevant systems, e.g. the lighting
system, the ABS (anti-lock braking system)
or the ESP ®
(Electronic Stability Program).
The operating safety of your vehicle may be
restricted.
You could lose control of the vehicle, for
example:
R when braking
R in the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar
incident, contact a qualified specialist work-
shop immediately. Do not drive any further.
You should have all work involving the bat-
tery carried out at a qualified specialist
workshop.
Further information can be found under "ABS"
(Y page
67) and under "ESP ®
" (Y page 68). G
WARNING
Electrostatic build-up can lead to the crea-
tion of sparks, which could ignite the highly
explosive gases of a battery. There is a risk
of an explosion.
Before handling the battery, touch the vehi-
cle body to remove any existing electrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is jump-
started. 258
Battery
Maintenance and care

Snow chains
G
WARNING
If snow chains are installed to the front
wheels, they may drag against the vehicle
body or chassis components. This could
cause damage to the vehicle or the tires.
There is a risk of an accident.
To avoid hazardous situations:
R never install snow chains to the front
wheels
R always install snow chains in pairs to the
rear wheels. G
WARNING
If you drive too fast with snow chains moun-
ted, they may snap. As a result, you could
injure others and damage the vehicle. There
is a risk of an accident.
Observe the maximum permissible speed for
operation with snow chains.
When driving with snow chains installed, do
not exceed the maximum permissible speed of
30 mph (50 km/h
). Observe the country-spe-
cific laws and regulations for operation with
snow chains.
! Check the snow chains for damage before
mounting them. Damaged or worn snow
chains may snap and damage the following
components:
R wheel
R wheel housing
R wheel suspension
For this reason, you must use only snow
chains that are free of defects. Observe the
manufacturer's mounting instructions.
! Vehicles with steel wheels:
if you mount
snow chains on steel wheels, you may dam-
age the hub caps. Remove the hub caps
from the relevant wheels before mounting
the snow chains.
Snow chains increase traction on roads in win-
try conditions.
For safety reasons, Mercedes-Benz recom-
mends that you only use snow chains or trac-
tion aids which have been approved for
Mercedes-Benz vehicles. The snow chains or traction aids must be of class U or meet the
SAE type U

specification.
Information about snow chains can be
obtained from any Mercedes-Benz Commercial
Van Center.
When mounting snow chains, please bear the
following points in mind:
R Snow chains cannot be mounted on all
wheel/tire combinations. When mounting
the snow chains, note the permissible tire
and snow chain dimensions. Observe the
restrictions on the use of snow chains under
"Wheel/tire combinations" (Y page 302).
R Mount snow chains only in pairs and only to
the rear wheels. Observe the manufacturer's
mounting instructions.
R Only use snow chains when the road is cov-
ered by a layer of snow. Remove the snow
chains as soon as possible when you come
to a road that is not snow-covered.
R The use of snow chains may be restricted by
local regulations. Observe the appropriate
regulations before mounting snow chains.
R When driving with snow chains installed, do
not exceed the maximum permissible speed
of 30 mph (50 km/h).
R Check the tension of the chains after a dis-
tance of approximately 0.5 miles (1.0 km)
and tighten the chains if required.
You may wish to deactivate ESP ®
when pulling
away with snow chains installed ( Y page 69).
This allows the wheels to spin in a controlled
manner, achieving an increased driving force
(cutting action). Operation in winter
281
Wheels and tires Z

Tire pressure
Tire pressure specifications
Important safety notes G
WARNING
Underinflated or overinflated tires pose the
following risks:
R the tires may burst, especially as the load
and vehicle speed increase.
R the tires may wear excessively and/or
unevenly, which may greatly impair tire
traction.
R the driving characteristics, as well as
steering and braking, may be greatly
impaired.
There is a risk of an accident.
Follow recommended tire inflation pressures
and check the pressure of all the tires
including the spare wheel:
R monthly, at least
R if the load changes
R before beginning a long journey
R under different operating conditions, e.g.
off-road driving
If necessary, correct the tire pressure.
The tire pressure monitor will not warn you of: R an incorrectly set tire pressure
R sudden loss of tire pressure, for example
caused through intrusion from a foreign
object G
WARNING
If you fit unsuitable accessories onto tire
valves, the tire valves may be overloaded
and malfunction, which can cause tire pres-
sure loss. Due to their design, retrofitted tire
pressure monitors keep the tire valve open.
This can also result in tire pressure loss.
There is a risk of an accident.
Only screw the standard valve cap or other
valve caps approved by Mercedes-Benz for
your vehicle onto the tire valve. !
The pressure difference between tires on
any one axle must be no greater than
10 kPa
(0.1 bar/1.5 psi).
i The specifications shown on the sample
Tire and Loading Information placard and
tire pressure table are examples. Tire pres-
sure data are vehicle-specific and may devi-
ate from the data illustrated here. The tire
pressure specifications that are valid for
your vehicle can be found on the Tire and
Loading Information placard and the tire
pressure table on the vehicle. H
Environmental note
Check the tire pressure regularly, at least
every
14 days.
General notes You will find information on tire pressure for
the vehicle's factory-mounted tires on the
plates described here.
The recommended tire pressure for various
operating conditions can be found on the Tire
and Loading Information placard on the B-pillar
on the driver's side of the vehicle or on the tire
pressure table inside the fuel filler flap.
Further information on tire pressure can be
obtained at a qualified specialist workshop.
Tire and Loading Information placard Example: Tire and Loading Information placard
The Tire and Loading Information placard is on
the B-pillar on the driver's side of the vehicle.
The Tire and Loading Information placard con-
tains recommended tire pressures : for cold
tires. Recommended tire pressures : are
valid for the maximum permissible load and up 282
Tire pressure
Wheels and tires

Important notes on tire pressure
G
WARNING
If the tire pressure drops repeatedly, the
wheel, valve or tire may be damaged. Tire
pressure that is too low may result in a tire
blow-out. There is a risk of an accident. R Check the tire for foreign objects.
R Check whether the wheel is losing air or
the valve is leaking.
If you are unable to rectify the damage, con-
tact a qualified specialist workshop.
Use a suitable pressure gauge to check the
tire pressure. The outer appearance of a tire
does not permit any reliable conclusion about
the tire pressure. On vehicles equipped with
the electronic tire pressure monitor, the tire
pressure can be checked using the on-board
computer.
The tire temperature and pressure increase
when the vehicle is in motion. This is depend-
ent on the driving speed and the load.
Therefore, you should only correct tire pres-
sure when the tires are cold.
The tires are cold: R if the vehicle has been parked for at least
three hours without direct sunlight on the
tires, and
R if the vehicle has not been driven further
than
1 mile (1.6 km)
Tire temperature changes depending on the
ambient temperature, driving speed and tire
load. If the tire temperature changes by 18 ‡
(10 †), the tire pressure changes by approx-
imately 10 kPa (0.1 bar/1.5 psi). Take this into
account when checking the pressure of warm
tires. Only correct the tire pressure if it is too
low for the current operating conditions. If you
check the tire pressure when the tires are
warm, it results in a higher value than when
the tires are cold. This is normal. Do not under
any circumstances release the air in order to
adjust the pressure to the prescribed value for
cold tires. The tire pressure would otherwise
be too low.
Observe the recommended tire pressure for
cold tires on the tire pressure table in the fuel
filler flap. Driving with tire pressure that is too high or
too low can:
R shorten the service life of the tires
R cause increased tire damage
R have a negative effect on handling charac-
teristics and thus the driving safety (e.g.
hydroplaning) Underinflated or overinflated tires
Underinflated tires: G
WARNING
Tires with pressure that is too low can over-
heat and burst as a consequence. In addi-
tion, they also suffer from excessive and/or
irregular wear, which can severely impair the
braking properties and the driving character-
istics. There is a risk of an accident.
Avoid tire pressures that are too low in all
the tires, including the spare wheel.
Underinflated tires can:
R fail from being overheated
R adversely affect handling
R wear excessively and/or unevenly
R have an adverse effect on fuel consumption
Overinflated tires G
WARNING
Tires with excessively high pressure can
burst because they are damaged more eas-
ily by road debris, potholes etc. In addition,
they also suffer from irregular wear, which
can severely impair the braking properties
and the driving characteristics. There is a
risk of an accident.
Avoid tire pressures that are too high in all
the tires, including the spare wheel.
Overinflated tires can:
R increase the braking distance
R adversely affect handling
R wear excessively and/or unevenly
R adversely affect ride comfort
R be more susceptible to damage284
Tire pressure
Wheels and tires

Wheel rim
The part of the wheel on which the tire is
mounted.
GAWR (Gross Axle Weight Rating) GAWR is the maximum gross axle weight rat-
ing. The actual load on an axle must never
exceed the gross axle weight rating. You can
find the maximum gross axle weight rating on
the
B-pillar on the driver's side ( Y page 304).
Speed index The speed index is part of the tire identifica-
tion. It specifies the speed range for which the
tire is approved.
GTW (Gross Trailer Weight) GTW is the total of weight of a trailer and the
weight of the load, accessories etc. on the
trailer.
GVW (Gross Vehicle Weight)
The gross vehicle weight includes the weight
of the vehicle including fuel, tools, spare
wheel, accessories installed, occupants, lug-
gage and the drawbar noseweight if applica-
ble. The gross vehicle weight must never
exceed the permissible gross weight (GVWR)
specified on the B-pillar on the driver's side
(Y page 304).
GVWR (Gross Vehicle Weight Rating) The GVWR is the maximum permitted gross
weight of the fully laden vehicle (weight of the
vehicle including all accessories, occupants,
fuel, luggage and the drawbar noseweight if
applicable). The permissible gross weight is
specified on the vehicle identification plate on
the B-pillar on the driver's side (Y page 304).
Maximum weight of the laden vehicle
The maximum weight is the sum of:
R the curb weight of the vehicle
R the weight of the accessories
R the load limit
R the weight of the factory installed optional
equipment
Kilopascal (kPa) Metric unit for tire pressure. 6.9 kPa are the
equivalent of 1 psi. Another tire pressure unit
is bar. 100 kilopascals (kPa) are the equivalent
of 1 bar. Load index
In addition to the load bearing index, a load
index can be stamped onto the sidewall of the
tire. It specifies the load-bearing capacity of
the tire more precisely.
Curb weight The weight of a vehicle with standard equip-
ment including the maximum filling capacity of
fuel, oil, and coolant. It also includes the air-
conditioning system and optional equipment if
these are installed on the vehicle, but does not
include passengers or luggage.
Maximum tire load
The maximum tire load in kilograms or pounds
is the maximum weight for which a tire is
approved.
Maximum permissible tire pressure
Maximum permissible tire pressure for one
tire.
Maximum load on one tire
Maximum load on one tire. This is calculated
by dividing the maximum axle load of one axle
by two.
PSI (Pounds per square inch)
Standard unit of measurement for tire pres-
sure.
Aspect ratioRelationship between tire height and width in
percent.
Tire pressure
Pressure inside the tire applying an outward
force to every square inch of the tire's surface.
Tire pressure is specified in pounds per square
inch (psi), in kilopascal (kPa) or in bar. Tire
pressure should only be corrected when the
tires are cold.
Cold tire pressure The tires are cold:
R if the vehicle has been parked for at least
three hours without direct sunlight on the
tires, and
R if the vehicle has not been driven further
than
1 mile (1.6 km)296
What you should know about wheels and tires
Wheels and tires

The following components of the different
vehicle versions influence fuel consumption:
R tire sizes, tire tread, tire pressure, tire condi-
tion
R transmission ratios for the drive assemblies
R additional equipment (e.g. air-conditioning
system, auxiliary heating system)
For these reasons, the actual consumption fig-
ures for your vehicle may deviate from the
consumption figures determined according to
EU Directive
80/1268/EEC.
Details on fuel consumption can be called up
in the on-board computer:
R on vehicles without steering wheel buttons
(Y page 177)
R on vehicles with steering wheel buttons
(Y page 184) Engine oil
General notes When handling engine oil, observe the impor-
tant safety notes on operating fluids
(Y page

305).
The quality of the engine oil used is of decisive
importance for the engine's functionality and
operating life. Mercedes-Benz continually
approves engine oils based on complex experi-
ments according to the current state of the
art.
Therefore, only Mercedes-Benz approved
engine oils may be used in Mercedes-Benz
engines. Mercedes-Benz recommends having
the oil changed at a qualified specialist work-
shop. Information about engine oils approved by
Mercedes-Benz can be obtained:
R from any Mercedes-Benz Commercial Van
Center
R on the Internet at
http://bevo.mercedes-benz.com

by enter-
ing the designation, e.g. 229.5.
Mercedes-Benz approval is indicated on the oil
container by the inscription „MB-Freigabe“ or
„MB Approval“ and the corresponding designa-
tion, e.g. MB-Freigabe or MB Approval 229.5.
Designations of the approved engine oils for
your vehicle MB-Freigabe or MB
Approval
229.5,
229.62 Mercedes-Benz recommends that you only use
approved multigrade engine oils of the SAE
classes

SAE 0W-30 and SAE 0W-40 or
SAE 5W-30 and SAE 5W-40. These engine oils
ensure optimum lubrication even at very low
outside temperatures (Y page 309).
To achieve the lowest possible fuel consump-
tion, it is recommended to use the engine oil
specifications marked in the table for the low-
est SAE viscosity class. Observe possible
restrictions of the released SAE classifications.
When refilling, we recommend that you only
use engine oil of the same grade (MB-Freigabe
or MB Approvaldesignation) and SAE class as
the oil filled at the last oil change.
i If the engine oils listed in the table are not
available, you may add the following engine
oils until the next oil change:
R MB-Freigabe or MB Approval 229.1, or
ACEA A3
This must only be added once and the
amount must not be greater than 1 qt
(1.0 l).
Subsequently have the engine oil changed
at the earliest possible opportunity.
! Using engine oils of another grade quality
is not permitted.
2 Recommended for the lowest possible fuel consumption (lowest viscosity class in each case taking into
account possible restrictions of the approved SAE classifications). 308
Service products and capacities
Technical data

Capacities
Front-compartment
air-conditioning
system Capacity
Refrigerant
21.2 oz
(600 g) PAG oil
2.8 oz
( 79 g) Rear-compartment
air-conditioning
system Capacity
Refrigerant
33.5 oz
(950 g) PAG oil
4.9 oz
(139 g) Washer fluid
Important safety notes G
WARNING
Windshield washer concentrate is highly
flammable. If windshield washer concentrate
gets onto hot components of the engine or
the exhaust system, it can ignite. There is a
risk of fire and injury.
Make sure that windshield washer concen-
trate is not spilled in the vicinity of the filler
neck.
! Only use washer fluid which is suitable for
lamp lenses, e.g. MB SummerFit or MB Win-
terFit. Unsuitable washer fluid may damage
the lamp lenses of the headlamps.
When handling washer fluid, observe the
important safety notes on service products
(Y page

305).
Mixing ratio Add windshield washer concentrate to the
washer fluid all year round. Adapt the mixing
ratio to the ambient temperature. At temperatures above freezing:
X Fill up the washer fluid reservoir with a mix-
ture of water and windshield washer con-
centrate, e.g. Summerwash to prevent
smearing.
At temperatures below freezing:
X Fill up the washer fluid reservoir with a mix-
ture of water and windshield washer con-
centrate, e.g. Winterwash if there is a dan-
ger of frost.
This prevents washer fluid from freezing on
the windshield.
Capacities Windshield washer system with/without
heating
Washer fluid reser-
voir Washer fluid
Unheated Approx. 3.7 US qt
(3.5 l) Heated Approx. 6.3 US qt
(6.0 l) Vehicle data
General notes
The following section contains important tech-
nical data for your vehicle. Additional vehicle-
specific and equipment-dependent technical
data, such as vehicle weights, can be found in
your vehicle registration papers. 312
Vehicle data
Technical data