Index
....................................................... 4Introduction .........................................
27
Operating Instructions ........................... 27
Service and vehicle operation ................ 27
Proper use ............................................. 29
Protection of the environment ............... 29
Operating safety and vehicle
approval ................................................. 30
Genuine Mercedes-Benz parts ............... 34
QR code for rescue card ........................ 35
Data stored in the vehicle ...................... 35 At a glance
........................................... 37
Cockpit ..................................................
37
Instrument cluster (vehicles without
steering wheel buttons) ......................... 38
Instrument cluster (vehicles with
steering wheel buttons) ......................... 40
Steering wheel buttons .......................... 42
Center console ...................................... 43
Overhead control panel ......................... 44
Door control panel ................................. 44 Safety ...................................................
46
Useful information .................................
46
Occupant safety .................................... 46
Children in the vehicle ........................... 60
Pets in the vehicle ................................. 66
Driving safety systems ........................... 66
Theft deterrent locking system .............. 70 Opening and closing
...........................71
Useful information .................................
71
Key ........................................................ 71
Central locking ...................................... 75
Driver's door and co-driver's door ......... 76
Sliding door ........................................... 77
Electric sliding door ............................... 78
Tailgate .................................................. 81
Rear-end doors ...................................... 82
Side windows ......................................... 84 Seats, steering wheel and mir-
rors .......................................................
87
Useful information .................................
87
Seats ..................................................... 87
Steering wheel ....................................... 95
Mirrors ................................................... 96
Memory function ................................... 97 Lights and windshield wipers
............99
Useful information .................................
99
Exterior lighting ..................................... 99
Interior lighting .................................... 102
Replacing bulbs: interior lighting and
ambient lamps ..................................... 103
Replacing bulbs ................................... 105
Windshield wipers ................................ 109 Climate control
................................. 114
Useful information ...............................
114
Overview of climate control systems ... 114
Operating the climate control sys-
tem ...................................................... 117
Adjusting the air vents ......................... 124 Driving and parking ..........................
126
Useful information ...............................
126
Breaking-in notes ................................. 126
Driving ................................................. 126
Automatic transmission ....................... 130
Refueling ............................................. 136
Parking ................................................ 138
Driving tips .......................................... 140
Driving systems ................................... 146
Towing a trailer .................................... 168 On-board computer and displays
....174
Useful information ...............................
174
Important safety notes ........................ 174
Display and operation .......................... 174
On-board computer (vehicles without
steering wheel buttons) ....................... 176
On-board computer (vehicles with
steering wheel buttons) ....................... 181
Display messages (vehicles without
steering wheel buttons) ....................... 194 2
Contents
Cargo compartment
Options .......................................... 244
Seating ............................................ 90
Cargo compartment lamp
Changing bulbs .............................. 104
Cargo compartment lighting
Switching on centrally ................... 103
Switching on locally ....................... 103
Cargo tie-down points and tie
downs
Important safety notes .................. 244
Cargo tie-down rings
Permissible tensile load ................. 314
Center console
Controls ........................................... 43
Central locking
Activating/deactivating the
acoustic locking confirmation
(on-board computer) ...................... 194
Automatic locking ............................ 76
Automatic locking (on-board
computer) ...................................... 194
Locking/unlocking (buttons) ........... 75
Locking/unlocking (emergency
key element) .................................... 72
Locking/unlocking (SmartKey) ........ 71
Central locking system
see Central locking
Change of address .............................. 28
Change of ownership .......................... 28
Changing a bulb
Ambient lamp in the front door ...... 104
Halogen headlamps ....................... 105
Mirror lamp in the headliner .......... 104
Signal and ambient light in the
tailgate .......................................... 105
Trunk lamp in the side trim panel .. 104
Changing bulbs
Additional turn signals ................... 107
Ambient lamp in tailgate ................ 104
Backup lamps ................................ 108
Brake lamps ................................... 108
Cargo compartment lamp .............. 104
Daytime running lamps .................. 107
High-beam headlamps ................... 107
Installing/removing a rear lamp
cluster ........................................... 108 Installing/removing the cover in
the wheel arch
............................... 106
Installing/removing the tail lamp ... 108
Interior light ................................... 103
Interior lighting .............................. 103
Low-beam headlamps .................... 106
Overview of lamp types (front
bulbs) ............................................. 106
Overview of lamp types (rear
bulbs) ............................................. 108
Parking lamps ................................ 107
Rear fog lamp ................................ 108
Rear interior light in the head-
liner ............................................... 104
Standing lamps (front) ................... 107
Standing lamps (rear) .................... 108
Tail lamps ...................................... 108
Trunk lamp in the headliner ........... 103
Turn signals (front) ......................... 107
Turn signals (rear) .......................... 108
see Changing light bulbs
Child
Restraint system .............................. 62
Child seat
Forward-facing restraint system ...... 64
LATCH-type (ISOFIX) child seat
anchors ............................................ 63
On the front-passenger seat ............ 64
Rearward-facing restraint system .... 64
Top Tether ....................................... 63
Child-proof locks
Important safety notes .................... 65
Sliding door ..................................... 66
Children
Special seat belt retractor ............... 61
Children in the vehicle
Important safety notes .................... 60
Cigarette lighter ................................ 240
Cleaning
Trailer tow hitch ............................. 268
Cleaning
see Care
Climate control
Air conditioning in the rear com-
partment ........................................ 117
Control panel for dual-zone auto-
matic climate control ..................... 116
Controlling automatically ............... 119 Index
7
Load protection net ...........................
248
Loading guidelines ............................ 242
Loading rails
Maximum tensile strength ............. 314
Loads
Securing ........................................ 244
Transporting .................................. 242
Locking
see Central locking
Locking centrally
see Central locking
Low-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 216
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Driving abroad ............................... 141
Replacing bulbs ............................. 106
Switching on/off ........................... 100
Lumbar support ................................... 89M
M+S tires ............................................
280
Maintenance ...................................... 257
Maintenance points under the
hood .................................................... 252
Maximum permissible speed
Speed limitation (tires) .................. 141
Mechanical key
Function/notes ................................ 72
Inserting .......................................... 73
Locking vehicle ................................ 73
Removing ......................................... 72
Media Interface
Connections ..................................... 43
Memory card (audio) ......................... 187
Memory function
Seat ................................................. 97
Mercedes-Benz Commercial Van
Center
see Qualified specialist workshop
Mercedes-Benz Service24h .............. 272
Message memory
On-board computer (vehicle with
steering wheel buttons) ................. 209
On-board computer (vehicle with-
out steering wheel buttons) ........... 195 Messages
see Warning and indicator lamps
Mirrors
Exterior mirrors
................................ 97
Important safety notes .................... 96
Rear-view mirror .............................. 96
see Vanity mirror
Mobile phone
Type approval/frequency .............. 304
Mobile phone
see Telephone
Model series
see Vehicle identification plate
Modifying the programming
(SmartKey) ........................................... 72
Mounting wheels
Lowering the vehicle ...................... 300
Mounting a new wheel ................... 300
Preparing the vehicle ..................... 298
Raising the vehicle ......................... 298
Removing a wheel .......................... 299
Removing and mounting the
spare wheel ................................... 303
Securing the vehicle against roll-
ing away ........................................ 298
MP3
Operation ....................................... 187 N
Navigation Menu (on-board computer) ............
185
Notes on breaking-in a new vehi-
cle ....................................................... 126 O
Occupant Classification System
(OCS) Conditions .......................................
54
Faults ............................................... 57
Operation ......................................... 54
Self-test ........................................... 56
Occupant safety
Air bags ........................................... 51
Automatic measures after an
accident ........................................... 60
Belt warning ..................................... 50
Children in the vehicle ..................... 60 Index
15
Hill start assist ............................... 129
Q
QR code Rescue card
..................................... 35
Qualified specialist workshop ........... 32R
Radiator cover .....................................
34
Radio
Selecting a station ......................... 187
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 31
Rail transport
see Transport by rail
Rain sensor
Setting the sensitivity .................... 109
Setting the sensitivity (vehicle
with steering wheel buttons) ......... 193
Setting the sensitivity (vehicle
without steering wheel buttons) .... 180
Reading lamp ..................................... 102
Rear bench seat
EASY-ENTRY/EXIT feature ............... 90
General notes .................................. 89
Installation options .......................... 90
Removing/installing (standard
rear bench seat) ............................... 91
Seat anchorage ................................ 89
Seat rails .......................................... 89
Seating variants ............................... 90
Rear compartment
Activating/deactivating climate
control ........................................... 117
Seating variants ............................... 90
Setting the air vents ...................... 125
Setting the temperature ................ 119
Switching the interior lighting
on/off ............................................ 103
Rear door
Display messages (vehicle with
steering wheel buttons) ................. 226
Display messages (vehicle with-
out steering wheel buttons) ........... 208 Important safety notes .................... 82
Indicator lamp ................................
237
Opening at an angle of 180° or
270° ................................................ 83
Opening dimensions ...................... 313
Opening/closing from inside ........... 83
Opening/closing from the out-
side .................................................. 82
Rear fog lamp
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Replacing bulbs ............................. 108
Switching on/off ........................... 100
Rear view camera
Cleaning instructions ..................... 267
Coupling up a trailer function ........ 167
Function/notes ............................. 163
General notes ................................ 163
Important safety notes .................. 164
Messages in the display ................. 165
Reverse parking ............................. 166
Switching on/off ........................... 165
Rear window defroster
Problem (malfunction) ................... 122
Switching on/off ........................... 122
Rear window wiper
Replacing the wiper blade .............. 112
Switching on/off ........................... 110
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare (manual) .......................... 96
Recuperation display ........................ 178
Recycling
see Protection of the environment
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 311
Refueling
Fuel filler flap ................................. 137
Fuel gauge (vehicle with steering
wheel buttons) ................................. 4018
Index
Cockpit
Function Page
:
Steering wheel paddle shift-
ers
135
;
• Cup holder 239
• Ashtray 240
=
Combination switch 101
?
PARKTRONIC warning indi-
cators
156
A
Horn
B
• Instrument cluster (vehi-
cle without steering wheel
buttons)
38
• Instrument cluster (vehi-
cle with steering wheel but-
tons)
40
C
DIRECT SELECT lever 131
D
Center console control
panel
43
E
Inside rearview mirror 96
F
• Overhead control panel 44
• Interior lamp 102
G
Glove box 238 Function Page
H
Cup holder 239
I
• 12 V socket 241
• Cigarette lighter 240
J
Ignition lock 127
K
Adjusts the steering wheel 95
L
Diagnostics connection 31
Opens the hood 251
M
Applies the parking brake 138
N
Door control panel 44
O
Releases the parking brake 138
P
Light switch 99
Q
• Coin/card holder
• Driving system control
panel
Ç Deactivates/activates
Lane Keeping Assist
153
c Deactivates/activates
PARKTRONIC
156
R
Cruise control lever 147Cockpit
37At a glance
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine.
G
WARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Never leave children unsupervised in the
vehicle.
The steering wheel can still be adjusted if the
key has been removed. Adjusts the steering wheel
:
Steering column height
; Lever
X To adjust the steering wheel: pull lever ;
up and hold it.
The steering wheel is unlocked.
X Move the steering wheel to the desired posi-
tion.
X Let go of lever ;.
The steering wheel engages and is locked
again. Mirrors
Important safety notes
G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. G
WARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an
accident.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder. Inside rearview mirror
X
Anti-glare mode: push anti-glare lever :
forwards or back. 96
MirrorsSeats, steering wheel and mirrors
Exterior mirrors
Adjusting manually X
Before starting off, manually adjust the exte-
rior mirrors in such a way that you can get a
good overview of road and traffic conditions.
Adjusting electrically X
Before pulling away, turn the key to position
1 or 2 in the ignition lock.
X Press the Z button for the left exterior
mirror or the \ button for the right exte-
rior mirror.
The indicator lamp for the button switches
on and the selected exterior mirror can be
adjusted.
The indicator lamp goes out again after
some time.
X If the indicator lamp for the Z or \
button lights up, press button 7 up or
down, to the right or left.
Adjust the exterior mirrors in such a way
that you have a good overview of traffic con-
ditions.
After the engine has been started, the exterior
mirrors are automatically heated if the rear
window defroster is switched on and the out-
side temperature is low.
Disengaged exterior mirrors If an exterior mirror has been pushed out of
position, proceed as follows:
X
Move the exterior mirror into the correct
position manually.
The mirror housing engages again and the
exterior mirrors can be adjusted again as
usual. Exterior mirror heating
i Vehicles without rear window
defroster: when the temperature is below
15 °C the mirror heating switches on auto-
matically after engine start and remains on.
i Vehicles with rear window heater: at
temperatures below
15 °C the mirror heater
switches on automatically for ten minutes
after engine start. In addition, mirror heating
can be switched on together with the rear
window defroster.
X To switch the mirror heating on man-
ually:
turn the key to position 2 in the igni-
tion lock.
X Press the ¤ button on the control panel.
If the indicator lamp in the ¤ button
lights up, both the mirror heating and the
rear window defroster are switched on.
The rear window defroster switches off auto-
matically after a few minutes. Memory function
General notes
With the memory function, you can store up to
three different seat settings, e.g. for three dif-
ferent people. The position of the seat, seat
backrest and head restraint are stored as a
single memory preset. Important safety notes
G
WARNING
If you use the memory function on the driv-
er's side while driving, you could lose con-
trol of the vehicle as a result of the adjust-
ments being made. There is a risk of an acci-
dent.
Only use the memory function on the driv-
er's side when the vehicle is stationary. G
WARNING
When the memory function adjusts the seat,
you and other vehicle occupants – particu-
larly children – could become trapped. There
is a risk of injury. Memory function
97
Seats, steering wheel and mirrors
Z
Control panel for the air-conditioning system
:
Sets the temperature (Y page 119)
z Defrosts the windshield (Y page
121)
; / Switches the rear-compartment air conditioning on/off
(Y page 117)
= _ Sets the air distribution (Y page
120)
¯ Defrosts the windshield (Y page
121)
? h Activates/deactivates air-recirculation mode (Y page
123)
A K Sets the airflow ( Y page
120)
z Defrosts the windshield (Y page
121)
B ¿ Switches the cooling with air dehumidification function on/off (Y page
118)
C ¤ Switches the rear window defroster and mirror heating on/off
(Y page 122) Optimum use of the air-conditioning
system
Below, you can find a number of notes and
recommendations to help you use the air-con-
ditioning system optimally. R Switch on the cooling with air dehumidifica-
tion function. The indicator lamp in the
¿ switch comes on when the function is
switched on.
R Set the temperature to
72 ‡ (22 †). Only
change the temperature in small incre-
ments. R
Only use the settings for defrosting the
windshield briefly, until the windshield is
clear again.
R Only use air-recirculation mode briefly, e.g.
if there are unpleasant outside odors or
when in a tunnel. The windows could other-
wise fog up as no fresh air is drawn into the
vehicle in air-recirculation mode. The indica-
tor lamp in the h switch comes on when
the function is switched on. Overview of climate control systems
115
Climate control