2020 MERCEDES-BENZ METRIS light

ABS (Anti-lock Braking System)
General notes ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi-
cle when braking.
The ò warning lamp in the instrument clus-
ter lights up when the ignition is switched on.
The lamp goes out when the engine starts run-
ning.
Important safety notes Observe the important safety guidelines for
the driving safety system (
Y page
66).
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface condi-
tions. ABS works on slippery surfaces, even
when you only brake gently. G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of
skidding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, the ò warning
lamp

(Y page 230) lights up while the engine
is running and the display shows a message:
R on vehicles without steering wheel buttons
(Y page 196)
R on vehicles with steering wheel buttons
(Y page 210)
BAS, Hill Start Assist and ESP ®
and its driving
safety systems and other driving systems also
fail. Observe the notes on the ò warning
lamp and the display messages.
Braking If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions and functions as
a reminder to take extra care while driving. X
If ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
X To make a full brake application: depress
the brake pedal with full force. BAS (Brake Assist System)
General notes BAS operates in emergency braking situations.
If you depress the brake pedal quickly, BAS
automatically boosts the braking force, thus
shortening the stopping distance.
Important safety notes Observe the important safety guidelines for
the driving safety system

(Y page 66). G
WARNING
If BAS is malfunctioning, the braking dis-
tance in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
If BAS is malfunctioning, the ÷ warning
lamp lights up while the engine is running
(Y page

230) and the display shows a mes-
sage:
R on vehicles without steering wheel buttons
(Y page 200)
R on vehicles with steering wheel buttons
(Y page 214)
Braking X
Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. Driving safety systems
67
Safety Z

EBD (electronic brake force distribu-
tion)
General notes EBD monitors and controls the brake pressure
to the rear wheels. This enables EBD to
improve handling during braking.
Important safety notes Observe the important safety guidelines for
the driving safety system
(Y page 66).G
WARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases
the risk of skidding and an accident.
You should therefore adapt your driving
style to the different handling characteris-
tics. Have the brake system checked at a
qualified specialist workshop.
If EBD is malfunctioning, the $ warning
lamp

(Y page 229) lights up while the engine
is running and the display shows a message:
R on vehicles without steering wheel buttons
(Y page 199)
R on vehicles with steering wheel buttons
(Y page 213)
Other driving systems and driving safety sys-
tems then also fail. ESP
®
(Electronic Stability Program)
General notes ESP
®
monitors driving stability and detects a
tendency of the vehicle to understeer or over-
steer (skidding) in good time. If ESP ®
detects
that the vehicle is deviating from the direction
desired by the driver, one or more wheels are
braked to stabilize the vehicle. The engine out-
put is also modified to keep the vehicle on the
desired course within physical limits. ESP ®
can
also stabilize the vehicle during braking.
ESP ®
also monitors traction, i.e. power trans-
mission between the tires and the road sur-
face. The integrated traction control supports
you when pulling away or accelerating on wet,
slippery or slick roads. Should the drive
wheels spin, traction control brakes them indi- vidually. In addition, greater drive torque is
transmitted to the wheel or wheels with trac-
tion. If traction on the road surface is not suffi-
cient, even ESP
®
will not allow you to pull
away without difficulty. The type of tires and
total weight of the vehicle as well as the gradi-
ent of the road also play a crucial role. Trac-
tion control remains active if you deactivate
ESP ®
.
If the h warning lamp in the instrument
cluster goes out before beginning the journey,
ESP ®
is automatically active.
The h warning lamp in the instrument clus-
ter flashes when ESP ®
intervenes:
X do not deactivate ESP ®
under any circum-
stances.
X when driving off, apply as little throttle as
possible.
X adapt your speed and driving style to the
prevailing road conditions.
Important safety notes Observe the important safety guidelines for
the driving safety system (
Y page

66). G
WARNING
If ESP ®
is malfunctioning it will not provide
any vehicle stabilization. There is an
increased risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP ®
checked at a qualified specialist
workshop.
! Do not run the vehicle on a roller dyna-
mometer (e.g. for performance tests). If you
must operate the vehicle on a roller dyna-
mometer, please consult a qualified special-
ist workshop in advance. You could other-
wise damage the drive train or the brake
system.
If ESP ®
is malfunctioning, the h warning
lamp

(Y page 230) lights up continuously
while the engine is running and the display
shows a message.
R on vehicles without steering wheel buttons
(Y page 200)
R on vehicles with steering wheel buttons
(Y page 214) 68
Driving safety systems
Safety

ESP
®
is deactivated if the å warning lamp
in the instrument cluster is lit when the engine
is running.
Only use wheels with the recommended tire
sizes. Only then will ESP ®
function properly.
Deactivating or activating ESP ®G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following.
It may be best to deactivate ESP ®
in the fol-
lowing situations:
R when using snow chains
R in deep snow
R on sand or gravel
Activate ESP ®
as soon as the situations descri-
bed above no longer apply. Otherwise, ESP ®
assistance for stabilizing the vehicle will
remain significantly reduced, even if the vehi-
cle starts to skid.
If you deactivate ESP ®
:
R the å warning lamp in the instrument
cluster lights up
R the ÷ warning lamp in the instrument
cluster flashes if the wheels are spinning
R ESP ®
assistance for stabilizing the vehicle in
the lower speed range up to approximately
37 mph (60 km/h
) is significantly reduced
R engine torque is no longer limited and the
drive wheels are able to spin. The spinning
of the wheels results in a cutting action for
better traction on loose surfaces
R traction control is still activated
R ESP ®
still provides support when you brake
Depending on the equipment in the vehicle,
you can activate or deactivate ESP ®
when the
engine is running by using the å button or
by using the on-board computer:
R on vehicles without steering wheel buttons
(Y page 179)
R on vehicles with steering wheel buttons
(Y page 190) å button (equipment-dependent)
X To activate/deactivate: when the engine
is running, press the å button.
The å warning lamp in the instrument
cluster lights up when ESP ®
is deactivated.
Trailer stabilization Observe the important safety guidelines for
the driving safety system (
Y page

66). G
WARNING
If road and weather conditions are poor,
trailer stabilization will not be able to pre-
vent the vehicle/trailer combination from
swerving. Trailers with a high center of grav-
ity can tip over before ESP ®
can detect this.
There is a risk of an accident.
Always adapt your driving style to the pre-
vailing road and weather conditions.
ESP ®
trailer stabilization counteracts critical
driving situations in good time and thereby
provides considerable assistance when driving
with a trailer. Trailer stabilization is part of
ESP ®
.
If the sensor system and evaluation logic
detect trailer swinging movements, ESP ®
trailer stabilization firstly brakes individual
vehicle wheels in a targeted manner. It thus
counteracts swinging movements. If the
swinging movements do not stop, the vehicle
is braked until the vehicle/trailer combination
is stabilized. If necessary, the vehicle's engine
output is limited.
If your vehicle with trailer (vehicle/trailer com-
bination) starts to swerve, you will be able to
stabilize the vehicle/trailer combination only
by braking. ESP ®
trailer stabilization helps you Driving safety systems
69
Safety Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of
your vehicle that were available at the time of
going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions rel-
evant to safety.
Read the information on qualified specialist
workshops (Y page
32).Key
Important safety notes
G
WARNING
If children are left unsupervised in the vehi-
cle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
park position P.
R start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Never leave children or animals unattended
in the vehicle. Always keep the SmartKey
out of reach of children. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This
could cause the engine to be switched off.
There is a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky key rings before inserting the SmartKey into the igni-
tion lock.
! Keep the key away from strong magnetic
fields. The remote control function may oth-
erwise be damaged.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key:
R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions
:
Battery check lamp
; & To lock the vehicle centrally
= 5 To unlock the sliding doors and the
tailgate or rear-end door or to unlock and
open or close the electric sliding door
? Mechanical key
A % To unlock the vehicle centrally or
unlock the front door(s) only
The vehicle's equipment includes two keys.
There is a mechanical key in each key.
The key can be used to unlock the vehicle
from some distance. To prevent theft, only use
the key in the immediate vicinity of the vehi-
cle.
Change the batteries immediately if battery
check lamp : does not light up briefly with
every press of a button (Y page

73).
X To unlock centrally: press the % but-
ton.
The turn signals flash once. Key
71
Opening and closing Z

X
To unlock the sliding doors and the tail-
gate or rear-end door only
: press the 5
button.
The turn signals flash once.
i If you do not open the vehicle within
approximately 40 seconds of unlocking, the
vehicle will lock again. The anti-theft protec-
tion is activated again.
X To lock centrally: press the & button.
The indicator lamps flash three times if:
R the anti-theft protection is armed.
R all the doors and the liftgate or rear-end
door are closed
X Check the locking knobs on all the doors.
The locking knobs must all be in the lowered
position.
The key's factory setting enables you to cen-
trally lock and unlock the following:
R the driver's door and co-driver's door
R the sliding doors
R the tailgate or rear-end door
In an emergency, the driver's door can also be
unlocked manually using the mechanical key
(Y page

72).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
locking-verification signal can be switched on/
off:
R using the on-board computer on vehicles
with steering wheel buttons ( Y page 194)
R at a specialist qualified workshop for vehi-
cles without steering wheel buttons
After unlocking using the remote control, the
surround lighting also goes on in the dark. For
vehicles with steering wheel buttons, the sur-
round lighting can be activated and deactiva-
ted in the on-board computer ( Y page 193).Changing the settings of the locking
system
You can change the settings of the locking
system. Press the % button to unlock:
R the driver's and co-driver's door (Cargo Van)
or
R the driver's door (Passenger Van)
X To change the setting: press and hold
down the % and & buttons simultane- ously until the indicator lamp flashes twice
(Y page

71).
If the setting of the locking system is changed
within the signal range of the vehicle, press
the & or % button to:
R lock or
R unlock the vehicle
The key now functions as follows:
X To unlock the driver's door or front
doors: press the % button once.
X To unlock centrally: briefly press the %
button twice.
X To lock centrally: press the & button.
X To restore factory settings: press and
hold down the % and & buttons
simultaneously until the indicator lamp
flashes twice ( Y page

71).
The key unlocks the vehicle centrally again. Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the key, use the mechanical
key.
The anti-theft alarm system (ATA) is triggered
when you unlock and open the vehicle using
the mechanical key

(Y page 70).
The alarm can be stopped in the following two
ways:
X Press the % or & button on the key.
or X Insert the key into the ignition lock.
Removing the mechanical key 72
Key
Opening and closing

X
Slide release catch : in the direction of the
arrow and, at the same time, remove
mechanical key ; from the key completely.
Inserting the mechanical key X
Push mechanical key ; completely into the
key until it engages and release catch : is
back in its basic position.
Unlocking/locking the vehicle using
the mechanical key The door lock for unlocking in an emergency is
on the driver’s door.
X To unlock the driver's door: insert the
mechanical key fully into the driver's door
lock and turn it counter-clockwise.
The driver’s door is unlocked.
X To lock the vehicle: lock all doors except
the driver's door from the inside. To do this,
push down the door-locking knobs.
X Insert the mechanical key fully into the driv-
er's door lock and turn it clockwise.
The driver's door is locked. Battery of the key
Important safety notes G
WARNING
Batteries contain toxic and corrosive sub-
stances. If batteries are swallowed, it can
result in severe health problems. There is a
risk of fatal injury.
Keep batteries out of the reach of children.
If a battery is swallowed, seek medical
attention immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of
them with the household
rubbish. They must be col-
lected separately and dis-
posed of in an environmen- tally responsible recycling
system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used bat-
teries.
Mercedes-Benz recommends that you have
the battery changed at a qualified specialist
workshop.
Checking the battery X
Press the & or % button.
If indicator lamp : lights up briefly, the bat-
tery is sufficiently charged.
If indicator lamp : does not light up briefly,
the battery is empty.
X Change the battery ( Y page 73).
If the key battery is checked within the signal
range of the vehicle, pressing the & or
% button results in:
R lock or
R unlock the vehicle
i The battery may be obtained at any quali-
fied specialist workshop.
Changing the battery You need a type CR 2025 3 V cell battery.
X Pull out the mechanical key from the key
(Y page

72). Key
73
Opening and closing Z

Problem
Possible causes/consequences and
M SolutionsIt is no longer possible
to lock or unlock the
vehicle using the Smart-
Key. The SmartKey battery is weak or discharged.
X Point the tip of the SmartKey at the driver's door handle from
very close range and press the % or & button.
If this does not work:
X Replace the SmartKey battery ( Y page 73).
or
X Lock or unlock the vehicle using the mechanical key ( Y page
73).The SmartKey is faulty.
X Lock the vehicle with the mechanical key (Y page
73).
X Have the SmartKey checked at a qualified specialist workshop. The engine cannot be
started using the Smart-
Key. The on-board voltage is too low.
X Switch off all non-essential consumers, such as interior lighting,
and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page

262).
or
X Jump-start the vehicle ( Y page
272).
or
X Consult a qualified specialist workshop. You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist work-
shop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the mechanical locks replaced. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the mechanical locks replaced. Central locking
Important safety notes
G
WARNING
If children are left unsupervised in the vehi-
cle, they could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck by oncoming traffic.
R operate vehicle equipment and become
trapped, for example. In addition, children could set the vehicle in
motion, for example, if they:
R release the parking brake.
R change the transmission position.
R start the vehicle.
There is a risk of accident and injury.
Never leave children unsupervised in the
vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Keep the SmartKey out of the reach of chil-
dren. Central locking
75
Opening and closing Z

X
To open: pull back rocker switch :.
If the door is locked, locking knob = pops
up. The sliding door unlocks and opens.
X Push back the sliding door using door han-
dle ; until it engages.
X Check the sliding door detent.
X To close: press rocker switch : forwards.
The sliding door is released from its lock.
X Push the sliding door forwards using door
handle ; and close. Electric sliding door
Important safety notes
G
WARNING
When you open the sliding door, the sliding
door could hit other people as it moves
backwards. There is a risk of injury.
Only open the sliding door when traffic con-
ditions permit.
! Do not use the lower sliding door guide
(carriage) as a step. Otherwise, you could
damage the paneling and/or the sliding
door mechanism.
You must reset the electric sliding door if
there has been a malfunction or an interrup-
tion in the voltage supply
(Y page 80).
i Please note, if the child-proof locks have
been activated, you cannot open the sliding
door from the inside. You can only open a
sliding door from the inside if the child-proof
locks have not been activated. Further infor-
mation can be found under "Child-proof
locks for the sliding door" (Y page 66) and
"Opening/closing from the inside"
(Y page 79). Obstacle detection with reversing
feature
The sliding door is equipped with automatic
obstacle detection with reversing feature. If a
solid object blocks or restricts the sliding door
during the automatic closing process, the slid-
ing door opens again automatically. If the slid-
ing door is obstructed during the opening pro- cedure, it moves back a few centimeters in the
opposite direction and stops.
Automatic obstacle detection with reversing
feature is only an aid. It is not a substitute for
your attentiveness when closing the electrical
sliding door.
If an obstacle is detected, the display shows
the Left-hand Electric Sliding Door
Obstruction Detected message for exam-
ple, and five warning tones sound. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last 8 mm of the closing move-
ment
This means that the reversing feature can-
not prevent someone being trapped in these
situations. There is a risk of injury.
When closing, make sure that no-one has
any parts of the body within the closing
area.
If someone is trapped:
R press the 5 button on the SmartKey,
or
R pull the exterior door handle, or
R press the corresponding sliding door but-
ton in the center console, or
R press the button on the door frame, or
R pull the rocker switch on door handle Opening/closing from the outside78
Electric sliding door
Opening and closing