2020 MERCEDES-BENZ METRIS open hood

Engine
Display messages
Possible causes/consequences and
M Solutions# An additional warning tone sounds. The battery is not being
charged.
Possible causes:
R faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
! Do not drive any further. Otherwise the engine may overheat.
X Secure the vehicle to prevent it from rolling away ( Y page 138).
X Consult a qualified specialist workshop. ?
Stop Vehicle Turn
Eng. Off An additional warning tone sounds. The coolant is too hot.
G WARNING
Never drive with an overheated engine. Driving when the engine is
overheated can cause fluids which may have leaked into the engine
compartment to catch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the hood.
There is a risk of injury.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle to prevent it from rolling away ( Y page
138).
X Wait until the engine has cooled down.
X Make sure that the air supply to the radiator is not obstructed, by
frozen slush for example.
X Do not start the engine again until the display message goes out
and the coolant temperature is below the maximum value speci-
fied. The engine could otherwise be damaged.
X Pay attention to the coolant temperature gauge (Y page
178).
X If the temperature increases again, visit a qualified specialist
workshop immediately.
Under normal driving conditions and at the correct coolant level, the
coolant temperature gauge may rise to the letter H.204
Display messages (vehicles without steering wheel buttons)
On-board computer and displays

Display messages
Possible causes/consequences and
M SolutionsTire Press. Moni‐
tor Currently
Unavail. Due to a source of radio interference, no signals can be received
from the wheel sensors. The tire pressure monitor is temporarily
malfunctioning.
The tire pressure monitor restarts automatically as soon as the
problem has been solved. Tire Press. Moni‐
tor Inoperative The tire pressure monitor is malfunctioning and switched off. Either
the installed wheels do not have suitable tire pressure sensors or
the system is malfunctioning, e.g. because a tire pressure sensor is
faulty.
X Install wheels with suitable tire pressure sensors.
The tire pressure monitor is activated automatically after driving
for a few minutes.
or X Visit a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M SolutionsÒ The tailgate is open.
X Close the tailgate. Ñ The rear door is open.
X Close the rear door(s). Ó An additional warning tone sounds. The hood is open.
G WARNING
The open hood may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions.
X Secure the vehicle to prevent it from rolling away (Y page 138).
X Close the hood. 0 An additional warning tone sounds while the vehicle is in motion.
The display shows the open door(s).
X Close all doors. Ð
Pwr. Steering Mal‐
funct.
+ An additional warning tone sounds. The steering power assistance
could be malfunctioning. You may need to steer more forcefully.
X Carefully continue to a qualified specialist workshop and have the
steering checked immediately. 208
Display messages (vehicles without steering wheel buttons)
On-board computer and displays

Engine
Display messages
Possible causes/consequences and
M Solutions# An additional warning tone sounds. The battery is not being
charged.
Possible causes:
R faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
! Do not drive any further. Otherwise the engine may overheat.
X Secure the vehicle to prevent it from rolling away ( Y page 138).
X Consult a qualified specialist workshop. ?
Coolant Too Hot:
Stop Vehicle Turn
Engine Off An additional warning tone sounds. The coolant is too hot.
G WARNING
Never drive with an overheated engine. Driving when the engine is
overheated can cause fluids which may have leaked into the engine
compartment to catch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the hood.
There is a risk of injury.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle to prevent it from rolling away ( Y page
138).
X Wait until the engine has cooled down.
X Make sure that the air supply to the radiator is not obstructed, by
frozen slush for example.
X Do not start the engine again until the display message goes out
and the coolant temperature is below the maximum value speci-
fied. The engine could otherwise be damaged.
X Monitor the ? coolant temperature gauge in the instrument
cluster.
X If the temperature increases again, visit a qualified specialist
workshop immediately.
Under normal operating conditions and at the correct coolant level,
the display may rise to the red mark. Display messages (vehicles with steering wheel buttons)
219
On-board computer and displays Z

Display messages
Possible causes/consequences and
M SolutionsService Required
Do Not Shift Gears
Visit Dealer An additional warning tone sounds. You cannot change the trans-
mission position due to a malfunction.
If transmission position h is selected:
X Consult a qualified specialist workshop without shifting transmis-
sion position h.
If transmission position k, i or j is selected:
X Notify a qualified specialist workshop. Reverse Not Poss.
Service Required The transmission is malfunctioning. Transmission position k can-
not be selected.
X Notify a qualified specialist workshop. Transmission Mal‐
function Stop The transmission is malfunctioning. The transmission shifts to neu-
tral i automatically.
X Stop the vehicle immediately, paying attention to road and traffic
conditions.
X Shift the transmission to position j.
X Notify a qualified specialist workshop. Only Shift to 'P'
when Vehicle is
Stationary The vehicle is still moving.
X Pull over and stop the vehicle, paying attention to road and traffic
conditions.
X Shift the transmission to position j.Ò The tailgate is open.
X Close the tailgate. Ñ The rear-end door is open.
X Close the rear-end door/doors. Ó An additional warning tone sounds. The hood is open.
G WARNING
The open hood may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions.
X Secure the vehicle to prevent it from rolling away (Y page 138).
X Close the hood. C An additional warning tone sounds while the vehicle is in motion.
The display shows the open door(s).
X Close all doors.226
Display messages (vehicles with steering wheel buttons)
On-board computer and displays

Warning/
indicator
lamp
N Signal type
Possible causes/consequences and
M Solutions?
N The red coolant warning lamp comes on while the engine is running.
The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator may be blocked
or the electric engine radiator fan may be malfunctioning.
The coolant is too hot and the engine is no longer being cooled sufficiently.
X Observe the display messages.
X Stop the vehicle immediately, paying attention to road and traffic conditions,
and switch off the engine.
X Secure the vehicle to prevent it from rolling away (Y page 138).
X Exit the vehicle and keep a safe distance from the vehicle until the engine has
cooled down.
X Check the coolant level and add coolant, observing the warning notes
(Y page

253).
X If you have to add coolant more frequently, have the engine cooling system
checked.
X Make sure that the air supply to the radiator is not obstructed, by frozen
slush for example.
X Check the coolant temperature:
R using the display in the on-board computer on vehicles without steering
wheel buttons ( Y page

178)
R using the analog display in the instrument cluster on vehicles with steering
wheel buttons ( Y page 40)
X Do not start the engine again until the coolant temperature is below the maxi-
mum value specified below. The engine could otherwise be damaged.
X Drive to the nearest qualified specialist workshop.
Avoid heavy loads on the engine, e.g. driving in mountainous terrain, and
stop-start traffic.
Under normal driving conditions and at the correct coolant level, the coolant
temperature display may rise to the letter H or to the red mark.?
N The red coolant warning lamp comes on while the engine is running. An addi-
tional warning tone sounds.
The coolant temperature has exceeded the maximum value specified below. The
airflow to the engine radiator may be blocked or the coolant level may be too
low.
G WARNING
The engine is not being cooled adequately and could become damaged.
Never drive with an overheated engine. Otherwise, fluids which may have leaked
into the engine compartment could catch fire.
In addition, steam from an overheated engine can cause serious burns, which
can occur just by opening the hood.
There is a risk of injury.
X Observe the display messages.
X Stop the vehicle immediately, paying attention to road and traffic conditions,
and switch off the engine. 234
Indicator and warning lamps in the instrument cluster
On-board computer and displays

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of
your vehicle that were available at the time of
going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions rel-
evant to safety.
Read the information on qualified specialist
workshops (Y page
32).Engine compartment
Hood
Important safety notes G
WARNING
If the hood is unlatched, it may open up
when the vehicle is in motion and block your
view. There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked. G
WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off.
There is a risk of injury. If you need to do any work inside the engine
compartment:
R switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
R remove jewelry and watches
R keep items of clothing and hair, for exam-
ple, away from moving parts G
WARNING
The ignition system operates with a high
voltage. If you touch the live components,
you could receive an electric shock. There is
an increased risk of injury.
Never touch components of the ignition sys-
tem if:
R the engine is running or being started
R the key is in radio position or drive posi-
tion in the ignition lock
The live components of the ignition system
are, for example:
R ignition coils
R spark plug connectors
R diagnostic sockets G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very
hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down
and touch only the components described in
the following.
If you have to carry out work in the engine
compartment, only touch the following compo-
nents:
R hood
R oil dipstick
R engine oil filler neck cap
R washer fluid reservoir cap
R coolant expansion tank cap250
Engine compartment
Maintenance and care

Opening the hood
G
WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very
hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down
and touch only the components described in
the following.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield wip-
ers or the hood. Observe the safety notes when you open the
hood.
X Stop your vehicle as far away from traffic as
possible on level ground.
X Switch off the engine.
X Secure the vehicle to prevent it from rolling
away
(Y page 138).
X Pull release handle : on the hood.
The hood is released. X
Reach into the gap and push lever ; on the
hood catch to the left.
X Raise the hood and hold it in that position. X
Pull support strut ? out of retainer = and
guide it up in the direction of the arrow.
X Lower the hood in such a way that support
strut ? glides into recess A and the hood
engages.
Closing the hood G
WARNING
Cloths or other flammable materials left in
the engine compartment can ignite if they
come into contact with the exhaust system
or parts of the engine that heat up. There is
a risk of fire. After carrying out maintenance
work, make sure that no extraneous flam-
mable material is left in the engine compart-
ment or on the exhaust system.
! Do not use your hands to push the hood
down. You could damage it otherwise. Engine compartment
251
Maintenance and care Z

X
Hold support strut ? and lift the hood
slightly.
X Guide support strut ? towards retainer =
and apply slight pressure to make it engage.
X Lower the hood and allow it to fall with
momentum from a height of approximately
1 ft (30 cm
).
The hood locks audibly.
X Check that the hood is correctly locked.
If the hood can be raised slightly, it is not
properly engaged. If the hood is not cor-
rectly engaged, open the hood again. Let
the hood fall with a little more momentum. Overview of the engine compart-
ment
Engine compartment (example)
:
Engine oil filler neck cap (Y page
252)
; Brake fluid reservoir cap (Y page
255)
= Coolant expansion tank cap ( Y page
253)
? Washer fluid reservoir cap (Y page
256)
Regularly check the fluid level and the assem-
bly for leaks. If you detect fluid loss, e.g. oil
stains on the vehicle parking space, consult a
qualified specialist workshop immediately. Engine oil
General notes !
Engine oil gets dirty in the course of opera-
tion and its quality and volume are gradually
diminished. Regularly check the oil level,
and top up or have it replaced as needed.
Observe the information on approved engine
oils and oil consumption under "Service prod-
ucts and capacities" ( Y page

308).You can check the oil level in the engine:
R with the oil dipstick
Checking the oil level using the oil dip-
stick G
WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very
hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down
and touch only the components described in
the following. Oil dipstick and engine oil filler neck
Only check the oil level when the engine is at
normal operating temperature. X Stop your vehicle as far away from traffic as
possible on level ground.
X Secure the vehicle to prevent it from rolling
away.
X Switch off the engine.
X Wait for five minutes.252
Engine compartment
Maintenance and care