ABS (Anti-lock Braking System)
General notes ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi-
cle when braking.
The ò warning lamp in the instrument clus-
ter lights up when the ignition is switched on.
The lamp goes out when the engine starts run-
ning.
Important safety notes Observe the important safety guidelines for
the driving safety system (
Y page
66).
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface condi-
tions. ABS works on slippery surfaces, even
when you only brake gently. G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of
skidding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, the ò warning
lamp
(Y page 230) lights up while the engine
is running and the display shows a message:
R on vehicles without steering wheel buttons
(Y page 196)
R on vehicles with steering wheel buttons
(Y page 210)
BAS, Hill Start Assist and ESP ®
and its driving
safety systems and other driving systems also
fail. Observe the notes on the ò warning
lamp and the display messages.
Braking If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions and functions as
a reminder to take extra care while driving. X
If ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
X To make a full brake application: depress
the brake pedal with full force. BAS (Brake Assist System)
General notes BAS operates in emergency braking situations.
If you depress the brake pedal quickly, BAS
automatically boosts the braking force, thus
shortening the stopping distance.
Important safety notes Observe the important safety guidelines for
the driving safety system
(Y page 66). G
WARNING
If BAS is malfunctioning, the braking dis-
tance in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
If BAS is malfunctioning, the ÷ warning
lamp lights up while the engine is running
(Y page
230) and the display shows a mes-
sage:
R on vehicles without steering wheel buttons
(Y page 200)
R on vehicles with steering wheel buttons
(Y page 214)
Braking X
Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. Driving safety systems
67
Safety Z
to stabilize the vehicle/trailer combination in
this situation.
ESP
®
trailer stabilization is activated above
speeds of about
40 mph (65 km/h).
If ESP ®
is switched off or deactivated because
of a malfunction, the trailer stabilization sys-
tem will not function.
Crosswind Assist Observe the important safety guidelines for
the driving safety system (Y page
66).
Strong crosswind gusts can impair the road-
holding of your vehicle when driving straight
ahead. The Crosswind Assist function integra-
ted in ESP ®
reduces these impairments.
Depending on the direction and intensity of
the side wind, Crosswind Assist intervenes
automatically. ESP ®
intervenes with stabilizing
braking to assist you in keeping the vehicle in
the lane. When Crosswind Assist intervenes,
the display shows the traffic sign for strong
side winds and the Crosswind Assist mes-
sage.
Crosswind Assist is activated automatically
above a vehicle speed of approx. 50 mph
(80 km/h) when the vehicle is driving straight
ahead or cornering gently.
Crosswind Assist does not react in the follow-
ing situations:
R in the event of severe jolts and vibrations,
e.g. when driving over uneven surfaces or
potholes
R when road adhesion is reduced, e.g. on
snow or ice or when hydroplaning
Crosswind Assist does not work if ESP ®
is
deactivated or disabled because of a malfunc-
tion. Theft deterrent locking system
Immobilizer
X To activate: remove the key from the igni-
tion lock.
X To deactivate: turn the key to position 2 in
the ignition lock.
The immobilizer prevents your vehicle from
being started without the correct key.
Always take the key with you and lock the
vehicle when leaving the vehicle. If you leave the key in the vehicle, anyone can start the
engine.
i The immobilizer is always deactivated
when you start the engine. ATA (Anti-Theft Alarm system)
X
To arm: lock the vehicle with the key.
Indicator lamp : in the overhead control
panel flashes.
X To disarm: unlock the vehicle with the key.
or
X Insert the key into the ignition lock.
If the alarm system is armed, a visual and
audible alarm is triggered when the following
are opened:
R a door
R the vehicle with the mechanical key
R the tailgate/rear door
R the hood
X To stop the alarm: press the % or &
button on the key.
or X Insert the key into the ignition lock.
The alarm stops.
The alarm is not switched off, even if you close
the open door that triggered it, for example. 70
Theft deterrent locking system
Safety
Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of
your vehicle that were available at the time of
going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions rel-
evant to safety.
Read the information on qualified specialist
workshops (Y page
32).Key
Important safety notes
G
WARNING
If children are left unsupervised in the vehi-
cle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
park position P.
R start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Never leave children or animals unattended
in the vehicle. Always keep the SmartKey
out of reach of children. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This
could cause the engine to be switched off.
There is a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky key rings before inserting the SmartKey into the igni-
tion lock.
! Keep the key away from strong magnetic
fields. The remote control function may oth-
erwise be damaged.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key:
R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions
:
Battery check lamp
; & To lock the vehicle centrally
= 5 To unlock the sliding doors and the
tailgate or rear-end door or to unlock and
open or close the electric sliding door
? Mechanical key
A % To unlock the vehicle centrally or
unlock the front door(s) only
The vehicle's equipment includes two keys.
There is a mechanical key in each key.
The key can be used to unlock the vehicle
from some distance. To prevent theft, only use
the key in the immediate vicinity of the vehi-
cle.
Change the batteries immediately if battery
check lamp : does not light up briefly with
every press of a button (Y page
73).
X To unlock centrally: press the % but-
ton.
The turn signals flash once. Key
71
Opening and closing Z
X
To unlock the sliding doors and the tail-
gate or rear-end door only
: press the 5
button.
The turn signals flash once.
i If you do not open the vehicle within
approximately 40 seconds of unlocking, the
vehicle will lock again. The anti-theft protec-
tion is activated again.
X To lock centrally: press the & button.
The indicator lamps flash three times if:
R the anti-theft protection is armed.
R all the doors and the liftgate or rear-end
door are closed
X Check the locking knobs on all the doors.
The locking knobs must all be in the lowered
position.
The key's factory setting enables you to cen-
trally lock and unlock the following:
R the driver's door and co-driver's door
R the sliding doors
R the tailgate or rear-end door
In an emergency, the driver's door can also be
unlocked manually using the mechanical key
(Y page
72).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
locking-verification signal can be switched on/
off:
R using the on-board computer on vehicles
with steering wheel buttons ( Y page 194)
R at a specialist qualified workshop for vehi-
cles without steering wheel buttons
After unlocking using the remote control, the
surround lighting also goes on in the dark. For
vehicles with steering wheel buttons, the sur-
round lighting can be activated and deactiva-
ted in the on-board computer ( Y page 193).Changing the settings of the locking
system
You can change the settings of the locking
system. Press the % button to unlock:
R the driver's and co-driver's door (Cargo Van)
or
R the driver's door (Passenger Van)
X To change the setting: press and hold
down the % and & buttons simultane- ously until the indicator lamp flashes twice
(Y page
71).
If the setting of the locking system is changed
within the signal range of the vehicle, press
the & or % button to:
R lock or
R unlock the vehicle
The key now functions as follows:
X To unlock the driver's door or front
doors: press the % button once.
X To unlock centrally: briefly press the %
button twice.
X To lock centrally: press the & button.
X To restore factory settings: press and
hold down the % and & buttons
simultaneously until the indicator lamp
flashes twice ( Y page
71).
The key unlocks the vehicle centrally again. Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the key, use the mechanical
key.
The anti-theft alarm system (ATA) is triggered
when you unlock and open the vehicle using
the mechanical key
(Y page 70).
The alarm can be stopped in the following two
ways:
X Press the % or & button on the key.
or X Insert the key into the ignition lock.
Removing the mechanical key 72
Key
Opening and closing
G
WARNING
If persons, particularly children are subjec-
ted to prolonged exposure to extreme heat
or cold, there is a risk of injury, possibly
even fatal. Never leave children unattended
in the vehicle.
You can open a locked door from the inside at
any time. For the sliding doors, the child-proof
locks must be deactivated. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the whole
vehicle from the inside using the central lock-
ing buttons on the driver's door. X
To unlock: press the % button.
X To lock: press the & button.
If the driver's or co-driver's door is open, the
open door is not locked.
All other doors and the tailgate/rear-end
doors are locked.
If a sliding door or the tailgate/rear-end door
is open, only the driver's and co-driver's door
are locked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the key.
If the vehicle has been locked using the lock-
ing button for the central locking and a door is
opened from the inside, only the door that has
been opened is unlocked.
If the vehicle has previously been locked with
the key, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm
(Y page 70). Automatic locking
X
To switch on: press and hold the % but-
ton until an acoustic tone sounds.
X To switch on : press and hold the & but-
ton until an acoustic tone sounds.
When the ignition is switched on, the vehicle
will lock automatically from a speed of approx-
imately
9 mph (15 km/h).
You could therefore be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a roller dyna-
mometer.
If the vehicle has been automatically locked
and a front door is opened from the interior
while the vehicle is stationary, the vehicle
unlocks centrally. Driver's door and co-driver's door
Door handle (example driver's door)
You can open the driver's or co-driver's door
from the inside at any time, even if it is locked. 76
Driver's door and co-driver's door
Opening and closing
two warning signals during the opening pro-
cedure.
The indicator lamp in the
Å or Æ slid-
ing door button in the center console
flashes for the duration of automatic opera-
tion.
The indicator lamp in the Å or Æ slid-
ing door button in the center console is lit
whenever the respective sliding door is
open. Depending on the vehicle equipment,
the display can also show the Sliding
Door Open message.
X To close: briefly press the respective Å
or Æ sliding door button in the center
console.
or
X Briefly press sliding door button A in the
door frame.
or X Briefly press rocker switch = forward.
The sliding door is released from its lock
and automatic operation is started. The slid-
ing door closes.
If you use the Å or Æ sliding door
button in the center console you will hear
two warning signals during the closing pro-
cedure.
The indicator lamp in the respective Å or
Æ sliding door button in the center con-
sole goes out whenever the sliding door is
closed.
X To interrupt automatic operation: press
the respective Å or Æ sliding door
button in the center console again.
or X Press sliding door button in the door frame
A.
or X Briefly pull back rocker switch =.
i In unfavorable operating conditions, e.g.
frost, ice or heavy soiling, you can press and
hold the relevant sliding door button. The
electric sliding door moves with increased
force. Observe that, in such circumstances,
the obstacle detection is less sensitive. To
stop the movement, release the sliding door
button. Programing the key button for the
sliding door
If the vehicle is equipped with two electric slid-
ing doors, the 5 sliding door button on the
key can only be program for one of the two
sliding doors. You can then open or close the
selected sliding door with the 5 button on
the key. :
Sliding door button for sliding door on the
left-hand side
; Sliding door button for sliding door on the
right-hand side
X Make sure that the sliding door to be pro-
grammed is open.
X Turn the key to position 2 in the ignition
lock.
X Press and hold the Å or Æ sliding
door button in the center console for the
appropriate sliding door until the sliding
door is closed and four tones have sounded.
The display shows the Left-hand Elec‐
tric Sliding Door Key Programmed/
Right-hand Electric Sliding Door
Key Programmed or L. Slide Door Pro‐
grammed/ R. Slide Door Programmed
message. Resetting the sliding door
You must reset the sliding door if there has
been a malfunction or an interruption in the
voltage supply. X If the sliding door is open: close it by hand.
X Using the Å or Æ sliding door button
on the center console, open the sliding door
at least 15.8 in
(40 cm) and then close the
sliding door completely. 80
Electric sliding door
Opening and closing
Never leave children unsupervised in the
vehicle.
The seats can be adjusted when the key is
removed and the door is open. Buttons for electric seat adjustment on the door
trim
:
Head restraint height adjustment
; Seat backrest adjustment
= Seat height adjustment
? Seat cushion angle adjustment
A Seat fore-and-aft adjustment
X Turn the key to position 2 in the ignition
lock.
or X Open the door.
X Adjust the seat using the buttons on the
door trim.
If the ignition is not switched on, you can
adjust the seat within 30 seconds of unlocking
the vehicle.
If you wish to adjust the seat electrically after
30 seconds:
X Pull the key out of the ignition lock and
press the % button.
X Adjust the seat using the buttons on the
door trim.
i You can save the settings for the seats
with the memory function (Y page
97).
Adjusting lumbar support To support the lumbar region, you can set the
backrest contour of each front seat (4-way
lumbar support) electrically. Electrically adjustable lumbar support
:
To raise the backrest contour
; To soften the backrest contour
= To lower the backrest contour
? To harden the backrest contour Rear bench seats
General notes For a variable configuration of the vehicle inte-
rior in the rear compartment, you can:
Rear bench seat
R remove the rear bench seat by releasing the
quick-locking mechanism (Y page
91)
Bench seat anchorage G
WARNING
If the rear bench seat is not fully engaged, it
may be thrown about while the vehicle is
moving. There is a risk of an accident and
injury.
Always make sure that the rear bench seat
is fully engaged as described. Seats
89
Seats, steering wheel and mirrors Z
X
To raise: pull the head restraint up to the
desired position.
X To lower: press release button : and slide
head restraint down to the desired position.
X To move the driver's or front-passenger
head restraint forward: pull the head
restraint forward until it engages in the
desired position.
X To move the driver's or front-passenger
head restraint back: press and hold down
release knob ; and slide the head restraint
back to the desired position.
X Let go of release button ;.
X Ensure that the head restraint has engaged
properly.
The head restraints can be removed and instal-
led as follows:
X To remove: pull the head restraint up to the
stop.
X Press release button : and pull out the
head restraint.
X To insert: insert the head restraint so that
the rod with the detents is on the left when
viewed in the direction of travel.
X Push the head restraint down until it
engages.
Adjusting the head restraints electri-
cally !
Do not adjust the height of the electrically
adjustable head restraint by hand. You could
otherwise damage the head restraint’s
mechanism. Control panel on the door trim
X
To adjust the height: turn the key in the
ignition lock to position 2.
or X Open the door.
X Slide switch : up or down in the direction
of the arrow.
i If the ignition is not switched on, you can
adjust the head restraint height within
30 seconds of unlocking the vehicle.
X To move forward: pull the head restraint
forward until it engages in the required posi-
tion.
X To move back: press and hold down
release knob ; and slide the head restraint
back to the desired position.
X Let go of release button ;.
X Ensure that the head restraint has engaged
properly.94
SeatsSeats, steering wheel and mirrors