2020 MERCEDES-BENZ METRIS check oil

replaced. If you use load securing aids or tie
downs which are worn out, the load may not
be sufficiently secured and could cause dam-
age to property.
In the event of an accident, have a damaged
cargo compartment floor or loading area, the
cargo tie-down rings and the tie down checked
at a specialist workshop. Otherwise, the load
may not be correctly secured the next time
anything is stowed.
Even if you follow all loading guidelines, the
load increases the risk of injury in the event of
an accident. Observe the information in the
"Securing a load"
(Y page 244) and "Load dis-
tribution" (Y page 243) sections.
You will find information about the maximum
roof load under "Cargo tie-down points and
carrier systems" (Y page 313). You will find
information about roof carriers under "Carrier
systems" (Y page 249). Before loading
! The anti-slip mats cannot be used for
securing goods and must be replaced when
they show signs of:
R Permanent deformation and crushing
R Crack formation
R Cuts
X Tire pressure: check the tire pressure and
correct if necessary
(Y page 282).
X Cargo compartment floor: clean the cargo
compartment floor.
The cargo compartment floor must be free
from oil and dust, dry and swept clean to
prevent the load from slipping.
X Place non-slip mats (anti-slip mats) on the
cargo compartment floor if necessary. During loading
X Observe the gross axle weight rating and
permissible gross vehicle weight for your
vehicle.
Take into account that your vehicle's curb
weight is increased if accessories or optional equipment are installed. The maxi-
mum payload is thus reduced.
X Observe the notes on load distribution
(Y page

243).
The overall center of gravity of the load
should always be as low as possible, cen-
tered and between the axles near the rear
axle.
X Secure the load (Y page
244).
Observe the legal requirements of the coun-
try in which you are currently driving. Checks after loading
G
DANGER
Combustion engines emit poisonous
exhaust gases, such as carbon monoxide.
Exhaust gases can enter the vehicle interior
if the tailgate/rear-end door is open when
the engine is running, especially if the vehi-
cle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate/rear-end door. Never drive the
vehicle when the tailgate/rear-end door is
open.
X Securing luggage/loads: make sure that
the luggage and/or load is secure before
every journey and at regular intervals during
a long journey, and correct it if necessary.
X Doors/tailgate: close the sliding doors and
tailgate/door.
X Tire pressure: adjust the tire pressure
according to the vehicle load
(Y page 282).
X Driving style: adapt your driving style
according to the vehicle load. Load distribution
General notes
! Excessive loads on individual points of the
cargo floor or on the load surface impair
vehicle handling characteristics and could
cause damage to the floor covering.
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle. Load distribution
243
Transporting loads Z

X
Hold support strut ? and lift the hood
slightly.
X Guide support strut ? towards retainer =
and apply slight pressure to make it engage.
X Lower the hood and allow it to fall with
momentum from a height of approximately
1 ft (30 cm
).
The hood locks audibly.
X Check that the hood is correctly locked.
If the hood can be raised slightly, it is not
properly engaged. If the hood is not cor-
rectly engaged, open the hood again. Let
the hood fall with a little more momentum. Overview of the engine compart-
ment
Engine compartment (example)
:
Engine oil filler neck cap (Y page
252)
; Brake fluid reservoir cap (Y page
255)
= Coolant expansion tank cap ( Y page
253)
? Washer fluid reservoir cap (Y page
256)
Regularly check the fluid level and the assem-
bly for leaks. If you detect fluid loss, e.g. oil
stains on the vehicle parking space, consult a
qualified specialist workshop immediately. Engine oil
General notes !
Engine oil gets dirty in the course of opera-
tion and its quality and volume are gradually
diminished. Regularly check the oil level,
and top up or have it replaced as needed.
Observe the information on approved engine
oils and oil consumption under "Service prod-
ucts and capacities" ( Y page

308).You can check the oil level in the engine:
R with the oil dipstick
Checking the oil level using the oil dip-
stick G
WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very
hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down
and touch only the components described in
the following. Oil dipstick and engine oil filler neck
Only check the oil level when the engine is at
normal operating temperature. X Stop your vehicle as far away from traffic as
possible on level ground.
X Secure the vehicle to prevent it from rolling
away.
X Switch off the engine.
X Wait for five minutes.252
Engine compartment
Maintenance and care

X
Open the hood (Y page 251).
X Pull out oil dipstick :.
X Wipe oil dipstick : using a lint-free cloth.
X Insert oil dipstick : back into the guide
tube as far as it will go and remove it again.
If the level is between MIN mark = and
MAX mark ;, the oil level is adequate.
X If the oil level has dropped to or below mini-
mum mark =, open cap ? and add engine
oil

(Y page 253).
The difference in quantity between
marks ; and = is approximately
2 US quarts (2 liters).
X Close the hood.
Adding engine oil G
WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very
hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down
and touch only the components described in
the following. G
WARNING
If engine oil comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next
to the filler neck. Let the engine cool down
and thoroughly clean the engine oil off the
components before starting the engine. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
! Do not use any additives in the engine oil.
This could damage the engine. Engine oil filler neck (example)
Observe the information regarding approved
motor oil under "Service products and capaci-
ties" (Y page

308).
i When releasing the hood, the key must be
inserted in the ignition lock and in position 0
– ignition off.
X Open the hood (Y page
251).
X Unscrew and remove cap :.
X Add engine oil.
X Replace cap : on the filler neck and
tighten.
When doing so, make sure that the cap
engages correctly.
X Check the oil level with the oil dipstick
(Y page

252).
X Close the hood. Coolant
G
WARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury. Engine compartment
253
Maintenance and care
Z

X
Turn cap : further and remove it from cool-
ant expansion tank ;.
X Check the coolant level.
If the coolant is up to marker bar =
in the
filler neck when cold, there is a sufficient
amount of coolant in coolant expansion
tank ;.
If the coolant is approximately 0.59 in
(1.5 cm) above marker bar = in the filler
neck when warm, there is a sufficient
amount of coolant in coolant expansion
tank ;.
Adding coolant X If the coolant drops under marker bar = in
the filler neck, add coolant.
Observe the information on the correct cool-
ant mixture ratio and the required water
quality under "Service products and capaci-
ties" ( Y page

310). To prevent damage to
the engine cooling system, use only
approved corrosion inhibitor/antifreeze that
complies with the Mercedes-Benz Specifica-
tions for Service Products.
X Replace cap : and tighten in a clockwise
direction.
X Start the engine.
X Set the temperature in the vehicle interior to
the maximum output on the air-conditioning
system control panel.
X After approximately five minutes, switch off
the engine again and allow it to cool down.
X Check the coolant level again and add cool-
ant if necessary.
X Close the hood. Brake fluid
G
WARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the
labels of the respective original containers.
Always store service products sealed in their
original containers. Always keep service
products out of the reach of children. G
WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very
hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down
and touch only the components described in
the following.
Brake fluid is hazardous to health. Also
observe the safety notes under "Service prod-
ucts and capacities"
(Y page 305). G
WARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the
brake fluid is too low, vapor pockets may
form in the brake system when the brakes
are applied hard. This would impair braking
efficiency. There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
! If the brake fluid level in the brake fluid
reservoir has fallen to the MIN mark or
below, check the brake system immediately
for leaks. Also check the thickness of the
brake linings. Visit a qualified specialist
workshop immediately.
Do not add brake fluid. This does not cor-
rect the malfunction.
! Brake fluid corrodes paint, plastic and rub-
ber. If paint, plastic or rubber has come into
contact with brake fluid, rinse with water
immediately. Engine compartment
255
Maintenance and care Z

The prescribed service interval is based on
normal vehicle use. Service work will need to
be performed more frequently than prescribed
if the vehicle is operated under more arduous
conditions or with higher loads. Such arduous
conditions include:
R regular city driving with frequent intermedi-
ate stops
R driving predominantly short distances
R frequent operation in mountainous terrain or
on poor road surfaces
R leaving the engine idling for long periods on
a frequent basis
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for exam-
ple, replaced more frequently. Under more
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist work-
shop, e.g. an authorized Mercedes-Benz Com-
mercial Van Center.
Hiding service messages Vehicles without steering wheel buttons
X Press the 3 button on the instrument clus-
ter.
Vehicles with steering wheel buttons
X Press the a or % button on the steer-
ing wheel.
Calling up the service due date Vehicles without steering wheel buttons
The vehicle must be stationary. Use the but-
tons in the instrument cluster.
X Turn the key to position 2 in the ignition
lock.
X Press È to select the service display.
The display shows a possible service mes-
sage.
Vehicles with steering wheel buttons
Using the steering wheel buttons
X Turn the key to position 2 in the ignition
lock.
X Press = or ; to select the Service
menu.
X Press 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The display shows the service due date. Battery
Important safety notes
Work on the battery, e.g. removing or instal-
ling, requires specialist knowledge and the use
of special tools. Therefore, always have work
on the battery carried out at a qualified spe-
cialist workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This
can lead to function restrictions applying to
safety-relevant systems, e.g. the lighting
system, the ABS (anti-lock braking system)
or the ESP ®
(Electronic Stability Program).
The operating safety of your vehicle may be
restricted.
You could lose control of the vehicle, for
example:
R when braking
R in the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar
incident, contact a qualified specialist work-
shop immediately. Do not drive any further.
You should have all work involving the bat-
tery carried out at a qualified specialist
workshop.
Further information can be found under "ABS"
(Y page
67) and under "ESP ®
" (Y page 68). G
WARNING
Electrostatic build-up can lead to the crea-
tion of sparks, which could ignite the highly
explosive gases of a battery. There is a risk
of an explosion.
Before handling the battery, touch the vehi-
cle body to remove any existing electrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is jump-
started. 258
Battery
Maintenance and care

Tire tread
The part of the tire that comes into contact
with the road.
Tire bead
The tire bead ensures that the tire sits
securely on the wheel. There are several steel
wires in the bead to prevent the tire from com-
ing loose from the wheel rim.
SidewallThe part of the tire between the tread and the
tire bead.
Weight of optional extras The combined weight of those optional extras
that weigh more than the replaced standard
parts and more than 2.3 kg
(5 lbs). These
optional extras, such as high-performance
brakes, a roof rack or a high-performance bat-
tery, are not included in the curb weight and
the weight of the accessories.
TIN (Tire Identification Number) A unique identification number which can be
used by a tire manufacturer to identify tires,
for example for a product recall, and thus iden-
tify the purchasers. The TIN is composed of
the manufacturer identification code, tire size,
tire model code and manufacturing date.
Load bearing index
The load bearing index (also load index) is a
code that contains the maximum load bearing
capacity of a tire.
Traction
Traction is the result of friction between the
tires and the road surface.
TWR (permissible trailer drawbar load)
The TWR is the maximum permissible weight
that may act on the ball coupling of the trailer
tow hitch.
Wear indicator Narrow bars (tread wear bars) that are distrib-
uted over the tire tread. If the tire tread is level
with the bars, the wear limit of á in (1.6 mm)
has been reached. Distribution of the vehicle occupants
The distribution of vehicle occupants over des-
ignated seat positions in a vehicle.
Maximum permissible payload weightNominal load and goods/luggage load plus
68 kg (150 lbs) multiplied by the number of
seats in the vehicle. Changing wheels
Rotating the wheels
! On vehicles equipped with a tire pressure
monitor, electronic components are located
in the wheel.
Tire-mounting tools should not be used near
the valve. This could damage the electronic
components.
Only have tires changed at a qualified spe-
cialist workshop.
Always observe the instructions and safety
notes under "Mounting a wheel"
(Y page

298).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires
in the center.
If your vehicle's tire configuration allows, you
can rotate the tires according to the intervals
in the tire manufacturer's warranty book in
your vehicle documents. If no warranty book is
available, the tires should be rotated every
3,000 to 6,000 miles (5,000 to 10,000 km) or
earlier if tire wear requires. Do not change the
direction of rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is rotated. Avoid oily or greasy cleaning
agents.
Check the tire pressure and reactivate the tire
pressure monitor if necessary. Direction of rotation
Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of
hydroplaning. You will only gain these benefits
if the correct direction of rotation is observed. Changing wheels
297
Wheels and tires Z

Mounting a new wheel
G
WARNING
Oiled or greased wheel bolts or damaged
wheel bolts/hub threads can cause the
wheel bolts to come loose. As a result, you
could lose a wheel while driving. There is a
risk of accident.
Never oil or grease wheel bolts. In the event
of damage to the threads, contact a quali-
fied specialist workshop immediately. Have
the damaged wheel bolts or hub threads
replaced/renewed. Do not continue driving. G
WARNING
If you tighten the wheel bolts or wheel nuts
when the vehicle is raised, the jack could tip
over. There is a risk of injury.
Only tighten the wheel bolts or wheel nuts
when the vehicle is on the ground.
Always observe the instructions and safety
notes on "Changing a wheel"
(Y page 297).
Only use wheel bolts that have been designed
for the wheel and the vehicle. For safety rea-
sons, Mercedes-Benz recommends that you
only use wheel bolts which have been
approved for Mercedes-Benz vehicles and the
respective wheel.
! On vehicles equipped with a tire pressure
monitor, electronic components are located
in the wheel.
Tire-mounting tools should not be used near
the valve. This could damage the electronic
components.
Only have tires changed at a qualified spe-
cialist workshop. X
Clean the wheel and wheel hub contact sur-
faces.
X Slide the new wheel onto the wheel hub and
push it on.
X Screw in the wheel bolts and tighten them
lightly.
Lowering the vehicle G
WARNING
The wheels could come loose if the wheel
bolts or wheel nuts are not tightened to the
prescribed tightening torque. There is a risk
of an accident.
Ensure that the wheel bolts or wheel nuts
are tightened to the prescribed tightening
torque.
If you are not sure, do not move the vehicle.
Contact a qualified specialist workshop and
have the tightening torque checked immedi-
ately. :—A
Wheel bolts
X Place the adapter and the ratchet on the
hexagon head nut of the jack such that the
lettering AB/DOWN is visible.
X Turn the ratchet in the AB/DOWN direction
until the vehicle is once again standing
firmly on the ground.
X Put the jack aside.
X Tighten the wheel bolts evenly in a cross-
wise pattern in the sequence indicated (:
to A).
Tighten the wheel bolts to the following
tightening torques:
R Steel wheel 147 lb-ft (200 Nm)
R Alloy wheel 133 lb-ft (180 Nm)300
Changing wheels
Wheels and tires

Capacities
!
Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
Oil change including oil filter Engine oil
Approx. 2 US gal
(7.75 l )Additives
!
Do not use any additives in the engine oil.
This could damage the engine.
Engine oil viscosity !
If the SAE class of the engine oil used does
not cover the outside temperature range in
which your vehicle is traveling, you must
change the engine oil in good time, in partic-
ular before the cold season commences.
Using an engine oil that does not have ade-
quate temperature characteristics can lead
to engine damage.
The temperature range information of the
SAE classification always refers to that of
fresh oil. The temperature characteristics of
the engine oil may deteriorate significantly
as a result of aging during vehicle operation,
especially at low outside temperatures.
Therefore, have the engine oil changed
before the cold season commences. Use an
approved engine oil of the specified SAE
class. Engine oil SAE classification
Viscosity indicates the flow characteristics of a
fluid. If an engine oil has a high viscosity, this
means that it is thick; a low viscosity means
that it is thin. Depending on the respective outside tempera-
tures, select an engine oil according to SAE
classification (viscosity). The viscosity class of
the engine oil can have an influence on the
fuel consumption. The table displays the SAE
classification to be used. The low temperature
characteristics of engine oils can noticeably
deteriorate during operation, e.g. from aging,
soot and fuel accretion. For this reason, regu-
lar oil changes using an approved engine oil
from the suitable SAE classification are
urgently recommended.
Oil change Oil change intervals depend on the vehicle's
operating conditions and the quality of the
engine oil used. The on-board computer auto-
matically shows the date for the next oil
change as an event message in the display.
Mercedes-Benz recommends having the oil
changed at a qualified specialist workshop.
Information about oil consumption Depending on the driving style, the vehicle
consumes a maximum of 1.0 US qt

(1.0 l) of
engine oil over a distance of 620 miles
(1,000 km).
Oil consumption may be higher if:
R The vehicle is new.
R You mainly operate the vehicle under ardu-
ous operating conditions.
R You frequently drive at high engine speeds.
Regular maintenance is one of the precondi-
tions for moderate rates of consumption.
You can only estimate the oil consumption
after you have driven a considerable distance.
Check the engine oil level on a regular basis,
e.g. weekly or each time you refuel
( Y page 252). Service products and capacities
309
Technical data Z