2020 MERCEDES-BENZ METRIS display

Vehicle
Warning/
indicator
lamp
N Signal type
Possible causes/consequences and
M SolutionsÐ
N The red power steering warning lamp is lit while the engine is running. An
additional warning tone sounds.
The steering power assistance could be malfunctioning. You may need to steer
more forcefully.
X Carefully continue to a qualified specialist workshop and have the steering
checked immediately. 1
N The yellow "door open" indicator lamp is lit.
A door is not fully closed.
X Close the doors. Indicator and warning lamps in the instrument cluster
237On-board computer and displays Z

Comply with instructions on the use, storage
and disposal of service products on the
labels of the respective original containers.
Always store service products sealed in their
original containers. Always keep service
products out of the reach of children. G
WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very
hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down
and touch only the components described in
the following.
Coolant contains glycol and is therefore poi-
sonous. Also observe the safety notes under
"Service products and capacities"
(Y page
305). G
WARNING
The cooling system is pressurized, particu-
larly when the motor is warm. If you open
the cap, you could be scalded if hot coolant
sprays out. There is a risk of injury.
Let the engine cool down before you open
the cap. Wear protective gloves and protec-
tive eyewear when opening. Open the cap
slowly to release pressure.
Only check the coolant level and/or fill the
coolant if the vehicle is on a level surface and
the engine has cooled down. The coolant tem-
perature must be below

122 ‡ (50 †). The
coolant temperature gauge must no longer reach the first line after the letter
C on the
scale and/or the bar display.
! Check the engine cooling and heating sys-
tem regularly for leaks.
If a large quantity of coolant is lost, have the
cause traced and rectified at a qualified spe-
cialist workshop. G
WARNING
If antifreeze comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Let the engine cool down before you add
antifreeze. Make sure that antifreeze is not
spilled next to the filler neck. Thoroughly
clean the antifreeze from components
before starting the engine.
! Take care not to spill any coolant on pain-
ted surfaces. You could otherwise damage
the paintwork. Example: cap and coolant expansion tank
Checking the coolant level
X Stop your vehicle as far away from traffic as
possible on level ground.
X Switch off the engine.
X Secure the vehicle to prevent it from rolling
away.
X Open the hood (Y page
251).
X Allow the engine to cool down.
X Unscrew cap : slowly about half a turn
counter-clockwise and allow excess pres-
sure to escape. 254
Engine compartment
Maintenance and care

Maintenance
General notes
H
Environmental note
Observe measures to protect the environ-
ment when working on the vehicle. You
must observe the legal requirements when
disposing of service products, e.g. engine
oil. This also includes all components, e.g.
filters, which have come into contact with
service products. Any qualified specialist
workshop can provide information about
this.
Dispose of empty containers, cleaning
cloths and care products in an environmen-
tally responsible manner. Comply with the
instructions for use of the care products.
Do not run the engine for longer than neces-
sary when the vehicle is stationary.
Before carrying out maintenance measures
and repairs, you must read the following docu-
ments relating to maintenance measures and
repairs:
R relevant sections of the technical documen-
tation such as the Operator's Manual and
workshop information
R legal stipulations such as work safety regu-
lations and accident prevention regulations
While working under the vehicle, you must
secure the vehicle on jack stands with suffi-
cient load capacity.
Never use a vehicle jack instead of stands. The
jack is designed only to raise the vehicle for a
short time when changing a wheel. It is not
suited for performing maintenance work under
the vehicle.
Please also refer to the notes about qualified
specialist workshops
(Y page 32).
The scope and regularity of the inspection and
maintenance work primarily depend on the
often diverse operating conditions. Specialist
knowledge beyond the scope of this Opera-
tor's Manual is required when carrying out
testing and maintenance work. This work
should only be carried out by trained staff.
The vehicle Maintenance Booklet describes
the scope and frequency of maintenance work
and contains additional notes on the Limited
Warranty. You will find information about ser- vice products approved by Mercedes-Benz and
capacities under "Service products and capaci-
ties"

(Y page 305)
Maintenance services must be carried out in
accordance with the provisions and recom-
mendations in the Maintenance Booklet. Not
doing so could void the warranty claim and
lead to refusal of goodwill gestures after the
manufacturer has submitted a damage report.
Observe the information under "Mercedes-
Benz genuine parts" (Y page 34). Service interval display
General notes The service interval display informs you of the
next service due date. Information on the type
of service and service intervals can be found in
the Maintenance Booklet.
i The service interval display does not pro-
vide information about the engine oil level.
The service interval display should therefore
not be confused with the engine oil level dis-
play.
For example, the display shows one of the fol-
lowing service messages for a few seconds: R Service A in .. days
R Service A Due or Service A Due
R Serv. A Exceed. by .. Days
Then either the remaining time or distance
until the next service due date is displayed. If
the service due date has been exceeded, the
elapsed time or distance traveled after the
overdue service date is shown. The letter in
the display message indicates which service is
due. A stands for a minor service and B for a
major service.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Commercial Van Center,
will reset the service interval display after the
service work has been carried out. You can
also obtain further information on mainte-
nance work, for example. Maintenance
257
Maintenance and care Z

The prescribed service interval is based on
normal vehicle use. Service work will need to
be performed more frequently than prescribed
if the vehicle is operated under more arduous
conditions or with higher loads. Such arduous
conditions include:
R regular city driving with frequent intermedi-
ate stops
R driving predominantly short distances
R frequent operation in mountainous terrain or
on poor road surfaces
R leaving the engine idling for long periods on
a frequent basis
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for exam-
ple, replaced more frequently. Under more
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist work-
shop, e.g. an authorized Mercedes-Benz Com-
mercial Van Center.
Hiding service messages Vehicles without steering wheel buttons
X Press the 3 button on the instrument clus-
ter.
Vehicles with steering wheel buttons
X Press the a or % button on the steer-
ing wheel.
Calling up the service due date Vehicles without steering wheel buttons
The vehicle must be stationary. Use the but-
tons in the instrument cluster.
X Turn the key to position 2 in the ignition
lock.
X Press È to select the service display.
The display shows a possible service mes-
sage.
Vehicles with steering wheel buttons
Using the steering wheel buttons
X Turn the key to position 2 in the ignition
lock.
X Press = or ; to select the Service
menu.
X Press 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The display shows the service due date. Battery
Important safety notes
Work on the battery, e.g. removing or instal-
ling, requires specialist knowledge and the use
of special tools. Therefore, always have work
on the battery carried out at a qualified spe-
cialist workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This
can lead to function restrictions applying to
safety-relevant systems, e.g. the lighting
system, the ABS (anti-lock braking system)
or the ESP ®
(Electronic Stability Program).
The operating safety of your vehicle may be
restricted.
You could lose control of the vehicle, for
example:
R when braking
R in the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar
incident, contact a qualified specialist work-
shop immediately. Do not drive any further.
You should have all work involving the bat-
tery carried out at a qualified specialist
workshop.
Further information can be found under "ABS"
(Y page
67) and under "ESP ®
" (Y page 68). G
WARNING
Electrostatic build-up can lead to the crea-
tion of sparks, which could ignite the highly
explosive gases of a battery. There is a risk
of an explosion.
Before handling the battery, touch the vehi-
cle body to remove any existing electrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is jump-
started. 258
Battery
Maintenance and care

X
Remove foreign objects from the vicinity of
contact surfaces ; and contact pins : of
the sliding door.
X Clean contact surfaces ; and contact
pins : with a mild cleaning agent and a
soft cloth.
Do not oil or grease contact plates ; or
contact pins :.
Cleaning the trailer tow hitch H
Environmental note
Dispose of rags soaked in oil and grease in
an environmentally responsible manner.
! Do not clean the ball coupling with a
power washer. Do not use solvents.
! Observe the notes on additional care for
the trailer tow hitch (see the manufacturer's
operating instructions).
You can also have the maintenance work on
the ball coupling and the trailer tow hitch car-
ried out by a qualified specialist workshop. Interior
Cleaning the interior !
When using liquids to clean the vehicle
interior, observe the following points:
R Under no circumstances use power wash-
ers.
R Make sure that no fluids enter or remain
in gaps and cavities.
R Ensure sufficient ventilation when clean-
ing.
R Make sure that the vehicle interior is com-
pletely dry after cleaning. Cleaning the display !
For cleaning, do not use any of the follow-
ing:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irreparable
damage to the display.
X Switch off the display and let it cool down.
X Clean the display surface with a commer-
cially available microfiber cloth and cleaner
for TFT/LCD displays.
X Dry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents contain-
ing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts
may come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Never attach the following to plastic surfa-
ces:
R stickers
R films
R perfume oil container or similar
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim and the cockpit with a
damp, lint-free cloth, e.g. a microfiber cloth.
X Heavy soiling: use mild soapy water or care
products and cleaning agents recommended
and approved by Mercedes-Benz. 268
CareMaintenance and care

Maximum tire pressures
:
Maximum permitted tire pressure (exam-
ple)
Never exceed the maximum permissible tire
inflation pressure. When adjusting the tire
pressures always observe the recommended
tire pressure for your vehicle
(Y page 282).
i The actual values for tires are specific to
each vehicle and may deviate from the val-
ues in the illustration. Tire valve (snap-in valve)
Important safety notes G
WARNING
Tire valve that are not approved for your
vehicle by the distributor named on the
inside cover page may result in a loss of tire
pressure. This may affect road safety. There
is a risk of an accident.
Only use tire valve that are approved for
your vehicle by the distributor named on the
inside cover page. Always make sure you
have the correct tire valve type for the tires
on your vehicle.
! Do not screw additional weights (check
valves, etc.) onto the tire valves. The elec-
tronic components could thus be damaged.
i For safety reasons, Mercedes-Benz recom-
mends that you only use tire valves that
have been tested for use on your vehicle. Checking the tire pressure manually
In order to determine and adjust the tire pres-
sures, proceed as follows: X Remove the valve cap of the tire you wish to
check.
X Press the tire pressure gauge securely onto
the valve.
X Read the tire pressure and compare it with
the recommended value on the loading
information table or the tire pressure table
( Y page

282).
X If the tire pressure is too low, increase it to
the recommended value.
X If the tire pressure is too high, release air by
pressing down the metal pin in the valve.
Use the tip of a pen, for example. Then,
check the tire pressure again using the tire
pressure gauge.
X Screw the valve cap onto the valve.
X Repeat the steps for the other tires. Tire pressure monitor
General notes In vehicles with a tire pressure monitor sys-
tem, the vehicle's wheels have sensors instal-
led which monitor the tire pressure in all four
tires. The tire pressure monitor warns you if
the pressure drops in one or more of the tires.
The tire pressure monitor only functions if the
corresponding sensors are installed on all
wheels.
Tire pressure display (only on vehicles with steer-
ing wheel buttons)
On vehicles with steering-wheel buttons, the
current pressure of the individual wheels in the
display can be shown via the Service menu. Tire pressure
285
Wheels and tires Z

For further information on displaying the cur-
rent tire pressures, refer to "Checking the tire
pressure electronically"
(Y page 287).
Important safety notes G
WARNING
Risk of accident due to incorrect tire
pressure
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recommen-
ded by the vehicle manufacturer on the vehi-
cle placard or tire inflation pressure label. (If
your vehicle has tires of a different size than
the size indicated on the vehicle placard or
the tire inflation pressure label, you should
determine the proper tire inflation pressure
for those tires.)
As an added safety feature, your vehicle has
been equipped with a tire pressure monitor-
ing system (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires is significantly under-inflated. Accord-
ingly, when the low tire pressure telltale illu-
minates, you should stop and check your
tires as soon as possible, and inflate them to
the proper pressure. Driving on a signifi-
cantly under-inflated tire causes the tire to
overheat and can lead to tire failure. Under-
inflation also reduces fuel efficiency and tire
tread life, and may affect the vehicle's han-
dling and stopping ability.
Please note that the TPMS is not a substi-
tute for proper tire maintenance, and it is
the driver's responsibility to maintain cor-
rect tire pressure, even if under-inflation has
not reached the level to trigger illumination
of the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is combined
with the low tire pressure telltale. When the
system detects a malfunction, the telltale
will flash for approximately one minute and
then remain continuously illuminated. This sequence will continue upon subsequent
vehicle start-ups as long as the malfunction
exists.
When the malfunction indicator is illumina-
ted, the system may not be able to detect or
signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of rea-
sons, including the installation of replace-
ment or alternate tires or wheels on the
vehicle that prevent the TPMS from func-
tioning properly.
Always check the TPMS malfunction telltale
after replacing one or more tires or wheels
on your vehicle to ensure that the replace-
ment or alternate tires and wheels allow the
TPMS to continue to function properly.
It is the driver's responsibility to set the tire
pressure to the recommended cold tire pres-
sure suitable for the operating conditions
(Y page
282).
Note that the correct tire pressure for the cur-
rent operating conditions must first be pro-
gramed into the tire pressure monitor. If a sub-
stantial pressure loss occurs, the warning
threshold for the warning message is aligned
to the taught-in reference values. Restart the
tire pressure monitor after adjusting the cold
tire pressure ( Y page 288). The current pres-
sures are saved as new reference values. This
will ensure that a warning message will only
appear if the tire pressure drops significantly.
The tire pressure monitor does not warn you if
a tire pressure is incorrect. Observe the notes
on the recommended tire pressure
(Y page 282).
The tire pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. following
penetration by a foreign object. In this event,
brake the vehicle until it comes to a standstill.
Avoid sudden steering movements.
The tire pressure monitor has a yellow h
warning lamp in the instrument cluster for indi-
cating pressure loss/malfunctions (USA) or
pressure loss (Canada). Depending on how the
warning lamp flashes or lights up, an underin-
flated tire or a malfunction in the tire pressure
monitor is displayed:
R if the h warning lamp is lit continuously,
the tire pressure on one or more tires is sig- 286
Tire pressure
Wheels and tires

nificantly too low. The tire pressure monitor
is not malfunctioning.
R USA only: if the h warning lamp flashes
for
60 seconds and then remains lit con-
stantly, the tire pressure monitor is malfunc-
tioning.
The display also shows a message:
R on vehicles without steering wheel buttons
(Y page 207)
R on vehicles with steering wheel buttons
(Y page 224)
USA only: if the tire pressure monitor is mal-
functioning, it may be more than ten minutes
before the malfunction is shown. The h tire
pressure warning lamp flashes for 60 seconds
and then remains lit. When the malfunction
has been rectified, the h tire pressure
warning lamp goes out after a few minutes of
driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gauge.
The tire pressures shown by the on-board
computer refer to those measured at sea level.
At high altitudes, the tire pressure values indi-
cated by a pressure gauge are higher than
those shown by the on-board computer. In this
case, do not reduce the tire pressures.
If radio transmitting equipment (e.g. wireless
headphones, two-way radios) is operated
inside the vehicle or in the vicinity of the vehi-
cle, this can interfere with the operation of the
tire pressure monitor.
Checking the tire pressure electroni-
cally on vehicles with steering wheel
buttons You can only check the tire pressure electroni-
cally on vehicles with steering wheel buttons.
Using the steering wheel buttons
X Turn the key to position 2 in the ignition
lock.
X Press the = or ; button to select the
Service menu.
X Use the 9 or : button to select
Tire Pressure.
X Press a to confirm.
The current tire pressure of each wheel is
shown in the display. If the vehicle has been parked for over
20 minutes
, the Tire pressure will be
displayed after driving a few minutes
message appears.
After a teach-in period, the tire pressure moni-
tor automatically detects new wheels or new
sensors. As long as a clear allocation of the
tire pressure value to the individual wheels is
not possible, the Tire Pressure Monitor
Active message is shown instead of the tire
pressure display. The tire pressures are
already being monitored.
Tire pressure monitor warning mes-
sages If the tire pressure monitor detects a loss in
pressure in one or more tires, a warning mes-
sage is shown in the display. The h warn-
ing lamp lights up.
Vehicles without steering wheel buttons
R If the Correct Tire Pressure message is
shown in the display, the tire pressure in at
least one tire is too low. The tire pressure
must be corrected at the next opportunity.
R If the Check Tire Pressure Soon mes-
sage is shown in the display, the tire pres-
sure in one or more tires has dropped signif-
icantly. The tires must be checked.
R If the Warning Tire Malfunc. message is
shown in the display, the tire pressure in
one or more tires has dropped suddenly.
The tires must be checked.
Vehicles with steering wheel buttons
R If the Adjust Tire Pressure message is
shown in the display, the tire pressure in at
least one tire is too low. The tire pressure
must be corrected at the next opportunity.
R If the Check Tires message is shown in the
display, the tire pressure in one or more
tires has dropped significantly. The tires
must be checked.
R If the Warning Tire Malfunction mes-
sage is shown in the display, the tire pres-
sure in one or more tires has dropped sud-
denly. The tires must be checked. Tire pressure
287
Wheels and tires Z