2020 MERCEDES-BENZ GLC COUPE airbag

Yo
ucan find mor einf orma tionon there gional
av ailabilit yof eCall at:ht tp :/ /www .merced es-
ben z.com /connec t_ecal l
% Ifth er eis amalfunct ionintheMer cedes-
Benz emergency callsy stem (e.g. amalfunc‐
tion withth espeak er,micr ophone, airbag,
SOS button), acor responding message
appea rsinthemultifunc tiondispla yof the
ins trumen tclus ter.
Tr igg ering anaut omat icMer cedes-B enz
emer gency call
Re quirement s
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntlych arge d.
The Mercedes- Benzemer gency callsy stem trig‐
ge rs an emer gency callau tomatical lyin thefo l‐
lo wing cases :
R Afteractiv ation ofthere stra int systems such
as airbags orEmer gency Tensi oni ng Device s
af te ran accide nt.
R Afteran automatical lyinitia tedemer gency
st op byActiveEmerg encyStop Assis t. The
emer gency callha sbe en ma de:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transmit ted
to theMer cedes- Benzemergency callcent er.
The Mercede s-Benzeme rgency callcent er
can transmit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheov erhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call.
If no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e.
If an eme rgency callhas been initiat ed:
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator. R
Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
R Ifno vehicle occupant answers, an ambu‐
lance issent totheve hicle immediat ely.
Tr igg ering ama nual Mercedes-B enzemer ‐
ge ncy call #
Touse theSOS buttonin theov erhead
contr olpa nel: press theSOS buttonatleas t
one secon dlong . #
Touse voice contr ol:use theVo ice Cont rol
Sy stem voice com mand s(/ page26 4).
The emer gency callha sbe en ma de:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-B enzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent er.
R Remain intheve hicle ifth ero ad and traf fic
condi tions permit youto do sountil avo ice 392
MBUXmultim ediasystem

No
teson car eof theint erior &
WARNIN GRisk ofinju ryfrom plastic
par tsbreakin gof faf te rth euse ofsol‐
ve nt-ba sedcarepr od ucts
Ca reand cleanin gpr oduc tscon tainin gsol‐
ve nts can causesurfaces inthecoc kpit to
become porous. When
theairbags aredeplo yed, plas ticpar ts
ma ybr eak away. #
Donotus ean ycar eor cle ani ng prod ‐
ucts containing solvents tocle an the
coc kpit. &
WARNIN GRisk ofinju ryor deat hfrom
bleac hedseat belts
Bleac hingordyeing seat belts canseverely
we aken them.
This can, forex am ple, caus eseat beltsto
te ar or failin an acc ident . #
Neverblea chordyeseat belts. Obser
vethefo llo wing informa tion: Cleaning
andcareA voiding vehicl edamag e
Seat belts
Cleanwithluk ewa rmand soap ywa ter. R
Donotus ech emical cleaningag ent s.
R Donotdr yseat belts byheating them toove r17 6°F
(80 °C) orexposing them todirect sunlight .
Displa y
Cleanthesur face car efu llywith amic rofiber clothand asuit ‐
able displa ycar epr oduc t(TF T/L CD). R
Swit choffth edispla yand letit cool down.
R Donotuse anyot her cleaning products.
Plas tictrim R
Clea nwit hadam pmicr ofiber cloth.
R Forhea vysoil ing: usecarepr odu ctrecomme ndedfor
Mer cedes-Ben z. R
Donotatt achsticke rs,fi lms orsimilar materials.
R Donotallo wcos metics,inse ctrepellent orsun cream to
come incont actwith theplas tictrim. Maint
enanc eand care435

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Re cogni tionofare stra int system malfunct ion:
R The 0075 restra int system warning lam pdoes notlight upwhen theignition isswitc hedon.
R The 0075 restra int system warning lam plight sup con tinuousl yor repeat edlydur ing ajour ney. #
Con sult aqu alif ied spec ialistwo rkshop immediat ely.
0075
Left Side Curta inAirbag
Malfu nction Service
Req uired(Ex am ple) *T
hecor responding windowcur tain airbag ismalfun ctionin g(/ page33). &
WARNIN GRisk ofinju ryor fata linj urydue tomalfu nctions inthewindo wairbag
If th ewindo wairbag ismalfunct ioning,itmight betrigg ered unint entionall yor might notbe trigg ered atall in
th eeve ntofan acci dent with high deceler ation. #
Have thewindo wairbag checkedand repair edimmediat elyataqu alif ied spec ialistwo rkshop. #
Consult aqu alif ied spec ialistwo rkshop immediat ely.
Front Passeng erAirb agDis-
ab led See Operator 'sMan-
ua l *T
hefront passeng erairbag andthekn ee airbag hasbeen disabled, although anadult oraper son withan adult
st atur eis on thefront passeng erseat. Ifadditional forc es areapplied totheseat, thewe ight thesy stem detects
ma ybe toolow. &
WARNIN GRisk ofinju ryor fata linj urydue toadisable dfron tpasse nger airbag
If th efront passeng erairbag isdisabled, thefront passeng erairbag willnotbe deplo yedin theev ent ofan acci‐
dent andcann otper form itsintended protect ive func tion. Displa
ymessag esand warning/ indic ator lam ps 51
5

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
A per son inthefront passeng erseat could then, forex am ple, com eint ocon tact with theve hicle's interior ,
especially ifth eper son issitt ing tooclose tothecoc kpit. #
Mak esur e,bo th bef oreand during thejour ney,that thest atus ofthefront passeng erairbag iscor rect. #
Pullove rand stop theve hicle safely assoon aspossible inaccor dance withth etra ffic con dition s. #
Chec kth est atus oftheaut omatic front passeng erairbag deactiv ationsystem (/ page44 ). #
Ifnec essar y,consu ltaqu alif ied spec ialistwo rkshop immediat ely.
Front Passeng erAirb ag
Enabl edSee Operator 's
Manu al *T
hefront passeng erairbag andknee airbags areenabled during thejour ney:
R evenwh en ach ild, asmall adultoran obje ctwe ighin gless than thesy stem weight thre shold islocat edon the
fr ont passeng ersea t
R evenwh en thefront passeng erseat isno toccupied
The system mayde tect obje ctsorforc es that areaddin gto thewe ight applied totheseat. &
WARNIN GRisk ofinju ryor fata linj urywhen usingach ild restra int system while thefront passeng erair bag
is enabled
If yo usec ureach ild inach ild restra int system onthefront passeng erseat andthefront passeng erair bag is
enabled, thefront passeng erair bag candeplo yin theev ent ofan acciden t.
The child could bestru ck bytheair bag. #
Ensur e,bo th bef oreand during thejour ney,that thest atus ofthefront passeng erair bag iscor rect. 51
6
Display messa gesand warning/ indic ator lam ps

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
NEVE Ruse are ar wa rdfacing child restra int onaseat protect edbyan ACTIVE FRONT AIRBAG; DE ATHor SERI‐
OUS INJURYtotheCH ILD can occur . #
Pullove rand stop theve hicle safely assoon aspossible inaccor dance withth etra ffic con dition s. #
Chec kth est atus oftheaut omatic front passeng erairbag deactiv ationsystem (/ page44 ). #
Ifnec essar y,consu ltaqu alif ied spec ialistwo rkshop immediat ely.
Active BrakeAssi stFunc-
tio ns Curre ntly LimitedSee
Ope rator' sMa nua l *
Ve hicl eswith theDr iving Assistance Packag e:Ac tiveBr ak eAssi stwit hcr oss- traf fic functi on,Evasi ve Steer ing
Assis tor PRE‑S AFE®
PL US arete mp orarily una vailable oronl ypar tiall yav ailable.
Ve hicl eswithout theDr iving Assistance Packag e:Ac tiveBr ak eAssi stistemp orarily una vailable oronl ypar tiall y
av ailable.
The ambie ntcon dition sar eout side thesy stem limits (/page18 4). #
Drive on.
As soo nas theambient conditions arewit hin thesy stem limits, thesy stem will become available again. #
Ifth edispla ymessag edoes notdisappear ,st op theve hicle inaccor dance withth etra ffic con dition sand restar t
th eengine.
Act ive Brak eAssist Func-
tion sLimited SeeOpera-
tor' sManual *
Ve hicl eswith Drivin gAss istanc ePa ckag e:Ac tiveBr ak eAssi stwit hcr oss- traf fic functi on,Evasi ve Steer ing
Assis tor PRE‑S AFE®
PL US ismalfunct ioning.
Ve hicl eswithout Drivin gAss istanc ePa ckag e:Ac tiveBr ak eAssi stismalfun ctionin g. #
Consult aqu alif ied spec ialistwo rkshop. Displa
ymessag esand warning/ indic ator lam ps 51
7

Air
freshen ersystem
see Perfume atomiz er
Air inle t
see Air-water duct
Air pressu re
see Tire pressur e
Air suspension
see AIRBODY CONTR OL
Air vents ................................................... 146
Ad jus ting (front) ............ ...................... 146
Ad jus ting (rea r) ............ ........................ 147
Air vents
see Airvents
Ai r-re cir cula tion mode............................ 144
Air -water duct .......................................... 427
Ke eping free ........................................4 27
Airb ag.........................................................3 9
Ac tivati on ........... ...................................33
Fr ont airbag (driver ,fr ont passeng er)....3 9
Ins tallation locations .............................3 9
Knee airbag........................................... 39
Ov ervie w ..... .......... ......................... ....... 39
PA SSENGER AIRBAGind icat orlam p.....4 4 Pr
otect ion ....................................... .......4 0
Sid eairba g<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 39
Wi ndo wcur tain airbag ...........................3 9
Air flow
Se tting ............................................ .....1 41
Alar m
see Panic alar m
Al ar m system
see ATA(anti-t heftal ar m system)
All-wheel drive
see 4MA TIC
Alt ernativ ero ute
see Route
Amb ianceligh t
Se tting (mult imediasystem) ................1 33
Andr oidAuto <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 384
Co nnecting amob ile pho ne<0011001100110011001100110011001100110011001100110011001100110011
0011> 385
Co ntr olusing theapplication buttons
... ... ................................................... ....3 86
Ending ................................................. 386
Inf ormatio n....... ................................... 385
Ov ervie w ....... ................................... ...384
Sound settings ....................................385 Tr
ans ferred vehicle data......................3 86
Ani mals
Pe ts intheve hicle ................................. 63
Anti-loc kbr aking system
see ABS(An ti-loc kBr akin gSy stem)
Anti-skid chains
see Snowch ains
Anti -thef tala rm system
see ATA(anti-t heftal ar m system)
Anti-t heftpr otection
Imm obiliz er............................................ 85
Anticip ator yoccupa ntprotection
see PRE- SAFE®
(anticip ator yoccu‐
pa nt protect ion)
see PRE-S AFE®
PL US (antic ipatory
occupant protect ion plus)
Apple CarPla y®
........................................3 82
Connecting aniPho ne®
....... ................383
Contr olusi ng theapplication buttons
... ..........................................................3 84
Endi ng............. .................................... 384
No tes .................................................. 383
Ov ervie w ............................................. 382 57
0
Inde x

Sou
ndsettings <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 384
Tr ans ferred vehicle data......................3 86
Ashtr ay
Fr ont cent erconsole ........................... 120
Using ............... .................................... 121
Assis tance
Men u(on -boardco mp uter) .................. 247
Assis tance systems
see Drivin gsaf etysy stem
ASS YSTPL US <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011>419
Batt erydi sconnecti onper iods............. 420
Disp laying theser vice duedate........... 419
Fu nctio n/no tes .................................... 419
Re gular maint enance work <0011001100110011001100110011001100110011001100110011001100110011
00110011> 419
Speci alser vice requ iremen ts...............4 19
ATA (anti-thef tala rm system) .................. 85
Ac tivati ng/d eactiv ating theint erior
mo tion sensor ....................................... 88
Ar ming/ disarming theto w- aw ay
alar m.....................................................8 7
Dea ctivating thealar m.......................... 86
Fu nctio n<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 85
Fu nctio nof theint erior motion sensor ..87
The tow- aw ay alar mfun ction .......... .......8 6 AT
TENTI ONASSIST <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 227,22 9
Fu nctio n<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011>227
Se tting <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011>229
Sy stem limit ations ........................... ....2 27
At tention assistant
see ATTENTION ASSIST
Au gment edreality
see Routeguidan cewithaugme nted realit y
Au thorized Mercedes- BenzCenter
see Qualif iedspec ialistwo rkshop
Au thorized workshop
see Qualif iedspecialis two rkshop
Au tomatic distanc eco ntr ol
se eAc tiveDis tance AssistDIS TRONI C
Au tomatic drivin glights ........... ............ ..129
Au tomatic engine star t(E CO star t/
sto pfunc tion) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> .......154
Au tomatic engine sto p(E CO star t/
sto pfunc tion) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> .......154
Au tomatic fron tpass engerfr on tair‐
bag shutoff <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 42,44
Fu nctio nof theaut omatic front
passeng erfront airbag shutoff......... ..... 42 PA
SSENGER AIRBAGind icat orlam p.....4 4
Au tomatic fron tpass engerfr on tair‐
bag shutoff
see Automatic front pass engerfront
airb agshut off
Au tomatic mirrorfo lding function
Ac tivati ng/d eactiv ating ........... ............139
Au tomatic seat adjus tment
Se tting ............ .......................................95
Au tomatic trans mis sion
DIR ECT SELEC Tleve r..... ...................... 161
Dr ive pr ogr am disp lay ............ ..............160
Dr ive pr ogr ams............ ........................ 159
DY NA MIC SELE CTswitc h.................... 159
Eng aging drive po sitio n............ ........... 163
Eng aging neu tral ............ ...................... 162
Eng aging park position ........................ 163
Eng aging reve rsege ar .........................1 62
Kic kdo wn ....... ......................................165
Manual gearshif ting.............................1 63
St eer ing wheel paddle shifters ............ 163
Tr ans miss ionposit iondispla y.............. 161
Tr ans miss ionposit ions.........................1 61 Inde
x57
1

00B3
EngineOilPr ess ureSt op Switc h
Of fEngin e...........................................5 36
00B3Engine OilReduce OilLevel.........5 35
0075Fr ontLeftMalfunction Service
Re quired (exa mp le) .............................. 514
Fr ont Passeng erAirbag Disabled See
Oper ator's Manual ...............................5 15
Fr ont Passeng erAirbag Enabled See
Oper ator's Manual ...............................5 16
00B6 FuelLevelLo w ............................ 533
00B6Gas CapLoose ............................ 533
Haz ardWa rning Flashe rsMalfunc‐
tioning .................................................5 52
0025Inope rativ eSee Operator' s
Ma nua l........... .....................................505
00E5Ino perativ eSee Operator' s
Ma nua l........... .....................................506
007AIno perativ eSee Operator' s
Ma nua l........... .....................................507
0053Ino perativ e ........... ........................518 0049
Intell. Light System Inoperativ e... 551
ÁKe yNo tDe tected (red displ ay
messa ge).............................................5 45
ÁKe yNo tDe tected (whit edis‐
pl ay messa ge).....................................5 45
0075Lef tSide Curtain Airbag Mal‐
fun ction ServiceRe quired (Exam ple) ...5 15
00C5 Lowe ring <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> ............520
äMa lfunctio nDr ive at Ma x.50
mp h..................................................... 521
0049Malfunction SeeOper ator ’s
Manual ................................................ 550
Mer cedes meconn ectServices Limi‐
te dSee Oper ator's Manual .................. 518
N Pe rm anen tly Ac tiveRi sk ofRo lling
Aw ay <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> 538
ÁOb tain aNe wKe y........................ 544
ç Off............................................... 527
00D9Of f............................................... 526 Onl
yShif tto 'P' when Vehicle isSta‐
tio nar y.................................................5 37
0049 Parking Brak eSee Opera tor's
Manua l...... ...........................................510
Place theKe yin theMar kedSpace
See Oper ator's Manual ........................ 545
0077 Please Correct Tire Pressur e.......5 42
0049Ple aseRelease Parking Brak e.....5 09
00D9Ple aseWaitChar ging 48VBat ‐
te ry … <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> 532
PR E-S AFE Inoperati ve See Opera‐
to r's Manua l..... ....................................5 18
Ra dar SensorsDir tySee Oper ator's
Manual .................................................5 18
006F Rear Lef tBac kres tNo t
La tched (Exam ple) ...............................5 49
ÁRe placeKeyBat tery <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 544
Re versing NotPo ssible Service
Re quired .............................................. 538
Ru nFla tIndi catorInop erati ve ............. 540 Inde
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