2020 MERCEDES-BENZ GLA SUV steering

G
WARNING
If the drive r'sseat isnot engag ed,itcoul d
move forwardsasfar asthe next catch dur-
ing movement suchasbraki ngorabru pt
changes ofdire ction. Asaresu lt,you would
be pus hed against yourseat beltby the
unsecu reddrive r'sseat.
This couldcaus eyou tolose control ofthe
vehicl e.The seat beltcannot protect as
intended andcouldresu ltin add itiona l
injury .
There isarisk ofan accide ntand injury .
Before everyjourney ,make surethatthe
drive r'sseat isfull yengag ed.
Observe thesafety noteson"Air bags"
(Y pag e44) and "Children inthe vehicl e"
(Y pag e53). G
WARNING
If the drive r'sseat isnot engag ed,itcoul d
move unexpe ctedlywhilethe vehicl eis in
motion. Thiscouldcaus eyou tolose control
of the vehicl e.There isarisk ofan accide nt.
Alwa ysmake surethatthedrive r'sseat is
engag edbefore starting thevehicl e. G
WARNING
You couldlose control ofyou rvehicl eif you
do the followi ngwhi ledrivi ng:
R adju stthe drive r'sseat, headrestrai nt,
steering wheelor mirrors
R fasten theseat belt
There isarisk ofan accide nt.
Adjust thedrive r'sseat, headrestrai nt,
steering wheeland mirror andfasten your
seat beltbefore starting theengine. G
WARNING
If you adju stthe seat heightcarel essly,you
or other vehicleoccupa ntscoul dbe trappe d
and thereby injured.Chi ldre nin particu lar
coul daccide ntallypress theelectrica lseat
adju stment buttons andbecome trapped.
There isarisk ofinjury . Whil
emoving theseats, makesurethatyour
hands orother bodyparts donot getunder
the leve rasse mbly ofthe seat adjustment
system.
! To
prevent damagetothe seats andthe
seat heati ng,obser vethe followi ngnotes:
R Do not spillliq uid sonto theseats. Drythe
seats assoon aspossi bleifliq uid does
get spilled onthe seats.
R Ifthe seat covers aredamp orwet, donot
swi tch onthe seat heati ng.Also, donot
use theseat heati ngtodry the seats.
R Cle anthe seat covers asrecommende d;
see the"Interio rcare" section.
R Do not transport heavyloa dson the
seats. Donot placepointed objectson
the seat cushi onssuch asknives, nailsor
tools. Where possible,use theseats only
for carryi ngpass engers.
R When operatingtheseat heati ng,donot
cover theseats withinsulating materia ls,
e.g. blankets, coats,bags,protective cov-
ers, child seats orbooster seats.
R When theseat heati ngisswi tched on,the
seat surfa cecan bedama gedasaresu lt
of objects being placed onthe seats, for
exampl e,seat cushi ons,child seats and
protective coversnotapproved by
Mercede s-Benz.
! Make
surethatthere arenoobjects inthe
footwel lunder orbehi ndthe seats when
moving theseats back. There isarisk that
the seats and/or theobjects couldbe dam-
age d.
i Further related subjects:
R Ca rgo compartment enlargement (folding
dow nthe rear seats) (Ypag e254) Seats
93Seats,steering wheeland mirrors Z

Rear
seat head restraints Adjus
tingtherear seat head restrain t
hei ght X
To rais e:pullthe headres trai ntup tothe
des iredpos ition.
X To lowe r:pre ssrelease catch 0043and push
the headres trai ntdow nunti lit is in the
des iredpos ition. Adjus
tingthe4-waylumb arsuppo rt
Yo ucan adjust thecontou rof the front seat
ba ckrests individu ally to pro videopti mum sup-
por tfor your back. 0043
Raise sthe backrest contou r
0044 Softens thebackrest contou r
0087 Low ersthe backrest contou r
0085 Hard ensthebackrest contou r AMG
Performan ceSeat
Vehi cles with elec tric allyadjustab leseats:
to adjust thecontou rof the seatand for
imp rove dlatera lsu pp ort, youcan individu ally
ad just thefront seats. Adjus
tingtheside bolsters ofthe seat
cus hion
X To
setthe side bolsters ofthe seat cus h-
io n narro wer:pre ssbutton 0043.
X To
setthe side bolsters ofthe seat cus h-
io n wi der: pressbutton 0044.
Adjus tingtheside bolsters ofthe seat
bac kres t
X To
setthe side bolsters ofthe seat bac k-
res tnarro wer:pre ssbutton 0087.
X To
setthe side bolsters ofthe seat bac k-
res twi der: pressbutton 0085. Sw
itchin gthe seat heati ngon/o ff
Sw itchin gon /o ff G
WARNI
NG
Re pea tedl yswi tching onthe seathea ting
can causethe seatcus hionand backrest
pa ds tobec ome veryhot.Thehealthofper -
sons with limite dtemp erature sensitivity or
a limite dab ility torea ctto hig htemp era-
ture smay beaffected orthey mayevensu f-
fer burn-li keinju ries.The reisaris kof inju ry.
The refo re,donot switch the seathea ting on
rep eatedl y.
! Whe
nthe seathea ting isswi tched on,the
sea tsu rfa ce can bedamag edasares ultof
obje ctsbeing place don the seats,for exa m-
pl e, sea tcus hions, childsea tsand protec-
tive cove rsnot appro ved byMer cedes-Be nz.
Ensur ethat there arenoobje ctsonthe seat
su rfa ce when the seathea ting isswi tched
on. 96
Se
atsSe ats, steering wheeland mirrors

The
three redindicator lampsinthe button
indicate theheating levelyouhave selected.
The system automatically switchesdownfrom
level 3to level 2after approximately eight
minutes. The
system automatically switchesdownfrom
level 2to level 1after approximately ten
minutes.
The system automatically switchesoffapprox-
imately 20minutes afteritis set tolevel 1.
X Turn theSmart Keytoposition 0047or0048 in
the ignition lock(Ypage 125).
X To switch on:press button 0043repeatedly
until thedesired heating levelisset.
X To switch off:press button 0043repeatedly
until allthe indicator lampsgoout.
i If
the battery voltage istoo low, theseat
heating mayswitch off.
Problems withtheseat heating Problem
Possible
causes/conse quencesand0050 0050
Solutions The
seat heating has
switched offprema-
turely orcann otbe
switched on. The
on-board voltageistoo low because toomany electric alcon-
sumers areswitched on.
X Switch offelectric alconsumer sthat youdonot need, suchasthe
rear window defrosteror inter iorlighting.
Once thebattery issufficient lycharged, theseat heating will
switch backonautomatically. Steering
wheel Import
antsafety notes G
WARNIN
G
You could losecontrolofyour vehicle ifyou
do the following whiledriving:
R adjust thedriver's seat,head restraint,
steerin gwheel ormirrors
R fasten theseat belt
There isarisk ofan accident .
Adjust thedriver's seat,head restraint,
steerin gwheel andmirror andfasten your
seat beltbefore startingthe engine. G
WARNIN
G
Children couldinjure themselves ifthey
adjust thesteerin gwheel. Thereisarisk of
injury. Never
leavechildren unsupervised inthe
vehicle.
When leaving thevehicle, alwaystake the
Smart Keywith youand lock thevehicle. This
also applies forthe Digital Vehicle Keyifthe
"Digital Vehicle Key"functionisactivated via
Mercedes meconn ect. Adjust
ingthe steering wheel G
WARNIN
G
If the steerin gwheel isunlocked whilethe
vehicle isin motion ,it could change position
unexpect edly.Thiscould cause youtolose
cont rolofthe vehicle. Thereisarisk ofan
accident . Steering
wheel
97Seats,steering wheelandmirrors
Z

ext
erior mirror usingbutton 0087aslong as
the indicat orlamp islit.
X Press button 0087up, down, ortothe right or
left until youhave adjusted theexterior mir-
ror tothe corr ectposition .You should have
a good overview oftraff iccon ditions .
The convex exterior mirror sprovide alarger
field ofvision.
Aft erthe engine hasbeen started,the exterior
mirror sare automatic allyheated atlow out-
side temper atures. Heatingtakes amaximum
of ten minutes .
i You
canalso heat upthe exterior mirror s
manually byswitchin gon the rear window
defrost er.
Folding theexterior mirrorsin or out
electrically This
function isonly available inCanada. X
Turn theSmart Keytoposition 0047or0048 in
the ignition lock(Ypage 125).
X Briefly press0043.
Bot hext erior mirror sfold inor out.
i Make
surethattheexterior mirror sare
alway sfolded outfully while driving. They
could otherwisevibrate.
i If
you aredriving fasterthan30mph
(47 km/ h),you can nolonger foldinthe
ext erior mirror s.
Resett ingthe exterior mirrors This
function isonly available inCanada.
If the batter yhas been discon nectedorcom-
pletely discharged, theexterior mirror smust
be reset. Theexterior mirror swill other wise
not fold inwhen youselect the"Fold inmirror swhen
locking"func tion inthe on-board com-
puter (Ypage 200).
X Turn theSmart Keytoposition 0047inthe igni-
tion lock (Ypage 125).
X Briefly press0043.
Folding theexterior mirrorsin or out
aut omat ically This
function isonly available inCanada.
If the "Fold inmirror swhen locking"func tion is
activat edinthe on-board comput er
(Y page 200):
R the exterior mirror sfold inautomatic allyas
soon asyou lock thevehicle fromtheout-
side.
R the exterior mirror sfold outagain automati-
cally assoon asyou unlock thevehicle and
then open thedriver's orfron t-passenger
door.
i If
the exterior mirror shave been folded in
manually, theydonot fold out.
Exterior mirror push edout ofposition If
an ext erior mirror hasbeen pushed outof
position ,proceed asfollows:
X Vehicles
withoutelectrically folding
exterior mirrors: move theexterior mirror
into thecorr ectposition manually.
X Vehicles
withelectrically foldingexte-
rior mirrors (Canada only):pressandhold
mirror -foldin gbutton (Ypage 99)until you
hear aclick andthemirror engages audibly
into position .
The mirror housing isengaged againand
you can adjust theexterior mirror sas usual
(Y page 98). Automa
ticanti- glare mirrors G
WARN
ING
Elect rolyte mayescape ifthe glass inan
automatic anti-glare mirror breaks. Theelec-
trolyt eis harmful andcauses irritation.It
must notcome intocontact with your skin,
eyes, respirator yorgans orcloth ingorbe
swallowed. Thereisarisk ofinjury. Mirr
ors
99Seats, steering wheelandmirrors
Z

Memory
function Important
safetynotes G
WARNING
If you usethememory function onthe driv-
er's side whiledrivi ng,you couldlose con-
trol ofthe vehicl eas aresu ltof the adju st-
ments being made .There isarisk ofan acci-
dent.
Only usethememory function onthe driv-
er's side when thevehicl eis stationa ry. G
WARNING
When thememory function adjuststhe seat,
you and other vehicleoccupa nts–parti cu-
larl ychild ren–coul dbecome trapped.There
is arisk ofinjury .
Whil ethe memory function ismaking adjust-
ments, makesurethatnoone hasany body
parts inthe swee pof the seat. Ifsomeb ody
become strappe d,immed iatelyrele ase the
memory function position button. The
adju stment process isstoppe d. G
WARNING
Chi ldre ncoul dbecome trappedifthey acti-
vate thememory function, particularlywhen
unattended .There isarisk ofinjury .
Never leavechild renunsu pervi sedinthe
vehicl e.
When leaving thevehicl e,alw aystake the
SmartKey withyouand lock thevehicl e.This
als oapp liesfor the Digita lVehi cleKey ifthe
"Digi talVehi cleKey" function isactiva tedvia
Mercede sme connect.
The memory function canbeuse dat any time,
e.g. even when theSmartKey isnot inthe igni-
tion lock. Storing
settings
With thememory function, youcan store upto
three different settings, e.g.forthree different
peop le.
The followi ngsettings arestored asasingl e
memory preset: R
Seat andbackrest position
R Driver's side:posi tion ofthe exterior mirrors
on the drive r'sand front-passeng erside s X
Adjust theseat (Ypag e94).
X Adjust theexterior mirroronthe drive r's
side (Ypag e98) .
X Briefl ypress theMmemory buttonandthen
press presetposi tion button 1,2or 3withi n
three seconds.
The settings arestored inthe sele cted pre-
set posi tion. Atone sound swhen theset-
tings havebeen comple ted. Call
ingupastored setting
X Press andhold therelevant prese tposi tion
button 1,2or 3until theseat andexterior
mirrors areinthe stored position.
i The
setting procedureisinterrup tedas
soon asyou release thestorage position
button. Memory
function
101Seats, steering wheeland mirrors Z

Problem
Possible
causes/co nsequences and0050 0050
Solutions The
engine isnot run-
ning smoothly andis
misfiring. There
isamalfunction inthe engine electron icsorinamechanical
componen tof the engine management system.
X Only depress theaccelerator pedalslightly.
Otherwise, non-combusted fuelmay getinto thecatalytic con-
verter anddamage it.
X Have thecause rectified immediately ataqual ified specialist
workshop. The
coolant tempera-
ture gauge shows a
value above 248‡
(120 †).The warning
lamp mayalsobeon
and awarning tonemay
sound. The
coolant levelistoo low. Thecoolant istoo hotand theengine is
no longer beingcooled sufficiently.
X Stop assoon aspossible andallow theengine andthecoolant to
cool down.
X Check thecoolant level(Ypage 277). Observe thewarning notes
as you dosoand add coolant ifnecessary. Notes
ontowing vehicles
The vehicle isnot suitable forattaching tow
bar systems, suchasthose usedforflat tow-
ing ordinghy towing.
Att aching orusing towbarsystems mayresult
in damage tothe vehicle.
When towing avehicle withtowbarsystems,
safe driving characterist icscannot beguaran-
teed forthe towing vehicle orthe towed vehi-
cle.
The vehicle/trailer combinationmayswerve.
Observe thepermissible towingmethods
(Y page 301)andthenotes ontowing with
both axles onthe ground (Ypage 301). DYNAMIC
SELECTbutt on(all vehi-
cles except Mercedes-AMG vehicles)
Use theDYNAMIC SELECTbutton tochange
the drive program. Depending onthe drive pro-
gram selected thefollowing vehiclecharacter-
istics willchange:
R the drive (engine andtransmission manage-
ment)
R the sound ofthe exhaust system(vehicles
with sports exhaust system)
R the steering
R the availa bilityofthe ECO start/ stopfunc-
tion
R the climate control Each
timeyoustart theengine withtheSmart-
Key orthe Start /Stopbutton, driveprogram C
is activated. Forfurther information about
startin gthe engine, see(Ypage 126). X
Press DYNAMIC SELECTbutton 0043asmany
times asnecessary untilthedesired drive
program isselected.
The selected driveprogram appearsinthe
multifunct iondisplay .Aft erfive seconds, the
display goesoutand thestatus symbol of
the selected driveprogram appears.
In addition, thecurrent driveprogram set-
tings aredisplay edbriefly inthe multimedia
system display.
i In
afew countr ies,theECO start/ stop
funct ionisdeactivated atthe factory dueto
the availa blefuel grade. Inthis case, the
ECO start/ stopfunct ionisnot availa blein
any drive program, regardless ofthe display
in the multimedia systemdisplay. 132
DY
NAMIC SELECTbutt on(all vehicl esexce ptMercedes-AMG vehicles)Driving andparking

Holdi
ngthe vehi clestationary on
uphill gradien ts G
WARNING
If the clutch overhe ats,theelectronic man-
age ment system isau tomatica llydea ctiva-
ted. This interrup tsthe pow ertransmissi on.
The vehicl emay ,for exampl e,roll back-
war dson grad ients. There isarisk ofan
accide nt.
Never holdthevehicl estationa ryon uph ill
grad ients bydepre ssing theaccele rator.
The clutch mayoverhe atifyou hold thevehi-
cle stationa ryon uph illgrad ients bydepre ss-
ing the accele ratorpedal.If the clutch over-
hea ts,awar ning tone sound s.
All vehi cles(ex cept Merce des-AMGvehi -
cle s): the Stop Vehicle Shiftto'P' Stop
Vehicle Shiftto'P'
Leave Engine Running Leave
Engine Running displaymessa ge
app ears inthe multi function display.You will
only beableto continue yourjourney oncethe
clutch hascoole ddow nand thedisp laymes-
sage inthe multi function displayhas disap-
pea red.
Merce des-AMGvehi cles:the Trans. Oil Trans.
Oil
Overhea tedDrive onwith Care Overhea
tedDrive onwith Caredisplay
messa geapp ears inthe multi function display.
Do not hold thevehicl estationa ryon uph ill
grad ients bydepre ssing theaccele ratorpedal.
Instead, onlyever hold thevehicl estationa ry
on uph illgrad ients by:
R depre ssing thebrake pedal
R activa tingtheHOLD function
R engag ingthe electric parkingbrake
Ki ckdow n Use
kickdown formaximu maccele ration.
X Depress theaccele ratorpedalbey ond the
pressu repoint.
The automatic transmissi onshifts toalow er
gea rdepe nding onthe engine speed.
X Ease offthe accele ratorpedalonce the
desi redspee dis reache d.
The automatic transmissi onshifts backup.
Merce des-AMGvehi cles:itis only possi ble
to use kickdown inthe automatic drivepro-
gram andthetempora rymanua ldrive progra m
M. When manua ldrive progra mM isperma -
nently activated,kickdown isnot possi ble. For
further informa tiononkickdown inmanua l
drive progra mM (Y pag e142) .
Rocki ngthe vehi clefree Shifting
backandforth betwe entransmissi on
posi tions 005Band 005Ecan help tofree upthe
vehicl eif it gets stuck inmud orsnow. The
vehicl e'sengine management system limits
the spee dto amaximu mof 5mph (9km/h)
when shifting backandforth. Toshift repea t-
edl ybetwe entransmissi onposi tions 005Band
005E, move theDIRECT SELECT leverup and
dow npas tthe point ofresis tance. Drive
programs
Al lvehi cles(ex cept Merce des-AMG
vehi cles) Drive
program C(Co mfort)
Drive progra mCis chara cterized bythe follow-
ing:
R the vehicl edel ivers comfortabl e,economica l
handl ingchara cteristics.
R the vehicl epul lsawa ymore gently in
forwa rdand reverse gears,unle ssthe accel-
erator pedalis depre ssedfully.
R the vehicl ehas impro veddrivi ngstabi lity,
for exampl eon slippery roadsurfaces.
R optima lfuel consumpti onresu lting from the
au tomatic transmissi onshifting upsooner.
The vehicl eis drive nin the low engine speed
range andthewhee lsare less likelyto spin.
Drive program S(Spo rt)
Drive progra mSis chara cterized bythe follow-
ing:
R sporty engine settings.
R the automatic transmissi onshifts uplater.
The fuel consumpti onpossi blybeing high er
as aresu ltof the later automatic transmis-
sion shift points.
Drive program I(I ndivi dual)
In drive progra mIthe followi ngprope rtiesof
the drive progra mcan besele cted:
R the drive (engineand transmissi onmanag e-
ment)
R the steering 138
Automatic
transmissio nDrivingand parking

R
the availabi lity of the ECO start/sto pfu nc-
tio n
R the clima tecontro l
Info rma tionab ou tconfi gurin gdri ve pro gramI
wi th the multimed iasyste mcan befou ndin
the DigitalOp era tor' sMa nua l.
i To
perma nentl yse lect the gearsin dri ve
pro gramIus ing the steering wheelpa dd le
shi fter s,select the M(ma nual)se tting for
the drive.
Off road driveprog ram
The Off-roa ddri ve pro gramischa racteri zed
by the followi ng:
R the vehicleexh ibits optim aldri vin gcha rac-
teri stics on easily neg otiableoff -roa dter-
ra in.
Dri veprog ramE(E co no my)
Dri vepro gramEis cha racteri zedbythe follow-
ing :
R comf ort-oriented enginesetting s.
R op tim alfuel cons umption resulting fromthe
au toma tictransmi ssion shiftin gup soo ner.
R the vehiclepu lls aw ay mor ege ntly in
for wa rdand revers ege ars, unl essthe accel-
era tor pedalis de pre sse dfu lly.
R the vehicleha sim pro ved drivin gsta bility,
for exa mpl eon slip pe ry roa dsu rfa ces .
R the automa tictransmi ssion shiftin gup
soo ner. Thisres ults inthe vehiclebe ing
dri ven atlowe reng inespee ds and the
wh eelsbe ing less likel yto spin.
R glid ing mod eis acti vated automa tically
wh en eng ine-inte rnalcond itions arefu lfilled
and theaccelera tor isnot depre sse d.At the
sa me timethe transmi ssion’ sclu tch opens
and thevehiclerol lsfre elyus ing itskine tic
ene rgy.As ares ultgre atdista nces canbe
comp leted withou tthe enginebrakeand
fu el cons umption red uce d.
i The availabi lity of glid ing mod ede pends on
va rio us factors ,incl uding the followi ng:
R the engineand transmi ssion temp erature
R the downh ill gra dient
R the vehiclesp ee d
R pe rfo rmi ngreg ular adaptati onfunctio ns
Wh enyoude pre ssthe brakepedal,glid ing
mod eis de acti vated ,de pendi ng on pedal
pre ssu re. Wh
enyouacti vate cru ise contr olor Activ e
Dis tance AssistDISTR ONIC,glid ing mod eis
not availabl e.
Me rce des -AMG vehic les Dri
veprog ramI(I ndi vidual )
In dri ve pro gramIthe followi ng pro pertie sof
the drive pro gramcan beselected :
R the drive (engi ne ma nag eme nt)
R the transmi ssion manag eme nt
R the susp ens ion (ve hicle swi th AMG adap tive
sp ort susp ens ion sy ste m)
R ESP ®
Info rma tionab ou tconfi gurin gdri ve pro gramI
wi th the multimed iasyste mcan befou ndin
the DigitalOp era tor' sMa nua l.
Dri veprog ramC(C omf ort)
Dri vepro gramCis cha racter izedby the follow-
ing :
R the vehiclede liver scomf ortable, eco nomi cal
ha ndl ing character istics .
R the vehiclepu lls aw ay mor ege ntly in
for wa rdand revers ege ars, unl essthe accel-
era tor pedalis de pre sse dfu lly.
R the vehicleha sim pro ved drivin gsta bility,
for exa mpl eon slip pe ry roa dsu rfa ces .
R op tim alfuel cons umption resulting fromthe
au toma tictransmi ssion shiftin gup soo ner.
Th eveh icleis dri ven inthe low eng inespee d
ra nge and thewheelsareless likel yto spin.
R glid ing mod eis availa bl e.
R the ECO start/sto pfu nctio nis availa bl e.
Dri veprog ramS(S port)
Dri vepro gramSis cha racter izedby the follow-
ing :
R the vehicleexh ibits sporty drivin gcha racter -
is tics .
R the automa tictransmi ssion shifts uplater.
Th efu el cons umption possi blybe ing highe r
as ares ultof the later automa tictransmi s-
si on shiftpo ints .
R the susp ens ion exh ibits stiffsp rin ging and
da mpi ngsetting s(ve hicle swi th AIR adaptive
sp ort susp ens ion sy ste m).
R glid ing mod eis not availa bl e.
R the ECO start/sto pfu nctio nis not availa bl e. Au
tomati ctrans mission
139Dr ivi ng andparki ng Z