2020 MERCEDES-BENZ GLA SUV change time

Welc
ometothe world ofMerce des-Ben z
We urge youtoread thisOpera tor'sManu al
carefu llyand famil iarizeyou rself withthevehi-
cle before driving.For yourown safety anda
longer vehiclelife ,foll ow the instructions and
wa rning notices inthis Opera tor'sManu al.
Ignoring themcouldresu ltin dama getothe
vehicl eor perso nalinjury toyou orothers.
Vehi cledama gecaus edbyfail ure tofoll ow
instructions isnot covered bythe Merced es-
Benz Limited Warranty.
The equipme ntor produ ctdesi gnation ofyou r
vehicl emay varydepe nding on:
R Mode l
R Order
R Cou ntry speci ficatio n
R Avail ability
Merced es-Benz therefore reservesthe right to
introdu cechanges inthe followi ngarea s:
R Design
R Equi pment
R Technica lfeatu res
The equipme ntinyou rvehicl emay therefore
diffe rfrom thatshow nin the descri ptions and
ill ustrati ons.
The followi ngare integra lcomponents ofthe
vehicl e:
R Printed Operator'sManu al
R Mai ntenance Booklet
R Equi pment-depe ndentsupplements
Keep these docum entsinthe vehicl eat all
times. Ifyou sellthevehicl e,alw ayspas sall
docum entsontothe new owner.
You canalsouse theMerced es-Benz Guide s
App:
Yo ur Operator's Manual: Dig
ital form insidethe vehi cle
The Digita lOpera tor'sManu alprovi des
comprehe nsiveandspeci ficallyada pted
informa tiononyou rvehicl e'sequ ipme nt
and multimedi asystem. Itcontains infor-
mative animations, individuallangu age
settings andanintuiti vesear chfunction. Bookl
etinsi dethe vehi cle
In add ition tothis manua land theafore -
mentioned digitalmedi a,you alsohave
the option toobtai nacomprehe nsive
printed versionof the Supp lementfor you
rmul timedi asystem fromyour
au thorized Mercedes-Benz Center. Dig
ital form viathe Inte rnet
The Opera tor'sManu alon the Internet
provi deseasy access toall informa tion
rega rding yourvehicl eand multimedi a
system. Itals oprovi deshelp fulanima -
tions, interesting backgroundinforma tion
and awid earra yof sear choptions. Dig
ital form asan App
Using theMerced es-Benz Guide sApp,
you can view allthe informa tiononyou r
vehicl eand multimedi asystem viamobi le
Internet ordow nload itindep endently of
network access.Availablefor smart-
phones ortabl ets.
You canalsouse theMerced es-Benz Guide s
App: Plea
senote thattheMerced es-Benz Guide s
App may notyetbeava ilable inyou rcountry.
Merced es-Benz USA,LLC
Merced es-Benz Canada ,Inc.
A Daiml erComp any
1565841802 É156584 1802WËÍ

Protecting
theenvironment General
notes H
Environmental
note
Daimler's declaredpolicyisone ofcompre-
hensive environm entalprotect ion.
The object ivesareforthe natural resources
that form thebasis ofour existen ceon this
planet tobe used sparingly andinamanner
that takes therequirements ofboth nature
and humanity intoaccount.
You toocan help toprotect theenvironm ent
by operating yourvehicle inan environm en-
tally responsible manner.
Fuel consumpt ionand therate ofengine,
transm ission,brakeandtirewear areaffec-
ted bythese factors:
R operating conditionsof your vehicle
R your personal drivingstyle
You caninfluence bothfactors. Youshould
bear thefollowing inmind:
Operating conditions:
R avoid shorttripsasthese increase fuel
consumpt ion.
R alwa ysmake surethatthetire pressures
are correct .
R do not carry anyunnecessary weight.
R remove roofracks onceyounolonger
need them.
R aregularly servicedvehiclewillcont ribute
to environm entalprotect ion.You should
therefore adheretothe service intervals.
R alwa yshave service workcarried outata
quali fiedspecialist workshop.
Personal drivingstyle:
R do not depress theaccelerator pedal
when startin gthe engine.
R do not warm upthe engine whenthevehi-
cle isstationary.
R drive carefully andmaintain asafe dis-
tance fromthevehicle infront .
R avoid frequent, suddenacceleration and
braking. R
change gearingood timeanduseeach
gear onlyupto00C3 ofits maximum engine
speed.
R switch offthe engine instationary traffic.
R keep aneye onthe vehicle's fuelcon-
sumption. Environmental
concerns andrecom-
mendat ions
Wherever theOperator's Manualrequires you
to dispose ofmaterials, firsttrytoregenerate
or re-use them.Observe therelevant environ-
ment alrules andregulations whendisposing
of materials. Inthis way youwillhelp topro-
tect theenvironm ent. Genuine
Mercedes-Benz parts H
Environmental
note
Daimler AGalso supplie srecondit ioned
major assemblies andparts which areofthe
same qualityas new parts. Theyarecovered
by the same Limited Warranty entitlements
as new parts.
! Air
bags andEmergen cyTensioning Devi-
ces, aswell ascont rolunits andsensors for
these restraint systems, maybeinstalled in
the following areasofyour vehicle:
R doors
R door pillars
R door sills
R seats
R cock pit
R instrumen tcluster
R cent erconsole
Do not install accessories suchasaudio sys-
tems inthese areas. Donot carry out
repairs orwelding. Youcould impair the
operating efficiency ofthe restraint sys-
tems.
Have aftermark etaccessories installedata
quali fiedspecialist workshop.
You could jeopardize theoperating safetyof
your vehicle ifyou useparts, tiresandwheels
as well asaccessories relevanttosafety which Genuine
Mercedes-Benz parts
25Introdu ction Z

have
notbeen approved byMercedes-Ben z.
This could leadtomalfunctions insafety-rele-
vant systems, e.g.thebrake system. Useonly
genuine Mercedes-Ben zparts orparts ofequal
qual ity.Only usetires, wheels andaccessories
that have been specifically approvedforyour
vehicle.
Genuine Mercedes-Ben zparts aresubject to
strict qualitycont rol.Every parthasbeen spe-
cifically developed, manufactured orselected
for and adapted toMercedes-Ben zvehicles.
Therefore, onlygenuine Mercedes-Ben zparts
should beused.
More than300,000 differentgenuine
Mercedes-Ben zparts areavaila blefor
Mercedes-Ben zmodels.
All authorized Mercedes-Ben zCenters main-
tain asupply ofgenuine Mercedes-Ben zparts
for necessary serviceandrepair work.Inaddi-
tion, strategically locatedpartsdelivery cen-
ters provide quickandreliabl eparts service.
Always specify thevehicle identification num-
ber (VIN) when ordering genuineMercedes-
Benz parts (Ypage 334). Operat
or'sManual Vehicle
equipment
i This
Operator's Manualdescribes allmod-
els and allstandard andoptional equipment
of your vehicle availableatthe time ofthis
Operator's Manualgoingtoprint. Country-
specific differences arepossible. Bearin
mind thatyour vehicle maynotfeature all
funct ionsdescribed here.Thisalso appli es
to safety-relevant systemsandfunct ions.
The equipment inyour vehicle maytherefore
differ fromthatshown inthe descriptions
and illustrations.
The original purchase agreement listsallsys-
tems installed inyour vehicle.
Should youhave anyquestions concerning
equipment andoperation, pleaseconsult an
authorized Mercedes-Ben zCenter.
The Operator's ManualandMaintenanc e
Booklet areimportant documents andshould
be kept inthe vehicle. Service
andvehicle operation Maintenance
Always bringtheMaintenanc eBooklet with
you when taking thevehicle toan authorized
Mercedes-Ben zCenter. Yourcustomer service
advisor willenter every service intoyour Main-
tenanc eBooklet onyour behalf. Roadside
Assistance
The Mercedes-Ben zRoadsi deAssistanc ePro-
gram offers technicalhelp inthe event ofa
breakdown. Callsto the toll-free Roadside
Assistanc eHotline areanswered byour agents
24 hours aday, 365days ayear.
<00140010001B0013001300100029003200350010003000280035002600480047
00480056> (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refertothe
Mercedes-Ben zRoadsi deAssistanc eProgram
brochure (USA)orthe "Roa dside Assistanc e"
section inthe Service andWarranty Booklet
(Canada ).You willfind both inthe vehicle
document wallet. Change
ofadd ress orchange ofown-
ership
In the event ofachange ofaddress, please
send usthe "Notification ofAddress Change"
in the Service andWarranty Bookletorsimply
call theMercedes-Ben zCustomer Assistance
Center (USA)atthe hotline number
1-80 0-FOR- MERCedes (1-800-367-6372)or
Customer ServiceCenter(Canada )at
1-80 0-387-0100.This willassist usincont act-
ing you inatimely manner shouldtheneed
arise.
If you sellyour Mercedes, pleaseleaveallliter-
ature inthe vehicle sothat itis availa bletothe
next owner.
If you have purchased aused car,please send
us the "Notification ofUsed CarPurchase" in
the Service andWarranty Bookletorsimply
call theMercedes-Ben zCustomer Assistance
Center (USA)atthe hotline number
1-80 0-FOR- MERCedes (1-800-367-6372)or
Customer Service(Canada )at
1-80 0-387-0100. 26
Service
andvehicl eoperat ionIntroduct ion

Multifunc
tionsteering wheel Func
tion Page
0043
Mul
tifunction display 191
0044
Mul
timedi asystem display 0087
0076
Rejects orends acall 0061
Makes oraccepts a
call Further
telephone functions 195
00810082Adju
stsvolum e 0063
Mute 0059
Switche son voice-
op era ted contro lfor nav iga-
tio nor the VoiceControl
Sys tem Fun
ction Pag
e 0085
00E2
Opensthe menu list 00630064Sel
ectsamenu 0076
Confirm sthe selectio n 0038
Back Ope
ratesthe on-bo ardcom-
pu ter 189
0059
Switches offvoice-
ope rate dcontrol fornavi ga-
tion orthe VoiceControl
Sys tem i
Inveh icles with mul time diasy stem
Aud io20 youcan find further informa tion:
R on the multime diasy stem inthe Digi tal
Ope rator'sManua l
R on voice-contro lled navi gation inthe man-
ufa cture r'sope ratinginstru ctions i
Inveh icles with mul time diasy stem
CO MAND youcan find further informa tion:
R on the multime diasy stem inthe Digi tal
Ope rator'sManua l
R on the DVD changer orsing leDVD drive
in the Digi talOpe rator'sManua l
R on the VoiceControl System inthe sepa-
rate operatinginstru ctions Multi
functionste ering wheel
33Atagl anc e

X
Push release catch0043 inthe direction ofthe
arrow andatthe same timeremove
mechanic alkey 0044from theSmart Key.
For further informationabout:
R Unlock ingthe driver's door(Ypage 76)
R Unlock ingthe cargo compart ment
(Y page 82)
R Lock ingthe vehicle (Ypage 77)
Inserting themechanical key X
Push mechanic alkey 0044completely intothe
Smart Keyuntil itengages andrelease
catc h0043 isback inits basic position. Smar
tKeybattery
Impor tantsafety notes G
WARNIN
G
Batt eries containtoxicand corros ivesub-
stanc es.Ifbatteries areswallowed, itcan
result insevere healthproblems. Thereisa
risk offatal injury.
Keep batteries outofthe reach ofchildren.
If abattery isswallowed, seekmedical
atten tionimmediately.
The Smart Keybatteries containperchlorat e
material, whichmayrequire specialhandling
and regard forthe environ ment.National
guidelines mustbeobserved duringdisposal.
In California, seewww.dtsc.ca. gov/
Haza rdousWast <004800120033004800550046004B004F005200550044005700480012004C0051
00470048005B0011> cfm.
Mercedes- Benzrecomm endsthatyouhave
the battery replaced ataqualified specialist
workshop. Checking
thebatt ery X
Press the0037 or0036 button .
The battery isworking properly ifbattery
check lamp0043lights upbriefly.
The battery isdischarged ifbattery check
lamp 0043does notlight upbriefly.
X Change thebattery (Ypage 72).
i Ifthe Smart Keybattery ischeck edwithin
the signal receptionrange ofthe vehicle,
pressing the0037 or0036 button :
R locks or
R unlocks thevehicle
i You
cangetabattery atany qualified spe-
cialist workshop.
Replacing thebatt ery You
require aCR 2025 3V cell battery.
X Take themechanic alkey outofthe Smart -
Key (Ypage 71). X
Press mechanic alkey 0044into theopening in
the Smart Keyinthe direction ofthe arrow
until battery traycover 0043opens. When
doing so,donot hold cover 0043shut.
X Remove batterytraycover 0043. 72
Sma
rtKeyOpening andclosing

Tail
lamps (vehicles withhalogen headlamps)
0043 Backup lamp:W16 W
0044 Turn signal lamp:PY21 W
0087 Brake lamp:W16 W
0085 Rear foglamp: H21 W Replacing
frontbulbs
Removing andinstalling thecover in
the front wheel housing You
must remove thecover ofthe front wheel
housing beforeyoucan change thefront turn
signal lamp.
X To remove: switchoffthe lights.
X Turn thefront wheels inwards.
X Slide cover 0043upand remove it.
X To install: insertcover0043again andslide it
down untilitengages. Low-beam
headlamps(halogen head-
lamp s) X
Remove thecover inthe front wheel hous-
ing (Ypage 107).
X Turn housing cover0043count er-clockwise
and remove it.
X Turn bulbholder 0044count er-clockwise and
pull out.
X Pull thebulb outofbulb holder 0044.
X Insert thenew bulb intobulb holder 0044.
X Insert bulbholder 0044and turn itclock wise.
X Press onhousing cover0043and turn itto the
right.
X Replace thecover inthe front wheel housing
(Y page 107).
High-beam headlamps/daytimerun-
ning lamp s/park inglamp sand stand -
ing lamp s(halogen headlamps) X
Switch offthe lights.
X Open thehood.
X Turn housing cover0043count er-clockwise
and remove it.
X Turn bulbholder 0044count er-clockwise and
pull out. Replacing
bulbs
107Lightsandwindshield wipers Z

Problems
withthe"Cool ingwith airdehum idification" function Problem
Possible
causes/co nsequences and0050 0050
Solutions The
indicator lampin
the 005A button flashes
three times orremains
off. The "Cooli ngwith
air <00470048004B00580050004C0047004C0049004C004600440057004C00520051
0005[
funct ioncannot be
switched on. Cooling
withairdehumidification hasbeen deactivated duetoa
malfunction .
X Visit aquali fiedspecialist workshop. Setting
climate controltoautom atic
General notes The
automatic climatecontrolfunct ionisonly
availa bleinconj unction withdual-zone auto-
matic climate control.
In automatic mode,thesettemperature is
maintained automatically ataconst antlevel.
The system automatically regulatesthetem-
perature ofthe dispensed air,the airflow and
the airdistribution.
The "Cooli ngwith air<00470048004B00580050004C0047004C0049004C004600440057004C00520051
0005[ func-
tion isactivated automatically inautomatic
mode.
Setting climate controltoautom atic X
Turn theSmartK eytoposition 0044inthe igni-
tion lock (Ypage 125).
X Set thedesired temperature.
X To activate: pressthe0058 button.
The indicator lampinthe 0058 button lights
up. Automatic airdistribution andairflow are
activated.
X To switch tomanua lmode: pressthe
004F or004A button.
or X Press the0097 or0095 button.
The indicator lampinthe 0058 button goes
out. Automatic airdistribution andairflow
are deactivated. Setting
thetemp eratu re
Air-conditioning system You
cansetthe temperature forthe entire
vehicle. Thesettemperature isautomatically
maintained ataconst antlevel.
X Turn theSmartK eytoposition 2in the igni-
tion lock (Ypage 125).
X To increase orreduce: turncontrol0043
counter -clockwiseorclockwise
(Y page 114). Onlychange thetemperature
settin gin small incremen ts.Start at72 ‡
(22 †).
Dual-zone automaticclimate control Differen
ttemperatures canbeset forthe driv-
er's andfront -passenger sides.Thesettem-
perature isautomatically maintainedatacon-
stant level.
X Turn theSmartK eytoposition 2in the igni-
tion lock (Ypage 125).
X To increase ordecrease: turncontrol0043
or 006D counter -clockwiseorclockwise
(Y page 116). Onlychange thetemperature
settin gin small incremen ts.Start at72 ‡
(22 †). Operat
ingthe climate controlsystems
119Climat econ trol

Inhaling
theseexhaustgases ishazardo usto
heal thand canresul tin poiso ning. There isa
risk offatal injury. Therefore, neverleavethe
engine running anenclosed spacewithou t
adeq uate ventilation. G
WARNING
Flamma blemateria lsintroduced through
environmental influenceorby animal scan
ignite ifin contact withtheexhau stsystem
or parts ofthe engine thatheat up.There is
a risk offire.
Carry outregul archecks tomake surethat
there arenoflamma bleforeign materia lsin
the engine compartment orinthe exhau st
system.
Gene ralnotes The
engine runsatahigher speedduringthe
cold start procedu reso that thecataly ticcon-
verter canreach operatingtemperature more
qui ckly. Thesound ofthe engine maychange
duri ngthis time.
Automatic transmission X
Shift thetransmission topositio n005D
(Y page 134).
The transmission positionindicator onthe
multifu nctiondisplayshows 005D
(Y page 134).
i You
canstart theengine intransmission
positio ns005D and 005C.
Start ingprocedure withtheSmart Key To
start theengine usingtheSmartKey instead
of the Start/St opbutton, pullthe Start/St op
button outofthe ignition lock.
X Turn theSmartKey topositio n0049 inthe igni-
tion lock (Ypage 125)andrelea seitas
soon asthe engine isrunning.
Start ingprocedure withtheStart /
Stop button The
Start/St opbutton canbeused tostart the
vehicle manuallywithou tinserting theSmart-
Key into theignition lock.TheStart/St opbut- ton
must beinserted inthe ignition lockand
the SmartKey mustbeinthe vehicle .This
mode forstarting theengine operatesinde-
pendently ofthe ECO start/stop automatic
engine startfunction.
You canstart theengine ifavali dSmartKey is
in the vehicle .Switch offthe engine and
alw ays take theSmartKey withyouwhen leav-
ing the vehicle ,even ifyou only leaveitfor a
short time.Payattention tothe important
safety notes.
X Depress thebrake pedaland keep it
depres sed.
X Press theStart/St opbutton once
(Y page 125).
The engine starts.
Start ingprocedure viasmart phone Observe
theimportant safetynotesonstarting
the engine (Ypage 126).
You canalso start yourengine viayou rsmart-
phone fromoutsid ethe vehicle .In this case,
the previou slyselected climatecontrolsetting
is activated. Inthis way youcan cool orheat
the interior ofthe vehicle beforestarting the
journey.
Only start theengine viayou rsmartphone ifit
is safe tostart andruntheengine whereyour
vehicle isparked.
Observe thelega lstipul ations inthe area
where yourvehicle isparked. Enginestartvia
smartphone maybelimi ted tocertain coun-
tries orregions.
You canexecute amaximum oftwo consecu-
tive starting attempts viayou rsmartphone. If
you insert theSmartKey intotheignition lock,
you can carry outtwo more starting attempts.
Once youhave started theengine, youcan
switch theengine offvia you rsmartphone at
any time.
You canonly start theengine viayou rsmart-
phone if:
R the SmartKey isin the ignition lock
R park positio n005D isselected
R the accelera torpeda lis not depres sed
R the alarm for the anti-theft alarm system is
not set
R the panic alarm isnot activated
R the hazard warning lampsare switched off
R the hood isclosed Drivi
ng
127Drivi ngand parking Z