2020 MERCEDES-BENZ GLA towing

Washing
thevehi cle and cleani ng
the paintwo rk
Automatic carwash G
WARNING
Braking efficiency isredu cedafter washing
the vehicl e.There isarisk ofan accid ent.
After thevehicl ehas been washed ,brake
carefu llywhi lepay ing attention tothe traffic
conditio nsuntil fullbraki ngpow eris
restored .
! When
Active Distance AssistDISTRONIC
or the HOLD function isactiva ted,thevehi-
cle brakes automatica llyincertain situa-
tions.
To avoi ddama getothe vehicl e,dea ctivate
Active Distance AssistDISTRONIC andthe
HOLD function inthe followi ngorsimi larsit-
ua tions:
R when towing thevehicl e
R in the carwash
! Never
cleanyou rvehicl ein aTou chless
Automati cCa rWas has these usespeci al
clea ning agents. These cleaning agents can
dama gethe paintwork orpla stic parts.
! Make
surethattheautomatic transmiss ion
is in transmiss ionposi tion 005Cwhe nwa shing
you rvehicl ein atow-throu ghcar wash. The
vehicl emay bedama gedinanother trans-
missi onposi tion.
! Make
surethat:
R the side windowsandsliding sunroo fare
close dcomple tely
R the blower isswi tched off
R the wind shieldwip erswi tch isin posi tion
0092
R the 360° camera orthe rear view camera
is dea ctivated
The vehicl emay otherw isebedama ged.
You cancleanthe vehicl eat an automatic car
wa sh from thevery start.
Prefera blyclea nthe vehicl eat automatic car
wa shes thatusetextile washing elements
witho utbrus hes. Thiswillpreve ntfine
scratches tothe paintwork ordecora tivefilms .
If the vehicl eis very dirty,pre-wa shitbefore
clea ning itin an automatic carwash. After
using anautomatic carwash, wipeoff
wa xfrom thewind shieldand thewiperbla des.
This willpreve ntsmea rsand redu cewip ing
noises causedbyresid ueon the wind shield.
i Vehi
cles with decora tivefilm: selecta
wa sh progra mwitho uthot waxat the auto-
matic carwash.
Washing byhand In
some countries ,wa shing byhand isonly
all owe dat speci allyequ ipped washing bays.
Obser vethe lega lrequ ireme ntsineach coun-
try.
X Do not use hotwater and donot wash the
vehicl ein dire ctsunli ght.
X Use asoft sponge toclea n.
X Use amild cleaning agent,such asacar
shamp ooapp roved byMerced es-Benz.
X Thoro ughlyhose downthe vehicl ewith a
gentle jetofwa ter.
X Do not pointthe water jetdire ctly towa rds
the airinlet orthe edge sof decora tivefoils.
X Use plenty ofwa ter and rinse outthe
sponge frequently.
X Rinse thevehicl ewith cleanwa ter and dry
thorou ghlywith achamoi s.
X Do not letthe clea ning agentdry onthe
pai ntwork orthe decora tivefoils.
Ca reful lyremove alldepo sitsofroad saltas
soon aspossi blewhe ndrivi nginwinter.
Pow erwashe rs G
WARNING
The water jetfrom acircul arjet nozzle (dirt
bla sters) cancaus einvisi bleexterior dam-
age tothe tires orchassi scomponents.
Comp onents damagedinthis waymay fail
unexpe ctedly.There isarisk ofan accid ent.
Do not use pow erwa shers withcircul arjet
nozzles toclea nthe vehicl e.Have damaged
tires orchassi scomponents replaced imme-
dia tely .
! Vehi
cles with decora tivefilm: parts ofyou r
vehicl eare covered withdecora tivefilm.
Mai ntain adista nceofat lea st27.5 in
(70 cm) betwe enthe film-cove redparts of 280
CareMainten
anceandcare

so,
cont actyour local waste disposa lcom-
pany. Vehicle
toolkit
General notes Vehicles
withaTIREFIT kit:the TIREFIT kitis
located inthe stowage wellunder thecargo
compartment floor.
Vehicles withatire-change toolkit:the tire-
change toolkitisin the stowage wellunder
the cargo compartment floor.
Apart fromcertain country-specific variations,
the vehicles arenot equip pedwith atire-
change toolkit.Some toolsforchanging a
wheel arespecific tothe vehicle. Formore
information onwhich tirechanging toolsare
required andapproved toperform awheel
change onyour vehicle, consultaqual ified
speciali stworkshop.
Tools required forchanging awheel may
include, forexample:
R Jack
R Wheel chock
R Lug wrench
R Alignment bolt
Vehicle swith aTIREFIT kit 0043
Tire inflation compressor
0044 Tire seala ntfiller bottle
0087 Towing eye X
Open thetailgate.
X Lift the cargo compartment floorup
(Y page 257).
X Use theTIREFIT kit(Ypage 290)orremove
it.
Towing eye0087islocated undertireinflation
compressor 0043.
i Example:
equipment andcountry-specific
variations possible.
Vehicle swith atire-change toolkit X
Open thetailgate.
X Lift the cargo compartment floorup
(Y page 257).
X Remove thetire-change toolkit.
The tire-change toolkitcont ains:
R Jack
R Lug wrench
R Pair ofgloves
R Folding wheelchock Flat
tire Prepar
ingthe vehicl e
Your vehicle maybeequip pedwith:
R MOExt ended tires(tires withrun-flat proper-
ties) (Ypage 289)
Vehicle preparation isnot necessary on
vehicles withMOExt ended tires.
R aTIREFIT kit(Ypage 288)
Vehicles equippedwith MOExt ended tiresare
not equip pedwith aTIREFIT kitatthe factory.
It is therefore recommended thatyouaddition-
ally equip yourvehicle withaTIREFIT kitifyou
mount tiresthatdonot feature run-flat charac-
teristics, e.g.winter tires.ATIREFIT kitmay be
obtained fromaqual ified speciali stworkshop.
Information onchanging andmounting wheels
(Y page 326).
X Stop thevehicle onsolid, non-slippery and
level ground, asfar awa yas possible from
traffic.
X Switch onthe hazard warning lamps.
X Secure thevehicle againstrolling away
(Y page 145).
X Ifpossible ,bring thefront wheels intothe
straight-ahead position.288
Flat
tireBreakdown assistance

Tow
ingand tow-starti ng Impo
rtant safety notes G
WA
RNING
Fun ctio nsreleva ntto safety areres tric ted or
no longe rav ailabl e if:
R the engineisnot running
R the brakesystem orthe powe rstee ringis
ma lfunctio ning
R the reisama lfunctio nin the powe rsu pp ly
or the vehicle's electri calsystem
Wh enyour veh icleis tow edaway ortow ed
sta rted ,yo uma yreq uire cons idera blymor e
eff ort tostee rand brake. Thereisaris kof
an acc ident.
In such cas es, useatow bar.Befo rebeing
tow edaway ortow started ,ma kesure the
stee ringmov esfreely. G
WA
RNING
Yo ucan nolonge rstee rthe vehicleif the
stee ringwh eello ck hasbe en eng aged .
The reisaris kof an acc ident.
Alw ayssw itch offthe igniti onwhen tow ing
the vehiclewi th atow cableor atow bar. G
WA
RNING
Wh entow ingortow -sta rtingano therveh icle
and itsweight isgre atertha nthe permi ssi-
bl e gro sswe ight ofyour veh icle, the :
R the towingeyecou ldde tach itself
R the vehicle/tra iler comb inationcou ldrol l-
ove r.
The reisaris kof an acc ident.
Wh entow ingortow -sta rtingano therveh i-
cle ,its weight sho uld not begre atertha n
the permi ssible gro sswe ight ofyour veh icle.
Deta ils on the permi ssible gro ssveh iclewe ight
of your veh iclecan befou ndonthe vehicle
id enti ficati on plate (Ypage 334 ).
! Wh
enActiv eBra keAssi st,Activ eDis tance
Assi stDISTR ONICor the HOLD functio nis
acti vated ,the vehiclebra kes automa tically
in certa insitua tions. To
avoid da ma getothe vehicle, de acti vate
the sesystem sin the followi ng orsimil arsit-
ua tio ns:
R wh en tow ingthe vehicle
R in the carwash
! Ma
kesure tha tthe electri cpa rkin gbra ke
is rel eased .If the electri cpa rkin gbra keis
fa ulty, visitaqu alifi ed speci alistwo rksh op.
! Onl
ysec urethe tow ropeor tow barat the
tow ingeyes. Othe rwise, the vehiclecou ldbe
da ma ged.
! Do
not usethe towingeyes for reco very
pu rpo ses asthiscou ldda ma gethe vehicle.
If in do ubt,reco verthe vehiclewi th acra ne.
! Wh
entow ing,pu llaw ay slow lyand
smo othly.Ifthe tractiv epo we ris too high,
the vehicles cou ldbe dama ged.
! The
vehiclecan betow edama xim um of
30 miles(50km) .The towingspee dof
30 mph (50km/h) mustnot beexce eded.
If the vehicleha sto be tow edmor etha n
30 miles(50km) ,the frontaxl emu stbe
ra ised orthe entireveh iclera ised and trans-
po rted .
! Do
not tow with sling -typ eeq uipme nt.This
cou ldda ma gethe vehicle.
! Wh
entow ingaway veh icles with KEYL ESS-
GO ,us ethe key instea dof the Star t/Stop
bu tton. Theautoma tictransmi ssion may
othe rwise shi ftto positio n005D when you
op en the driver 'sor fro nt-pa ssenge rdo or,
wh ich cou ldda ma gethe transmi ssion.
! Veh
icles with automa tictransmi ssion mu st
not bestarted bytow -sta rting.Thi scou ld
othe rwise da ma gethe transmi ssion.
It is be tter tohave the vehicletra nsp orte d
tha nto have ittow edaway.
If the vehiclecan nolonge rbe driven becau se
of an acc ident orbre akd own,youha ve the fol-
lo wi ng optio ns:
R Tra nsp ortingthe vehicle.
As aru le,yo usho uld ha ve the vehicletra ns-
po rted .
R To wing the vehiclewi th atow ropeor tow
ba r.
Onl ytow thevehiclein exce ptiona lcas es. Tow
ingand tow-starti ng
299Break downass istanc e Z

The
battery mustbeconn ected andcharged.
Otherwise, you:
R cann otturn theSmart Keytoposition 0048in
the ignition lock.
R cann otrelease theelectric parking brake.
R cann otshift thetrans mission toposition 005C.
The funct ionofthe electric parking brakeand
the parking lockisdependent onthe on-board
voltage.
If the on-board voltageislow orifthere isa
system malfunct ion:
R the electric parking brakemaynotbe
applied incert aincircumst ances,or
R itmay nolonger bepossible toshift the
trans mission toposition 005D
Switch offnon- essent ialconsumer s,e.g. the
radio.
Deact ivatetheautomatic lockingfeature
before thevehicle istowed (Ypage 199). You
could otherwise belocked outwhen pushing
or towing thevehicle. <002C0051005600570044004F004F004C0051004A001200550048005000520059
004C0051004A>
thetowing eye
Installing thetowing eye The
bracket sfor the screw-in towingeyeare
located inthe bumpers. Theyareatthe rear
and atthe front ,under covers 0043.
X Remove thetowing eyefrom thestowage
space. The
towing eyeislocated withthevehicle
tool kitunder thecargo compart mentfloor
(Y page 288).
Vehicles withtheTIREFIT kit:the towing eye
is beneath thetire inflation compressor
(Y page 288).
X Press themark oncover 0043inwards inthe
direction ofthe arrow.
X Take cover 0043offthe opening.
X Scr ew inthe towing eyeclock wisetothe
stop.
Removing thetowing eye X
Unsc rewand remove thetowing eye.
X Attach cover 0043tothe bumper andpress
until itengages.
X Place thetowing eyeinthe stowage well
beneath thecargo compart mentfloorinthe
cargo compart ment(Ypage 288).
X Vehicles withtheTIREFIT kit:put back the
tire inflation compressor (Ypage 288). Towing
thevehicle withthefront
axle raised
Observe theimportant safetynoteswhen tow-
ing your vehicle withthefront axleraised
(Y page 299).
Only vehicles without4MATICcanbe
towed withthefront axleraised.
! Vehicles
with4MATI Cmust notbetowed
with either thefront orthe rear axle raised,
as doing sowill damage thetrans mission.
Vehicles with4MATI Cmay either betowed
away withboth axles onthe ground orbe loa-
ded upand trans ported.
! The
ignition mustbeswitched offifthe
vehicle isbeing towed withthefront axle
raised. Otherwise, ESP®
may intervene and
damage thebrake system.
X On
vehicles withKEYL ESS-GO orthe
KEYL ESS-GO startfunction: youmust use
the Smart Keyinstead ofthe Start /Stopbut-
ton (Ypage 126).
X Make surethatthevehicle isstation ary.
X Turn theSmart Keytoposition 0048inthe igni-
tion lock. 300
Towing
andtow-sta rtingBr eakdown assistance

X
When thevehicle isstation ary,depress the
brake pedalandkeep itdepressed.
X Shift theautomatic transmission toposition
005D.
X Release thebrake pedal.
X Release theelectr icparking brake.
X Switc hoff the automatic locking
(Y page 199).
X Switc hon the hazard warning lamps
(Y page 104).
X Turn theSmart Keyinthe ignition lockto
position 005Aand leave theSmart Keyinthe
ignition lock. Towing
avehicle withboth axles on
the ground
It is importan tthat youobserve thesafety
inst ruction swhen towing awayyourvehicle
(Y page 299).
X On
vehicles withKEYLE SS-GO orthe
KEYLE SS-GO startfunction: youmust use
the Smart Keyinstead ofthe Start/S topbut-
ton (Ypage 126).
The automatic transmission automatically
shifts toposition 005Dwhen youopen thedriv-
er's orfron t-passenger doororwhen you
remove theSmart Keyfrom theignition lock.In
order toensure thattheautomatic transmis-
sion stays inposition 005Cwhen towing away
the vehicle, youmust observe thefollowing
points :
X Make surethatthevehicle isstation ary.
X Turn theSmart Keytoposition 0048inthe igni-
tion lock.
X Depress andhold thebrake pedal.
X Shift theautomatic transmission toposition
005C.
X Leave theSmart Keyinposition 0048inthe
ignition lock.
X Release thebrake pedal.
X Release theelectr icparking brake.
X Switc hon the hazard warning lamps
(Y page 104).
i In
order tosignal achange ofdirect ion
when towing thevehicle withthehazard
warning lampsswitched on,use thecombi-
nation switch asusual. Inthis case, onlythe
indicator lampsforthe direct ionoftravel flash.
Afterresett ingthe combin ation
switch, thehazard warning lampstarts
flashing again. Perm
ittedtowing methods
Mercedes- Benzrecomm endstransportin gyour
vehicle inthe case ofabreakdown, ratherthan
towing itaway.
When towing away,useatowing ropeora
towing barwith both axles onthe ground. Do
not use anytow barsystems. Tr
anspor tingthevehicle
Vehicles withautomat ictransmission !
When
thevehicle isloaded fortran sport,
the fron tand rear axles mustbestation ary
and onthe same transportat ionvehicle.
Position ingover theconn ection pointofthe
tran sport vehicle isnot permitt ed.The drive
train mayotherwise bedamaged. All
vehicles !
You
may onlysecure thevehicle bythe
wheels, notbyparts ofthe vehicle suchas
axle orsteerin gcompon ents.Other wise, the
vehicle couldbedamaged.
X Turn theSmart Keytoposition 0048inthe igni-
tion lock (Ypage 125).
X Shift thetran smission toposition 005C.
As soon asthe vehicle hasbeen loaded:
X Preven tthe vehicle fromrolling awayby
applying theelectr icparking brake.
X Shift thetran smission toposition 005D. Towing
andtow-sta rting
301Breakdown assistance Z

X
Turn theSmart Keytoposition 005Ainthe igni-
tion lock andremove it.
X Secure thevehicle.
The towing eyecan beused topull thevehicle
ont oatrailer ortrans porter fortrans portin g
purposes. Notes
on4MATIC vehicles
! Vehicles
with4MATI Cmust notbetowed
with either thefront orthe rear axle raised,
as doing sowill damage thetrans mission.
Vehicles with4MATI Cmay onlyeither be
towed awaywithboth axles onthe ground or
be loaded upand trans ported.
If the vehicle's transmission, front,or rear axle
is damaged, havethevehicle transported ona
truck ortrailer.
In the event ofdam agetothe electrical
system:
If the battery isdefect ive,theautomatic trans-
mission willbelocked inposition 005D.Toshift
the automatic transmission toposition 005C,you
must provide powertothe vehicle's on-board
electric alsystem inthe same wayaswhen
jump-st arting(Ypage 296).
Have thevehicle transported onatrans porter
or trailer. Tow-star
ting(emergency engine
star ting)
! Vehicles
withautomatic transmission must
not betow-st arted. Youcould otherwise
damage theautomatic transmission.
i You
canfind inform ationon"Jump-start-
ing" under (Ypage 296). Fuses
Import
antsafety notes G
WARNIN
G
If you manipulate orbridge afaulty fuseorif
you replace itwith afuse withahigher
amperage, theelectric cablescouldbeover-
loaded. Thiscould result inafire. There isa
risk ofan accident andinjury. Always
replace faultyfuseswiththespeci-
fied new fuses having thecorrec tamperage.
! Only
usefuses thathave been approved
for Mercedes- Benzvehicles andwhich have
the correc tfuse rating forthe system con-
cern ed.Only usefuses marked withan"S".
Otherwise, componentsorsystems couldbe
damaged.
! Make
surethatnomoisture canenter the
fuse boxwhen thecover isopen.
! When
closing thecover, makesurethatit
is lying correc tlyon the fuse box. Moisture
seeping inor dirt could otherwise impairthe
operation ofthe fuses.
The fuses inyour vehicle servetoclose down
faulty circuits. Ifafuse blows, allthe compo-
nent son the circuit andtheir functionsstop
operating.
Blown fusesmustbereplaced withfuses of
the same rating, whichyoucan recogn izeby
the color andvalue. Thefuse ratings, and
other items ofinform ationtobe complied with
are, listed inthe fuse allocation chart.
The fuse allocation chartisin the fuse boxin
the front -passenger footwell(Ypage 303).
If anewly insertedfuse alsoblows, havethe
cause traced andrectified ataqualified spe-
cialist workshop, e.g.anauthorized Mercedes-
Benz Center. Before
changing afuse
X Secure thevehicle against rollingaway
(Y page 145).
X Switch offallelectric alconsumer s.
X Vehicles withoutKEYLESS-GO: remove
the Smart Keyfrom theignition lock.
X Vehicles
withKEYL ESS-GO start-func-
tion orKEYL ESS-GO: openthedriver's
door.
The vehicle electron icsare now inposition
005A. This isthe same asthe Smart Keybeing
removed fromtheignition.
The fuses arelocated invarious fuseboxes:
R Fuse boxinthe engine compart mentonthe
left- hand sideofthe vehicle, whenviewed in
the direction oftravel
R Fuse boxinthe front -passenger footwell 302
FusesBr
eakdown assistance