2020 MERCEDES-BENZ GLA alarm

Problem
Possible
causes/co nsequences and0050 0050
Solutions You
have lostaSmart-
Key. X
Have theSmartK eydeactivated ataqual ified specialist work-
shop.
X Report theloss immediately tothe vehicle insurers.
X Ifnecessary, havethelocks changed aswell. You
have lostthe
mechanical key. X
Report theloss immediately tothe vehicle insurers.
X Ifnecessary, havethelocks changed aswell. Doo
rs Import
antsafety notes G
WARNING
If children areleft unsupervised inthe vehi-
cle, they could:
R operate thevehicle's equipment
Additionally, childrencouldsetthe vehicle in
motion if,for example, they:
R release theparking brake
R shift theautomatic transmission outof
park position 005D
R start theengine
There isarisk ofan accident andinjury.
Never leavechildren oranimals unattended
in the vehicle.
When leaving thevehicle, alwaystake the
SmartK eywith youand lock thevehicle. This
also applie sfor the Digital Vehicle Keyifthe
"Digital Vehicle Key"functionisactivated via
Mercedes meconn ect.
You should preferably placeluggage orloads
in the cargo compartmen t.Observe theload-
ing guidel ines(Ypage 251). Unloc
kingandopening doorsfrom
the inside X
To unlock andopen afront door: pulldoor
handle 0044.
If the door islocked, lockingknob0043pops
up. The door isunlocked andopens.
X To unlock arear door: pulluplocking
knob 0043.
The door isunlocked andcanbeopened.
X To open arear door: pulldoor handle 0044.
You canopen adoor from inside thevehicle
even ifit has been locked. Youcanonly open
the rear doors frominside thevehicle ifthey
are not secured bythe child-proof locks
(Y page 59).
If the vehicle haspreviously beenlocked with
the SmartK eyfrom theoutside, opening adoor
from theinside willtrigger theanti-t heftalarm
system. Switchoffthe alarm (Ypage 68). Centrally
lockingandunlocking the
vehicle fromtheinside
You cancent rally lockorunlock thevehicle
from theinside. Thiscanbeuseful ifyou wish
to lock thevehicle beforepullingaway ,for
example. Doo
rs
75Opening andclosing Z

X
To unl ock: pre ssbutton 0043.
X To lock :pre ssbutton 0044.
If allthe doors and thetailgate are closed ,
the vehiclelocks.
Mea nwhile, the fuelfil lerfla pwi llnot be
lo cked orunl ocke d.
Yo ucanno tunl ock thevehiclecentra lly from
the inside if the vehicleha sbe en locked with
the Sma rtKey orKEYL ESS-GO .
Yo ucan open ado or from inside the vehicle
eve nif it ha sbe en locked .Yo ucan open the
rea rdo ors from inside the vehicleunl ess they
are secu redbythe child-pro oflock
(Y page 59).
If the vehicleha spre viouslybe en locked with
the Sma rtKey fromtheoutsid e,op eni ng ado or
from theinside wi lltrig ger the anti-thef tal arm
sy stem .Swi tch offthe alarm (Ypage 68).
If alocked door isop ene dfrom theinside, the
pre vious unl ock status ofthe vehiclewi llbe
take ninto consi derati onif:
R the vehiclewa slo cked using the locking
bu tton forthe centra llo cking ,or
R ifthe vehiclewa slo cked automa tically
The vehiclewi llbe fullyunl ocke difit ha dpre -
vio uslybe en fullyunl ocke d.Ifonl ythe driver' s
do or hadbe en pre viouslyunl ocke d,onl ythe
do or wh ich hasbe en opene dfrom theinside is
unl ocke d. Au
tomati clo ck ingfea ture X
To deac tivate: pressand holdbu tton 0043for
ap pro xima telyfiv eseco ndsuntila tone
sou nds.
X To acti vate :pre ssand holdbu tton 0044for
ap pro xima telyfiv eseco ndsuntila tone
sou nds.
If yo upre ssone ofthe two buttons anddonot
hea ra tone, thereleva ntsetti nghasal rea dy
be en selecte d.
The vehicleis locked automa tically wh en the
ig niti onissw itch edon and thewheelsare
turni ng.
Yo ucou ldther eforelock yoursel fou tif:
R the vehicleis be ing pushe d
R the vehicleis be ing tow ed
R the vehicleis on arol lerdy nam ome ter
Yo ucan also switch theautoma ticlocking
func tionon and offusing the on-b oard com-
pu ter (Ypage 199 ). Un
lock ingthe drive r'sdoo r(me chan-
ic al key )
If the vehiclecan nolonger belocked or
unl ocke dwi th the Sma rtKey orKEYL ESS-GO ,
us ethe mech anical key.
If yo uus ethe mech anical key tounl ock and
op en the driver' sdo or, the anti-thef tal arm
sy stem willbe trig gered.Swi tch offthe alarm
(Y page 68).
X Take the mech anical key outof the Sma rt-
Key (Ypage 71).
X Inse rtthe mech anical key into thelock of
the driver' sdo or as far asitwi llgo. 76
Do
orsOpe ning and clos ing

X
Turn themechanic alkey count er-clockwise
as far asitwill gotoposition 0047.
The door isunlocked.
X Turn themechanic alkey back andremove
it.
X Insert mechanic alkey into theSmart Key
(Y page 72). Locking
thevehicle (mechanical key)
If the vehicle cannolonger belocked withthe
Smart KeyorKEYLE SS-GO, usethemechanic al
key.
X Open thedriver's door.
X Close thefront -passenger door,therear
doors andthetailgate.
X Press thelockin gbutton onthe driver’s door
(Y page 75).
X Check whether thelockin gknobs onthe
front -passenger doorandtherear doors are
still visible. Pressdownthelockin gknobs by
hand, ifnecessary.
X Close thedriver's door.
X Take themechanic alkey outofthe Smart -
Key (Ypage 71).
X Insert themechanic alkey into thelock of
the driver's doorasfar asitwill go. X
Turn themechanic alkey clock wiseasfar as
it will gotoposition 0047.
X Turn themechanic alkey back andremove
it.
X Make surethatthedoors andthetailgate
are locked.
X Insert mechanic alkey into theSmart Key
(Y page 72).
i If
you lock thevehicle asdescribed above,
the fuel filler flapisnot locked. Theanti-
theft alarm system isnot armed. Cargo
compar tment Import
antsafety notes G
WARNIN
G
Parts ofthe body could become trapped
during automatic closingofthe tailgate.
Moreover, people,e.g.children, maybe
standin gin the closing areaormay enter the
closing areaduring theclosing process.
There isarisk ofinjury.
Make surethatnobody isin the vicinit yof
the closing areaduring theclosing process.
Use oneofthe following optionstostop the
closing process:
R press the0054 button onthe Smart Key.
R pull orpress theremote operating switch
on the driver's door.
R press theclose button orSTOP button on
the tailgate.
R pull thehandle onthe tailgate. G
DANGER
Combustion enginesemitpoisonous
exhaust gasessuchascarbon monoxide.
Exh aust gases canenter thevehicle interior
if the tailgate isopen while theengine is
runnin g,especially ifthe vehicle isin
motion .There isarisk ofpoisoning.
Always switchoffthe engine beforeopening
the tailgate. Neverdrivewiththetailgate
open. Cargo
compar tment
77Opening andclosing Z

Inhaling
theseexhaustgases ishazardo usto
heal thand canresul tin poiso ning. There isa
risk offatal injury. Therefore, neverleavethe
engine running anenclosed spacewithou t
adeq uate ventilation. G
WARNING
Flamma blemateria lsintroduced through
environmental influenceorby animal scan
ignite ifin contact withtheexhau stsystem
or parts ofthe engine thatheat up.There is
a risk offire.
Carry outregul archecks tomake surethat
there arenoflamma bleforeign materia lsin
the engine compartment orinthe exhau st
system.
Gene ralnotes The
engine runsatahigher speedduringthe
cold start procedu reso that thecataly ticcon-
verter canreach operatingtemperature more
qui ckly. Thesound ofthe engine maychange
duri ngthis time.
Automatic transmission X
Shift thetransmission topositio n005D
(Y page 134).
The transmission positionindicator onthe
multifu nctiondisplayshows 005D
(Y page 134).
i You
canstart theengine intransmission
positio ns005D and 005C.
Start ingprocedure withtheSmart Key To
start theengine usingtheSmartKey instead
of the Start/St opbutton, pullthe Start/St op
button outofthe ignition lock.
X Turn theSmartKey topositio n0049 inthe igni-
tion lock (Ypage 125)andrelea seitas
soon asthe engine isrunning.
Start ingprocedure withtheStart /
Stop button The
Start/St opbutton canbeused tostart the
vehicle manuallywithou tinserting theSmart-
Key into theignition lock.TheStart/St opbut- ton
must beinserted inthe ignition lockand
the SmartKey mustbeinthe vehicle .This
mode forstarting theengine operatesinde-
pendently ofthe ECO start/stop automatic
engine startfunction.
You canstart theengine ifavali dSmartKey is
in the vehicle .Switch offthe engine and
alw ays take theSmartKey withyouwhen leav-
ing the vehicle ,even ifyou only leaveitfor a
short time.Payattention tothe important
safety notes.
X Depress thebrake pedaland keep it
depres sed.
X Press theStart/St opbutton once
(Y page 125).
The engine starts.
Start ingprocedure viasmart phone Observe
theimportant safetynotesonstarting
the engine (Ypage 126).
You canalso start yourengine viayou rsmart-
phone fromoutsid ethe vehicle .In this case,
the previou slyselected climatecontrolsetting
is activated. Inthis way youcan cool orheat
the interior ofthe vehicle beforestarting the
journey.
Only start theengine viayou rsmartphone ifit
is safe tostart andruntheengine whereyour
vehicle isparked.
Observe thelega lstipul ations inthe area
where yourvehicle isparked. Enginestartvia
smartphone maybelimi ted tocertain coun-
tries orregions.
You canexecute amaximum oftwo consecu-
tive starting attempts viayou rsmartphone. If
you insert theSmartKey intotheignition lock,
you can carry outtwo more starting attempts.
Once youhave started theengine, youcan
switch theengine offvia you rsmartphone at
any time.
You canonly start theengine viayou rsmart-
phone if:
R the SmartKey isin the ignition lock
R park positio n005D isselected
R the accelera torpeda lis not depres sed
R the alarm for the anti-theft alarm system is
not set
R the panic alarm isnot activated
R the hazard warning lampsare switched off
R the hood isclosed Drivi
ng
127Drivi ngand parking Z

USA
only: alternatively, thevehicle canbe
opened via:
R the Intern et,under the"Owners Online"sec-
tion
R telephone applications (e.g.foriPhone ®
,
Android ®
)
To do this, youwillneed youridentification
number andpassword .
i Vehicle
remoteopening isonly possible if
the corresponding mobilephonenetwork is
accessible.
Vehicle remoteclosing The
vehicle valetlocking featurecanbeused
when youhave forgotten tolock thevehicle
and youarenolonger nearby.
The vehicle canthen belocked bythe
Mercedes-Benz CustomerAssistance Center.
The vehicle canbeimmediately locked
remotely uptofour days after theignition was
last switched off.After thistime, valetlocking
may bedelay edby15 to60 minutes. After
30 days thevehicle cannolonger belocked
remotely.
X Contact thefollowi ngservice hotlines:
R USA: Mercedes-Benz CustomerAssis-
tance Center at1-800 -FOR-MERCedes
(1-800- 367-6372)or1-866 -990-9007
R Canada: Customer Serviceat
1-888 -923-8367
You willbeasked foryour password .
The next time youareinside thevehicle and
you switch onthe ignition, theDoors Locked Doors
Locked
Remotely Remotely
messagewillappea ron the multi-
function display.
USA only: alternatively, thevehicle canbe
locked via:
R the Intern et,under the"Owners Online"sec-
tion
R telephone applications (e.g.foriPhone ®
,
Android ®
)
To do this, youwillneed youridentification
number andpassword .
i The
vehicle valetlocking featureisavail a-
ble when therelevant mobilephonenetwork
is avail able anddata connec tionispossible .Stolen
vehiclerecove ryservice If
your vehicle hasbeen stolen:
X Notify thepolice.
The police willissue anumbered incident
report.
X This number willbeforwarded tothe
Mercedes-Benz CustomerAssistance Center
together withyour PIN.
The Mercedes-Benz CustomerAssistance
Center thentriestolocate thesystem. The
Mercedes-Benz CustomerAssistance Center
cont acts youand thelocal lawenforcement
agency ifthe vehicle islocated.
However, onlythelaw enforcement agency
is informed ofthe location ofthe vehicle.
i If
the anti-theft alarm system isactivated
for longer than30seconds, Mercedes me
connec tautomaticall ynotifies the
Mercedes-Benz CustomerAssistance Cen-
ter.
Vehicle HealthCheck With
theVehicle HealthCheck, theCustomer
Assistance Centercanprovide improved sup-
port forproblems withyour vehicle. Duringan
existing call,vehicle dataistransferred tothe
Customer Assistance Center.Thecustomer
service representative canusethereceived
data todecide whatkindofassistance is
required .You arethen, forexample, guidedto
the nearest Mercedes-Benz ServiceCenteror
a recovery vehicleiscalled.
If vehicle dataneeds tobe transferred during
an MB Info calloraRoad sideAssistance call,
this isinitiated bythe Customer Assistance
Center. Youwillsee theRoadside Assis‐ Roadside
Assis‐
tance Connected tance
Connected messageonthe multimedia
system display.Ifthe vehicle remote malfunc-
tion diagnosis canbestarted, theRequest Request
for vehicle diagnosis received. for
vehicle diagnosis received.
Start vehicle diagnosis? Start
vehicle diagnosis? message
appea rsinthe displa y.
X Confirm themessage withYes Yes.
X When theVehicle diagnosis: Please Vehicle
diagnosis: Please
start ignition start
ignition messageappears,turn
the SmartKey toposition 2in the ignition
lock (Ypage 125).
X When thePlease followtheinstruc‐ Please
followtheinstruc‐
tions received byphone andmove tions
received byphone andmove
your vehicle toasafe position your
vehicle toasafe position mes- Features
267Stowageandfeatur es Z

You
canspecif yup toten areas simult ane-
ously. Differe ntset tings are possible foreach
area.
USA only: theseset tings can becalled up
under "Owner sOnlin e"athtt p:/ /
www.mbusa. com.
Alt ern ative ly,you can trigger anMB Infocall
and inform thecust omer servicerepre senta-
tiv ethat youwish toact ivate geofencing.
Curren tlyinac tiveareas canbeact ivate dby
tex tmessag e.
Tr iggering thevehicle alarm With
thisfunc tion,you can trigger thevehic le's
panic alarm viatextmessag e.An alarm
sounds andtheexterior lightingflashes .
Depen dingonthe setting,the panic alarm
lasts fiveorten seco nds. After wards, the
alarm switchesoff. Gar
age door opener
Genera lnotes The
Hom eLink®
garage dooropene rint egrat ed
in the rear- view mirrorallows youtooperat e
up tothr ee diffe rentdoor andgate syste ms.
Use theintegrat edgarage dooropene ronly on
garage doorsthat:
R have safetysto pand rever sefeat ures and
R meet currentU.S.feder alsafet ystan dards
Onc eprogr amed, theintegrat edgarage door
opene rin the rear- view mirrorwill assume the
func tion ofthe garage doorsyste m'sremo te
con trol. Please alsoread theoperat inginst ruc-
tion sfor the garage doorsyste m.
When programmin gagarage dooropene r,
park thevehic leoutsid ethe garage. Donot
leave theengin erunn ingwhile programmin g.
Cert aingarage doordrives areincompat ible
with theintegrat edgarage dooropene r.Ifyou
have difficultyprogr aming theintegrat ed
garage dooropene r,con tacta Merc edes- Benz
Ser vice Cent er. Alt
ern ative ly,you can callthefollowin gtele-
phon eassist anceserv ices:
R USA: Mercedes- BenzCustom erAss istan ce
Cent erat1-800 -FOR-ME RCedes
R Canad a:Custom erSer vice at
1- 800 -387- 010 0
R Hom eLink®
hot line 1-800 -355- 351 5(free of
char ge)
More informat iononHom eLink®
and/ orcom -
patible productsisalso available onlineat
htt p:/ /www.h omelink.com.
Not eson the declar ationofcon form ity
(Y page 27).
USA :FCC ID:CB2H MIHL4
Canada: IC:279 B-HMI HL4
Imp ortant safet ynotes G
WARN
ING
When youoperat eor progr amthe door with
the integrat edgarage dooropene r,person s
in the rang eof move mentof the door may
becom etrapped orbe struck bythe door.
There isarisk ofinjury.
When usingtheintegrat edgarage door
opene r,always makesurethatnobo dyis
within therang eof move mentof the door. G
DANGER
Combust ionengin esemit poison ous
exhaust gasessuchascarbo nmon oxide.
Inh aling theseexhaust gasesishazar dous to
health andcanresult inpoison ing.There isa
risk offatal injury. Theref ore,neverleave the
engin erunn inganenc losed space without
adequate ventilat ion.
Progr amming Progr
amming thebut tons
Pay attent ion tothe "Impor tantsafet ynot es"
(Y page 269). Featu
res
269Stowage andfeatures Z