obt
ained intheMer cedes meportal:htt ps:/ /
me. secur e.mercedes -benz.com
Inf orma tion onMer cedes meconnect acci‐
dent andbreakd ownmana gemen t
The accident and brea kdo wnmanag eme ntcan
incl udeth efo llo wing functions:
R Supplem enttotheMer cedes- Benzemer‐
ge ncy callsy stem (/ page308)
If neces sary,thecon tact per son atthe
Mer cedes-Ben zemer gency callcent erfor‐
wa rdsth ecall toMer cedes meconn ect
br eakdo wnand accident management. For‐
wa rding thecall isho we verno tpossi bleinall
countr ies.
R Breakdo wnassi stanc eby amec hanicon
loc atio nand/ ortheto wing away oftheve hi‐
cle tothenear estaut hor ized Mercedes- Benz
Cent er
Yo uma ybe charge dfo rth ese services.
Mor einf ormation aboutMercedes meconnect
ser vices canbeobt ained intheMer cedes me
por tal:htt ps:/ /me .secure.m ercedes -benz.com Data
transf erre ddur ing Mer cedes mecon‐
ne ct cal lse rvices
The datatransf erreddur ing aMer cedes mecon‐
nec tcall depends onthere ason thecall wasini‐
tiat ed, whic hser vice isselect edinthevo ice
con trol system and whic hMer cedes meconnect
ser vices areactiv ated.
Whic hdat ais transf erredfo rth eser vices canbe
ta ke nfrom thecur rentl yva lid term sof use.
These canbeobt ained intheMer cedes mepor‐
ta l:htt ps:/ /me .secure.m ercedes -benz.com Mer
cedes-B enzemer gency callsystem Inf
orma tion ontheMer cedes- Benzemer‐
ge ncy callsystem
Yo ur vehicle iseq uipped withth eMer cedes- Benz
emer gency callsy stem ("eCall ").This featur ecan
help save lives intheeve ntofan acci dent. eCall
in no wayre places assistance prov ided from
dialing 911.
The Mercedes-B enzemer gency callsy stem is
av ailable forat lea sttenye arsst ar tin gfrom the
manuf acturingdate. Mer
cedes-Benz eCallonly functions inareas
wher emobil ephone coverage isavailable from
th ewir eless service prov ider s.Insuf ficie ntnet‐
wo rkcoverage from thewir eless service prov id‐
er sma yre sult inan emerg encycallnotbeing
tr ansmitt ed.
eCal lis ast andar dfeatur ein your Mer cedes-
Ben zve hicle. Inorder tofunction asintended ,
th esy stem relies onthetransmission ofdat a
de tailed inthe"Mer cedes- Benzemergency call
sy stem datatra nsmiss ion"sectionthat follo ws
( / pag e309) .
To disable eCall,acus tomer mustvisit an
au thor ized Mercedes-B enzService depar tment
to deactiv ateth eve hicle's communication mod‐
ule.
Deactiv ationofthis mod ulepreve nts the
act ivat ion ofanyand allMer cedes mecon‐
nect services. Afterthe deactivatio nof
eC all,aut omati ceme rgency calland manua l
emer gency callwill notbe availab le.
The igniti onmus tbe swi tched onbef orean auto‐
matic emergency callcan bemade.
% eCallis acti vatedat thefa ct or y. Multimedia
system 30
7
Pe
rm itted towing methods Bo
th axle son thegr ound Fr
ont axle raised Re
ar axle raised
Ye s,maximum 31mile s(50 km) at31 mp h
(50 km/ h) Ye
sY esTo
wing theve hicl ewith both axle son the
gr ound #
Obser vetheno teson theper mitt edtowing
me thods (/page37 7). #
Makesur eth at thebatt eryis con nect edand
ch arge d.
When thebatt eryis disc harged:
R The engin ecann otbe star ted.
R The elect ric pa rking brak ecan notbe
re leased orapplied.
R The transmissio ncan notbe shif tedto posi‐
tion 005Cor005D. %
Ifth etransmission cannotbe shif tedto posi‐
tion 005C,transpor tth eve hicle (/page380).
A towing vehicle withlifting equipment is
re qu ired forve hicle transpor tatio n.
* NO
TEDama gedue totowing away at
exc essiv elyhigh speeds orove rlong dis‐
ta nces The
drivet ra in could bedamag edwhen tow‐
ing atexc essiv elyhigh speeds orover long
dis tances. #
Atowing speed of30 mph(50 km/h)
mus tno tbe exc eeded. #
Atowing distance of30 miles(50 km)
mu stnotbe exc eeded. &
WARNIN GRisk ofacci dent whento wing
a ve hicle whichis toohea vy
If th eve hicle being tow- star tedor towe d
aw ay ishea vier than theper missible gross
mass ofyour vehicle, thefo llo wing situat ions
can occur:
R The towing eyema ybecome detach ed.
R The vehicle/tr ailercombination may
sw erve oreve nov ertur n. 37
8
Brea kdo wnassista nce
#
Ifano ther vehicle istow- star tedor
to we daw ay,its weight mustno texc eed
th eper missible gross mass ofyour ow n
ve hicle. If
ave hicle mustbe tow- star tedor towe daw ay,
its per missib legross weight mustno texc eed the
per missible gross weight oftheto wing vehicle. #
Information ontheper missible gross weight
of theve hicle canbefound ontheve hicle
identif ication plate(/ page41 5). #
Donotopen thedr iver's door orfront
passeng erdoor ,ot her wise thetransmission
aut omaticall yshif tsto position 005D. #
Fasten theto w bar totheto wing eyes.
* NO
TEDama gedue toinc orrect connec‐
tion oftheto w bar #
Onlyconnect theto w rope ortow bar to
th eto wing eyes. #
Donotactiv ateth eHOLD function. #
Deact ivat eth eto w- aw ay alar m(/ page79) . #
Deact ivat eAc tiveBr ak eAssi st(/ pag e17 1). #
Shif tth etra nsmiss iontoposition 005C. #
Release theelectr icpar king brak e. &
WARNIN GRisk ofacci dent dueto limi‐
te dsaf ety-re lat ed func tionsdur ing the
to wing proce ss
Saf ety-re lat ed func tionsar elimit edorno lon‐
ge rav ailable inthefo llo wing situat ions:
R theignition isswitc hedoff.
R thebr ak esy stem orpowe rst eer ing sys‐
te m ismalfu nctioning.
R theener gysupply ortheon- boar delectr i‐
cal system ismalfunct ioning.
When your vehicle isthen towe daw ay,signif ‐
icant lymor eef fort ma ybe requ ired tosteer
and brak eth an isno rm allyre qu ired. #
Use ato w bar . #
Mak esur eth at thesteer ing wheel can
mo vefreely ,bef oreto wing theve hicle
aw ay. *
NO
TEDama gedue toexcess ive tracti ve
po we r If
yo upull away shar ply, thetractiv epo we r
ma ybe toohigh andtheve hicles couldbe
damag ed. #
Pull away slo wlyand smoo thly. No
teson reco vering ave hicl eth at isstuc k *
NO
TEDama geasare sult ofreco vering a
ve hicle that isstuc k If
th etractiv epo we ris toohigh, theve hicles
could bedamag ed. #
Pull theve hicle that isstuc kout as
st ra ight andevenlyas possi ble du ring
re co very. Obser
vethefo llo wing during reco very to avo id
damag eto your vehicle:
R Ifth edr iven wheels gettr ap pe don loose or
mu ddygr ou nd, reco verth eve hicle withth e
utm ostcar e, Br
eak down assis tance 37
9
#
Mak esur eth at thefront and rear axle scom e
to rest on thesame transpor tatio nve hicle.
* NO
TEDama getothedr ivet ra in due to
inc orrect pos itioning #
Donotpos ition theve hicle abovethe
connecti onpointofthetranspor tve hi‐
cle. Po
sition oftowing eyes To
wing eyes 1 areatt ached tothefront and
re ar oftheve hicle. To
w- star ting theve hicl e(eme rgency engine
st ar t) *
NO
TEDama getotheaut omatic trans‐
mission duetotow star tin g The
automat ictransm issionma ybe damag ed
in thepr ocess oftow star tin gve hicles with
aut omatic transmission. #
Vehicles withaut omatic transmission
mus tno tbe tow star ted. #
Donotto w- star tth eve hicle. Elec
trical fuses No
teson electr icalfuses &
WARNIN GRisk ofacci dent andinjury
due tooverloaded lines
If yo uman ipulat eor bridg eafa ulty fuse orif
yo ure place itwit hafuse withahigher
am per age, theelectr icline could beove rloa‐
ded.
This could result inafire . Br
ea kdo wnassista nce 38
1
Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
00B3 En gine OilLevel Cannot Be
Measured *T
heelectr icalconn ection totheoil leve lsen sor has been interru pte dor theoil leve lsen sor isfaulty . #
Con sult aqu alif ied spec ialistwo rkshop. Tr
ansmis sion Di
spla ymessag es
Possible causes/conseq uencesand0050 0050
Solutions
To Deselect Por N,
Depress BrakeandStart
En gine *
Yo uha ve attem pte dto shif tth etra nsmiss ionout ofpar kposition 005Dorneutral 005Cand intoano ther tra nsmiss ion
position . #
Depr essthebr ak epedal. #
Chang eth etra nsmiss ionposition . #
Startth eengine.
Apply Braketo Shift to'R' *
Youha ve attem pte dto select transmission position005E. #
Depr essthebr ak epedal. #
Select transmiss ionposition 005E. Displa
ymessag esand warning/ indic ator lam ps 455
Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Driver 'sDoor Open &
Transmission NotinPRisk
of Vehicle RollingAway *
The driver's door isno tfully closed andtransmission position005B,005Eorneutr al005C isselect ed. #
Select parkposition 005Dwhen switchingoffth eve hicle.
Only Shift to'P' when Vehi-
cle isStation ary *
Pa rk position 005Dcan beeng aged onlywhen theve hicle isstatio nary. #
Tostop, depr essthebr ak epedal. #
Shif tth etra nsmiss iontopar kposition 005Dwhile theve hicle isstatio nary.
App lyBra ketoShi ftfrom
'P' *
Yo uha ve attem pte dto shif tth etra nsmiss ionout ofpar kposition 005Dand intoano ther tra nsmiss ionposition . #
Depr essthebr ak epedal. #
Select transmiss ionposition 005B,005Eorneutr al005C.
N Permanen tlyAct ive Risk
of Rolling Away *
While theve hicle isrolling orwhile youar edr ivin g,ne utral 005Chas been engage d. #
Tostop, depr essthebr ak epedal. #
Shif tth etra nsmiss iontopar kposition 005Dwhile theve hicle isstatio nary. #
Tocontinu edr ivi ng, select transm ission position 005B or005E.
Servi ceRequire dDo Not
Shif tGe ars VisitDeal er *T
hetransmission ismalfunctionin g.The transmission positioncannolong erbe chang ed. #
When transm issionposit ion005Bisselec ted, con sult aqu alif ied spec ialistwo rkshop anddonotch ang eth etra ns‐
mission position. #
Forall other transmission positions,parkth eve hicle safely. #
Consult aqu alif ied spec ialistwo rkshop orbreakdo wnservice. 456
Displa ymessag esand warning/ indic ator lam ps
Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Reversing NotPossible
Servic eRequired *
The transmission ismalfunct ioning.Thetransmission position005Ecann otbe select ed. #
Consult aqu alif ied spec ialistwo rkshop.
Transmission Malfunction
Stop *
The transmission ismalfunctioning. Thetransmission shiftsto neu tral 005C automatical ly. #
Pullove rand stop theve hicle safely assoon aspossible inaccor dance withth etra ffic con dition s. #
Depr essthebr ak epedal. #
Engage par kposition 005D. #
Consult aqu alif ied spec ialistwo rkshop.
Stop Vehicle LeaveEngine
Running WaitTransmission
Cooli ng *T
hetransmission isove rheating. Pullingaway ma ybe temp orarily im pair edornotpossible. #
Pull overand stop theve hicle safely assoon aspossible inaccor dance withth etra ffic con dition s.Do notcon ‐
tin ue drivin gunder anycir cums tances. #
Lea vetheengine running . #
Waitunt ilth edispla ymessag edisappear sbef orepulling away.
Auxi liar yBatte ryMa lfunc-
tio n *T
heauxilia rybatt eryfo rth etra nsmiss ionisno long erbeing charge d. #
Consult aqu alif ied spec ialistwo rkshop. #
Untilthen, manuall yselect transmission position005Dbeforeyo uswit choffth eengine. #
Beforelea ving theve hicle, apply theelectr icpar king brak e. Displa
ymessag esand warning/ indic ator lam ps 45
7