2020 MERCEDES-BENZ C-CLASS SEDAN ESP

Auto
matic Tra fficJa m Avoi dance canbe
sw itched on0073 oroff0053 forth ese routetyp es.
If Aut omat icTraf ficJam Avoidan ceisswit ched
on, Ask inthe Even tof Traffic JamAvoidan cecan
be select ed.
The Autom aticTraffic JamAvoidan ceand Askin
the Even tof Traffic JamAvoidan cesettings are
no tav ailable ineve rycou ntry.
The settings enable thefo llo wing:
R Automat icTraff icJam Avoidanc e
The routeis calc ulatedwithth ecur rentl yse t
ro utetyp e.
Tr af fic re por tsvia LiveTr af fic Inf ormati onare
ta ke nint oacco unt.
Liv eTr af fic Inf ormati onisno tav ailable inall
coun tries.
R Askin theEv ent ofTraf ficJam Avoidan ce
A pr om ptappear swhen ane wrouteis de tec‐
te dwit hashor terjour neytime basedon traf‐
fi c re por ts.Youcan continue touse thecur‐
re nt routeor use thedynamic routeins tead. Select
ingrout eop tions
Mul timedi asy stem:
4 Navigation 5
À Route andPosition
5 Avoid Option s
Av oiding areas #
Sele ctAreas (/page30 1).
Av oiding highways,fe rries, motorailtrains,
tu nnels, unpavedro ads #
Select 0073ordese lect0053avo idop tion .
Using tollro ads #
Select UseTollRoa ds. #
Select Cash orElectronic Billing orOff .
The routeta ke sint oaccount roads that
re qu ire th epa yment ofausag efe e(toll).
If Off isselect ed,tollro ads areno tta ke nint o
acco unt.
The select edrouteop tio ns can notalw aysbe
im plement ed.Ther efor e, aro utema yinc lude a
fe rry, forins tance, eventh ough theavo idFer ries
op tion isenabled. Amess ageappear sand you
will hear acor responding message. Using
carpool lanes #
Select Number ofOccupants inthe Vehicle. #
Select number .
When usingcarpool lanes, observetheappli‐
cable legalrequ iremen tsas wellas anycon ‐
dition sper tainin gto when andwher esuc h
lanes maybe used. Carpool lanes mayonl y
be used ifcer tain con dition sar eme t.
These routeop tio ns areno tav ailable ineve ry
cou ntry.
Selec tingnotifications
Multimedia system:
4 Navigation 5
Z Option s
5 Announc ement s #
Switc han announ cementon 0073 oroff0053.
Yo ucan choose from thefo llo wing announc e‐
men ts:
R Announ ceTraff icWarn ings
This function isno tav ailable inall coun tries.
R Announc eSt reet Name s 288
Multimed iasystem

Mo
ving thema p
Multi media system:
4 Navigation 5
Z Option s
5 Map Menu #
Alternativ ely,if th emap isdispla yedin full
scr een mode, press thecent ralcon trol ele‐
men t.
The map menuappear s. #
Selec t"Mo vemap" inmap menu 2
(/ page298) . #
Swipe inanydir ection ontheTo uc hCon trol
or touc hpad.
or #
Slid eth econ troller inanydir ect ion.
The map movesin thecor responding direc‐
tion under thecr osshair .The further you
mo veyour fing er aw ay from thest ar tin gposi‐
tio non theto uc hpad, thefa ster themap
mo ves. Selec
tingthema por ientat ion
Multi media system:
4 Navigation 5
Z Option s
5 Map Menu #
Alternativ ely,if th emap isdispla yedin full
scr een mode, press thecent ralcon trol ele‐
men t.
The map menuappear s. #
Inmap menu3 ,selec tN, 2D or
3D( /pag e298 ).
R N:the2D map viewisdispla yedso that
no rth is alw aysat theto p.
R 2D: the2D map viewisaligned tothe
dir ect ion oftrav el.
R 3D: the3D map viewisaligned tothe
dir ect ion oftrav el.
Selecting POIsymbols
Multimedia system:
4 Navigation 5
Z Option s
5 Map Conten t
POIs include gasst atio nsand hotels whic hcan
be displa yedas symbols onthemap, forex am‐
ple. Notall POI sar eav ailable everywher e. #
Sele ctPOI Symb ols.
The 003Bdo tindic ates thecur rent setting .
Stand arddispl ayssymbols ofpredef ined cat‐
egor iesonthemap.
User Definedallo wsyouto per sonall yselect
th esymbols forth eav ailable categor ies.
Non eswit ches thedispla yof f. #
Select ase tting. #
User Defined:select categor ies.
The POIsymbols oftheselect edcategor ies
ar edispla yed0073 ornotdispla yed0053.
Selecting thedisp layof text inf ormat ionin
th ema p
Multi media system:
4 Navigation 5
Z Option s
5 Text Information #
Select text informati on.
Cu rrent Streetsho wsthest re et youar ecur ‐
re ntly drivi ng on atthebo ttom ofthedispla y.
When themap ismo ved, thefo llo wing infor‐
matio nappear sunder thecr osshair :
R Street nam e 30
0
Mu ltimed iasystem

#
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Using
Mercedes-Benz Link,va rious funct ions
and select edmobile phoneappscanbetransf er‐
re dto themedia display.
The Mercedes-B enzLink controlbo xsupplemen ‐
ta ry equipment isrequ ired forth is. Youcan
obt ain this at an aut hor ized Mercedes -Benz Cen‐
te r.
% The Mercedes-B enzLink controlbo xuses
th eAn droid oper ating system.
% The service prov ider isresponsible forth ese
apps andtheser vices andcontent conne c‐
te dto it.
Connecting Mercedes-B enzLink withth e
mu ltim edia system #
Conn ecttheMer cedes- BenzLinkcontrol bo x
wit hth eç USBportof themultimedia
con nect ionunit using asuit able connect ing
cable. %
Asuit able connect ingcable isavailable sep‐
ar atelyat an aut hor izedMer cedes-Ben zCen‐
te r.
Using Mercedes-Benz Link
Re quirement s:
R The Mercedes- BenzLink control bo xis con ‐
nec tedwit hth emultimedia system using the
ç USBport.
Multimedi asy stem:
4 Connec t #
Select Mercedes- BenzLink. #
Select MBLink.
The mobile phonefunctionsand apps are
av ailable andshownonthemedia display.
Yo ucan find mor einf orma tionin theMer cedes-
Benz Linkcontrol bo xoper ating instruction s.
Ending Mercedes-Benz Link
Multimedia system:
4 Connec t5
Mercedes- BenzLink #
Select Disconnect.
The connect ionisended. The
mobile phonecontinues tobe supplied
wit helect ricity .
or #
Disco nnect thecon nect ingcable between
th eMer cedes- BenzLinkcontrol bo xand the
multime diasystem.
% Mer cedes- Benzrecomme ndsdisconnecti ng
th econ nect ingcable onlywhen theve hicle
is statio nary. App
leCar Play® Ov
ervie wof App leCar Play® &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract edfrom the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. Multimedia
system 31
7

#
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
iPhone ®
func tionscan beused viathemultime‐
dia system using Apple CarPla y®
.The yar eoper‐
at ed using thecent ralcon trol elemen tor the
Sir i®
vo ice- oper ated con trol system. Youcan
act ivat eth evo ice- oper ated con trol system by
pr essing andholding the00E3 buttononthe
multifu nctionsteer ing wheel.
When usingApple CarPla y®
via thevo ice- oper‐
at ed con trol system, themultimedia system can
st ill be oper ated via theVo ice Cont rolSy stem
(/ page24 2).
Onl yone mobi lephone atatime canbeconnec‐
te dvia Apple CarPla y®
to themultimedia sys‐
te m. The
availabilit yof App leCarPla y®
ma yva ry
acc ordin gto thecount ry.
The service prov ider isresponsible forth is appli‐
cat ion and theser vices andcontent conne cted
to it.
Apple CarPla y®
is are gis tere dtra demar kof
Apple Inc.
Inf ormat iononApple CarPla y®
While usingApple CarPla y®
va rious funct ionsof
th emultimedia system, e.g.telephon yor the
media sourcesBlue tooth®
audio andiPod ®
,ar e
una vailable.
Onl yone routeguidan cecan beact ive at atim e.
If ro uteguidan ceisact ive on themultimedia sys‐
te m, itis closed whenrouteguidan ceisstar ted
on themobile phone.
Connecting aniPhone ®
via Apple CarPla y®
Re quirement s:
R Apple ®
oper atingsy stem version iOS 8.3or
abo veisins talled ontheiPhone ®
.
R AnInterne tcon nect ionisrequ ired forth efull
ra ng eof func tions forApple CarPla y®
. R
The iPho ne®
is connect edtothemultimedia
sy stem viatheUSB portç using asuit a‐
ble cable (/page336).
Multimedia system:
4 Connec t5
Apple CarPlay
Se tting automat icor manu alstar t
A messa geappear swhen connectedfo rth efirs t
tim e. #
Automatic star t:select Automatically.
Start Automatically isactiv ated 0073.
Apple CarPla y®
will nowstar timm ediat ely
af te rth eiPhone ®
is con nect edtothemulti‐
media system using aUSB cable. #
Manua lst ar t:select Manual ly. #
Select theiPhone ®
in thede vice list.
Ac cep ting/r eject ingtheda ta protection reg‐
ulat ions
A messag ewit hth edat apr otect ion regulations
appear s. #
Select Accept &Start .
or 31
8
Multimedia system

#
Select Decl ine&End .
Ex iting Appl eCarP lay® #
Press the00E2 buttononthemultifunc tion
st eer ing wheel, forex am ple.
% IfApp leCarPla y®
wa sno tdispla yedin the
fo re grou nd before discon necting,theappli‐
cation star ts inthebac kground when recon‐
nect ed.Youcan callupApple CarPla y®
in
th emain menu.
Calling upApple CarPla y®
sound settings
Multimedia system:
4 Connec t5
Apple CarPlay 5
Sound #
Select thesound menu(/page352).
Ending AppleCarPla y®
Multimedia system:
4 Connec t5
Apple CarPlay #
Select Disconnect.
The connect ionisended.
The mobile phonecontinues tobe supplied
wit helect ricity .
or #
Disco nnect thecon nect ingcable between
th emobile phoneandmultimedia system.
Mer cedes- Benzrecomme ndsdisconnecti ng
th econ nect ingcable onlywhen theve hicle is
st atio nary. Andr
oidAuto Andr
oidAutoove rview &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
Mobile phonefunctionscan beused with
An droid Autousin gth eAn droid oper ating sys‐
te m on themultimedia system. Itis oper ated
using thecent ralcon trol elemen tor thevo ice
con trol. Youcan activat eth evo ice- opera tedcon ‐
tr ol system bypressing andholding the00E3
butt ononthemultifunc tionsteer ing wheel.
When usingAndroid Autovia thevo ice- opera ted
contr olsystem, themultimedia system can still
be opera tedvia theVo ice Cont rolSy stem
(/ page24 2).
Onl yone mobi lephone atatime canbeconnec‐
te dvia Android Auto tothemultimedia system.
The availabilit yof An droid Autoand Android Auto
App sma yva ry acc ordin gto thecount ry.
The service prov ider isresponsible forth is appli‐
cat ion and theser vices andcontent conne cted
to it. Multim
ediasystem 31
9

or
#
Discon nectthecon nect ingcable between
th emobile phoneandmultimedia system.
Mer cedes- Benzrecomme ndsdisconnecti ng
th econ nect ingcable onlywhen theve hicle is
st atio nary. Tr
ansf erre dve hicl edata withAndroidAuto
and Apple CarPla y® Ov
ervie wof transf erre dve hicl edata
When using Andr oidAutoor Apple CarPla y®
,cer‐
ta in vehicle datais transf erredto themobile
phone. Thisenables youto getth ebes tout of
select edmobile phoneservices. Vehicle datais
no tdir ectl yaccessible.
The follo wing system information istransmit ted:
R Softwarere lease ofthemultimedia system
R System ID(anon ymized)
The transf erofthis dat ais used tooptimize com‐
munication between theve hicle andthemobile
phone. To
do this, and toassig nse veralve hicles tothe
mobil ephone, ave hicle identif ierisrando mly
ge ner ated .
Thi sha sno conne ctionto theve hicle identif ica‐
tion number (VIN)andisdele tedwhen themulti‐
media system isrese t(/ page27 6).
Th efo llo wing drivin gst atus datais trans mitted:
R Trans miss ionposit ionengaged
R Distinction between parked, stands till,ro lling
and drivin g
R Day/n ight mode oftheins trument cluster
The transf erofthis dat ais used toalter how
con tent isdispl ayed tocor respond tothedr iving
situation .
The follo wing positiondatais transmit ted:
R Coor dinat es
R Speed
R Com pass direct ion
R Accel erati on dire ction Thi
sda ta isonl ytransf erredwhile thena vig ation
sy stem isactiv ein order toimprove it(e.g. soit
can continue func tioningwhen inatun nel). Mer
cedes mecalls Mak
ingacall viatheov erhead controlpa nel
Re quirement s:
R Youha ve acc ess toaGSM network.
R The cont ract partner' sGSM networkco ver‐
ag eis available inthere spectiv ere gion.
R The ignition isswitc hedonsothat vehicle
dat acan betransf erredaut omatic ally. Multimedia
system 32
1

cal
lin theeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Di spl aysin themed iadisp lay:
SOS READY :eC allav ailable
SO SNOT READY: theignition isno ton oreCall
is no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall system at:htt p://
www .mercedes- benz.com /con nect_ecall .
% Ifth er eis amalfunct ionintheemer gency
cal lsy stem (e.g. amalfunct ionwithth e
speak er,micr ophone, airbag,SOS button), a
cor responding messageappea rsinthemul‐
tifun ction displa yof theins trument cluster.
Tr igg ering anaut omat icemer gency call
Re quirement s
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntlych arge d.
If re stra int systems suchas airbags orEmer ‐
ge ncy Tensi oni ng Device sha ve been activated af
te ran accide nt,theMer cedes- Benzemer‐
ge ncy callsy stem mayaut omaticall yinitiat ean
emer gency call.
The eme rgency callhas been made:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call.
If no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e. If
an eme rgency callhas been initiat ed:
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator.
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
R Ifno vehicle occupant answers, an ambu‐
lance issent totheve hicle immediat ely.
Tr igg ering ama nual emer gency call #
Press and hold theSOS buttonintheove r‐
head controlpanel forat lea stone second.
The emer gency callha sbe en ma de:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers. 32
6
Mu ltimed iasystem

R
Remain intheve hicle ifth ero ad and traf fic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent erser vice prov ider .
R Onthebasis ofthecall, theser vice prov ider
decide swhe ther itis neces saryto cal lre s‐
cue teams and/ orthepolice totheacciden t
sit e.
If no con nect ioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e.
End inganunin tentional emergency call #
Select 0076onthemultifunc tionsteer ing
wheel. Depressbutt onforse veralseco nds.
Data transf eroftheMer cedes- Benzemer‐
ge ncy callsystem
In theeve ntofan automatic ormanua lemer‐
ge ncy callth efo llo wing datais transmit ted, for
ex am ple:
R Vehicle's GPSposition data R
GPS position dataon thero ute(a few
(hun dred meters)be fore theinciden t)
R Direct ion oftra vel
R Vehicle identif ication number
R Vehicle drive type
R Number ofpeop lede term ined tobe inthe
ve hicle
R Whe ther Mer cedes meconnect isavailable
or not
R Whe ther theemer gency callwa sinitiat ed
manually oraut omatically
R Time oftheacciden t
R Languag ese tting onthemultimedia system
Dat atra nsmit tedis vehicle information. Foran y
qu estion sabout thecollect ion,useand shar ing
of theeCall system data,please contact MBU‐
SA 'sCus tomer Assis tance Center at800-F OR-
MER C.
Fo rCa nada ,plea secont actMBC's Customer
Assis tance Center at1-800-38 7-0100.
Cu stomer requ ests forco veredinf ormation
should besubmitt edvia thesame chann els. Fo
raccide ntclar ificatio npur poses ,th efo llo wing
measur escan betake nup toan hour afte rth e
emer gency callha sbe en initia ted:
R The current vehicle position canbecalled up.
R Avo ice con nection totheve hicle occupants
can beestablished Online
andInterne tfunctions Int
erne tconnection Inf
ormat iononconnecting totheInt erne t &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract edfrom the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. Mu
ltimed iasystem 32
7