2020 MAZDA MODEL CX-30 Owners Manual

(EPB) automatically have not been
met.
▼AUTOHOLD Warning Beep
Warning light flashes/message is
displayed and beep sound is activated
simultaneously for about 5 seconds
when using AUTOHOLD function or
when AUTOHOLD switch is operated.
Because a problem with AUTOHOLD
function has occurred, AUTOHOLD
function does not operate even if
AUTOHOLD switch is operated.

If the warning light flashes/message is
displayed and the beep sound is
activated simultaneously, have your
vehicle inspected at an Authorized
Mazda Dealer.
▼Vehicle Problem Warning Beep
If any of the following problems occur,
a warning beep is activated. Check the
information regarding the warning
indication in the instrument cluster or
on the center display.
Automatic transmission problemIncrease in automatic transmission
internal temperature
Brake
fluid amount decreaseEngine oil level sensor problemElectric Parking Brake (EPB) problemEngine hydraulic pressure decreaseEngine coolant temperature increaseEngine system problem
▼Blind Spot Monitoring (BSM)
System Warning Beep*
The Blind Spot Monitoring (BSM)
warning beep operates when the turn
signal lever is operated to the side
where the Blind Spot Monitoring
(BSM) warning light is illuminated.
▼Front Cross Traffic Alert (FCTA)
Warning Beep*
The Front Cross Traffic Alert (FCTA)
warning beep is activated if there is a
possibility of collision with a vehicle
approaching from the front on the left
and right sides of the vehicle.
▼Rear Cross Traffic Alert (RCTA)
Warning Beep*
The Rear Cross Traffic Alert (RCTA)
warning beep is activated if there is a
possibility of collision with a vehicle
approaching from the rear on the left
and right sides of the vehicle.
▼
Lane Departure Warning Sound*
While the system is operating, if the
system determines that the vehicle may
depart from the lane, it sounds a
warning sound.
NOTE
The volume of the Lane Departure
Warning System (LDWS) warning
sound can be changed.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
▼Mazda Radar Cruise Control
(MRCC) System Warnings*
The Mazda Radar Cruise Control
(MRCC) system warnings notify the
driver of system malfunctions and
cautions on use when required.
Check based on the beep sound.
Warning beep type Notification content
The beep sounds 1
time while the Mazda
Radar Cruise Control
(MRCC) is operating The vehicle speed is
slower than 25 km/h
(16 mph) and the
Mazda Radar Cruise
Control (MRCC) sys-
tem has been can-
celed.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.7-39
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Warning beep type Notification content
The beep sounds in-
termittently while the
Mazda Radar Cruse
Control (MRCC) is op-
erating. The distance between
your vehicle and the
vehicle ahead is too
close. Check the safety
of the surrounding
area and reduce vehi-
cle speed.
▼
Mazda Radar Cruise Control with
Stop & Go function (MRCC with
Stop & Go function) System
Warnings
*
The Mazda Radar Cruise Control with
Stop & Go function (MRCC with Stop
& Go function) system warnings notify
the driver of system problems and
precautions on use when required.
Check after hearing a warning beep
sound.
Warning beep type Notification content
The beep sounds 1
time while the Mazda
Radar Cruise Control
with Stop & Go func-
tion (MRCC with Stop
& Go function) is op-
erating If a malfunction occurs
in the system, make
sure that the Mazda
Radar Cruise Control
with Stop & Go func-
tion (MRCC with Stop
& Go function) has
been canceled.
The beep sounds in-
termittently while the
Mazda Radar Cruise
Control with Stop &
Go function (MRCC
with Stop & Go func-
tion) is operating. The distance between
your vehicle and the
vehicle ahead is too
close. Check the safety
of the surrounding
area and reduce vehi-
cle speed.
▼
Excessive Speed Warning*
If the vehicle speed exceeds the speed
limit sign displayed in the active driving
display/instrument cluster, the area
around the speed limit sign flashes in
amber and the warning sound is
activated at the same time. If the
vehicle speed continues to exceed the
displayed speed limit sign, the
indication stops flashing and remains
on.
▼
Collision warning*
If there is a possibility of a collision
with a vehicle ahead, a warning sound
is activated at the same time as the
warning indications are displayed in
the instrument cluster or active driving
display.
▼Door-ajar Warning Beep
A warning beep is actived if the vehicle
is driven with any door or liftgate ajar.
Drive the vehicle after closing the
doors and liftgate.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-40*Some models.
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When Liftgate Cannot beOpened
▼When Liftgate Cannot be Opened
If the battery is dead, the liftgate
cannot be unlocked and opened.
In this case, the liftgate can be
unlocked by taking care of the dead
battery situation.
Refer to Jump-Starting on page 7-13.
If the liftgate cannot be unlocked even
if the dead battery situation has been
resolved, the electrical system may
have a malfunction.
In this case, the liftgate can be opened
using the following procedure as an
emergency measure.
1. Wrap the end of a
flathead
screwdriver in a cloth and remove
the cap on the interior surface of
the liftgate using it.
2. Turn the lever to the right to unlock
the liftgate.
(With power liftgate)
(Without power liftgate)
After performing this emergency
measure, have the vehicle inspected at
an Authorized Mazda Dealer as soon
as possible.
If Trouble Arises
When Liftgate Cannot be Opened
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If the Active DrivingDisplay Does Not
Operate
*
▼If the Active Driving Display Does
Not Operate
If the active driving display does not
operate, switch the ignition off and
then restart the engine. If the active
driving display does not operate even
with the engine restarted, have the
vehicle inspected at an Authorized
Mazda Dealer.
If Trouble Arises
Active Driving Display Does Not Operate
7-42*Some models.
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Windshield Wipers
Operate at High Speed
▼ Windshield Wipers Operate at
High Speed
The windshield wipers may operate at
high speed if there is a problem with
the wiper control. If the windshield
wipers operate at high speed
regardless of the wiper switch
operation, have your vehicle inspected
by an Authorized Mazda Dealer.
If Trouble Arises
Windshield Wipers Operate at High Speed
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MEMO
7-44
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8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-
on equipment.
Customer Assistance................. 8-2 Customer Assistance
(U.S.A.).................................8-2
Customer Assistance
(Canada).............................. 8-6
Customer Assistance (Puerto
Rico).....................................8-8
Customer Assistance
(Mexico)............................... 8-9
Mazda Importer/Distributors ..........
............................................ 8-11 Importer/Distributor............8-11
Reporting Safety Defects.......... 8-12 Reporting Safety Defects
(U.S.A.)...............................8-12
Reporting Safety Defects
(Canada)............................ 8-13
Warranty................................8-14 Warranties for Your Mazda ..........
.......................................... 8-14
Outside the United States/
Canada............................... 8-14
Registering Your Vehicle in A
Foreign Country (Except United
States and Canada).............. 8-15
Add-On Non-Genuine Parts and
Accessories......................... 8-16
Cell Phones............................ 8-17Cell Phones Warning............ 8-17
Event Data Recorder................ 8-18 Event Data Recorder (U.S.A. and
Canada)..............................8-18
Recording of Vehicle Data........ 8-19 Recording of Vehicle Data.... 8-19
Uniform Tire Quality Grading System
(UTQGS)................................ 8-20 Uniform Tire Quality Grading
System (UTQGS).................. 8-20
Tire Information (U.S.A.).......... 8-22 Tire Labeling........................ 8-22
Location of the Tire Label
(Placard)............................. 8-25
Tire Maintenance................. 8-27
Vehicle Loading................... 8-29
Steps for Determining the Correct
Load Limit........................... 8-32
Declaration of Conformity....... 8-33 Declaration of Conformity ...........
.......................................... 8-33
8-1
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Customer Assistance(U.S.A.)
▼Customer Assistance
Your complete and permanent
satisfaction is our business. We are
here to serve you. All Authorized
Mazda Dealers have the knowledge
and the tools to keep your Mazda
vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you
take the following steps:
NOTE
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modified to accommodate a person
with certain medical conditions in
accordance with a certified physician,
contact an Authorized Mazda Dealer.
For more informatio
n, go to NHTSA
website www.safercar.gov (VEHICLE
SHOPPERS > Air Bags > Air Bag FAQs >
Air Bag Deactivation).
▼ STEP 1: Contact Your Mazda
Dealer
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue.
If your concern has not been
resolved by the CUSTOMER
RELATIONS, SALES, SERVICE, or
PA RT S M A N AG E R , t h e n p l ea s e
contact the GENERAL MANAGER of
the dealership or the OWNER.
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modified to accommodate a person
with certain medical conditions in
accordance with a certified
physician, go to STEP 2.
▼ STEP 2: Contact Mazda North
American Operations
If for any reason you feel the need for
further assistance after contacting your
dealership management or it becomes
necessary to have the components or
wiring system for the supplementary
restraint system modified to
accommodate a person with certain
medical conditions in accordance with
a certified physician, you can reach
Mazda North American Operations by
one of the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including
how to locate or contact a local Mazda
dealership in the U.S., can be found
here.

E-mail: click on “Contact Us” located
on the bottom of the page at
www.mazdausa.com under “Help”

By phone at: 1 (800) 222-5500

By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you
efficiently and
effectively, please help us by providing
the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
Customer Information and Reporting Safety Defects
Customer Assistance
8-2
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