2020 LINCOLN NAUTILUS Owners Manual

The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a group
of automotive safety experts known as the
Side Airbag Technical Working Group. These
recommended testing procedures help
reduce the risk of injuries related to the
deployment of side airbags (including the
Safety Canopy).
CRASH SENSORS AND AIRBAG
INDICATOR
WARNING: Modifying or adding
equipment to the front end of your vehicle
(including hood, bumper system, frame,
front end body structure, tow hooks and
hood pins) may affect the performance of
the airbag system, increasing the risk of
injury. Do not modify or add equipment to
the front end of your vehicle. Your vehicle has a collection of crash and
occupant sensors which provide information
to the restraints control module. The
restraints control module deploys (activates)
the seatbelt pretensioners, driver airbag,
passenger airbag, knee airbag(s), seat
mounted side airbags and the Safety
Canopy. Based on the type of crash, the
restraints control module deploys the
appropriate safety devices.
The restraints control module also monitors
the readiness of the above safety devices
plus the crash and occupant sensors. The
readiness of the safety system is indicated
by a warning indicator light in the instrument
cluster or by a backup tone if the warning
light is not working. Routine maintenance of
the airbag is not required.
A difficulty with the system is indicated by
one or more of the following: •
The readiness light will not illuminate
immediately after you switch the ignition
on.
• The readiness light either flashes or stays
lit.
• A series of five beeps is heard. The tone
pattern repeats periodically until the
problem, the light or both are repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The restraint system is designed to activate
when the vehicle sustains conditions
sufficient to cause the restraint control
module to deploy a safety device.
54
Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Supplementary Restraints SystemE67017

The fact that not all the safety devices
activate for all occupants in a crash does not
mean something is wrong with the system.
Rather, it means the restraints control module
determined the accident conditions (crash
severity, type of crash, belt usage) were not
appropriate to activate these safety devices.
•
The front airbags are designed to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The seatbelt pretensioners are designed
to activate in frontal, near-frontal and side
crashes, and in rollovers.
• The knee airbag(s) may deploy based on
crash severity and occupant conditions. •
The side airbags are designed to inflate
in certain side impact crashes or rollover
events. Side airbags may activate in other
types of crashes if your vehicle
experiences sufficient sideways motion
or deformation, or a certain likelihood of
rollover.
• The Safety Canopy is designed to inflate
in certain side impact crashes or rollover
events. The Safety Canopy may activate
in other types of crashes if your vehicle
experiences sufficient sideways motion
or deformation, or a certain likelihood of
rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
55
Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Supplementary Restraints System

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that can
call for help if you are in an accident. If a
crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts [if
equipped], or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth enabled phone. You can learn
more about the 911 Assist feature, by visiting:
Website
www.owner.lincoln.com
www.syncmyride.ca
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off, the triggers
for 911 Assist. If a connected cell phone
sustains damage or loses its connection to
SYNC during a crash, SYNC will search for
and try to connect to a previously paired cell
phone. SYNC will then attempt to call the
emergency services. Before making the call:
•
SYNC provides a short window of time,
about 10 seconds, to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel.
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to
immediately provide your name, phone
number and location, because not all 911
systems are capable of receiving this
information electronically.
During an emergency call, the system
transmits vehicle data to the emergency
service. See Data Recording (page 10). EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911 Assist
to make an emergency call if you can do
it yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
56
Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing 911 Assist

WARNING: Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the U.S., Canada or in a
territory in which 911 is the emergency
number. Note:
If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number.
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
57
Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing 911 Assist

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.
WARNING: Changes or modifications
not expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following could cause a decrease
in operating range:
•
Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones, battery
chargers and alarm systems. If the
frequencies are jammed, you will not be able
to use your remote control. You can lock and
unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage. Intelligent Access
(If Equipped)
The system uses a radio frequency signal to
communicate with your vehicle and authorize
your vehicle to unlock when one of the
following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference is
present in the area or if the transmitter
battery is low, you may need to mechanically
unlock your door. You can use the
mechanical key blade in your intelligent
access key to open the driver door in this
situation.
See Remote Control (page 58).
REMOTE CONTROL
Intelligent Access Key
Note: You may not be able to shift out of
park (P) unless the remote control is inside
your vehicle.
58
Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Keys and Remote Controls

The remote control operates the power locks
and the remote start system. The key must
be in your vehicle to use the push button
start.
Removable Key Blade
The remote control also contains a
removable key blade that you can use to
unlock your vehicle. Push the release button and pull the key
blade out. Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Replacing the Battery WARNING: Keep batteries away from
children to prevent ingestion. Failure to
follow this instruction could result in
personal injury or death. If ingested,
immediately seek medical attention.
59
Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Keys and Remote ControlsE305198 E305199 E151795

WARNING: If the battery
compartment does not securely close, stop
using the remote control and replace it as
soon as possible. In the meantime, keep
the remote control away from children.
Failure to follow this instruction could result
in personal injury or death.
Note: Refer to local regulations when
disposing of remote control batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
remote control should operate normally.
A message appears in the information
display when the remote control battery is
low.
See General Information (page 116).
The remote control uses one coin-type
three-volt lithium battery CR2450 or
equivalent. 1.
Push the release button and pull the key
blade out. 2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover.
60
Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Keys and Remote ControlsE305199 E303824

3. Insert a suitable tool, for example a
screwdriver, in the position shown and
carefully remove the battery.
4. Install new battery with the + facing
upward.
5. Reinstall the battery housing cover onto the remote control and install the key
blade. Linking a Preset Position to Your
Remote Control
See
Memory Function (page 154).
Locating Your Vehicle Press the button twice within three
seconds. The horn sounds and the
direction indicators flash. We
recommend you use this method to locate
your vehicle, rather than using the panic
alarm.
Global Opening and Closing
You can use the remote control to operate
the windows.
See Global Opening and
Closing (page 104).
Sounding the Panic Alarm
Note: The panic alarm only operates when
the ignition is off. Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
deactivate. Remote Start WARNING:
To avoid exhaust fumes,
do not use remote start if your vehicle is
parked indoors or in areas that are not well
ventilated.
Note: Do not use remote start if your fuel
level is low. The remote start button is on the
remote control.
This feature allows you to start your vehicle
from outside the vehicle. The remote control
has an extended operating range.
Vehicles with automatic climate control can
be configured to operate when the vehicle
is remote started.
See Automatic Climate
Control (page 142).
Many states and provinces have restrictions
for the use of remote start. Check your local
and state or provincial laws for specific
requirements regarding remote start
systems.
61
Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing Keys and Remote ControlsE218402 E138623 E138624 E138625