2020 LINCOLN MKZ instrument panel

CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING: Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or instrument
panel to avoid contamination of the airbag
system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See Cleaning Leather Seats
(page
331).
Clean the instrument panel and cluster lens
with a clean, damp and soft cloth, then use
a clean, dry and soft cloth to dry these areas. •
Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from undesirable
windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these may
damage the finish of the instrument
panel, interior trim and cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
1. Wipe up spilled liquid using a clean, soft
cloth as quickly as possible. 2. Use Motorcraft Premium Leather and
Vinyl Cleaner or a commercially available
leather cleaning product for automotive
interiors. Test any cleaner or stain
remover on an inconspicuous area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
4. If necessary, apply more soap and water
solution or cleaning product to a clean,
soft cloth and press it onto the soiled
area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing motion
for 60 seconds on the soiled area.
6. Dry the area with a clean, soft cloth.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Vehicle Care

CLEANING LEATHER SEATS (IF
EQUIPPED)
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft cloth.
Note: Test any cleaner or stain remover on
an inconspicuous area.
You should:
• Remove dust and loose dirt with a
vacuum cleaner.
• Clean and treat spills and stains as soon
as possible.
Do not use the following products as these
may damage the leather:
• Oil and petroleum or silicone-based
leather conditioners.
• Household cleaners. •
Alcohol solutions.
• Solvents or cleaners intended specifically
for rubber, vinyl and plastics.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint to
match your vehicle ’s color. Your vehicle color
code is printed on a sticker on the front,
left-hand side door jamb. Take your color
code to your authorized dealer to make sure
you get the correct color.
Before repairing minor paint damage, use a
cleaner such as Motorcraft Bug and Tar
Remover to remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout.
Always read the instructions before using
cleaning products.
CLEANING THE WHEELS
Note: Do not apply a cleaning chemical to
warm or hot wheel rims and covers. Note:
Industrial-strength (heavy-duty)
cleaners, or cleaning chemicals, in
combination with brush agitation to remove
brake dust and dirt, could wear away the
clear coat finish over a period of time.
Note: Do not use hydrofluoric acid-based or
high caustic-based wheel cleaners, steel
wool, fuels or strong household detergent.
Note: If you intend to park your vehicle for
an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so.
This reduces the risk of increased corrosion
of the brake discs, brake pads and linings.
Note: Some automatic car washes could
cause damage to the finish on your wheel
rims and covers.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Vehicle Care

VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is located
on the left-hand side of the instrument panel.
Please note that in the graphic, XXXX is
representative of your vehicle identification
number.
The Vehicle Identification Number contains
the following information: World manufacturer identifier
A
Brake system, Gross Vehicle
Weight Rating, Restraint Devices
and their locations
B
Make, vehicle line, series, body
type
C
Engine type
D
Check digit
E
Model year
F
Assembly plant
G
Production sequence number
H VEHICLE CERTIFICATION LABEL
The National Highway Traffic Safety
Administration Regulations require that a
Safety Compliance Certification Label be
affixed to a vehicle and prescribe where the
Safety Compliance Certification Label may
be located. The Safety Compliance
Certification Label shall be affixed to either
the door hinge pillar, the door latch post, or
the edge of the door near the door latch,
next to the driver's seating position.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Capacities and SpecificationsE142476 E142477 E167469

USB Ports
The USB ports are in the center console or
behind a small access door in the instrument
panel.
This feature allows you to plug in USB media
devices, memory sticks, flash drives or thumb
drives, and charge devices if they support
this feature.
Select this option to play audio from your
USB device. Apps
The system supports the use of certain audio
apps such as iHeartRadio through a USB or
Bluetooth enabled device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 448).
Supported Media Players, Formats and
Metadata Information
The system is capable of hosting nearly any
digital media player, including iPod, iPhone,
and most USB drives.
Supported audio formats include MP3, WMA,
WAV, AAC, and FLAC.
Supported audio file extensions include MP3,
WMA, WAV, M4A, M4B, AAC, and FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the media
files, provide information about the file. If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to 50,000
songs per USB device, for up to 10 devices.
CLIMATE (IF EQUIPPED)
Touch the climate button on the touchscreen
to access your climate control features.
Note: You can switch temperature units
between Fahrenheit and Celsius.
See
Settings (page 451).
Accessing the Climate Control Menu Touch the button to access
additional controls for the front
climate system.
Directing the Airflow Touch the button to direct airflow
to the windshield air vents and
de-mister.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3E285280 E265038

Touch the button to direct airflow
to the instrument panel air vents.
Touch the button to direct airflow
to the footwell air vents.
You can direct air through any combination
of these air vents.
Setting the Blower Motor Speed Touch up or down to increase or
decrease the volume of air that
circulates in your vehicle.
Setting the Temperature
Touch up or down on the left-hand
temperature control to set the left-hand
temperature.
Note: This control also adjusts the right-hand
side temperature when you switch off dual
zone mode.
Touch up or down on the right-hand
temperature control to set the right-hand
temperature. Switching Auto Mode On and Off Touch the button to switch on
automatic operation, then set the
temperature.
The system adjusts the blower motor speed,
air distribution, air conditioning operation,
and outside or recirculated air to reach and
maintain the temperature you have set.
Switching the Air Conditioning On and
Off A pop-up appears on the screen
to display the air conditioning
options.
MAX A/C: Touch the button to activate and
maximize cooling. The driver and passenger
temperatures are set to LO, recirculated air
flows through the instrument panel vents, air
conditioning automatically turns on and the
fan automatically adjusts to the highest
speed.
A/C: Touch to switch the air conditioning on
or off. Use A/C with recirculated air to
improve cooling performance and efficiency. Note:
In certain conditions, such as
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.
Switching the Climate Control On and
Off Touch the button.
Switching the Climate Controlled Seats
On and Off Touch the button to cycle through
the various climate controlled seat
settings.
Switching Dual Zone Mode On and Off Touch the button to switch on
temperature control for the
right-hand side of the vehicle.
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Switching the Heated Exterior Mirrors
On and Off
Touch the button.
Switching the Heated Windshield On
and Off Touch the button to clear the
windshield of thin ice and fog. The
heated windshield turns off after a
short period of time.
Switching the Heated Rear Window On
and Off Touch the button to clear the rear
window of thin ice and fog.
Switching the Heated Seats On and Off Touch the button to cycle through
the various heat settings. Switching the Heated Steering Wheel
On and Off Touch the button.
Switching Maximum Air Conditioning
On and Off Touch the button for maximum
cooling.
Recirculated air flows through the instrument
panel air vents, air conditioning turns on and
the blower motor adjusts to the highest
speed.
Switching Maximum Defrost On and
Off Touch the button for maximum
defrosting.
Air flows through the windshield air vents,
and the blower motor adjusts to the highest
speed.
You can also use this setting to defog and
clear the windshield of a thin covering of ice. Note:
To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.
Note: The heated rear window also turns on
when you select maximum defrost.
Switching Recirculated Air On and Off Touch the button to switch
between outside air and
recirculated air.
The air currently in the passenger
compartment recirculates. This may reduce
the time needed to cool the interior, when
used with A/C, and reduce unwanted odors
from entering your vehicle.
Note: Recirculated air may turn off, or
prevent you from switching on, in all air flow
modes except MAX A/C to reduce the risk
of fogging. Recirculation may also turn on
and off in various air distribution control
combinations during hot weather to improve
cooling efficiency.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3E266189 E184884

Autolamps.........................................................88
Windshield Wiper Activated Headlamps........88
Automatic Climate Control..........................135 Directing Air to the Footwell Air Vents..........135
Directing Air to the Instrument Panel Air
Vents..................................................................135
Setting the Blower Motor Speed.....................135
Setting the Temperature....................................135
Switching Auto Mode On and Off...................135
Switching Defrost On and Off..........................136
Switching Dual Zone Mode On and Off.........137
Switching Maximum Air Conditioning On and Off........................................................................\
137
Switching Maximum Defrost On and Off.......137
Switching Recirculated Air On and Off..........137
Switching the Air Conditioning On and Off.......................................................................136
Switching the Climate Control On and Off.......................................................................136
Automatic High Beam Control....................93
Automatic High Beam Control Indicators........................................................94
Automatic Transmission
...............................178
Automatic Transmission Adaptive
Learning............................................................183
Brake-Shift Interlock Override..........................181
If Your Vehicle Gets Stuck In Mud or Snow..................................................................183 Push Button Shift Transmission.......................178
SelectShift Automatic
™ Transmission.............180
Automatic Transmission Fluid Check.......313 6F35 Transmission..............................................313
6F55 Transmission..............................................313
Autowipers.......................................................85 Autowipers Settings.............................................85
Auxiliary Power Points..................................157 110 Volt AC Power Point.....................................157
12 Volt DC Power Point......................................157
Locations................................................................157
AWD See: All-Wheel Drive...........................................184
B
Battery See: Changing the 12V Battery........................318
Blind Spot Information System..................237 Switching the System Off and On..................239
System Errors......................................................239
Using the Blind Spot Information
System..............................................................238
BLIS See: Blind Spot Information System..............
237
Body Styling Kits
...........................................334
Bonnet Lock See: Opening and Closing the Hood.............301 Booster Seats
..................................................30
Types of Booster Seats.......................................30
Brake Fluid Check.........................................317 Brake Fluid Service Interval..............................317
Brakes..............................................................193 General Information............................................193
Breaking-In....................................................262
Bulb Specification Chart
.............................392
C
Cabin Air Filter
...............................................139
Canceling the Set Speed...........................222
Capacities and Specifications - 2.0L.......372 Air Conditioning System...................................372
Alternative Engine Oil for Extremely Cold
Climates............................................................376
Automatic Transmission....................................373
Engine Coolant....................................................374
Engine Oil.............................................................375
Fuel Tank...............................................................378
Grease...................................................................378
Hydraulic Brake System....................................379
Locks......................................................................379
Power Transfer Unit...........................................380
Rear Axle...............................................................381
Washer Reservoir................................................381
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Capacities and Specifications - 3.0L.......382
Air Conditioning System...................................382
Alternative Engine Oil for Extremely Cold
Climates...........................................................386
Automatic Transmission....................................383
Engine Coolant...................................................384
Engine Oil.............................................................385
Fuel Tank..............................................................388
Grease...................................................................388
Hydraulic Brake System...................................389
Locks.....................................................................389
Power Transfer Unit...........................................390
Rear Axle...............................................................391
Washer Reservoir................................................391
Capacities and Specifications...................365
Car Wash See: Cleaning the Exterior...............................325
Catalytic Converter.......................................175
On-Board Diagnostics (OBD-II)........................176
Readiness for Inspection and Maintenance
(I/M) Testing.......................................................177
Center Console
.............................................159
Changing a Bulb...........................................322 Replacing Bulbs..................................................322
Changing a Fuse..........................................298 Fuses.....................................................................298
Changing a Road Wheel............................355 Changing a Road Wheel Procedure..............357 Dissimilar Spare Wheel and Tire Assembly
Information......................................................356
Stowing the Flat Tire Using the Retainer Strap..................................................................362
Stowing the Flat Tire Without the Retainer Strap...................................................................361
Changing the 12V Battery...........................318
Changing the Engine Air Filter.................322
Changing the Wi-Fi Hotspot Name or Password
.....................................................398
Changing the Wiper Blades......................320
Checking MyKey System Status.................64 MyKey Distance.....................................................64
Number of Admin Keys.......................................65
Number of MyKeys...............................................65
Checking the Wiper Blades.......................320
Child Restraint and Seatbelt Maintenance..................................................42
Child Restraint Positioning
...........................33
Child Safety.......................................................21
General Information..............................................21
Child Safety Locks..........................................35 Left-Hand Side.......................................................35
Right-Hand Side....................................................35
Cleaning Leather Seats...............................331
Cleaning Products
........................................324
Materials...............................................................324
Cleaning the Engine....................................327 Cleaning the Exterior..................................325
Cleaning the Headlamps..................................325
Exterior Chrome Parts.......................................326
Exterior Plastic Parts..........................................326
Stripes or Graphics............................................326
Underbody...........................................................326
Under Hood.........................................................326
Cleaning the Instrument Panel and Instrument Cluster Lens...........................330
Cleaning the Interior
....................................328
Cleaning Alcantara Microfiber Cloth
Fabric................................................................328
Cleaning the Wheels
....................................331
Cleaning the Windows and Wiper Blades...........................................................327
Clearing All MyKeys.......................................64
Climate............................................................435 Accessing Rear Climate Controls...................
438
Accessing the Climate Control Menu...........435
Directing the Airflow..........................................435
Rear Climate Control Lock Indicator.............438
Setting the Blower Motor Speed....................
436
Setting the Temperature...................................436
Switching Auto Mode On and Off..................
436
Switching Dual Zone Mode On and Off.......436
Switching Maximum Air Conditioning On and Off.......................................................................437
Switching Maximum Defrost On and Off......437
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index