MyKey – Troubleshooting
...........................65
Doors and Locks
Locking and Unlocking .................................
67
Power Decklid ..................................................
71
Keyless Entry ...................................................
73
Interior Luggage Compartment Release ........................................................................\
.
75
Security
Passive Anti-Theft System ...........................
77
Anti-Theft Alarm .............................................
78
Steering Wheel
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .........................................................
80
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering Column
........................................................................\
80
Audio Control .................................................
82
Voice Control ..................................................
82
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go ..........
82Cruise Control - Vehicles With: Cruise
Control .........................................................
83
Information Display Control ........................
83
Heated Steering Wheel ...............................
83
Horn ..................................................................
83
Wipers and Washers
Windshield Wipers ........................................
84
Autowipers ......................................................
85
Windshield Washers .....................................
86
Lighting
General Information ......................................
87
Lighting Control ..............................................
87
Autolamps .......................................................
88
Instrument Lighting Dimmer .......................
89
Headlamp Exit Delay ....................................
89
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL) ..............
89
Daytime Running Lamps - Vehicles With: Configurable Daytime Running Lamps
........................................................................\
89
Adaptive Headlamps ....................................
90
Direction Indicators .......................................
90Welcome Lighting
...........................................
91
Interior Lamps ..................................................
91
Ambient Lighting ...........................................
92
Automatic High Beam Control
What Is Automatic High Beam Control ........................................................................\
.
93
Switching Automatic High Beam Control On and Off ...................................................
93
Automatic High Beam Control Indicators ........................................................................\
.
94
Overriding Automatic High Beam Control ........................................................................\
.
94
Windows and Mirrors
Power Windows .............................................
95
Global Opening and Closing ......................
96
Exterior Mirrors ...............................................
96
Interior Mirror ..................................................
98
Sun Visors .......................................................
99
Sun Shades .....................................................
99
Moonroof .........................................................
99
2
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents
Auto Hold
.......................................................196
Traction Control
Principle of Operation .................................
199
Using Traction Control ................................
199
Stability Control
Principle of Operation ...............................
200
Using Stability Control ................................
201
Parking Aids
Principle of Operation ................................
203
Rear Parking Aid ..........................................
203
Front Parking Aid ........................................
205
Side Sensing System .................................
207
Active Park Assist .......................................
209
Rear View Camera .......................................
217
Cruise Control
What Is Cruise Control ................................
221
Switching Cruise Control On and Off ......
221
Setting the Cruise Control Speed ............
221
Canceling the Set Speed ..........................
222Resuming the Set Speed
..........................
222
Cruise Control Indicators ..........................
222
Using Adaptive Cruise Control ................
222
Driving Aids
Driver Alert .....................................................
231
Lane Keeping System ................................
232
Blind Spot Information System ................
237
Cross Traffic Alert ........................................
239
Steering .........................................................
244
Pre-Collision Assist .....................................
245
Drive Control ................................................
249
Load Carrying
Load Limit .......................................................
251
Towing
Towing a Trailer ...........................................
256
Recommended Towing Weights .............
257
Essential Towing Checks ..........................
258
Towing the Vehicle on Four Wheels ......
260Driving Hints
Breaking-In
...................................................
262
Reduced Engine Performance ................
262
Economical Driving .....................................
262
Driving Through Water ..............................
263
Floor Mats .....................................................
264
Roadside Emergencies
Roadside Assistance ..................................
265
Hazard Flashers ..........................................
266
Fuel Shutoff ..................................................
266
Jump Starting the Vehicle .........................
267
Post-Crash Alert System ............................
270
Transporting the Vehicle ...........................
270
Customer Assistance
Getting the Services You Need ...............
272
In California (U.S. Only) ..............................
273
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .......................
274
Utilizing the Mediation/Arbitration Program (Canada Only) ..........................................
275
4
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Brake system
Cabin air filter
Check fuel cap Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
8
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Introduction E270480 E71340 E71880 E231160 E67017
Direction indicators. See Direction Indicators (page 90).
A
Instrument cluster.
See Gauges (page 102). See Warning Lamps and Indicators (page 104).
B
Wiper lever.
See Wipers and Washers (page 84).
C
Information and entertainment display.
D
Audio unit.
See Audio Unit (page 401).
E
Hazard warning flasher switch.
See Hazard Flashers (page 266).
F
Parking aid switch.
See Parking Aids (page 203).
G
Heated rear window switch.
See Heated Rear Window (page 138).
H
Climate controls.
See Climate Control (page 135).
I
Start button.
See Keyless Starting (page 161).
J
Entertainment, navigation and phone.
K
Voice control.
See Voice Control (page 82).
L
Horn.M
Steering wheel adjustment.
See Adjusting the Steering Wheel (page 80).
N
Cruise control switches.
See What Is Cruise Control (page 221).
O
Information display controls.
See Information Displays (page 109).
P
Parking brake.
See Electric Parking Brake (page 194).
Q
Lighting control.
See Lighting Control (page 87). Instrument lighting dimmer. See Instrument Lighting Dimmer (page 89).
R
20
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing At a Glance
AUDIO CONTROL
You can operate the following
functions with the control:
Press - to decrease volume level.
Press
+ to increase volume level. Press to silence the current media
Press to access phone mode or to
answer a phone call.
Press to end a phone call. Press to access the previous media
selection.
Press to access the next media
selection.
VOICE CONTROL
The controls are on the steering wheel. Press and release to activate voice
recognition.
CRUISE CONTROL - VEHICLES
WITH: ADAPTIVE CRUISE
CONTROL WITH STOP AND GO See
Using Adaptive Cruise Control (page
222).
82
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Steering WheelE287852 E265304 E265043 E265040 E265045 E265044 E142599 E222823
CRUISE CONTROL - VEHICLES
WITH: CRUISE CONTROL
See What Is Cruise Control (page 221).
INFORMATION DISPLAY CONTROL See
Information Displays (page 109).
HEATED STEERING WHEEL
(IF
EQUIPPED)
The heated steering wheel button is on the
climate controls. Press the button to switch the
heated steering wheel on and off.
Note: You can use the heated steering
wheel only when the engine is running. Note:
The system uses a sensor and is
designed to control the temperature of the
steering wheel and to prevent it from
overheating.
Note: In warm temperatures, the steering
wheel quickly reaches its maximum
temperature and the system reduces the
current to the heating element. This could
cause you to think that the system has
stopped working but it has not. This is
normal.
HORN 83
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Steering WheelE145976 E145981 E270945
Indicates engine coolant temperature. At
normal operating temperature, the level
indicator will be in the normal range. If the
engine coolant temperature exceeds the
normal range, stop the vehicle as soon as
safely possible, switch off the engine and let
the engine cool.
WARNING LAMPS AND
INDICATORS
The following warning lamps and indicators
alert you to a vehicle condition that may
become serious. Some lamps illuminate
when you start your vehicle to make sure
they work. If any lamps remain on after
starting your vehicle, refer to the respective
system warning lamp for further information.
Note:
Some warning indicators appear in
the information display and operate the
same as a warning lamp but do not
illuminate when you start your vehicle. Adaptive Cruise Control Indicator (If
Equipped) The speed control system indicator
light changes color to indicate
what mode the system is in:
See
Using Adaptive Cruise Control (page 222).
On (white light): Illuminates when you switch
the adaptive cruise control system on. Turns
off when you switch the speed control
system off.
Engaged (green light): Illuminates when the
adaptive cruise control system engages.
Turns off when the speed control system
disengages.
Anti-Lock Brake System Warning Lamp If it illuminates when you are
driving, this indicates a
malfunction. You will continue to
have the normal braking system (without
ABS) unless the brake system warning lamp
is also illuminated. Have the system checked
by your authorized dealer. Auto Hold Active It illuminates when the system
holds your vehicle stationary.
Auto Hold Unavailable It illuminates when the system is
on, but unavailable to hold your
vehicle stationary.
Automatic Headlamp High Beam
Indicator It illuminates when the system
automatically turns the headlamp
high beam on.
See
What Is Automatic High Beam Control
(page 93).
Battery If it illuminates when driving, it
indicates a malfunction. Switch off
all unnecessary electrical
equipment and have the system checked by
your authorized dealer immediately.
104
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Instrument ClusterE144524 E197933 E197934
Blind Spot Monitor
It illuminates when you switch this
feature off or in conjunction with a
message. See Blind Spot
Information System (page 237). See
Information Messages (page 115).
Brake System Warning Lamp WARNING:
Driving your vehicle with
the warning lamp on is dangerous. A
significant decrease in braking
performance may occur. It may take you
longer to stop your vehicle. Have your
vehicle checked as soon as possible.
Driving extended distances with the
parking brake engaged can cause brake
failure and the risk of personal injury.
Note: Indicators vary depending on region.
This lamp is a dual function lamp and
illuminates when: •
You apply the parking brake with the
ignition on.
• Your vehicle has a brake fault or low
brake fluid level, regardless of parking
brake position. If the lamp illuminates when you
are moving, you may have the
parking brake applied. Make sure
the parking brake is off. Have your
vehicle checked as soon as
possible if the lamp continues to
illuminate.
Cruise Control Indicator It illuminates when you switch the
system on.
See
What Is Cruise Control (page
221).
Direction Indicator Illuminates when you switch on the
left or right direction indicator or
the hazard flasher. If the indicators
stay on or flash faster, check for a burned
out bulb. See Changing a Bulb (page 322). Door Ajar Displays when the ignition is on
and any door is not completely
closed.
Electric Park Brake It illuminates or flashes when the
electric parking brake
malfunctions. See Electric Parking
Brake
(page 194).
Engine Coolant Temperature Warning
Lamp Illuminates when the engine
coolant temperature is high. Stop
the vehicle as soon as possible,
switch off the engine and let it cool.
See
Engine Coolant Check (page 308).
Engine Oil It illuminates when you switch the
ignition on.
105
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Instrument ClusterE151262 E270480 E71340 E146190