2020 LINCOLN MKZ Screen

Vehicles With a Modem (If Equipped)
The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example, diagnostic
information. These messages could include
information that identifies your vehicle, the
SIM and the electronic serial number of the
modem. Cell phone network service
providers could have access to additional
information, for example, cell phone network
tower identification. For additional
information about our privacy policy, visit
www .ConnectedLincoln. com or refer to your
local Lincoln website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle data
by changing the modem settings.
See
Connected Vehicle (page 395). . Note:
The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .ConnectedLincoln. com .
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your device
through the system.
See Apps (page 448).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number of
your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We retain it only as long as necessary to provide
the service, to troubleshoot, for continuous
improvement and to offer you products and
services that may be of interest to you
according to your preferences and where
allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to that
cell phone. The cell phone profile enables
more mobile features and efficient operation.
The profile contains, for example, data from
your phonebook, read and unread text
messages and call history, including history
of calls when your cell phone was not
connected to the system.
If you connect a media device, the system
creates and retains a media device index of
supported media content. The system also
records a short diagnostic log of
approximately 10 minutes of all recent system
activity.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Introduction

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that can
call for help if you are in an accident. If a
crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts [if
equipped], or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth enabled phone. You can learn
more about the 911 Assist feature, by visiting:
Website
www.owner.lincoln.com
www.syncmyride.ca
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off, the triggers
for 911 Assist. If a connected cell phone
sustains damage or loses its connection to
SYNC during a crash, SYNC will search for
and try to connect to a previously paired cell
phone. SYNC will then attempt to call the
emergency services. Before making the call:
•
SYNC provides a short window of time,
about 10 seconds, to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel.
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to
immediately provide your name, phone
number and location, because not all 911
systems are capable of receiving this
information electronically.
During an emergency call, the system
transmits vehicle data to the emergency
service. See Data Recording (page 10). EMERGENCY CALL
REQUIREMENTS WARNING: Do not wait for 911 Assist
to make an emergency call if you can do
it yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING: Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing 911 Assist

PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. You can program the
restrictions to all keys except one. Any keys
that you did not program are administrator
keys or admin keys.
You can use admin keys to:
•
Create a MyKey with certain vehicle
restrictions.
• Program certain MyKey settings.
• Clear all MyKey restrictions.
After you program a MyKey, you can view
the following information through the
information display:
• The total number of admin keys and
MyKeys for your vehicle.
• The total distance a MyKey driver
traveled with your vehicle.
Note: Every MyKey receives the same
restrictions and settings. You cannot
program them individually. Note:
For vehicles equipped with a
push-button start switch: When both a MyKey
and an admin key are present when you
start your vehicle, the system recognizes the
admin key only.
Standard Settings
Not every vehicle includes the features listed
below. If your vehicle has this equipment,
then you cannot change the following
settings when using a MyKey:
• Seatbelt reminder or Belt-Minder™. MyKey
mutes the audio system until drivers, and
in some instances, passengers, fasten
their seatbelts. Note: If your vehicle
includes an AM/FM radio or a very basic
audio system, then the radio may not
mute.
• Earlier low-fuel warning. The low-fuel
warning activates earlier for MyKey
drivers, giving them more time to refuel. •
Certain driver alerts, stability systems or
parking aids turn on automatically when
you use the MyKey system. For example,
Blind Spot Information System (BLIS),
cross traffic alert, lane departure warning
or forward collision warning. Note: MyKey
drivers may be able to turn the lane
departure warning feature off, but this
feature turns back on automatically with
every new key cycle.
• Restricted touchscreen operation in some
markets. For example, MyKey may
prevent manual navigation destination
input while the vehicle is in any gear
other than park (P) or when the vehicle
reaches a certain rate of speed.
• Satellite radio adult content restrictions,
if this feature is available in your market.
Optional Settings
You can configure certain vehicle feature
settings when you first create a MyKey. You
can also change the settings afterward with
an admin key.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing MyKey™

You can operate the keypad with the
factory-set 5-digit entry code. The code is
located on the owner’
s wallet card in the
glove box and is available from an authorized
dealer. You can also create up to five of your
own 5-digit personal entry codes.
Programming a Personal Entry Code
To create your own personal entry code:
1. Enter the factory-set code.
2. Press 1·2 on the keypad within five
seconds.
3. Enter your personal 5-digit code. You must enter each number within five
seconds of each other.
4. Press 1·2 on the keypad to save personal
code 1.
The doors lock then unlock to confirm that
programming was successful.
To program additional personal entry codes,
repeat Steps 1-3, then for Step 4:
• Press
3·4 to save personal code 2
• Press
5·6 to save personal code 3 •
Press
7·8 to save personal code 4
• Press
9·0 to save personal code 5.
You may also program a personal entry code
using the touchscreen.
See Settings (page
451).
Tips:
• Do not set a code that uses five of the
same number.
• Do not use five numbers in sequential
order.
• The factory-set code works even if you
have set your own personal code.
Erasing a Personal Code
1. Enter the factory-set 5-digit code.
2. Press and release
1·2 on the keypad
within five seconds.
3. Press and hold
1·2 for two seconds. You
must do this within five seconds of
completing Step 2.
If you complete this successfully, you have
erased all personal codes and only the
factory-set 5-digit code works. Anti-Scan Feature
The keypad goes into an anti-scan mode if
you enter the wrong code seven times (35
consecutive button presses). This mode
disables the keypad for one minute and the
keypad lamp flashes.
The anti-scan feature turns off after:
•
One minute of keypad inactivity.
• Pressing the unlock button on the remote
control.
• Switching the ignition on.
• Unlocking your vehicle using intelligent
access.
Unlocking and Locking the Doors
To Unlock the Driver Door
Enter the factory-set 5-digit code or your
personal code. You must press each number
within five seconds of each other. The
interior lamps illuminate.
Note: All doors unlock if you enable the all
door unlocking mode.
See Locking and
Unlocking (page 67).
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Doors and Locks

Individual Dome Lamps
Press to switch the left-hand
individual dome lamp on and off.
Press to switch the right-hand
individual dome lamp on and off.
Interior Lamp Function Press to switch the interior lamp
function on and off.
When the interior lamp function is off and
you open a door, the courtesy and door
lamps stay off.
When the interior lamp function is on and
you open a door, the courtesy and door
lamps turn on.
Note: The indicator lamp lights amber when
the door function is off.
Individual Map Lamps
Press a map lens to switch individual map
lamps on and off independently. Rear Interior Lamps
The rear interior lamps may be above the
rear seat or above the rear windows. Press to switch the lamps on or off.
AMBIENT LIGHTING (IF EQUIPPED)
Use the touchscreen to select the following: Select the settings option on the
feature bar.
Select ambient lighting. Switching Ambient Lighting On
Touch a color once.
Changing the Color
Touch any color once.
Adjusting the Brightness
Drag the selected color up or down.
Switching Ambient Lighting Off
Touch the selected color once or drag the
selected color down to zero brightness.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing LightingE262193 E280315 E279027 E281470

Trip 1 & 2
Press and hold OK to reset the currently
displayed trip information. Trip 1 & 2
All value screen (Trip odometer, Average fuel economy, Trip Timer)
• Trip odometer — Shows your accumulated trip distance.
• Average fuel economy — Shows your average fuel economy for a given trip.
• Trip Timer— The timer stops when you switch off your vehicle and restarts when you \
restart your vehicle.
Fuel Economy
Use the left or right arrow buttons to choose
the desired fuel economy display. Fuel Economy
Instantaneous Fuel Economy
Average MPG
• Instantaneous Fuel Economy: This display shows a visual graph of your in\
stantaneous fuel economy.
• Average MPG — Shows your average fuel economy for a given trip.
Press and hold
OK to reset your current fuel economy information.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays

Action
Message
Displayed during spare key programming when the maximum number of keys have been programmed.
Max Number of Keys Learned
Displayed during spare key programming when not enough keys have been programmed.
Not Enough Keys Learned
Displays when the key battery is low. Change the battery as soon as possible.
Key Battery Low Replace Soon
Displayed when an attempt is made to program a spare key using two existing MyKeys.
Could Not Program Integrated Key
Displays to inform the driver that they are exiting the vehicle and the \
engine is on.
Vehicle is ON
Lane Keeping System Action
Message
The system has malfunctioned. Contact your authorized dealer as soon as \
possible.
Lane Keeping Sys. Malfunction Service
Required
The system has detected a condition that has caused the system to be tem\
porarily unavailable.
Front Camera Temporarily Not Available
The system has detected a condition that requires the windshield to be c\
leaned to operateproperly.
Front Camera Low Visibility Clean Screen
The system has malfunctioned. Contact your authorized dealer as soon as \
possible.
Front Camera Malfunction Service
Required
Displayed when the system requests the driver to keep their hands on the steering wheel.
Keep Hands on Steering Wheel
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays

Lumbar and Bolster Mode
Massage Mode
Upper lumbar
Back massage intensity adjustment
A
Lumbar decrease
Massage intensity decrease and off *
B
Lower lumbar**
Cushion massage intensity adjustment
C
Lumbar increase
Massage intensity increase
D
-
On and off
E
* The massage feature defaults to an alternating massage mode with back ma\
ssage intensity adjustment. The lumbar and bolster features
default to the middle lumbar mode.
** Press C a second time to adjust the back bolster. Press C a third time to adjust the cushion bolster.
You can also adjust this feature through the touchscreen. Press the Menu Settings icon, then
Vehicle. Choose Multi-Contour
Seats.
When switched on, the system displays
directions for you to adjust the lumbar
settings in your seat or to set the massage
function. To access and make adjustments to the
lumbar setting:
1. Choose the desired seat to adjust.
2. Press the + or - to adjust the lumbar
intensity.
To access and make adjustments to the
massage setting: 1. Press the Menu Settings icon, then
Vehicle. Choose Multi-Contour Seats.
2. Choose the desired seat to adjust.
3. Press OFF, LO or HI.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SeatsE142607