2020 LINCOLN MKZ steering

The airbags inflate and deflate rapidly upon
activation. After airbag deployment, it is
normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder (to
lubricate the bag) or sodium compounds (for
example, baking soda) that result from the
combustion process that inflates the airbag.
Small amounts of sodium hydroxide may be
present which may irritate the skin and eyes,
but none of the residue is toxic.
While the system is designed to help reduce
serious injuries, contact with a deploying
airbag may also cause abrasions or swelling.
Temporary hearing loss is also a possibility
as a result of the noise associated with a
deploying airbag. Because airbags must
inflate rapidly and with considerable force,
there is the risk of death or serious injuries
such as fractures, facial and eye injuries or
internal injuries, particularly to occupants
who are not properly restrained or are
otherwise out of position at the time of airbag
deployment. Thus, it is extremely important
that occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your arms
on the airbag cover or through the steering
wheel. Failure to follow this instruction
could result in personal injury. WARNING:
Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction could
result in personal injury or death. WARNING: Airbags can kill or injure
a child in a child restraint. Never place a
rear-facing child restraint in front of an
active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back. The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Supplementary Restraints SystemE151127

CRASH SENSORS AND AIRBAG
INDICATOR
WARNING: Modifying or adding
equipment to the front end of your vehicle
(including hood, bumper system, frame,
front end body structure, tow hooks and
hood pins) may affect the performance of
the airbag system, increasing the risk of
injury. Do not modify or add equipment to
the front end of your vehicle.
Your vehicle has a collection of crash and
occupant sensors which provide information
to the restraints control module. The
restraints control module deploys (activates)
the seatbelt pretensioners, the adaptive
collapsible steering column, driver airbag,
passenger airbag, knee airbag(s), seat
mounted side airbags and the Safety
Canopy. Based on the type of crash, the
restraints control module deploy the
appropriate safety devices. The restraints control module also monitors
the readiness of the above safety devices
plus the crash and occupant sensors. The
readiness of the safety system is indicated
by a warning indicator light in the instrument
cluster or a backup tone (if equipped).
Routine maintenance of the airbag is not
required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after you
switch the ignition on.
• The readiness light either flashes or stays
lit.
• A series of five beeps is heard (If
equipped). The tone pattern repeats
periodically until the problem, the light
or both are repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash. The restraint system is designed to activate
when the vehicle sustains conditions
sufficient to cause the restraint control
module to deploy a safety device.
The fact that not all the safety devices
activate for all occupants in a crash does not
mean something is wrong with the system.
Rather, it means the restraints control module
determined the accident conditions (crash
severity, type of crash, belt usage) were not
appropriate to activate these safety devices.
•
The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The seatbelt pretensioners are designed
to activate in frontal, near-frontal and side
crashes and rollovers.
• The knee airbag(s) may deploy based on
crash severity and occupant conditions.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Supplementary Restraints SystemE67017

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that can
call for help if you are in an accident. If a
crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts [if
equipped], or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth enabled phone. You can learn
more about the 911 Assist feature, by visiting:
Website
www.owner.lincoln.com
www.syncmyride.ca
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off, the triggers
for 911 Assist. If a connected cell phone
sustains damage or loses its connection to
SYNC during a crash, SYNC will search for
and try to connect to a previously paired cell
phone. SYNC will then attempt to call the
emergency services. Before making the call:
•
SYNC provides a short window of time,
about 10 seconds, to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel.
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to
immediately provide your name, phone
number and location, because not all 911
systems are capable of receiving this
information electronically.
During an emergency call, the system
transmits vehicle data to the emergency
service. See Data Recording (page 10). EMERGENCY CALL
REQUIREMENTS WARNING: Do not wait for 911 Assist
to make an emergency call if you can do
it yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING: Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing 911 Assist

ADJUSTING THE STEERING WHEEL
- VEHICLES WITH: MANUAL
ADJUSTABLE STEERING COLUMN
WARNING: Do not adjust the steering
wheel when your vehicle is moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 140). 1. Unlock the steering column.
2.
Adjust the steering wheel to the desired
position. 3. Lock the steering column.ADJUSTING THE STEERING WHEEL
- VEHICLES WITH: POWER
ADJUSTABLE STEERING COLUMN WARNING: Do not adjust the steering
wheel when your vehicle is moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 140).
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Use the control on the side of the steering
column to adjust the position.
To adjust:
•
Tilt: Press the top or bottom of the
control.
• Telescope: Press the front or rear of the
control. End of Travel Position
The steering column sets a stopping position
just short of the end of the column position
to prevent damage to the steering column.
A new stopping position sets if the steering
column encounters an object when tilting or
telescoping.
To reset the steering column to its normal
stopping position:
1. Confirm there is nothing obstructing the
motion of the steering column.
2. Press and hold the steering column control until the steering column stops
moving.
3. Press the steering column control again.
Note: The steering column may begin to
move again.
4. When the steering column stops, continue holding the control for a few
seconds.
5. Repeat for each direction as necessary. A new stopping position sets. The next time
you tilt or telescope the steering column, it
stops just short of the end of the column
position.
Memory Feature (If Equipped)
You can save and recall the steering column
position with the memory function.
See
Memory Function (page 146).
Pressing the adjustment control during a
memory recall cancels the operation.
Easy Entry and Exit Feature
The column moves up when you switch the
ignition off. Switch the ignition on to return
the system to its previous settings. You can
switch this feature on or off in the information
display.
See Information Displays (page
109).
Note: If you press any adjustment or
memory button when in easy exit mode, the
system cancels the operation.
Note: Depending on your vehicle, the column
may move up and in.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Steering WheelE261582

AUDIO CONTROL
You can operate the following
functions with the control:
Press - to decrease volume level.
Press
+ to increase volume level. Press to silence the current media
Press to access phone mode or to
answer a phone call.
Press to end a phone call. Press to access the previous media
selection.
Press to access the next media
selection.
VOICE CONTROL
The controls are on the steering wheel. Press and release to activate voice
recognition.
CRUISE CONTROL - VEHICLES
WITH: ADAPTIVE CRUISE
CONTROL WITH STOP AND GO See
Using Adaptive Cruise Control (page
222).
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CRUISE CONTROL - VEHICLES
WITH: CRUISE CONTROL
See What Is Cruise Control (page 221).
INFORMATION DISPLAY CONTROL See
Information Displays (page 109).
HEATED STEERING WHEEL
(IF
EQUIPPED)
The heated steering wheel button is on the
climate controls. Press the button to switch the
heated steering wheel on and off.
Note: You can use the heated steering
wheel only when the engine is running. Note:
The system uses a sensor and is
designed to control the temperature of the
steering wheel and to prevent it from
overheating.
Note: In warm temperatures, the steering
wheel quickly reaches its maximum
temperature and the system reduces the
current to the heating element. This could
cause you to think that the system has
stopped working but it has not. This is
normal.
HORN 83
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4. The lighting control is in the autolamps
position.
5. The headlamps are off.
The other lighting control switch positions
do not turn on the daytime running lamps.
If the daytime running lamps are off in the
information display, the lamps stay off in all
switch positions.
ADAPTIVE HEADLAMPS (IF EQUIPPED)
The headlamp beams move in the same
direction as the steering wheel. This provides
more visibility when driving around curves.
A. Without adaptive headlamps.
B. With adaptive headlamps. The system only works with the lighting
control in the autolamp position. You can
switch this feature on or off in the information
display.Note:
There is a delay of two to five seconds
before the system operates when you drive
your vehicle.
Note: The system is only active at speeds
above
3 mph (5 km/h).
System Check
(If Equipped)
The system has a power-up movement check
feature. When you start your vehicle, the
lamps track left to right, then back to center
to alert the driver that the system is working
properly.
DIRECTION INDICATORS 90
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