Getting Assistance Outside the U.S. and
Canada ......................................................276
Ordering Additional Owner's Literature ......................................................................
278
Reporting Safety Defects (U.S. Only) ......
279
Reporting Safety Defects (Canada Only) ......................................................................
279
Fuses
Fuse Specification Chart ............................
281
Changing a Fuse .........................................
298
Maintenance
General Information ....................................
301
Opening and Closing the Hood ...............
301
Under Hood Overview - 2.0L ...................
303
Under Hood Overview - 3.0L ...................
305
Engine Oil Dipstick - 2.0L .........................
306
Engine Oil Dipstick - 3.0L ..........................
306
Engine Oil Check ........................................
306
Oil Change Indicator Reset ......................
308
Engine Coolant Check ...............................
308
Automatic Transmission Fluid Check ......
313
Brake Fluid Check ........................................
317Washer Fluid Check
....................................
318
Fuel Filter ........................................................
318
Changing the 12V Battery ..........................
318
Checking the Wiper Blades .....................
320
Changing the Wiper Blades .....................
320
Adjusting the Headlamps ..........................
321
Changing a Bulb ..........................................
322
Changing the Engine Air Filter ................
322
Vehicle Care
General Information ....................................
324
Cleaning Products .......................................
324
Cleaning the Exterior .................................
325
Waxing ...........................................................
326
Cleaning the Engine ...................................
327
Cleaning the Windows and Wiper Blades ......................................................................
327
Cleaning the Interior ...................................
328
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
330
Cleaning Leather Seats ..............................
331
Repairing Minor Paint Damage .................
331
Cleaning the Wheels ...................................
331Vehicle Storage
...........................................
332
Body Styling Kits ..........................................
334
Wheels and Tires
Tire Care ........................................................
335
Using Summer Tires ...................................
349
Using Snow Chains .....................................
349
Tire Pressure Monitoring System ...........
350
Changing a Road Wheel ...........................
355
Technical Specifications ............................
363
Capacities and Specifications
Engine Specifications - 2.0L .....................
365
Engine Specifications - 3.0L .....................
366
Motorcraft Parts - 2.0L ................................
367
Motorcraft Parts - 3.0L ...............................
369
Vehicle Identification Number .................
370
Vehicle Certification Label ........................
370
Transmission Code Designation ...............
371
Capacities and Specifications - 2.0L ......
372
Capacities and Specifications - 3.0L ......
382
Bulb Specification Chart ............................
392
5
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Brake system
Cabin air filter
Check fuel cap Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
8
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Introduction E270480 E71340 E71880 E231160 E67017
Blind Spot Monitor
It illuminates when you switch this
feature off or in conjunction with a
message. See Blind Spot
Information System (page 237). See
Information Messages (page 115).
Brake System Warning Lamp WARNING:
Driving your vehicle with
the warning lamp on is dangerous. A
significant decrease in braking
performance may occur. It may take you
longer to stop your vehicle. Have your
vehicle checked as soon as possible.
Driving extended distances with the
parking brake engaged can cause brake
failure and the risk of personal injury.
Note: Indicators vary depending on region.
This lamp is a dual function lamp and
illuminates when: •
You apply the parking brake with the
ignition on.
• Your vehicle has a brake fault or low
brake fluid level, regardless of parking
brake position. If the lamp illuminates when you
are moving, you may have the
parking brake applied. Make sure
the parking brake is off. Have your
vehicle checked as soon as
possible if the lamp continues to
illuminate.
Cruise Control Indicator It illuminates when you switch the
system on.
See
What Is Cruise Control (page
221).
Direction Indicator Illuminates when you switch on the
left or right direction indicator or
the hazard flasher. If the indicators
stay on or flash faster, check for a burned
out bulb. See Changing a Bulb (page 322). Door Ajar Displays when the ignition is on
and any door is not completely
closed.
Electric Park Brake It illuminates or flashes when the
electric parking brake
malfunctions. See Electric Parking
Brake
(page 194).
Engine Coolant Temperature Warning
Lamp Illuminates when the engine
coolant temperature is high. Stop
the vehicle as soon as possible,
switch off the engine and let it cool.
See
Engine Coolant Check (page 308).
Engine Oil It illuminates when you switch the
ignition on.
105
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Instrument ClusterE151262 E270480 E71340 E146190
If it illuminates when the engine is running,
this indicates a malfunction. Stop your
vehicle as soon as it is safe to do so and
switch the engine off. Check the engine oil
level. If the oil level is sufficient, this
indicates a system malfunction. Have your
vehicle checked as soon as possible.
See Engine Oil Check (page 306).
Fasten Seatbelt Warning Lamp It illuminates and a chime sounds
until you fasten the seatbelts.
Front Airbag If it fails to illuminate when you
start your vehicle, continues to
flash or remains on, it indicates a
malfunction. Have the system checked by
your authorized dealer. Heads Up Display
(If Equipped) A red beam of lights will illuminate
on the windshield in certain
instances when using adaptive
cruise control, and the collision warning
system. It also illuminates momentarily when
you start your vehicle to make sure the
display works.
Headlamp High Beam Indicator It illuminates when you switch the
high beam headlamps on. It flashes
when you use the headlamp
flasher.
Hood Ajar Displays when the ignition is on
and the hood is not completely
closed.
Lane Keeping System Lamp It illuminates when the system
activates.Low Fuel Level Warning Lamp It illuminates when the fuel level is
low or the fuel tank is nearly
empty. Refuel as soon as possible.
Low Tire Pressure Warning Lamp If the lamp remains on with the
engine running or when driving,
check your tire pressure as soon
as possible. It illuminates when your tire
pressure is low.
It also illuminates momentarily when you
switch the ignition on to confirm the lamp is
functional. If it does not illuminate when you
switch the ignition on, or begins to flash at
any time, have the system checked by your
authorized dealer.
Low Washer Fluid Level Warning Lamp It illuminates when the windshield
washer fluid is low.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Instrument ClusterE71880 E67017 E156133 E159324 E144813 E132353
Settings
Select your setting
Feedback
Mislock
All doors or Driver door
Remote Unlock
Switches Inhibit
Autofold
Mirror
Hold OK to Initialize
Neutral Towing
Remaining Life XXX% - Hold
OK to Reset
Oil Life
Enable Switch or Disable Switch
Power Decklid
Auto or Last Settings
Climate Control
Remote Start
Auto Heated or Off
Front Seats & Wheel
5, 10 or 15 minutes
Duration
System
Remote
Windows
Courtesy Wipe
Wipers
Rain Sensing
Hold
OK to Create MyKey
Create MyKey
MyKey
113
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays
Maintenance
Action
Message
Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warningstays on or continues to come on with your engine running, contact your \
authorized dealer as soon as possible.
Low Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less.
Change Engine Oil Soon
Displayed when the oil life left reaches 0%.
Oil Change Required
Indicates the brake fluid level is low and the brake system should be inspected immediately.See Brake Fluid Check (page 317).
Brake Fluid Level Low
Displays when the brake system needs servicing. Stop the vehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is excessively high.
Engine Coolant Over Temperature
Displays when the washer fluid is low and needs to be refilled.
Washer Fluid Level Low
Displays when the engine has reduced power in order to help reduce high \
coolant temperatures.
Power Reduced to Lower Engine Temp
Displays to indicate that the vehicle is still in Transport or Factory mode. This may not allow somefeatures to operate properly. See your authorized dealer.
Transport / Factory Mode
Informs the driver that the powertrain needs service due to a powertrain\
malfunction.
See Manual
125
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays
•
An open or pinched sensor hose.
• Incorrect engine oil level.
• Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for climactic
conditions.
Note: Some vehicles have a lifetime fuel filter
that is integrated with the fuel tank. Regular
maintenance or replacement is not needed.
Note: If these checks do not help you correct
the concern, have your vehicle checked as
soon as possible.
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb (4,536 kg)
Gross Vehicle Weight Rating (GVWR). The
preceding statements concerning prohibited
tampering acts and maintenance, and the
noise warranty found in the Warranty Guide,
are applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR. CATALYTIC CONVERTER WARNING:
Do not park, idle or drive
your vehicle on dry grass or other dry
ground cover. The emission system heats
up the engine compartment and exhaust
system, creating the risk of fire. WARNING:
The normal operating
temperature of the exhaust system is very
high. Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short period
of engine operation and stays hot after the
engine is switched off. WARNING: Exhaust leaks may result
in entry of harmful and potentially lethal
fumes into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes. Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable exhaust
emission standards.
To make sure that the catalytic converter and
other emission control components continue
to work properly:
•
Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables.
See Jump
Starting the Vehicle (page 267).
• Use only the specified fuel listed.
• Do not switch the ignition off when your
vehicle is moving.
• Avoid running out of fuel.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Engine Emission Control
BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During this
time, your vehicle may exhibit some unusual
driving characteristics.
Avoid driving too fast during the first 1,000 mi
(1,600 km)
. Vary your speed frequently and
change up through the gears early. Do not
labor the engine.
Do not tow during the first
1,000 mi
(1,600 km).
REDUCED ENGINE PERFORMANCE WARNING:
If you continue to drive
your vehicle when the engine is
overheating, the engine could stop without
warning. Failure to follow this instruction
could result in the loss of control of your
vehicle. If the engine coolant temperature gauge
needle moves to the upper limit position, the
engine is overheating.
See Gauges (page
102).
You must only drive your vehicle for a short
distance if the engine overheats. The
distance you can travel depends on ambient
temperature, vehicle load and terrain. The
engine continues to operate with limited
power for a short period of time.
If the engine temperature continues to rise,
the fuel supply to the engine reduces. The
air conditioning switches off and the engine
cooling fan operates continually.
1. Gradually reduce your speed and stop your vehicle as soon as it is safe to do
so.
2. Immediately switch the engine off to prevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level.
See Engine
Coolant Check (page 308).
5. Have your vehicle checked as soon as possible. ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving (When running
errands, go to the furthest destination
first and then work your way back home).
• Close the windows for high-speed
driving.
• Drive at reasonable speeds.
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Driving Hints