1. Pull the wiper blade and arm away from
the glass. Press the locking buttons
together.
2. Slightly rotate the wiper blade.
3. Remove the wiper blade.
4. Install in the reverse order.
Note: Make sure that the wiper blade locks
into place.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are properly
aimed at the assembly plant. If your vehicle
has been in an accident, the alignment of
your headlamps should be checked by your
authorized dealer. Headlamp Aiming Target
8 feet (2.4 meters)
A
Center height of lamp to ground
B
25 feet (7.6 meters)
C
Horizontal reference line
D
Vertical Aim Adjustment Procedure
1. Park the vehicle directly in front of a wall
or screen on a level surface,
approximately 25 ft (7.6 m) away. 2.
Measure the height of the headlamp bulb
center from the ground and mark an 8 ft
(2.4 m)
horizontal reference line on the
vertical wall or screen at this height.
Note: To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp while adjusting the
other.
3. Turn on the low beam headlamps to illuminate the wall or screen and open
the hood. 321
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Autolamps.........................................................88
Windshield Wiper Activated Headlamps........88
Automatic Climate Control..........................135 Directing Air to the Footwell Air Vents..........135
Directing Air to the Instrument Panel Air
Vents..................................................................135
Setting the Blower Motor Speed.....................135
Setting the Temperature....................................135
Switching Auto Mode On and Off...................135
Switching Defrost On and Off..........................136
Switching Dual Zone Mode On and Off.........137
Switching Maximum Air Conditioning On and Off........................................................................\
137
Switching Maximum Defrost On and Off.......137
Switching Recirculated Air On and Off..........137
Switching the Air Conditioning On and Off.......................................................................136
Switching the Climate Control On and Off.......................................................................136
Automatic High Beam Control....................93
Automatic High Beam Control Indicators........................................................94
Automatic Transmission
...............................178
Automatic Transmission Adaptive
Learning............................................................183
Brake-Shift Interlock Override..........................181
If Your Vehicle Gets Stuck In Mud or Snow..................................................................183 Push Button Shift Transmission.......................178
SelectShift Automatic
™ Transmission.............180
Automatic Transmission Fluid Check.......313 6F35 Transmission..............................................313
6F55 Transmission..............................................313
Autowipers.......................................................85 Autowipers Settings.............................................85
Auxiliary Power Points..................................157 110 Volt AC Power Point.....................................157
12 Volt DC Power Point......................................157
Locations................................................................157
AWD See: All-Wheel Drive...........................................184
B
Battery See: Changing the 12V Battery........................318
Blind Spot Information System..................237 Switching the System Off and On..................239
System Errors......................................................239
Using the Blind Spot Information
System..............................................................238
BLIS See: Blind Spot Information System..............
237
Body Styling Kits
...........................................334
Bonnet Lock See: Opening and Closing the Hood.............301 Booster Seats
..................................................30
Types of Booster Seats.......................................30
Brake Fluid Check.........................................317 Brake Fluid Service Interval..............................317
Brakes..............................................................193 General Information............................................193
Breaking-In....................................................262
Bulb Specification Chart
.............................392
C
Cabin Air Filter
...............................................139
Canceling the Set Speed...........................222
Capacities and Specifications - 2.0L.......372 Air Conditioning System...................................372
Alternative Engine Oil for Extremely Cold
Climates............................................................376
Automatic Transmission....................................373
Engine Coolant....................................................374
Engine Oil.............................................................375
Fuel Tank...............................................................378
Grease...................................................................378
Hydraulic Brake System....................................379
Locks......................................................................379
Power Transfer Unit...........................................380
Rear Axle...............................................................381
Washer Reservoir................................................381
546
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index
Global Opening and Closing.......................96
Closing the Windows...........................................96
Opening the Windows.........................................96
H
Hazard Flashers...........................................266
Headlamp Adjusting See: Adjusting the Headlamps........................321
Headlamp Exit Delay.....................................89
Headrest See: Head Restraints...........................................141
Head Restraints..............................................141
Adjusting the Head Restraint...........................142
Tilting Head Restraints ......................................142
Heated Exterior Mirrors...............................138
Heated Rear Window...................................138
Heated Seats
..................................................148
Front Seats............................................................148
Rear Seats.............................................................149
Heated Steering Wheel.................................83
Heating See: Climate Control..........................................135
Hints on Controlling the Interior Climate...........................................................137
Defogging the Side Windows in Cold Weather.............................................................138
General Hints........................................................137 Quickly Cooling the Interior..............................138
Quickly Heating the Interior.............................138
Recommended Settings for Cooling..............138
Recommended Settings for Heating..............138
Hints on Driving With Anti-Lock Brakes............................................................194
Hood Lock See: Opening and Closing the Hood.............301
Horn....................................................................83
I
In California (U.S. Only)...............................273
Information Display Control
.........................83
Information Displays.....................................109 General Information............................................109
Information Messages
..................................115
Active Park.............................................................115
Adaptive Cruise Control.....................................116
Adaptive Headlamps...........................................117
AdvanceTrac ™.........................................................117
Airbag......................................................................117
Alarm.......................................................................118
Automatic Engine Shutdown.............................
118
AWD........................................................................\
.119
Battery and Charging System..........................120
Blind Spot Information and Cross Traffic Alert System................................................................121 Doors and Locks...................................................121
Driver Alert............................................................122
Fuel........................................................................\
.122
Hill Start Assist.....................................................123
Keys and Intelligent Access..............................123
Lane Keeping System........................................124
Maintenance.........................................................125
MyKey.....................................................................126
Park Aid..................................................................127
Park Brake.............................................................127
Power Steering....................................................128
Pre-Collision Assist.............................................129
Remote Start.........................................................129
Seats.......................................................................130
Starting System ...................................................130
Tire Pressure Monitoring System.....................131
Traction Control....................................................131
Transmission.........................................................132
Installing Child Restraints.............................23 Child Seats..............................................................23
Using Lap and Shoulder Belts...........................23
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................26
Using Tether Straps..............................................28
Instrument Cluster
........................................102
Instrument Lighting Dimmer........................89
Instrument Panel..............................................19
551
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index
Motorcraft Parts - 2.0L.................................367
Motorcraft Parts - 3.0L................................369
MyKey – Troubleshooting............................65
MyKey™..............................................................62 Principle of Operation.........................................62
N
Navigation......................................................440 Changing the Format of the Map...................444
cityseeker.............................................................446
Michelin Travel Guide........................................447
Navigation Map Accuracy and Updates.......447
Route Guidance..................................................444
Setting a Destination.........................................442
SiriusXM Traffic and Travel Link......................447
Zoom......................................................................444
Normal Scheduled Maintenance
.............480
Intelligent Oil-Life Monitor™.............................480
Maintenance Intervals........................................481
O
Oil Change Indicator Reset.......................308
Oil Check See: Engine Oil Check......................................306
Opening and Closing the Hood
................301
Closing the Hood...............................................302 Opening the Hood..............................................301
Ordering Additional Owner's Literature......................................................278
Obtaining a French Owner’ s Manual.............278
Overhead Console
.......................................159
Overriding Automatic High Beam Control............................................................94
P
Parking Aids
..................................................203
Principle of Operation.......................................203
Passive Anti-Theft System............................77 SecuriLock...............................................................77
PATS See: Passive Anti-Theft System.........................77
Perchlorate........................................................14
Personal Safety System ™
..............................44
How Does the Personal Safety System
Work?...................................................................44
Phone
..............................................................438
Android Auto.......................................................440
Apple CarPlay......................................................440
Pairing Your Cell Phone for the First
Time...................................................................438
Text Messaging...................................................439
Using Your Cell Phone......................................439
Post-Crash Alert System.............................270 Power Decklid
...................................................71
Obstacle Detection...............................................72
Opening and Closing the Power Decklid.......72
Resetting the Power Decklid..............................
73
Power Door Locks See: Locking and Unlocking..............................67
Power Seats
....................................................142
Adjusting the Four-Way Lumbar
Support..............................................................144
Adjusting the Lumbar Support.........................144
Adjusting the Multi-Contour Front Seats With Active Motion ..................................................144
Power Windows
..............................................95
Accessory Delay...................................................96
Bounce-Back..........................................................95
One-Touch Down..................................................95
One-Touch Up.......................................................95
Window Lock.........................................................96
Pre-Collision Assist
......................................245
Adjusting the Pre-Collision Assist
Settings.............................................................247
Blocked Sensors.................................................247
Distance Indication and Alert..........................246
Using the Pre-Collision Assist System..........245
Protecting the Environment
..........................18
Puncture See: Changing a Road Wheel.........................
355
553
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index
T
Technical Specifications
See: Capacities and Specifications...............365
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)..........................274
Tire Care.........................................................335
Glossary of Tire Terminology..........................336
Information About Uniform Tire Quality
Grading.............................................................335
Information Contained on the Tire Sidewall............................................................337
Temperature A B C.............................................336
Traction AA A B C...............................................336
Treadwear............................................................335
Tire Pressure Monitoring System............350 Changing Tires With a Tire Pressure
Monitoring System..........................................351
Understanding Your Tire Pressure Monitoring System .............................................................352
Tires See: Wheels and Tires......................................335
Towing a Trailer............................................256 Load Placement..................................................256
Towing the Vehicle on Four Wheels
.......260
Emergency Towing............................................260
Recreational Towing..........................................260
Towing.............................................................256 Traction Control
.............................................199
Principle of Operation........................................199
Transmission Code Designation................371
Transmission...................................................178
Transporting the Vehicle
............................270
U
Under Hood Overview - 2.0L....................303
Under Hood Overview - 3.0L....................305
Universal Garage Door Opener
.................151
HomeLink Wireless Control System................151
USB Port
.........................................................408
Using Adaptive Cruise Control.................222 Automatic Cancellation....................................226
Blocked Sensor..................................................228
Canceling the Set Speed.................................226
Changing the Set Speed..................................225
Detection Issues.................................................226
Following a Vehicle............................................224
Following a Vehicle to a Complete
Stop...................................................................224
Hilly Condition Usage.......................................226
Overriding the Set Speed................................225
Park Brake Application.....................................226
Resuming the Set Speed.................................226
Setting the Adaptive Cruise Speed...............
223 Setting the Adaptive Cruise Speed When Your
Vehicle is Stationary......................................223
Setting the Gap Distance.................................
224
Switching Adaptive Cruise Control Off........226
Switching Adaptive Cruise Control On.........
223
Switching to Normal Cruise Control..............230
System Not Available........................................228
Using All-Wheel Drive..................................184 Driving In Special Conditions With All-Wheel
Drive (AWD)......................................................186
Operating AWD Vehicles With Spare or Mismatched Tires...........................................186
Using MyKey With Remote Start Systems..........................................................65
Using Snow Chains
......................................349
Using Stability Control.................................201
Using Summer Tires....................................349
Using Traction Control.................................199 Switching the System Off..................................199
System Indicator Lights and Messages.........199
Using a Switch.....................................................199
Using the Information Display Controls........199
Using Voice Recognition..............................411 Apps.......................................................................420
Automatic Blower Motor Speed
Reduction.........................................................422
Climate...................................................................415
Entertainment.......................................................413
556
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index