2020 LINCOLN MKZ heating

All-Wheel Drive Messages
Action / Description
AWD Messages
Displays when the system automatically disables to protect itself. This
may be caused by operating the vehicle with the compact tire installed,
if the system is overheating or if there is an issue with another vehicl\
e
system preventing AWD operation. The system resumes normal
operation and clears this message after cycling the ignition on and
off and driving a short distance with the road tire re-installed, after
the system is allowed to cool or after the other vehicle system issues
are resolved.
AWD OFF
Displays in conjunction with the powertrain malfunction or reduced
power light when the system is not operating properly. If the message
stays on or continues to come on, contact your authorized dealer as
soon as possible.
AWD Malfunction Service Required
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Operating AWD Vehicles With Spare
or Mismatched Tires
WARNING: Only use replacement
tires and wheels that are the same size,
load index, speed rating and type (such as
P-metric versus LT-metric or all-season
versus all-terrain) as those originally
provided by Ford. The recommended tire
and wheel size may be found on either the
Safety Compliance Certification Label
(affixed to either the door hinge pillar,
door-latch post, or the door edge that
meets the door-latch post, next to the
driver’ s seating position), or the Tire Label
which is located on the B-Pillar or edge of
the driver’ s door. If this information is not
found on these labels, then you should
contact your authorized dealer as soon as
possible. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of vehicle control, vehicle rollover,
personal injury and death. A spare tire of a different size other than the
tire provided should never be used. The
AWD system may disable automatically and
enter front-wheel drive only mode to protect
driveline components if a non-full sized tire
is installed. This condition may display an
AWD OFF
message in the information
display. If there is an AWD OFF message in
the information display from using a non-full
sized spare tire, this indicator should turn off
after reinstalling the repaired or replaced
normal road tire and cycling the ignition off
and on. It is recommended to reinstall the
repaired or replaced road tire as soon as
possible.
Major dissimilar tire sizes between the front
and rear axles (for example, 17 inch low
profile tires on the front axle and 22 inch high
profile tires on the rear axle) could cause the
AWD system to stop functioning and default
to front-wheel drive or damage the AWD
system. However, the AWD system is
capable of tolerating any combination of new
and worn tires of the same original tire size.
For example, using 3 worn tread tires and 1
new tread tire all of the same original tire
size, can be tolerated by the AWD system. Driving In Special Conditions With All-
Wheel Drive (AWD)
AWD vehicles are equipped for driving on
sand, snow, mud and rough roads and have
operating characteristics that are somewhat
different from conventional vehicles, both on
and off the highway.
When driving at slow speeds in deep sand
under high outside temperatures, use a low
gear when possible. Lower gear operation
will maximize the engine and transmission
cooling capability.
Under severe operating conditions, the A/C
may cycle on and off to protect overheating
of the engine.
Basic operating principles in special
conditions
•
Drive slower in strong crosswinds which
can affect the normal steering
characteristics of your vehicle.
• Be extremely careful when driving on
pavement made slippery by loose sand,
water, gravel, snow or ice.
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(If Equipped)

acceleration or braking which could result
in an increased risk of loss of vehicle
control, vehicle rollover and/or personal
injury. Use all available road surface to
return the vehicle to a safe direction of
travel.
• In the event of an emergency stop, avoid
skidding the tires and do not attempt any
sharp steering wheel movements.
• If the vehicle goes from one type of
surface to another (that is, from concrete
to gravel) there will be a change in the
way the vehicle responds to a maneuver
(steering, acceleration or braking). Again,
avoid these abrupt inputs.
Sand
Most of the time traction control improves
tire traction by managing wheel slip through
Brake, Engine, and AWD calibrations.
However, during low speed driving, disabling
traction control in deep sand can help keep
the wheels moving to maintain vehicle
momentum. When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly and
avoid spinning the wheels.
Do not drive your vehicle in deep sand for
an extended period of time. This could cause
the AWD system to overheat and default to
front-wheel drive. If this occurs, an AWD OFF
message displays in the information display.
To resume normal AWD function as soon as
possible, stop the vehicle in a safe location
and stop the engine for at least 10 minutes.
After the engine has been restarted and the
AWD system has adequately cooled, the
AWD OFF message turns off and normal
AWD function returns. In the event the
engine is not stopped, the
AWD OFF
message turns off when the system cools
and normal AWD function returns.
When driving at slow speeds in deep sand
under high outside temperatures, use L (Low)
gear when possible. L (Low) gear operation
will maximize the engine and transmission
cooling capability. Under severe operating conditions, the A/C
may cycle on and off to protect overheating
of the engine.
Avoid excessive speed because vehicle
momentum can work against you and cause
the vehicle to become stuck to the point that
assistance may be required from another
vehicle. Remember, you may be able to back
out the way you came if you proceed with
caution.
Mud and Water
If you must drive through high water, drive
slowly. Traction or brake capability may be
limited.
When driving through water, determine the
depth; avoid water higher than the bottom
of the wheel rims (for cars) or the bottom of
the hubs (for trucks) (if possible) and proceed
slowly. If the ignition system gets wet, the
vehicle may stall.
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(If Equipped)

Once through water, always try the brakes.
Wet brakes do not stop the vehicle as
effectively as dry brakes. Drying can be
improved by moving your vehicle slowly
while applying light pressure on the brake
pedal.
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even AWD vehicles can lose traction
in slick mud. As when you are driving over
sand, apply the accelerator slowly and avoid
spinning your wheels. If the vehicle does
slide, steer in the direction of the slide until
you regain control of the vehicle.
After driving through mud, clean off residue
stuck to rotating driveshafts and tires. Excess
mud stuck on tires and rotating driveshafts
causes an imbalance that could damage
drive components.
Note:
Driving through deep water may
damage the transmission.
If the front or rear axle is submerged in water,
have the power transfer unit (PTU) or rear
axle serviced by an authorized dealer. Driving on Hilly or Sloping Terrain
Note:
Avoid driving crosswise or turning on
steep slopes or hills. A danger lies in losing
traction, slipping sideways and possibly
rolling over. Whenever driving on a hill,
determine beforehand the route you will use.
Do not drive over the crest of a hill without
seeing what conditions are on the other side.
Do not drive in reverse over a hill without
the aid of an observer.
Although natural obstacles may make it
necessary to travel diagonally up or down a
hill or steep incline, you should always try to
drive straight up or straight down.
When climbing a steep slope or hill, start in
a lower gear rather than downshifting to a
lower gear from a higher gear once the
ascent has started. This reduces strain on
the engine and the possibility of stalling.
If you do stall out, do not try to turnaround
because you might roll over. It is better to
back down to a safe location. Apply just enough power to the wheels to
climb the hill. Too much power will cause the
tires to slip, spin or lose traction, resulting in
loss of vehicle control.
Descend a hill in the same gear you would
use to climb up the hill to avoid excessive
brake application and brake overheating. Do
not descend in neutral; instead, disengage
overdrive or manually shift to a lower gear.
When descending a steep hill, avoid sudden
hard braking as you could lose control. The
front wheels have to be turning in order to
steer the vehicle.
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The system may apply the brakes to slow
the vehicle to the new set speed. The set
speed displays continuously in the
information display when the system is
active.
Canceling the Set Speed
Press and release the button or tap
the brake pedal.
Note: The system remembers the set speed.
Resuming the Set Speed Press and release the button.
Your vehicle speed returns to the previously
set speed and gap setting. The set speed
displays continuously in the information
display when the system is active.
Note: Only use resume if you are aware of
the set speed and intend to return to it.
Automatic Cancellation
Automatic cancellation can also occur when: •
The tires lose traction.
• You apply the parking brake.
Park Brake Application
Automatic parking brake application and
cancellation occurs if:
• You unbuckle the seatbelt and open the
door after you stop the vehicle.
• You hold the vehicle at a stop
continuously for more than three minutes.
Hilly Condition Usage
Select a lower gear when the system is
active in situations such as prolonged
downhill driving on steep grades, for
example in mountainous areas. The system
needs additional engine braking in these
situations to reduce the load on the vehicle ’s
regular brake system to prevent it from
overheating.
Note: An audible alarm sounds and the
system shuts down if it applies brakes for an
extended period of time. This allows the
brakes to cool. The system functions
normally again after the brakes cool. Switching Adaptive Cruise Control Off For vehicles without Speed Limiter,
press and release the button when
the system is in standby mode or
switch the ignition off. For vehicles with Speed Limiter,
press and release the button when
the system is in standby mode or
switch the ignition off.
Note: You erase the set speed when you
switch the system off.
Detection Issues WARNING: On rare occasions,
detection issues can occur due to the road
infrastructures, for example bridges,
tunnels and safety barriers. In these cases,
the system may brake late or
unexpectedly. At all times, you are
responsible for controlling your vehicle,
supervising the system and intervening, if
required.
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STEERING
Electric Power Steering
WARNING: The electric power
steering system has diagnostic checks that
continuously monitor the system. If a fault
is detected, a message displays in the
information display. Stop your vehicle as
soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked as soon as possible. WARNING:
If the system detects an
error, you may not feel a difference in the
steering, however a serious condition may
exist. Have your vehicle checked as soon
as possible. Failure to do so may result in
loss of steering control.
Your vehicle has an electric power steering
system, there is no fluid reservoir, no
maintenance is required. If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle, this increased effort prevents
overheating and permanent damage to the
steering system. You do not lose the ability
to steer your vehicle manually. Typical
steering and driving maneuvers allow the
system to cool and return to normal
operation.
Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension components.
• Loose or worn steering components.
• Improper vehicle alignment. Note:
A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
(If Equipped)
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with the
brake system to help operate advanced
stability control and accident avoidance
systems. Additionally, whenever the battery
is disconnected or a new battery installed,
you must drive your vehicle a short distance
before the system relearns the strategy and
reactivates all systems.
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BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During this
time, your vehicle may exhibit some unusual
driving characteristics.
Avoid driving too fast during the first 1,000 mi
(1,600 km)
. Vary your speed frequently and
change up through the gears early. Do not
labor the engine.
Do not tow during the first
1,000 mi
(1,600 km).
REDUCED ENGINE PERFORMANCE WARNING:
If you continue to drive
your vehicle when the engine is
overheating, the engine could stop without
warning. Failure to follow this instruction
could result in the loss of control of your
vehicle. If the engine coolant temperature gauge
needle moves to the upper limit position, the
engine is overheating.
See Gauges (page
102).
You must only drive your vehicle for a short
distance if the engine overheats. The
distance you can travel depends on ambient
temperature, vehicle load and terrain. The
engine continues to operate with limited
power for a short period of time.
If the engine temperature continues to rise,
the fuel supply to the engine reduces. The
air conditioning switches off and the engine
cooling fan operates continually.
1. Gradually reduce your speed and stop your vehicle as soon as it is safe to do
so.
2. Immediately switch the engine off to prevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level.
See Engine
Coolant Check (page 308).
5. Have your vehicle checked as soon as possible. ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving (When running
errands, go to the furthest destination
first and then work your way back home).
• Close the windows for high-speed
driving.
• Drive at reasonable speeds.
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Driving Hints

WARNING: Do not put coolant in the
windshield washer reservoir. If sprayed on
the windshield, coolant could make it
difficult to see through the windshield. WARNING: To reduce the risk of
personal injury, make sure the engine is
cool before unscrewing the coolant
pressure relief cap. The cooling system is
under pressure. Steam and hot liquid can
come out forcefully when you loosen the
cap slightly. WARNING:
Do not add coolant
further than the MAX mark.
When the engine is cold, check the
concentration and level of the coolant at the
intervals listed in the scheduled maintenance
information.
See Scheduled Maintenance
(page 475).
Note: Make sure that the coolant level is
between the
MIN and the MAX marks on
the coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the
MAX mark. Note:
Automotive fluids are not
interchangeable. Do not use coolant or
windshield washer fluid outside of its
specified function and vehicle location.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
Maintain coolant concentration within 48%
to 50%, which equates to a freeze point
between -30°F (-34°C) and -34°F (-37°C).
Coolant concentration should be checked
using a refractometer. We do not recommend
the use of hydrometers or coolant test strips
for measuring coolant concentration.
Adding Coolant WARNING:
Do not add engine
coolant when the engine is on or the
cooling system is hot. Failure to follow this
instruction could result in personal injury. WARNING:
Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap with
a thick cloth to prevent the possibility of
scalding and slowly remove the cap.
Failure to follow this instruction could result
in personal injury.
It is very important to use prediluted coolant
meeting the correct specification in order to
avoid plugging the small passageways in the
engine cooling system. See Capacities and
Specifications
(page 372). Incorrect
prediluted coolant use can cause damage
not covered by the vehicle Warranty.
Note: If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with distilled water.
See
Capacities and Specifications (page 365).
Using water that has not been deionized
may contribute to deposit formation,
corrosion and plugging of the small cooling
system passageways.
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