2020 LINCOLN MKZ radio

Introduction
About This Manual
...........................................7
Symbols Glossary .............................................
7
Data Recording ...............................................
10
Perchlorate .......................................................
14
Lincoln Automotive Financial Services ........................................................................\
..
14
Replacement Parts Recommendation ........................................................................\
..
15
Special Notices ...............................................
15
Mobile Communications Equipment .........
16
Export Unique Options ..................................
17
Environment
Protecting the Environment .........................
18
At a Glance
Instrument Panel .............................................
19
Child Safety
General Information .......................................
21
Installing Child Restraints ............................
23
Booster Seats .................................................
30Child Restraint Positioning
..........................
33
Child Safety Locks .........................................
35
Seatbelts
Principle of Operation ..................................
36
Fastening the Seatbelts ...............................
37
Seatbelt Height Adjustment .......................
39
Seatbelt Warning Lamp and Indicator Chime ...........................................................
40
Seatbelt Reminder ..........................................
41
Child Restraint and Seatbelt Maintenance ........................................................................\
.
42
Seatbelt Extensions ......................................
43
Personal Safety System ™
Personal Safety System ™.............................
44
Supplementary Restraints System
Principle of Operation ..................................
45
Driver and Passenger Airbags ...................
46
Front Passenger Sensing System .............
48
Side Airbags ...................................................
50Driver and Passenger Knee Airbags
.........
51
Safety Canopy™ ...............................................
51
Crash Sensors and Airbag Indicator .........
53
Airbag Disposal ..............................................
54
911 Assist
What Is 911 Assist ...........................................
55
Emergency Call Requirements ..................
55
Emergency Call Limitations ........................
56
Keys and Remote Controls
General Information on Radio Frequencies ........................................................................\
.
57
Remote Control ..............................................
57
Replacing a Lost Key or Remote Control ........................................................................\
..
61
MyKey™
Principle of Operation ..................................
62
Creating a MyKey ..........................................
63
Clearing All MyKeys ......................................
64
Checking MyKey System Status ................
64
Using MyKey With Remote Start Systems ........................................................................\
65
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents

Connected Vehicle
Connected Vehicle Requirements
..........395
Connected Vehicle Limitations ................
395
Connecting the Vehicle to a Mobile Network .....................................................
395
Connecting the Vehicle to a Wi-Fi Network ......................................................................
395
Connected Vehicle – Troubleshooting ......................................................................
396
Wi-Fi Hotspot
Creating a Wi-Fi Hotspot ...........................
398
Changing the Wi-Fi Hotspot Name or Password ...................................................
398
Audio System
General Information ...................................
400
Audio Unit ......................................................
401
Digital Radio .................................................
402
Satellite Radio ..............................................
405
USB Port ........................................................
408
SYNC™ 3
General Information ...................................
409Using Voice Recognition
.............................
411
Entertainment ...............................................
423
Climate ...........................................................
435
Phone .............................................................
438
Navigation .....................................................
440
Apps ................................................................
448
Settings ...........................................................
451
SYNC™ 3 Troubleshooting .........................
453
Accessories
Accessories ..................................................
470
Lincoln Protect
Lincoln Protect .............................................
472
Scheduled Maintenance
General Maintenance Information ..........
475
Normal Scheduled Maintenance ............
480
Special Operating Conditions Scheduled Maintenance ............................................
484
Scheduled Maintenance Record .............
488Appendices
Electromagnetic Compatibility
................
508
End User License Agreement ...................
513
Declaration of Conformity .........................
543
Declaration of Conformity - Vehicles With: SYNC 3 ......................................................
544
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents

Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required, and
access to the vehicle or the event data
recorder is needed. In addition to the vehicle
manufacturer, other parties, such as law
enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event data
recorder. Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units that
have the ability to store data based on your
personalized settings. The data is stored
locally in the vehicle or on devices that you
connect to it, for example, a USB drive or
digital music player. You can delete some of
this data and also choose whether to share
it through the services to which you
subscribe. See Settings (page 451).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations. Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this data
through a dedicated, protected connection.
We only collect and use data to enable your
use of our services to which you have
subscribed, with your consent or where
permitted by law. For additional information,
see the terms and conditions of the services
to which you have subscribed.
Services That Third Parties Provide
We recommend that you review the terms
and conditions and data privacy information
for any services to which you subscribe. We
take no responsibility for services that third
parties provide.
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using mobile communications equipment to
avoid negating these benefits. Mobile
communication equipment includes, but is
not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your vehicle
may be equipped with features and options
that are different from the features and
options that are described in this Owner’
s
Manual. A market unique supplement may
be supplied that complements this book. By
referring to the market unique supplement,
if provided, you can properly identify those
features, recommendations and
specifications that are unique to your vehicle.
This Owner’ s Manual is written primarily for
the U.S. and Canadian Markets. Features or
equipment listed as standard may be
different on units built for export. Refer to
this Owner’ s Manual for all other required
information and warnings.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Introduction

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.
WARNING: Changes or modifications
not expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following could cause a decrease
in operating range:
•
Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones, battery
chargers and alarm systems. If the
frequencies are jammed, you will not be able
to use your remote control. You can lock and
unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage. Intelligent Access
(If Equipped)
The system uses a radio frequency signal to
communicate with your vehicle and authorize
your vehicle to unlock when one of the
following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference is
present in the area or if the transmitter
battery is low, you may need to mechanically
unlock your door. You can use the
mechanical key blade in your intelligent
access key to open the driver door in this
situation.
See Remote Control (page 57).
REMOTE CONTROL
Intelligent Access Key
Note: You may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Keys and Remote Controls

Remote Starting your Vehicle
Note:
You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
start remotely, the direction indicators do
not flash twice and the horn does not sound. 1. Press the lock button to lock all the
doors.
2. Press the remote start button twice. The
exterior lamps flash twice.
A tone sounds if the system fails to start.
Note: You must press the push button
ignition switch on the instrument panel once
while applying the brake pedal before
driving your vehicle. The power windows do not work during
remote start and the radio does not turn on
automatically.
The parking lamps remain on and your
vehicle will run for 5, 10 or 15 minutes,
depending on the setting.
Extending the Engine Running Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running. If
the duration is set to 15 minutes, the duration
extends by another 15 minutes. For example,
if your vehicle had been running from the
first remote start for 5 minutes, your vehicle
continues to run now for a total of 30
minutes. You can extend the engine running
time duration to a maximum of 30 minutes.
Wait at least five seconds before remote
starting after the engine stops running.
Turning Your Vehicle Off After Remote
Starting
Press the button once. Your
vehicle and the parking lamps turn
off.You may have to be closer to your vehicle
than when starting due to ground reflection
and the added noise of your running vehicle.
You can switch this feature on or off in the
information display. See General
Information (page 109).
Memory Feature
You can program your intelligent access key
to recall memory positions.
See Memory
Function (page 146).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle.
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PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. You can program the
restrictions to all keys except one. Any keys
that you did not program are administrator
keys or admin keys.
You can use admin keys to:
•
Create a MyKey with certain vehicle
restrictions.
• Program certain MyKey settings.
• Clear all MyKey restrictions.
After you program a MyKey, you can view
the following information through the
information display:
• The total number of admin keys and
MyKeys for your vehicle.
• The total distance a MyKey driver
traveled with your vehicle.
Note: Every MyKey receives the same
restrictions and settings. You cannot
program them individually. Note:
For vehicles equipped with a
push-button start switch: When both a MyKey
and an admin key are present when you
start your vehicle, the system recognizes the
admin key only.
Standard Settings
Not every vehicle includes the features listed
below. If your vehicle has this equipment,
then you cannot change the following
settings when using a MyKey:
• Seatbelt reminder or Belt-Minder™. MyKey
mutes the audio system until drivers, and
in some instances, passengers, fasten
their seatbelts. Note: If your vehicle
includes an AM/FM radio or a very basic
audio system, then the radio may not
mute.
• Earlier low-fuel warning. The low-fuel
warning activates earlier for MyKey
drivers, giving them more time to refuel. •
Certain driver alerts, stability systems or
parking aids turn on automatically when
you use the MyKey system. For example,
Blind Spot Information System (BLIS),
cross traffic alert, lane departure warning
or forward collision warning. Note: MyKey
drivers may be able to turn the lane
departure warning feature off, but this
feature turns back on automatically with
every new key cycle.
• Restricted touchscreen operation in some
markets. For example, MyKey may
prevent manual navigation destination
input while the vehicle is in any gear
other than park (P) or when the vehicle
reaches a certain rate of speed.
• Satellite radio adult content restrictions,
if this feature is available in your market.
Optional Settings
You can configure certain vehicle feature
settings when you first create a MyKey. You
can also change the settings afterward with
an admin key.
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Note:
Not every feature applies to every
vehicle in every market. When they are
available for your vehicle, then they appear
in your information display, providing choices
to switch them on or off, or to select a more
specific setting.
• Various vehicle speed limits so the
MyKey driver cannot exceed certain
speeds. The information display shows
warnings followed by an audible tone
when the MyKey driver reaches the set
speed. You cannot override the set
speed by fully depressing the accelerator
pedal. WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a safe
speed considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury. •
Various vehicle speed reminders so
MyKey drivers know when their vehicle
speed approaches the limits. Warnings
appear in your information display and a
tone sounds when the MyKey drivers
exceed the set vehicle speed.
• The audio system's maximum volume
limits to 45% so MyKey drivers can
concentrate on the road. A message
appears in the information display when
MyKey drivers attempt to exceed the
limited volume. MyKey also disables the
automatic volume control.
Note: If your
vehicle includes an AM/FM radio or a
very basic audio system, then the radio
may not limit.
• Always on setting. This setting forces
certain features to remain on and active
for MyKey drivers. For example, E911 or
emergency assistance and the do not
disturb features stay on even if a MyKey
driver uses the feature's control to switch
it off. When selected, you will not be able
to turn off Advance Trac or traction
control (if your vehicle has this feature). CREATING A MYKEY
Use the information display to create a
MyKey:
1. Insert the key you want to program into
the ignition. If your vehicle is equipped
with a push-button start, place the remote
control into the backup slot. See Starting
a Gasoline Engine
(page 162).
2. Switch the ignition on.
3. Access the main menu in the information
display and then scroll through the
menus to change the settings of your
MyKey. From the MyKey menu select the
option Create MyKey.
See Information
Displays (page 109).
4. When prompted, hold the OK button until
you see a message informing you to label
this key as a MyKey. The programmed
restrictions apply when you key off, open
and close the driver door and restart your
vehicle with the programmed key or
transmitter.
MyKey is successfully created. Make sure
you label it so you can distinguish it from the
admin keys.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing MyKey™