There are also some things you may want to
avoid doing because they reduce your fuel
economy:
•
Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold
mornings.
• Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly terrain.
• Do not rest your foot on the brake pedal
while driving.
• Avoid carrying unnecessary weight.
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of
alignment. DRIVING THROUGH WATER WARNING: Do not drive through
flowing or deep water as you may lose
control of your vehicle.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water, check
the depth. Never drive through water that is
higher than the bottom of the front rocker
area of your vehicle. When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
•
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that the
steering power assist works.
263
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Driving HintsE259345
The fuel pump shutoff stops the flow of fuel
to the engine in the event of a moderate to
severe crash. Not every impact causes a
shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps
1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and
START/STOP
to switch on your vehicle.
3. Remove your foot from the brake pedal and press
START/STOP to switch off
your vehicle. 4. You can attempt to start the vehicle by
pressing the brake pedal and
START/STOP
, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps
1 through 4.
JUMP STARTING THE VEHICLE WARNING:
Batteries normally
produce explosive gases which can cause
personal injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation. WARNING:
Keep batteries out of
reach of children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush immediately
with water for a minimum of 15 minutes and
get prompt medical attention. If acid is
swallowed, call a physician immediately. WARNING:
Use only adequately
sized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your automatic
transmission vehicle.
Note: Attempting to push-start a vehicle with
an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
267
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Roadside Emergencies
Note:
Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the two
vehicles do not touch.
Connecting the Jumper Cables WARNING: Do not connect the end
of the second cable to the negative (-)
terminal of the battery to be jumped. A
spark may cause an explosion of the gases
that surround the battery. WARNING:
Do not use fuel lines,
engine valve covers, windshield wiper
arms, the intake manifold, or hood latch as
ground points.
Note: Your vehicle has two battery prongs
that are accessible from under the hood,
even though the actual battery is located in
the trunk. You can jump start your vehicle
the same way conventional vehicles can be
using these prongs. Note:
Do not attach the end of the positive
cable to the studs or L-shaped eyelet located
above the positive (+) terminal of your
vehicle ’s battery. High current may flow
through and cause damage to the fuses.
Note: To avoid reverse polarity connections,
make sure that you correctly identify the
positive (+) and negative (-) terminals on both
the disabled and booster vehicles before
connecting the cables. Negative prong (–).
A
Positive prong (+).
B Note:
In the illustration, the bottom vehicle
represents the booster vehicle.
268
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Roadside EmergenciesE226509 4
2
1
3
E142664
Note:
Make sure you remove the cap from
the positive prong on your vehicle before
connecting the cables.
1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged
battery.
2. Connect the other end of the positive (+)
cable to the positive (+) terminal of the
booster vehicle battery.
3. Connect the negative (-) cable to the negative (-) terminal of the booster
vehicle battery.
4. Make the final connection of the negative
(-) cable to an exposed metal part of the
stalled vehicle's engine, away from the
battery and the fuel injection system, or
connect the negative (-) cable to a ground
connection point if available.
Jump Starting
1. Start the engine of the booster vehicle and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
RPM, as shown in your tachometer. 2. Start the disabled vehicle.
3. Check the instrument cluster for the
Ready to Drive light as the gasoline
engine may not start, but the electric
motor may be running.
4. Once you start the disabled vehicle, run both vehicles for an additional three
minutes before disconnecting the jumper
cables.
Removing the Jumper Cables
Note: After you disconnect the jumper
cables, let the disabled vehicle sit in Ready
to Drive mode for several minutes to charge
the 12V battery. The disabled vehicle
charges the 12V battery even if the gasoline
engine may be off. The 12V battery receives
power from the high-voltage battery instead.
Remove the jumper cables in the reverse
order that they were connected. 1. Remove the negative (-) jumper cable
from the disabled vehicle.
269
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Roadside Emergencies4
1
3
2
E142665
In the CAMVAP program, impartial third-party
arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators
review the positions of the parties, make
decisions and, when appropriate, render
awards to resolve disputes. CAMVAP
decisions are fast, fair, and final as the
arbitrator’
s award is binding on both you and
Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For more
information, without charge or obligation, call
your CAMVAP Provincial Administrator
directly at 1-800-207-0685 or visit
www.camvap.ca. GETTING ASSISTANCE OUTSIDE
THE U.S. AND CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded fuel
or petrol/gas engines or the proper sulfur
fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact our
Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or
Ford of Canada is not responsible for any
damage caused by use of improper fuel.
Using improper fuels may also result in
difficulty importing your vehicle back into the
United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands and/or
Puerto Rico, Central America, the Caribbean,
and Israel and the Middle East, contact the
nearest authorized dealer. If the authorized
dealer cannot help you, contact the
corresponding Ford Customer Assistance
Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
277
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Customer Assistance
FUSE SPECIFICATION CHART
Power Distribution Box
WARNING: Always disconnect the
battery before servicing high current fuses. WARNING:
To reduce risk of
electrical shock, always replace the cover
to the power distribution box before
reconnecting the battery or refilling fluid
reservoirs. The power distribution box is in the engine
compartment. It has high-current fuses that
protect your vehicle's main electrical systems
from overloads.
If you disconnect and reconnect the battery,
you need to reset some features.
See
Changing the 12V Battery (page 312).
282
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Fuses
Power Distribution Box - Bottom There are fuses on the bottom of the fuse
box. To access the bottom of the fuse box,
do the following:
1.
Release the two latches on both sides of
the fuse box.
2. Raise the inboard side of the fuse box from the cradle.
3. Move the fuse box toward the center of the engine compartment.
4. Pivot the outboard side of the fuse box to access the bottom side.
289
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing FusesE145983
GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale value.
There is a large network of authorized
dealers that are there to help you with their
professional servicing expertise. We believe
that their specially trained technicians are
best qualified to service your vehicle properly
and expertly. They are supported by a wide
range of highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which parts
and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the engine
running in an enclosed space, unless you
are sure you have enough ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away from
the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift the transmission to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On WARNING: To reduce the risk of
vehicle damage and personal burn injuries,
do not start your engine with the air
cleaner removed and do not remove it
while the engine is running. 1. Set the parking brake and shift the
transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood 1. Inside the vehicle, pull the hood release
handle under the left-hand side of the
instrument panel.
301
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing MaintenanceE142457