2020 LINCOLN MKZ HYBRID engine

Capacities
Including the Oil Filter
Variant
4.5 qt (4.3 L)
All.
Materials Specification
Name
WSS-M2C947-B1
Engine Oil - SAE 0W-20 - Synthetic Blend Motor Oil (U.S.)
(Canada)
XO-0W20-Q1SP (U.S.)
Fuel Tank
Capacities Quantity
Variant
14.0 gal (53 L)
All.
Grease
369
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Capacities and Specifications

Description
Item
Callout
This indicates which mode is active within the vehicle system.
Power Flow
A
Action and Description
Menu Item
The electric motor and gasoline engine are
powering the vehicle.
Status: Hybrid Drive
The hybrid system is storing power in the
high-voltage battery.
Status: Charging HV Battery
The vehicle is either at rest, or sharing very
little power between the electric system parts.
Status: Idle
The vehicle is driving in electric mode (the
power is coming from the electric motor). The
gasoline engine is off in this mode.
Status: Electric Drive
Shows the direction of power flow between the wheels and the electric mo\
tor.
Motor-to-Wheel Flow
B
Represents the hybrid electric motor. The higher the motor power is, the larger the
circle around this node. Any time the vehicle is ready to be driven, the motor node
illuminates.
Electric Motor
C
Shows the direction of power flow between the high-voltage battery and t\
he electric
motor. Flow toward the motor indicates the battery is providing power to acce\
lerate
the vehicle (discharging the battery). Flow toward the battery indicat\
es the electric
motor is providing power to the battery (charging the battery).
1
Battery-to-Motor
Flow
D
431
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3

Description
Item
Callout
Includes all power usage from the low voltage accessories such as the cl\
imate control
fan, headlights and heated seats. The higher the power usage is from the\
se
accessories, the larger the circle around the node. This node illuminates anytime the
vehicle is on since there is always some low level power in use.
2
Other
E
Includes the power usage from the high-voltage climate control component\
s such
as the electric A/C compressor. The higher the power usage is from these compon-
ents, the larger the circle around this node.
2,3
Climate
F
Represents your high-voltage battery. A circle illuminates around the node when the
high-voltage battery is receiving power from regenerative braking or eng\
ine charging.
The higher the power going into the high-voltage battery, the larger the circle around
this node.
Battery
G
Represents the fuel tank in the vehicle.
Fuel
H
Shows flow from the fuel tank to the engine when the engine is on and us\
ing fuel
(there are some cases where the engine is on, but not using any fuel).\
When the
engine is on, but not using fuel, the engine node is active, but the fuel flow path is
off. An example of this is when your foot is off the accelerator pedal and \
the vehicle
is traveling at a high speed.
Fuel-to-Engine Flow
I
Provides you with the reason(s) the gasoline engine is on. When the ga\
soline engine
is off, this display does not appear. Engine On due to reasons displayed by the system
are in a chart following this list.
Engine On due to:
J
432
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3

Description
Item
Callout
Shows the direction of power flow between the engine and the electric mo\
tor. The
direction indicates if the engine is providing power to the high-voltage\
electrical
system, or if the high-voltage electrical system is providing power to c\
ontrol or start
the engine.
Motor-to-Engine Flow
K
Represents the gasoline engine. It illuminates only when the gasoline engine is on.
The higher the engine power is, the larger the circle around this node.
Engine
L
Shows the direction of the power flow between the engine and the wheels.\
Engine-to-Wheels Flow
M
Represents the power going to the wheels. The higher the wheel power is, \
the larger
the circle around this node. When the engine is off, drive power displays in blue.
When the engine is on, drive power displays in grey.
Drive
N
1 The battery-to-motor flow includes battery
power the vehicle is using for acceleration.
It does not include energy the vehicle is
using for accessories (such as air
conditioning, headlights and radio). This
screen displays accessories and climate
usage separately. 2
Accessories indicates electrical power
demands from your vehicle ’s accessory
systems. Accessories use power but do not
contribute to making the vehicle move. The
power flow displays power usage from the
climate control system and other accessories
separately. 3
The climate control system may determine
A/C is necessary even when you turn it off.
In this case, you may see some climate
power when the A/C is off.
433
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3

Engine On due to
The engine is on because of the heater setting. Reduce or turn off the heater setting to
return to electric mode.
Heater Setting
The engine is on because the vehicle speed exceeds the level for electric mode operation.
Reduce the speed to return to electric mode.
High Speed
The engine is on when applying pressure to the accelerator pedal or swit\
ching on the
speed control. Reduce pressure on the accelerator pedal or switch off the speed control
to return to full electric mode.
Drive Power
The engine is on because the vehicle is in neutral gear. Shift out of neutral gear to return
to electric mode.
Neutral Gear
The engine is on because the vehicle is in low gear. Shift out of low gear to return to
electric mode.
Low Gear
The engine is on to charge the high-voltage battery. The vehicle returns to electric mode
once the battery is charged.
Battery Charging
The engine is on to optimize vehicle operation. The vehicle returns to e\
lectric mode
when possible.
Normal Operation
The engine is on to provide increased powertrain braking. This can occur\
when you turn
on the grade assist feature, when speed control is on or when driving with your foot off
the accelerator pedal. Turning off grade assist or speed control may allow the vehicle to
return to electric mode.
Engine Braking Active
434
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3

For a complete listing of the accessories that
are available for your vehicle, please contact
your authorized dealer or visit the online
store website:
Web Address (United States)
www.Accessories.Lincoln.com Web Address (Canada)
www.LincolnCanada.com
We will repair or replace any properly
authorized dealer-installed Lincoln Original
Accessory found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories.
We will warrant your Lincoln Original
Accessory through the warranty that provides
the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty. *Lincoln Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Lincoln Licensed
Accessories, and does not design or test
these accessories to Lincoln Motor Company
engineering requirements. Contact an
authorized Lincoln dealer for the accessory
manufacturer's limited warranty details and
request a copy of the Lincoln Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep the
following information in mind when adding
accessories or equipment to your vehicle:
•
When adding accessories, equipment,
passengers and luggage to your vehicle,
do not exceed the total weight capacity
of the vehicle or of the front or rear axle
(GVWR or GAWR as indicated on the
Safety Compliance Certification label).
Ask an authorized dealer for specific
weight information.
• The Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulate the use of mobile
communications systems that have radio
transmitters, for example two-way radios,
telephones and theft alarms. Any such
equipment installed in your vehicle
should comply with Federal
Communications Commission (FCC) and
Canadian Radio Telecommunications
Commission (CRTC) regulations and
should only be installed by an authorized
dealer.
457
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Accessories

Transferable Coverage
If you sell your vehicle before your Lincoln
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
Less Cost to Properly Maintain Your Vehicle
Lincoln Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers and struts.
• Engine cooling hoses, clamps and
o-rings. •
Engine belts.
• Diesel exhaust fluid replenishment (if
equipped).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Lincoln Protect
extended service plan has to offer while
paying over time. You are pre-approved with
no credit check or hassles. To learn more,
call our Lincoln Protect extended service
plan specialists at 800-367-3377.
Complete the information below and mail to:
Lincoln Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Lincoln Protect (CANADA ONLY)
You can get more protection for your vehicle
by purchasing a Lincoln Protect extended
service plan. Lincoln Protect extended
service plan is the only service contract
backed by Lincoln Motor Company of
Canada, Limited. Depending on the plan you
purchase, Lincoln Protect extended service
plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after your
New Vehicle Limited Warranty Coverage
expires.
• Roadside Assistance benefits.
460
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Lincoln Protect

Your vehicle is equipped with an information
display, which indicates the proper oil
change interval. This interval may be up to
one year or 10,000 mi (16,000 km).
When
ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi (800 km)
of the
ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED message appearing.
Make sure you reset the oil monitoring
system after each oil change.
See Oil
Change Indicator Reset (page 305).
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or
10,000 mi
(16,000 km) from the previous oil change.
Never exceed one year or 10,000 mi
(16,000 km) between oil change intervals. Your vehicle is very sophisticated and built
with multiple, complex, performance systems.
Every manufacturer develops these systems
using different specifications and
performance features. That is why it is
important to rely upon your dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts and
component systems based upon engineering
testing. Ford Motor Company relies upon this
testing to determine the most appropriate
mileage for replacement of oils and fluids to
protect your vehicle at the lowest overall cost
to you and recommends against
maintenance schedules that deviate from
the scheduled maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or Ford-authorized
re-manufactured replacement parts
engineered for your vehicle.
Additives and Chemicals
This owner's manual and the Ford Workshop
Manual list the recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or additives not
approved by us as part of your vehicle
’s
normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal
operating characteristic and, by itself, does
not necessarily indicate a concern or that the
fluid needs to be changed. However, a
qualified expert, such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also show signs
of overheating or foreign material
contamination immediately.
463
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Scheduled Maintenance