2020 LINCOLN MKZ HYBRID remote start

Pre-Collision Assist
Action
Message
Displayed when there is a system malfunction with the collision warning \
system. The system willbe disabled. Contact your authorized dealer as soon as possible.
Pre-Collision Assist Malfunction
Displayed when the collision warning system radar is blocked because of poor radar visibility
due to bad weather or ice/mud/water in front of the radar. Driver can typically clean the sensor to resolve. Contact your authorized dealer as soon as possible.
Pre-Collision Assist Not Available Sensor
Blocked
Displayed when there is a system malfunction with the collision warning \
system. The system willbe disabled. Contact your authorized dealer as soon as possible.
Pre-Collision Assist Not Available
Remote Start Action
Message
Displays as a reminder to turn the key on to drive the vehicle after a remote start.
To Drive: Turn Key to On
Displays as a reminder to apply the brake and the gear shift button to drive the vehicle after a remote start.
To Drive: Press Brake and Gear Shift
Button
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays

Note:
Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products. The
vehicle warranty may not cover damage
caused to the mirror housing or glass.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter, which gives you and your passengers
the following benefits:
• It improves your driving comfort by
reducing particle and odor concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
You can locate the cabin air filter behind the
glove box.
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system. Replace the filter at regular intervals. See
Scheduled Maintenance (page 462).
For additional cabin air filter information, or
to replace the filter, see a qualified
technician.
REMOTE START
You can switch this feature on or off and
adjust the settings using the information
display controls.
See Information Displays
(page 110).
The climate control system adjusts the
interior temperature during remote start.
You cannot adjust the climate control setting
during remote start operation. Switch the
ignition on to make adjustments.
Based on your remote start settings, the
following vehicle-dependent features may
or may not remain on after remote starting
your vehicle:
• Climate controlled seats.
• Heated steering wheel.
• Heated mirrors. •
Heated rear window.
• Windshield wiper de-icer.
Note: For dual zone climate controlled seats,
the passenger seat setting defaults to match
the driver seat during remote start.
Automatic Settings
If
Auto is on, the system sets the interior
temperature to 72°F (22°C) and heats or
cools the vehicle interior as required to
achieve comfort.
Note: In cold weather, the heated rear
window and heated mirrors turn on.
Last Settings
If
Last Settings is on, the system uses the
settings last selected before you turned off
the vehicle.
Heated and Cooled Features
In
Auto mode, certain heated features may
switch on during cold weather, and cooled
features during hot weather.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Climate Control

Possible Causes and Actions for This Message Displaying:
Action
Cause
Clean the grille surface in front of the radar or remove the object
causing the obstruction.
The surface of the radar is dirty or obstructed.
Wait a short time. It may take several minutes for the radar to detect
that it is free from obstruction.
The surface of the radar is clean but the message remains in the
display.
Do not use the system in these conditions because it may not detect
any vehicles ahead.
Heavy rain or snow is interfering with the radar signals.
Do not use the system in these conditions because it may not detect
any vehicles ahead.
Water, snow or ice on the surface of the road may interfere with the
radar signals.
Wait for a short time or switch to normal cruise control.
You are in a desert or remote area with no other vehicles and no
roadside objects.
Due to the nature of radar technology, it is possible to get a blockage warning with no actual block. This ha\
ppens, for example, when driving
in sparse rural or desert environments. A false blocked condition either self clears, or clears after you restart your vehicl\
e.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Cruise Control

CONNECTING THE VEHICLE TO A
MOBILE NETWORK
What Is the Modem
The modem allows you to connect your
vehicle to the Internet to use when you are
on the road.
If you enable the modem using the Lincoln
Way app, you can access the following
services:
•
Locating and remotely starting, locking
and unlocking your vehicle. See the
information in the Lincoln Way app.
• Automatic system updates. Note:
We may need to update operating
system software on your vehicle to keep
connected services updated without prior
notice to you.
Enabling the Modem Using The Lincoln
Way
1. Open the Lincoln Way app on your device and log in.
2. Select your vehicle.
3. Select the option for vehicle details.
4. Select the option to activate your vehicle.
5. Switch the ignition on. 6. Make sure that the name on the screen
matches the name shown in your Lincoln
Way account.
7. Confirm the association of your vehicle with your Lincoln Way account.
Enabling the Modem Using the
Touchscreen Select the settings option on the
feature bar.
1. Select Lincoln Connect .
2. Select
Connectivity Settings.
3. Switch connectivity features on.
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Possible Cause and Solution
Symptom
You did not create a personal profile.
My profile will not recall. Personal Profiles is turned off.
The profile you requested is already active.
You did not link the memory button you are using to a profile.
You did not link the remote control you are using to a profile.
You are using the wrong remote control.
You are pressing a button other than the unlock or remote start on a link\
ed remote control.
You deleted the personal profile.
You switched the personal profiles off.
My preset positions recall, but my profile does
not.
The vehicle is in motion.
My profile recalls but my preset positions do
not. The preset positions are the same as the guest or previously active prof\
ile.
Unlink and relink your remote control in the Personal Profiles menu. You may need to see
your authorized dealer.
I lost a remote control.
You erased and reprogrammed the remote controls. This could happen if you\
let a dealership
add a new remote control to replace a lost one.
I lost all profiles.
Someone performed a master reset without your knowledge.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3

Driving:...................................................................173
Driving to Optimize Fuel Economy.................175
Engine:....................................................................174
Starting:..................................................................173
Stopping:................................................................173
Transmission Operation:....................................174
I
In California (U.S. Only)...............................274
Information Display Control.........................83
Information Displays......................................110 General Information.............................................110
Information Messages..................................121 Active Park............................................................122
Adaptive Cruise Control....................................122
Adaptive Headlamps..........................................123
AdvanceTrac ™.......................................................123
Airbag.....................................................................124
Alarm......................................................................124
Automatic Engine Shutdown............................124
Battery and Charging System (12 volt)...........125
Battery and Charging System (High Voltage).............................................................125
Blind Spot Information and Cross Traffic Alert System...............................................................126
Doors and Locks..................................................126
Driver Alert............................................................127 Fuel........................................................................\
..127
Hill Start Assist.....................................................128
Keys and Intelligent Access.............................128
Lane Keeping System........................................130
Maintenance.........................................................130
MyKey.....................................................................132
Park Aid..................................................................133
Park Brake.............................................................133
Power Steering.....................................................134
Pre-Collision Assist.............................................135
Remote Start.........................................................135
Seats.......................................................................136
Starting System ...................................................136
Tire Pressure Monitoring System....................
137
Traction Control....................................................137
Transmission.........................................................138
Installing Child Restraints.............................23 Child Seats..............................................................23
Using Lap and Shoulder Belts...........................23
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................26
Using Tether Straps..............................................28
Instrument Cluster
........................................102
Instrument Lighting Dimmer........................89
Instrument Panel..............................................19
Interior Lamps
...................................................91
Front Interior Lamp................................................91
Rear Interior Lamps..............................................92 Interior Luggage Compartment
Release
...........................................................75
Interior Mirror...................................................98
Auto-Dimming Mirror...........................................98
Introduction
.........................................................7
J
Jump Starting the Vehicle..........................267 Connecting the Jumper Cables.....................268
Jump Starting......................................................269
Preparing Your Vehicle.....................................267
Removing the Jumper Cables........................269
K
Keyless Entry
....................................................73
SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................73
Keyless Starting.............................................167 Ignition Modes......................................................167
Keys and Remote Controls
...........................57
L
Lane Keeping System..................................237 Switching the System On and Off..................238
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Ordering Additional Owner's
Literature......................................................279
Obtaining a French Owner’ s Manual............279
Overhead Console.......................................165
Overriding Automatic High Beam Control............................................................94
P
Parking Aids..................................................208 Principle of Operation.......................................
208
Passive Anti-Theft System............................77 SecuriLock...............................................................77
PATS See: Passive Anti-Theft System.........................77
Perchlorate........................................................14
Personal Safety System ™
..............................44
How Does the Personal Safety System
Work?...................................................................44
Phone...............................................................419 Android Auto........................................................421
Apple CarPlay.......................................................421
Pairing Your Cell Phone for the First
Time....................................................................419
Text Messaging...................................................420
Using Your Cell Phone......................................420
Post-Crash Alert System..............................271 Power Decklid
...................................................71
Obstacle Detection...............................................72
Opening and Closing the Power Decklid.......72
Resetting the Power Decklid..............................
73
Power Door Locks See: Locking and Unlocking..............................67
Power Seats....................................................148 Adjusting the Four-Way Lumbar
Support..............................................................150
Adjusting the Lumbar Support.........................150
Adjusting the Multi-Contour Front Seats With Active Motion ..................................................150
Power Windows
..............................................95
Accessory Delay...................................................96
Bounce-Back..........................................................95
One-Touch Down..................................................95
One-Touch Up.......................................................95
Window Lock.........................................................96
Pre-Collision Assist
......................................250
Adjusting the Pre-Collision Assist
Settings............................................................252
Blocked Sensors................................................252
Distance Indication and Alert...........................251
Using the Pre-Collision Assist System..........250
Protecting the Environment
..........................18 R
Rear Parking Aid...........................................208
Object Distance Indicator.................................210
Rear Seat Armrest
.........................................165
Rear Seats.......................................................153
Rear View Camera.......................................222
Using the Rear View Camera System...........223
Rear View Camera See: Rear View Camera...................................222
Reduced Engine Performance
..................262
Refueling.........................................................182 Fuel Filler Door Manual Override Lever........185
System Warnings.................................................184
Remote Control
...............................................57
Car Finder...............................................................60
Intelligent Access Key..........................................57
Remote Start..........................................................60
Replacing the Battery..........................................58
Sounding the Panic Alarm..................................60
Remote Start
...................................................145
Automatic Settings..............................................145
Heated and Cooled Features..........................145
Last Settings.........................................................145
Repairing Minor Paint Damage.................325
Replacement Parts Recommendation........15 Collision Repairs....................................................15
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Second Stage: Checking Tire Pressure........333
Tips for Use of your TMK..................................330
What to do after the Tire has been
Sealed...............................................................334
What to do when a Tire Is Punctured.............331
Tires See: Wheels and Tires......................................329
Towing a Trailer..............................................261
Towing the Vehicle on Four Wheels........261 Emergency Towing.............................................261
Recreational Towing...........................................261
Towing..............................................................261
Traction Control............................................204 Principle of Operation.......................................204
Transmission Code Designation..............362
Transmission
...................................................193
Transporting the Vehicle............................272
U
Under Hood Overview................................302
Unique Driving Characteristics..................173
Universal Garage Door Opener................157 HomeLink Wireless Control System...............157
USB Port
.........................................................389
Using Adaptive Cruise Control.................227 Automatic Cancellation......................................231
Blocked Sensor...................................................233 Canceling the Set Speed..................................231
Changing the Set Speed..................................230
Detection Issues..................................................231
Following a Vehicle...........................................229
Following a Vehicle to a Complete
Stop...................................................................229
Hilly Condition Usage........................................231
Overriding the Set Speed................................
230
Park Brake Application......................................231
Resuming the Set Speed...................................231
Setting the Adaptive Cruise Speed...............228
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary......................................
228
Setting the Gap Distance.................................229
Switching Adaptive Cruise Control Off..........231
Switching Adaptive Cruise Control On.........228
Switching to Normal Cruise Control..............235
System Not Available........................................233
Using MyKey With Remote Start Systems..........................................................65
Using Snow Chains.....................................350
Using Stability Control
................................206
Using Summer Tires....................................350
Using Traction Control................................204
Switching the System Off.................................204
System Indicator Lights and Messages........204
Using a Switch....................................................204
Using the Information Display Controls.......204 Using Voice Recognition
............................392
Apps........................................................................\
401
Automatic Blower Motor Speed
Reduction.........................................................403
Climate..................................................................396
Entertainment......................................................394
General..................................................................393
Navigation............................................................399
Phone.....................................................................397
SiriusXM Traffic and Travel Link.....................402
Voice Settings.....................................................402
Utilizing the Mediation/Arbitration Program (Canada Only)
.............................................276
V
Vehicle Care
...................................................318
General Information............................................318
Vehicle Certification Label
.........................362
Vehicle Identification Number...................361
Vehicle Storage............................................326
Body.......................................................................326
Brakes....................................................................327
Cooling system....................................................327
Disconnecting Your 12 Volt Battery................327
Engine...................................................................326
Fuel system..........................................................327
General.................................................................326
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index