2020 LINCOLN MKZ HYBRID maintenance

•
An open or pinched sensor hose.
• Incorrect engine oil level.
• Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for climactic
conditions.
Note: Some vehicles have a lifetime fuel filter
that is integrated with the fuel tank. Regular
maintenance or replacement is not needed.
Note: If these checks do not help you correct
the concern, have your vehicle checked as
soon as possible.
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb (4,536 kg)
Gross Vehicle Weight Rating (GVWR). The
preceding statements concerning prohibited
tampering acts and maintenance, and the
noise warranty found in the Warranty Guide,
are applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR. CATALYTIC CONVERTER WARNING:
Do not park, idle or drive
your vehicle on dry grass or other dry
ground cover. The emission system heats
up the engine compartment and exhaust
system, creating the risk of fire. WARNING:
The normal operating
temperature of the exhaust system is very
high. Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short period
of engine operation and stays hot after the
engine is switched off. WARNING: Exhaust leaks may result
in entry of harmful and potentially lethal
fumes into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes. Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable exhaust
emission standards.
To make sure that the catalytic converter and
other emission control components continue
to work properly:
•
Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables.
See Jump
Starting the Vehicle (page 267).
• Use only the specified fuel listed.
• Do not switch the ignition off when your
vehicle is moving.
• Avoid running out of fuel.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
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The scheduled maintenance items listed in
scheduled maintenance information are
essential to the life and performance of your
vehicle and to its emissions system.
If you use anything other than Lincoln,
Motorcraft or Lincoln-authorized parts for
maintenance replacements or for service of
components affecting emission control, such
non-Lincoln parts should be equivalent to
genuine Lincoln Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged exhaust
system may allow exhaust to enter the
vehicle. Have a damaged or improperly
operating exhaust system inspected and
repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles are
not permitted to intentionally remove an
emission control device or prevent it from
working. Information about your vehicle
’s
emission system is on the Vehicle Emission
Control Information Decal located on or near
the engine. This decal also lists engine
displacement.
Please consult your warranty information for
complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine ’s emission control
system. The system protects the environment
by making sure that your vehicle continues
to meet government emission standards. The
OBD-II system also assists a service
technician in properly servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a malfunction.
Temporary malfunctions may cause the
service engine soon indicator to illuminate.
Examples are:
1. Your vehicle has run out of fuel—the engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel—the
engine may misfire or run poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 182).
4. Driving through deep water—the electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with good
quality fuel, properly closing the fuel fill inlet
or letting the electrical system dry out. After
three driving cycles without these or any
other temporary malfunctions present, the
service engine soon indicator should stay off
the next time you start the engine. A driving
cycle consists of a cold engine startup
followed by mixed city and highway driving.
No additional vehicle service is required.
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If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may not
have symptoms that are apparent, continued
driving with the service engine soon indicator
on can result in increased emissions, lower
fuel economy, reduced engine and
transmission smoothness and lead to more
costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs to
inspect the emission control equipment on
your vehicle. Failure to pass this inspection
could prevent you from getting a vehicle
registration.
If the service engine soon indicator
is on or the bulb does not work,
your vehicle may need service.
See On-Board Diagnostics. Your vehicle may not pass the I/M test if the
service engine soon indicator is on or not
working properly (bulb is burned out), or if
the OBD-II system has determined that some
of the emission control systems have not
been properly checked. In this case, the
vehicle is not ready for I/M testing.
If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the vehicle
is not ready for I/M testing. To determine if
the vehicle is ready for I/M testing, turn the
ignition key to the on position for 15 seconds
without cranking the engine. If the service
engine soon indicator blinks eight times, it
means that the vehicle is not ready for I/M
testing; if the service engine soon indicator
stays on solid, it means that your vehicle is
ready for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing, you
can perform the following driving cycle
consisting of mixed city and highway driving: 1. 15 minutes of steady driving on an
expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight
hours with the ignition off. Then, start the
vehicle and complete the above driving
cycle. The vehicle must warm up to its
normal operating temperature. Once
started, do not turn off the vehicle until
the above driving cycle is complete.
If the vehicle is still not ready for I/M testing,
you need to repeat the above driving cycle.
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GENERAL INFORMATION
WARNING: This battery pack should
only be serviced by an authorized electric
vehicle technician. Improper handling can
result in personal injury or death.
Note: The high-voltage battery does not
require regular service maintenance.
Your vehicle consists of various high-voltage
components and wiring. All of the
high-voltage power flows through specific
wiring assemblies which are labeled as such
or are covered with a solid orange convolute,
or orange striped tape, or both. Do not come
in contact with these components.
The high-voltage battery system is a
high-voltage, lithium-ion battery system. The
pack is located in the rear cargo area. The
high-voltage battery system uses an air
cooled system to regulate the high-voltage
battery temperature and help maximize
high-voltage battery life. Note:
The high-voltage battery is equipped
with air vents in the package tray that help
to regulate its temperature. It is important to
keep these openings free of obstructions.
Do not block the flow of cabin air to this
area.
HIGH-VOLTAGE SERVICE
DISCONNECT
The high-voltage service disconnect shuts
off power from the high-voltage battery.
Note: There is a disconnect circuit in your
vehicle. Disconnecting the circuit disables
the high-voltage battery. To disable the battery and stop all
high-voltage electric activity in your vehicle,
access the high-voltage disconnect circuit.
The high-voltage service disconnect is
located behind the rear fold down seats.
Note:
The service disconnect has an outer
lever to aid in the proper seating of the
service disconnect lever. Remove this to
disconnect the high-voltage service
disconnect. Disabling the High-Voltage Battery
1. Fold down the rear seats.
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STEERING
Electric Power Steering
WARNING: The electric power
steering system has diagnostic checks that
continuously monitor the system. If a fault
is detected, a message displays in the
information display. Stop your vehicle as
soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked as soon as possible. WARNING:
If the system detects an
error, you may not feel a difference in the
steering, however a serious condition may
exist. Have your vehicle checked as soon
as possible. Failure to do so may result in
loss of steering control.
Your vehicle has an electric power steering
system, there is no fluid reservoir, no
maintenance is required. If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle, this increased effort prevents
overheating and permanent damage to the
steering system. You do not lose the ability
to steer your vehicle manually. Typical
steering and driving maneuvers allow the
system to cool and return to normal
operation.
Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension components.
• Loose or worn steering components.
• Improper vehicle alignment. Note:
A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
(If Equipped)
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with the
brake system to help operate advanced
stability control and accident avoidance
systems. Additionally, whenever the battery
is disconnected or a new battery installed,
you must drive your vehicle a short distance
before the system relearns the strategy and
reactivates all systems.
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BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During this
time, your vehicle may exhibit some unusual
driving characteristics.
Avoid driving too fast during the first 1,000 mi
(1,600 km)
. Vary your speed frequently and
change up through the gears early. Do not
labor the engine.
Do not tow during the first
1,000 mi
(1,600 km).
REDUCED ENGINE PERFORMANCE WARNING:
If you continue to drive
your vehicle when the engine is
overheating, the engine could stop without
warning. Failure to follow this instruction
could result in the loss of control of your
vehicle. If the engine coolant temperature gauge
needle moves to the upper limit position, the
engine is overheating.
See Gauges (page
102).
You must only drive your vehicle for a short
distance if the engine overheats. The
distance you can travel depends on ambient
temperature, vehicle load and terrain. The
engine continues to operate with limited
power for a short period of time.
If the engine temperature continues to rise,
the fuel supply to the engine reduces. The
air conditioning switches off and the engine
cooling fan operates continually.
1. Gradually reduce your speed and stop your vehicle as soon as it is safe to do
so.
2. Immediately switch the engine off to prevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level.
See Engine
Coolant Check (page 305).
5. Have your vehicle checked as soon as possible. ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving (When running
errands, go to the furthest destination
first and then work your way back home).
• Close the windows for high-speed
driving.
• Drive at reasonable speeds.
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line provides warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized to
perform all warranty repairs. This means that,
depending on the warranty repair needed,
you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle to
the authorized dealer. Repairs are made
using Lincoln or Motorcraft parts, or
remanufactured or other parts that are
authorized by Lincoln.
Away From Home
If you are away from home when your vehicle
needs service, contact the Lincoln Client
Relationship Center or use the online
resources listed below to find the nearest
authorized dealer.
In the United States:
Mailing address
Lincoln Motor Company
Client Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-521-4140
TDD for the hearing impaired:
1-800-232-5952 Web Address
www.LincolnOwner.com
These are some of the items that can be
found online:
• United States dealer locator by Dealer
Name, City, State or ZIP Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Lincoln Extended Service Plans.
• Lincoln Original Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Lincoln Client Relationship Centre
Lincoln Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 1C8
Telephone
1-800-387-9333
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale value.
There is a large network of authorized
dealers that are there to help you with their
professional servicing expertise. We believe
that their specially trained technicians are
best qualified to service your vehicle properly
and expertly. They are supported by a wide
range of highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which parts
and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the engine
running in an enclosed space, unless you
are sure you have enough ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away from
the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift the transmission to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On WARNING: To reduce the risk of
vehicle damage and personal burn injuries,
do not start your engine with the air
cleaner removed and do not remove it
while the engine is running. 1. Set the parking brake and shift the
transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood 1. Inside the vehicle, pull the hood release
handle under the left-hand side of the
instrument panel.
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