2020 LINCOLN MKZ HYBRID maintenance

E
Economical Driving......................................262
EcoSelect.........................................................175
Electric Parking Brake..................................199 Applying the Electric Parking Brake.............
200
Automatically Releasing the Electric Parking Brake..................................................................201
Manually Releasing the Electric Parking Brake................................................................200
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge...............................................................201
Electric Vehicle Information.......................429 Power Flow..........................................................429
Electromagnetic Compatibility
..................492
Emergency Call Limitations.........................56
Emergency Call Requirements....................55
Emission Law..................................................187 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.............188
Tampering With a Noise Control System......187
End User License Agreement...................497 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................497
Engine Block Heater
......................................171
Using the Engine Block Heater.......................172 Engine Coolant Check................................305
Adding Coolant...................................................306
Coolant Change.................................................308
Engine Coolant Temperature
Management....................................................310
Fail-Safe Cooling................................................308
Recycled Coolant...............................................308
Severe Climates.................................................308
Engine Emission Control.............................187
Engine Immobilizer See: Passive Anti-Theft System.........................77
Engine Oil Check..........................................304 Adding Engine Oil..............................................304
Engine Oil Dipstick.......................................304
Engine Specifications
..................................359
Entertainment................................................404 AM/FM Radio.......................................................405
Apps........................................................................\
416
Bluetooth Stereo or USB...................................414
CD (If equipped)...................................................413
HD Radio ™ Information (If Available)..............409
SiriusXM® Satellite Radio (If Activated).........
405
Sources.................................................................404
Supported Media Players, Formats and Metadata Information....................................416
USB Ports..............................................................416
Environment......................................................18 EPB
See: Electric Parking Brake..............................199
Event Data Recording See: Data Recording.............................................10
Export Unique Options...................................17
Exterior Mirrors
................................................96
Auto-dimming Feature........................................98
Auto-Folding Mirrors............................................97
Blind Spot Information System..........................98
Fold-Away Exterior Mirrors.................................97
Heated Exterior Mirrors ......................................98
Lincoln Welcome Mat..........................................98
Memory Mirrors ....................................................98
Power Exterior Mirrors.........................................96
Signal Indicator Mirrors ......................................98
F
Fastening the Seatbelts................................37 Seatbelt Locking Modes.....................................38
Using Seatbelts During Pregnancy..................37
Flat Tire Inflation See: Tire Sealant and Inflator Kit....................
329
Floor Mats
......................................................264
Front Parking Aid..........................................210
Object Distance Indicator.................................212
Front Passenger Sensing System..............48
Fuel and Refueling
........................................179
533
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Fuel Consumption.........................................185
Advertised Capacity...........................................185
Fuel Economy......................................................185
Fuel Filler Funnel Location..........................181
Fuel Filter
.........................................................312
Fuel Quality.....................................................180
Choosing the Right Fuel....................................180
Fuel Freshness Mode........................................
180
Fuel Shutoff
...................................................266
Fuses...............................................................282
Fuse Specification Chart............................282 Passenger Compartment Fuse Panel...........293
Power Distribution Box.....................................282
G
Garage Door Opener...................................157
Garage Door Opener See: Universal Garage Door Opener.............157
Gauges............................................................102 Left Information Display.....................................103
Right Information Display..................................104
Gearbox See: Transmission...............................................193
General Information on Radio Frequencies...................................................57
Intelligent Access..................................................57 General Maintenance Information...........462
Multi-point Inspection........................................465
Owner Checks and Services...........................464
Protecting Your Investment.............................462
Why Maintain Your Vehicle?............................
462
Why Maintain Your Vehicle at Your Dealership?......................................................462
Getting Assistance Outside the U.S. and Canada.........................................................277
Getting the Services You Need................273 Away From Home...............................................273
Global Opening and Closing.......................96 Closing the Windows...........................................96
Opening the Windows.........................................96
H
Hazard Flashers...........................................266
Headlamp Adjusting See: Adjusting the Headlamps........................315
Headlamp Exit Delay.....................................89
Headrest See: Head Restraints..........................................147
Head Restraints
..............................................147
Adjusting the Head Restraint...........................148
Tilting Head Restraints ......................................148
Heated Exterior Mirrors...............................144
Heated Rear Window...................................144 Heated Seats..................................................154
Front Seats............................................................154
Rear Seats.............................................................155
Heated Steering Wheel.................................83
Heating See: Climate Control............................................141
High Voltage Battery
.....................................191
General Information.............................................191
High Voltage Shutoff Switch......................192
Hints on Controlling the Interior Climate..........................................................143
Defogging the Side Windows in Cold Weather.............................................................144
General Hints........................................................143
Quickly Cooling the Interior..............................144
Quickly Heating the Interior..............................144
Recommended Settings for Cooling..............144
Recommended Settings for Heating..............144
Hints on Driving With Anti-Lock Brakes
...........................................................199
Hood Lock See: Opening and Closing the Hood.............301
Horn....................................................................83
Hybrid Vehicle Frequently Asked Questions......................................................176
Hybrid Vehicle Operation
............................173
Battery:...................................................................174
Braking:
..................................................................175
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Driving:...................................................................173
Driving to Optimize Fuel Economy.................175
Engine:....................................................................174
Starting:..................................................................173
Stopping:................................................................173
Transmission Operation:....................................174
I
In California (U.S. Only)...............................274
Information Display Control.........................83
Information Displays......................................110 General Information.............................................110
Information Messages..................................121 Active Park............................................................122
Adaptive Cruise Control....................................122
Adaptive Headlamps..........................................123
AdvanceTrac ™.......................................................123
Airbag.....................................................................124
Alarm......................................................................124
Automatic Engine Shutdown............................124
Battery and Charging System (12 volt)...........125
Battery and Charging System (High Voltage).............................................................125
Blind Spot Information and Cross Traffic Alert System...............................................................126
Doors and Locks..................................................126
Driver Alert............................................................127 Fuel........................................................................\
..127
Hill Start Assist.....................................................128
Keys and Intelligent Access.............................128
Lane Keeping System........................................130
Maintenance.........................................................130
MyKey.....................................................................132
Park Aid..................................................................133
Park Brake.............................................................133
Power Steering.....................................................134
Pre-Collision Assist.............................................135
Remote Start.........................................................135
Seats.......................................................................136
Starting System ...................................................136
Tire Pressure Monitoring System....................
137
Traction Control....................................................137
Transmission.........................................................138
Installing Child Restraints.............................23 Child Seats..............................................................23
Using Lap and Shoulder Belts...........................23
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................26
Using Tether Straps..............................................28
Instrument Cluster
........................................102
Instrument Lighting Dimmer........................89
Instrument Panel..............................................19
Interior Lamps
...................................................91
Front Interior Lamp................................................91
Rear Interior Lamps..............................................92 Interior Luggage Compartment
Release
...........................................................75
Interior Mirror...................................................98
Auto-Dimming Mirror...........................................98
Introduction
.........................................................7
J
Jump Starting the Vehicle..........................267 Connecting the Jumper Cables.....................268
Jump Starting......................................................269
Preparing Your Vehicle.....................................267
Removing the Jumper Cables........................269
K
Keyless Entry
....................................................73
SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................73
Keyless Starting.............................................167 Ignition Modes......................................................167
Keys and Remote Controls
...........................57
L
Lane Keeping System..................................237 Switching the System On and Off..................238
535
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Lighting Control...............................................87
Flashing the Headlamp High Beam.................88
Headlamp High Beam.........................................88
Lighting
..............................................................87
General Information..............................................87
Lincoln Automotive Financial Services......14
Lincoln Protect..............................................459 Lincoln Protect (CANADA ONLY)...................
460
Lincoln Protect Extended Service Plans (U.S. Only)..................................................................459
Load Carrying
................................................256
Load Limit.......................................................256
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................260
Vehicle Loading - with and without a Trailer................................................................256
Locking and Unlocking..................................67 Activating Intelligent Access.............................68
Autolock..................................................................70
Battery Saver...........................................................71
Illuminated Entry...................................................70
Illuminated Exit......................................................70
Locking and Unlocking the Doors with the
Key Blade...........................................................69
Luggage Compartment........................................71
Power Door Locks................................................67
Remote Control.....................................................67 Smart Unlocks for Intelligent Access
Keys.....................................................................69
M
Maintenance...................................................301 General Information............................................301
Memory Function..........................................152 Easy Entry and Exit Feature..............................153
Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob.......153
Saving a PreSet Position...................................152
Message Center See: Information Displays..................................110
Mirrors See: Windows and Mirrors.................................95
Mobile Communications Equipment..........16
Moonroof..........................................................99 Opening and Closing..........................................101
Type 1.....................................................................100
Type 2....................................................................100
Motorcraft Parts
............................................360
MyKey – Troubleshooting............................65
MyKey™..............................................................62 Principle of Operation.........................................62 N
Navigation.......................................................421
Changing the Format of the Map...................425
cityseeker.............................................................427
Michelin Travel Guide........................................428
Navigation Map Accuracy and Updates.......428
Route Guidance..................................................425
Setting a Destination.........................................423
SiriusXM Traffic and Travel Link......................428
Zoom.....................................................................425
Network Connectivity..................................375 Connecting the Vehicle to a Mobile
Network............................................................375
Network Connectivity – Troubleshooting.........................................376
Normal Scheduled Maintenance..............467
O
Oil Change Indicator Reset
.......................305
Oil Check See: Engine Oil Check......................................304
Opening and Closing the Hood
................301
Closing the Hood...............................................302
Opening the Hood..............................................301
536
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Scheduled Maintenance and Mechanical
Repairs.................................................................15
Warranty on Replacement Parts........................15
Replacing a Lost Key or Remote Control.............................................................61
Reporting Safety Defects (Canada Only)..............................................................280
Reporting Safety Defects (U.S. Only)......280
Resuming the Set Speed............................227
Roadside Assistance
...................................265
Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................266
Vehicles sold in the United States: Getting Roadside Assistance....................................265
Vehicles Sold in the United States: Using Roadside Assistance....................................265
Roadside Emergencies...............................265
Running-In See: Breaking-In.................................................262
Running Out of Fuel......................................181 Refilling With a Portable Fuel Container........181
S
Safety Canopy™................................................51
Safety Precautions........................................179 Satellite Radio
...............................................386
Satellite Radio Electronic Serial Number
(ESN)..................................................................387
Satellite Radio Reception Factors..................386
SiriusXM Satellite Radio Service.....................387
Troubleshooting..................................................388
Scheduled Maintenance Record...............471
Scheduled Maintenance
............................462
Seatbelt Extensions........................................43
Seatbelt Height Adjustment.........................39
Seatbelt Reminder
...........................................41
Belt-Minder™............................................................41
Seatbelts...........................................................36 Principle of Operation..........................................36
Seatbelt Warning Lamp and Indicator Chime..............................................................40
Conditions of operation......................................40
Seats.................................................................146
Security..............................................................77
Settings
...........................................................437
911 Assist...............................................................438
Ambient Lighting................................................439
Audio.....................................................................438
Automatic Updates............................................438
Bluetooth..............................................................438
Charge Settings..................................................438
Clock......................................................................438
Display...................................................................438 Driver Assist.........................................................438
General..................................................................438
Lincoln Way..........................................................438
Message Center.................................................438
Mobile Apps.........................................................438
Multi Contour Seats...........................................438
Navigation............................................................438
Personal Profiles.................................................439
Phone....................................................................438
Seats......................................................................438
Sound.....................................................................437
Valet Mode...........................................................439
Vehicle...................................................................438
Voice Control.......................................................438
Setting the Cruise Control Speed............226 Changing the Set Speed..................................226
Side Airbags
.....................................................50
Side Sensing System...................................212
Object Distance Indicator.................................213
Sitting in the Correct Position....................146
Snow Chains See: Using Snow Chains..................................350
Special Notices
................................................15
New Vehicle Limited Warranty...........................15
On Board Diagnostics Data Link
Connector...........................................................16
Special Instructions...............................................15
538
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Special Operating Conditions Scheduled
Maintenance...............................................469
Exceptions.............................................................471
Speed Control See: Cruise Control...........................................226
Stability Control............................................205 Principle of Operation.......................................205
Starting a Hybrid Electric Vehicle System...........................................................168
Automatic Shutdown..........................................169
Fast Restart...........................................................169
Guarding Against Exhaust Fumes...................170
Important Ventilating Information....................170
Switching Off Your Vehicle When It Is Moving...............................................................170
Switching Off Your Vehicle When It Is Stationary..........................................................170
Starting and Stopping the Engine.............167 General Information............................................167
Steering..........................................................249 Adaptive Learning..............................................249
Electric Power Steering....................................249
Steering Wheel................................................80
Storage Compartments...............................165
Sunroof See: Moonroof.......................................................99
Sun Shades
......................................................99 Sun Visors
.........................................................99
Illuminated Vanity Mirror.....................................99
Supplementary Restraints System.............45 Principle of Operation..........................................45
Switching Automatic High Beam Control On and Off.....................................................93
Activating the Automatic High Beam Control................................................................93
Switching Cruise Control On and Off
..................................................................226
Switching Cruise Control Off...........................226
Switching Cruise Control On...........................226
Symbols Glossary
..............................................7
SYNC™ 3..........................................................390 General Information...........................................390
SYNC™ 3 Troubleshooting
..........................440
Additional Information and Assistance.........456
Apps.......................................................................450
Navigation............................................................449
Personal Profiles.................................................454
Phone....................................................................446
Resetting the System........................................
456
USB and Bluetooth Audio................................442
Voice Recognition..............................................440
Wi-Fi Connectivity..............................................452 T
Technical Specifications
See: Capacities and Specifications...............359
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)..........................275
Tire Care.........................................................336 Glossary of Tire Terminology...........................337
Information About Uniform Tire Quality
Grading.............................................................336
Information Contained on the Tire Sidewall............................................................338
Temperature A B C.............................................337
Traction AA A B C...............................................337
Treadwear.............................................................337
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit....................
329
Tire Pressure Monitoring System..............351 Changing Tires With a Tire Pressure
Monitoring System.........................................353
Understanding Your Tire Pressure Monitoring System .............................................................353
Tire Repair Kit See: Tire Sealant and Inflator Kit....................
329
Tire Sealant and Inflator Kit.......................329 First Stage: Reinflating the Tire with Sealing
Compound and Air.........................................331
General Information...........................................329
539
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index