Drive (D) with Grade Assist
Activate grade assist through the
information display settings menu.
See General Information (page
110).
Grade assist:
• Provides additional grade braking with a
combination of engine motoring and
high-voltage battery charging to help
maintain vehicle speed when descending
a grade.
• As your vehicle determines the amount
of engine motoring and high-voltage
battery charging, you may notice the
engine speed increasing and decreasing
to help maintain your vehicle speed when
descending a grade. The grade assist lamp illuminates
grey when the grade assist feature
is switched on through the
instrument display settings menu. The lamp
changes from grey to green when grade
assist is actively providing additional grade
braking. Low (L)
•
Provides maximum engine braking.
• The transmission may be put into low (L)
at any vehicle speed.
• Not intended for use under extended or
normal driving conditions and results in
lower fuel economy.
Brake-Shift Interlock Override WARNING: Do not drive your vehicle
until you verify that the stoplamps are
working. WARNING:
When doing this
procedure, you need to take the
transmission out of park (P) which means
your vehicle can roll freely. To avoid
unwanted vehicle movement, always fully
apply the parking brake prior to doing this
procedure. Use wheels chocks if
appropriate. WARNING:
If the parking brake is
fully released, but the brake warning lamp
remains illuminated, the brakes may not
be working properly. Have your vehicle
checked as soon as possible.
Note: See your authorized dealer as soon
as possible if this procedure is used.
Note: For some markets this feature is
disabled.
Note: This feature only functions if your
12-volt battery has power. If vehicle battery
voltage is not sufficient, an external 12-volt
power source (for example, jumper cables,
battery charger or jump pack) may be
required to function the interlock override
switch.
Use the brake-shift interlock override to
move your transmission from the park
position in the event of an electrical
malfunction. If your vehicle has a dead
battery, an external power source is required.
1. Apply the parking brake and turn your ignition off before performing this
procedure.
196
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing TransmissionE144523 E144523
GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
the vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 325). See
Warning Lamps and
Indicators (page 104).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes. Brake Over Accelerator
In the event the accelerator pedal becomes
stuck or entrapped, apply steady and firm
pressure to the brake pedal to slow the
vehicle and reduce engine power. If you
experience this condition, apply the brakes
and bring your vehicle to a safe stop. Move
the transmission to park (P), switch the
engine off and apply the parking brake.
Inspect the accelerator pedal for any
interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
Brake Assist
Brake assist detects when you rapidly brake
by measuring the rate at which you press the
brake pedal. It provides maximum braking
efficiency as long as you press the pedal.
Brake assist can reduce stopping distances
in critical situations.
Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking. This lamp momentarily illuminates
when you switch the ignition on. If
the light does not illuminate during
start up, remains on or flashes, the anti-lock
braking system may be disabled. Have the
system checked by an authorized dealer. If
the anti-lock brake system is disabled,
normal braking is still effective. If the brake warning lamp
illuminates when you release the
parking brake, have your system
checked by an authorized dealer. It also
illuminates momentarily when you switch the
ignition on to confirm the lamp is functional.
If it does not illuminate when you switch the
ignition on or begins to flash at any time,
have the system checked by an authorized
dealer.
Note: The brake warning lamp may
illuminate and stay illuminated until you
switch off your vehicle as a result of driving
at high elevation.
198
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing BrakesE138644 E138644
Applying the Electric Parking Brake
Pull the switch upward.
The red warning lamp flashes
during operation and illuminates
when the parking brake is applied.
Note:
It remains illuminated for a short
period of time after you switch the ignition
off.
If it continues to flash or does not illuminate,
the system has malfunctioned. Have your
vehicle checked as soon as possible.
Note: You can apply the electric parking
brake when the ignition is off.
Note: The electric parking brake could
automatically apply when you shift into park
(P). See Transmission (page 193). Applying the Electric Parking Brake in an
Emergency
Note:
Do not apply the electric parking brake
when your vehicle is moving, except in an
emergency. If you repeatedly use the electric
parking brake to slow or stop your vehicle,
you could cause damage to the brake
system.
You can use the electric parking brake to
slow or stop your vehicle in an emergency. Pull the switch upward and hold it.
The red warning lamp illuminates,
a tone sounds and the stoplamps
turn on.
The electric parking brake continues to slow
your vehicle down unless you release the
switch.
Manually Releasing the Electric Parking
Brake
Switch the ignition on.Press and hold the brake pedal. Push the switch downward.
The red warning lamp turns off.
If it remains illuminated or flashes, the system
has malfunctioned. Have your vehicle
checked as soon as possible.
Pulling Away on a Hill When Towing a
Trailer
Press and hold the brake pedal.
Pull the switch upward and hold it.
Shift into gear.
Press the accelerator pedal until engine has
developed sufficient torque to prevent your
vehicle from rolling down the hill. Release the switch and pull away
in a normal manner.
200
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing BrakesE267156 E270480 E267156 E270480 E267156 E270480 E267156 E267156
BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During this
time, your vehicle may exhibit some unusual
driving characteristics.
Avoid driving too fast during the first 1,000 mi
(1,600 km)
. Vary your speed frequently and
change up through the gears early. Do not
labor the engine.
Do not tow during the first
1,000 mi
(1,600 km).
REDUCED ENGINE PERFORMANCE WARNING:
If you continue to drive
your vehicle when the engine is
overheating, the engine could stop without
warning. Failure to follow this instruction
could result in the loss of control of your
vehicle. If the engine coolant temperature gauge
needle moves to the upper limit position, the
engine is overheating.
See Gauges (page
102).
You must only drive your vehicle for a short
distance if the engine overheats. The
distance you can travel depends on ambient
temperature, vehicle load and terrain. The
engine continues to operate with limited
power for a short period of time.
If the engine temperature continues to rise,
the fuel supply to the engine reduces. The
air conditioning switches off and the engine
cooling fan operates continually.
1. Gradually reduce your speed and stop your vehicle as soon as it is safe to do
so.
2. Immediately switch the engine off to prevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level.
See Engine
Coolant Check (page 305).
5. Have your vehicle checked as soon as possible. ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving (When running
errands, go to the furthest destination
first and then work your way back home).
• Close the windows for high-speed
driving.
• Drive at reasonable speeds.
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
262
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Driving Hints
There are also some things you may want to
avoid doing because they reduce your fuel
economy:
•
Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold
mornings.
• Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly terrain.
• Do not rest your foot on the brake pedal
while driving.
• Avoid carrying unnecessary weight.
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of
alignment. DRIVING THROUGH WATER WARNING: Do not drive through
flowing or deep water as you may lose
control of your vehicle.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water, check
the depth. Never drive through water that is
higher than the bottom of the front rocker
area of your vehicle. When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
•
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that the
steering power assist works.
263
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Driving HintsE259345
Note:
Make sure you remove the cap from
the positive prong on your vehicle before
connecting the cables.
1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged
battery.
2. Connect the other end of the positive (+)
cable to the positive (+) terminal of the
booster vehicle battery.
3. Connect the negative (-) cable to the negative (-) terminal of the booster
vehicle battery.
4. Make the final connection of the negative
(-) cable to an exposed metal part of the
stalled vehicle's engine, away from the
battery and the fuel injection system, or
connect the negative (-) cable to a ground
connection point if available.
Jump Starting
1. Start the engine of the booster vehicle and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
RPM, as shown in your tachometer. 2. Start the disabled vehicle.
3. Check the instrument cluster for the
Ready to Drive light as the gasoline
engine may not start, but the electric
motor may be running.
4. Once you start the disabled vehicle, run both vehicles for an additional three
minutes before disconnecting the jumper
cables.
Removing the Jumper Cables
Note: After you disconnect the jumper
cables, let the disabled vehicle sit in Ready
to Drive mode for several minutes to charge
the 12V battery. The disabled vehicle
charges the 12V battery even if the gasoline
engine may be off. The 12V battery receives
power from the high-voltage battery instead.
Remove the jumper cables in the reverse
order that they were connected. 1. Remove the negative (-) jumper cable
from the disabled vehicle.
269
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Roadside Emergencies4
1
3
2
E142665
GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale value.
There is a large network of authorized
dealers that are there to help you with their
professional servicing expertise. We believe
that their specially trained technicians are
best qualified to service your vehicle properly
and expertly. They are supported by a wide
range of highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which parts
and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the engine
running in an enclosed space, unless you
are sure you have enough ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away from
the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift the transmission to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On WARNING: To reduce the risk of
vehicle damage and personal burn injuries,
do not start your engine with the air
cleaner removed and do not remove it
while the engine is running. 1. Set the parking brake and shift the
transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood 1. Inside the vehicle, pull the hood release
handle under the left-hand side of the
instrument panel.
301
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing MaintenanceE142457
Engine coolant reservoir. See Engine Coolant Check (page 305).
A
Engine oil filler cap.
See Engine Oil Check (page 304).
B
Air filter.
See Changing the Engine Air Filter (page 316).
C
Brake fluid reservoir.
See Brake Fluid Check (page 311).
D
Engine compartment fuse box.
See Fuses (page 282).
E
303
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing MaintenanceA
IFGH
EBCD
E146046