USING THE BACKUP STARTING
PASSCODE
If you are unable to start your vehicle with
phone as a key, follow the steps below:
1. Press the brake pedal and the ignition
button. If the system does not detect a
valid phone as a key, a message appears
and the system prompts you for your
backup starting passcode.
Note: Make sure you have phone as a key
active on at least one phone to use the
previously created backup starting code.
Note: If the backup starting passcode screen
does not appear, it is necessary to press the
ignition button again.
2. Use the touchscreen to enter your backup starting passcode.
3. After entering your backup starting passcode, you must press Enter within
30 seconds.
4. Once the system validates the backup starting passcode, a message alerts you
to start your vehicle. 5. Press the brake pedal and the ignition
button within 20 seconds to start the
engine.
6. If your vehicle does not start, repeat steps 1-5.
PHONE AS A KEY –
TROUBLESHOOTING
Phone as a Key – Frequently Asked
Questions
How can I tell if my vehicle has phone as a
key? Once you pair your phone with your
vehicle, the touchscreen display menu
identifies the phone as a key option if it
is available. See Programming Your
Phone (page 67). Why do I get a No Key Detected message
in the instrument cluster display when I am
using phone as a key and my phone is in
the car?
Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
to reconnect via Bluetooth using the
Lincoln Way app, verify your phone as
a key is still active, enabled and has not
been revoked.
What do I do if my phone is lost, damaged,
or the battery has depleted? Use the backup starting passcode that
you created to protect you in the event
that your phone is lost, damaged, or the
battery has depleted.
See Using the
Backup Starting Passcode (page 68).
How many phones can I use for phone as
a key? You can program and activate up to four
phones with phone as a key to your
vehicle.
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Note:
Not every feature applies to every
vehicle in every market. When they are
available for your vehicle, then they appear
in your information display, providing choices
to switch them on or off, or to select a more
specific setting.
• Various vehicle speed limits so the
MyKey driver cannot exceed certain
speeds. The information display shows
warnings followed by an audible tone
when the MyKey driver reaches the set
speed. You cannot override the set
speed by fully depressing the accelerator
pedal. WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a safe
speed considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury. •
Various vehicle speed reminders so
MyKey drivers know when their vehicle
speed approaches the limits. Warnings
appear in your information display and a
tone sounds when the MyKey drivers
exceed the set vehicle speed.
• The audio system's maximum volume
limits to 45% so MyKey drivers can
concentrate on the road. A message
appears in the information display when
MyKey drivers attempt to exceed the
limited volume. MyKey also disables the
automatic volume control.
Note: If your
vehicle includes an AM/FM radio or a
very basic audio system, then the radio
may not limit.
• Always on setting. This setting forces
certain features to remain on and active
for MyKey drivers. For example, E911 or
emergency assistance and the do not
disturb features stay on even if a MyKey
driver uses the feature's control to switch
it off. When selected, you will not be able
to turn off Advance Trac or traction
control (if your vehicle has this feature). CREATING A MYKEY
Use the touchscreen to create a MyKey:
1. Insert the key you want to program into
the ignition. If your vehicle has a
push-button start, place the remote
control into the backup slot. See Starting
a Gasoline Engine
(page 184).
2. Switch the ignition on.
3. Access the main menu in the touchscreen and then scroll through the
menus to change the settings of your
MyKey. From the MyKey menu select the
option Create MyKey.
See Settings
(page 478).
4. When prompted, hold the OK button until
you see a message informing you to label
this key as a MyKey. The programmed
restrictions apply when you key off, open
and close the driver door and restart your
vehicle with the programmed key or
remote control.
You have successfully created a MyKey.
Make sure you label it so you can distinguish
it from the admin keys.
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You can also program configurable settings
for the key(s). See Programming and
Changing Configurable Settings.
Programming and Changing
Configurable Settings
Use the touchscreen to access your
configurable MyKey settings.
1. Switch the ignition on using an admin key
or remote control you want to program.
2. Access the main menu in the information
display and then scroll through the
menus to change the settings of your
MyKey.
See Settings (page 478).
3. Follow the instructions in the touchscreen. The programmed
restrictions apply when you switch the
vehicle off, open and close the driver
door and restart your vehicle with the
programmed key or remote control. Note:
You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the vehicle off, however, you
will need an admin key to change or clear
your MyKey settings. When you make any
changes to your MyKey settings, you change
the settings for every MyKey. You cannot
make individual changes to apply to certain
MyKeys.
CLEARING ALL MYKEYS
When you clear your MyKeys, you remove
all restrictions and return all MyKeys to their
original admin key status at once. To clear
all MyKeys of all MyKey settings, use the
touchscreen.
1. Switch the ignition on using an admin key.
2. Access the main menu in the touchscreen and then scroll through the
menus to begin clearing your MyKey
programming.
See Settings (page 478).
3. Follow the instructions in the display. 4. A confirmation message appears in the
display after you finish clearing your
MyKeys.
Note: When you clear your MyKeys, you
remove all restrictions and return all MyKeys
to their original admin key status. You cannot
remove the MyKey restrictions individually.
CHECKING MYKEY SYSTEM
STATUS
You can find information about your
programmed MyKeys by using the
touchscreen.
See Settings (page 478).
MyKey Distance
Tracks the distance when drivers use a
MyKey. The only way to delete the
accumulated distance is by using an admin
key to clear all MyKeys. If the distance does
not accumulate as expected, then the
intended user is not using the MyKey, or an
admin key user recently cleared and then
recreated a MyKey.
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LOCKING AND UNLOCKING
You can use the power door lock or the
remote control to lock and unlock your
vehicle.
Power Door Locks
The power door lock is on the driver and
front passenger door panels.
Unlock
A
LockB Door Lock Indicator
An LED on each door window trim lights
when you lock the door. It remains on for up
to five minutes after you switch the ignition
off.
Switch Inhibitor
When you electronically lock your vehicle,
the power door lock and interior luggage
compartment release switch will no longer
operate after 20 seconds. You must unlock
your vehicle with the remote control,
intelligent access or keyless keypad, or
switch the ignition on, to restore function to
these switches. You can switch this feature
on or off from the touchscreen. See Settings
(page 478).
Remote Control
You can use the remote control at any time.
The luggage compartment release button
only works when your vehicle speed is less
than
3 mph (5 km/h). Unlocking the Doors (Two-Stage Unlock) Press the button to unlock the
driver door. Press the button again
within three seconds to unlock all
doors. The direction indicators will flash.
Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking. Disabling two-stage unlocking
allows all vehicle doors to unlock with one
press of the button. The direction indicators
will flash twice to indicate a change to the
unlocking mode. The unlocking mode
applies to the remote control, keyless entry
keypad and intelligent access.
Intelligent access at the driver door will
unlock all doors when you disable two-stage
unlocking.
Locking the Doors Press the button to lock all the
doors. The direction indicators will
flash.
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Note:
The system may not function if the
passive key is close to metal objects or
electronic devices, for example keys or a
cell phone.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle. See Remote Control (page 61).
Unlocking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the unlock sensor
on the back of the door handle for a brief
period and then pull on the door handle to
unlock, being careful to not touch the lock
sensor at the same time or pulling the door
handle too quickly. The intelligent access
system requires a brief delay to authenticate
your intelligent access key fob. Locking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the outer door
handle lock sensor for approximately one
second to lock, being careful to not touch
the unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle to
confirm locking occurred without
inadvertently unlocking.
At the Liftgate
Press the exterior liftgate release button
inside the top of the liftgate pull-cup handle.
Smart Unlocks
This feature helps to prevent you from
unintentionally locking your intelligent access
key inside the passenger compartment or
rear cargo area. When you lock your vehicle with the door
open and the ignition off, your vehicle will
search for an intelligent access key in the
passenger compartment after you close the
door. If your vehicle finds a key, all of the
doors will immediately unlock.
You can override the smart unlock feature
and intentionally lock the intelligent access
key inside your vehicle. To do this, lock your
vehicle after you have closed all the doors
by:
•
Using the keyless entry keypad.
• Pressing the lock button on another
intelligent access key.
• Touching the locking area on the handle
with another intelligent access key in
your hand.
When you open one of the front doors with
the ignition on, and lock your vehicle using
the power door lock, all doors will lock then
unlock.
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Autolock (If Equipped)
Autolock locks all the doors when all of the
following occur:
• All doors are closed.
• The ignition is on.
• You shift into any gear putting your
vehicle in motion.
• Your vehicle reaches a speed greater
than
12 mph (20 km/h).
Autolock repeats when:
• You open then close any door while the
ignition is on and your vehicle speed is
9 mph (15 km/h)
or lower.
• Your vehicle reaches a speed greater
than
12 mph (20 km/h). Autounlock
Autounlock unlocks all the doors when:
•
The ignition is on, all the doors are
closed, and your vehicle has been
moving at a speed greater than
12 mph
(20 km/h).
• Your vehicle comes to a stop and you
switch the ignition off or to the accessory
position.
• You open the driver door within 10
minutes of switching the ignition off or to
accessory.
Note: The doors do not autounlock if you
electronically lock your vehicle after you
switch the ignition off before you open the
driver door.
Enabling or Disabling
You can enable or disable the feature from
the touchscreen or an authorized dealer can
do it for you.
See Settings (page 478). Illuminated Entry
(If Equipped)
The interior lamps and select exterior lamps
will light when you unlock the doors with the
remote control.
The system turns off the lights if:
• You start your vehicle.
• You press the remote control lock button.
• They are on for 25 seconds.
The lights will not turn off if:
• You switch them on with the lamp
control.
• Any door is open.
Illuminated Exit
The interior lamps and select exterior lamps
will light when all doors are closed and you
switch the ignition off.
The lamps turn off if all the doors remain
closed and either of the following occurs:
• After 25 seconds elapse.
• You lock your vehicle from the outside.
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Battery Saver
If you leave the courtesy lamps or dome
lamps on and switch the ignition off, this
feature turns them off after some time.
Accessory Mode Battery Saver for
Intelligent Access Keys
If you leave your vehicle with the ignition on,
it will turn off 30 minutes after you close all
of the doors.
Welcome Lighting
This feature lights select exterior lighting as
you approach your vehicle. You must have
an intelligent access key with you. The
feature turns off when you open a door,
liftgate, or unlock your vehicle. Welcome
lighting remains on for 25 seconds or until
you start your vehicle.
The feature is active when:
•
The feature is configured from the
touchscreen. See Welcome Lighting
(page 103).
• The ignition is off. •
All doors and the liftgate are closed.
• You lock your vehicle.
The feature is disabled when:
• Your vehicle detects the intelligent
access key is inside.
• The intelligent access key is in close
range of the vehicle for more than two
minutes.
• The anti-theft alarm triggers.
• You do not start your vehicle for more
than five days.
• The vehicle battery charge is low.
• You approach the vehicle to trigger the
welcome lighting feature 10 or more
times without switching the ignition on.
Note: When this feature is disabled, you
must switch the ignition on to reset it.
Note: This feature may not correctly operate
if the intelligent access key is stored within
8–15 ft (2.4–4.6 m)
of your vehicle while not
in use.
Note: Welcome Lighting will not function if
disabled from the touchscreen. KEYLESS ENTRY
SECURICODE™ KEYLESS ENTRY
KEYPAD
The keypad is located near the driver
window. It is invisible until touched and then
it lights up so you can see and touch the
appropriate buttons.
Note:
If you enter your entry code too fast
on the keypad, the unlock function may not
work. Re-enter your entry code more slowly.
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The anti-scan feature turns off after any of
the following occur:
•
One minute of keypad inactivity passes.
• You press the unlock button on the
remote control.
• You switch the ignition on.
• You unlock the vehicle using intelligent
access.
Unlocking and Locking the Doors
To Unlock the Driver Door
Enter the factory-set five-digit code or your
personal code. You must press each number
within five seconds of each other. The
interior lamps illuminates.
Note: All doors unlock if the two-stage
unlocking feature is disabled. See Locking
and Unlocking (page 75).
To Unlock All Doors
Enter the factory-set code or your personal
code, then press
3•4 control within five
seconds. To Lock All Doors
Press and hold
7•8 and 9•0 at the same time
with the driver door closed. You do not need
to enter the keypad code first.
Displaying the Factory-Set Code
Note: You need to have two programmed
intelligent access keys for this procedure.
To display the factory-set code in the
information display: 1. Open the center console lid.
2. Insert the first programmed key in the
backup slot. 3. Press the push button ignition switch
once and wait a few seconds.
4. Press the push button ignition switch again and remove the key.
5. Within 10 seconds, place a second programmed intelligent access key in the
backup slot and press the push button
ignition switch.
The factory-set code appears in the
information display for a few seconds.
Note: The code may not display until after
any other warning messages first display.
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