Page 477 of 609

SiriusXM Satellite Radio Reception Factors and Troubleshooting
Potential Reception Issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep
luggage and other materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, \
parking garages, dense tree
foliage and thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a
weaker one and the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interference and the a\
udio system may mute.
Satellite radio signal interference Troubleshooting Tips
Action
Cause
Message
No action required. This message should disap-
pear shortly.
Radio requires more than two seconds to produce
audio for the selected channel.
Acquiring Signal
If this message does not clear shortly, or with an
ignition key cycle, your receiver may have a fault.
See an authorized dealer for service.
There is an internal module or system failure
present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another preset.
The channel is no longer available.
Invalid Channel
474
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- SYNC™ 3
Page 509 of 609

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear excessive background
noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell phone. Refer to your cell phone's
user manual.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the other person but
they cannot hear me.
During a call, I cannot hear the other person
and they cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and open the door. Close the door and lock
the vehicle. Wait until the touchscreen is off and any illuminated USB ports are not
illuminated. Unlock the vehicle, switch the ignition on and try again.
I cannot download phonebook. –Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your cell phone. Refer to your cell phone's
user manual.
506
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- SYNC™ 3
Page 517 of 609

Personal Profiles (If Equipped)
Possible Cause and Solution
Symptom
You have not set up Personal Profiles.
I cannot create a profile. You entered an invalid profile.
You did not select a memory button when prompted.
You did not have the ignition on or in park (P), or you shifted out par\
k (P) when creating a
profile.
Personal Profiles has been switched off.
You did not select the lock button on the remote control.
I cannot link a remote control. The remote control selected was already associated with another profile \
and the system
declined to overwrite.
The system performed a profile recall when linking a remote control.
You did not have the ignition on or in park (P), or you shifted out par\
k (P) when creating a
profile.
You are using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do not save. A different personal profile is active. Another user changed the settings for the wrong personal profile.
514
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- SYNC™ 3
Page 602 of 609

Installing the Vehicle Identification
Card...............................................................438
Instrument Cluster.........................................123
Instrument Lighting Dimmer.......................107
Instrument Panel..............................................21
Interior Air Quality.........................................169
Interior Lamps.................................................112 Front Interior Lamp..............................................112
Rear Interior Lamps..............................................112
Interior Mirror..................................................119 Auto-Dimming Mirror...........................................119
Introduction.........................................................9
J
Jump Starting the Vehicle
..........................329
Connecting the Jumper Cables......................330
Jump Starting........................................................331
Locating the Jump Starting Connection
Points................................................................330
Preparing Your Vehicle.....................................329
Removing the Jumper Cables..........................331
K
Keyless Entry...................................................86 SECURICODE™ Keyless Entry Keypad.............86 Keyless Starting
............................................202
Ignition Modes....................................................202
Keys and Remote Controls...........................64
L
Lane Keeping System.................................283 Switching the System On and Off..................284
Liftgate...............................................................89
Lighting Control.............................................106 Flashing High Beam Headlamps.....................107
Lighting Control Selections..............................106
Switching High Beam Headlamps On and
Off.......................................................................106
Lighting............................................................106 General Information............................................106
Lincoln Automotive Financial Services......16
Lincoln Protect...............................................519 Lincoln Protect (CANADA ONLY)...................520
Lincoln Protect Extended Service Plans (U.S.
Only)...................................................................519
Load Carriers See: Roof Racks and Load Carriers...............309
Load Carrying................................................308
Load Limit
........................................................310
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................314 Vehicle Loading - with and without a
Trailer.................................................................310
Locating the Cabin Air Filter.......................169
Locking and Unlocking..................................78 Activating Intelligent Access..............................
78
Autolock..................................................................83
Battery Saver..........................................................84
Closing the Luggage Compartment................85
Door Lock Indicator..............................................78
Door Lock Switch Inhibitor.................................78
Emergency Locking...............................................81
Illuminated Entry...................................................84
Illuminated Exit......................................................84
Locking and Unlocking the Doors from Inside....................................................................81
Locking the Doors from the Luggage Compartment.....................................................81
Opening the Luggage Compartment..............84
Remote Control.....................................................80
Smart Unlocks for Intelligent Access Keys.....................................................................83
Unlatching the Driver Door with the Key Blade...................................................................82
Luggage Covers...........................................308
Lug Nuts See: Changing a Road Wheel...........................411
599
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index