2020 LEXUS RC300 emergency towing

13Pictorial index
■Instrument panel
Engine switch ........................................................................................................... P.125
Starting the engine/changing the mode ........... ....................................................... P.125
Emergency stop of the engine ........................ ............................................................ P.276
When the engine will not start .....................................................................................P.303
Warning messages .......................................................................................................... P.292
Shift lever................................................................................................................... P .129
Changing the shift position ............................................................................................ P.130
Precautions for towing ................................................................................................... P.279
When the shift lever does not move .......................................................................... P.130
Meters ......................................................................................................................... .P.64
Reading the meters/adjusting the instrume nt panel lights................................. P.64
Warning lights/indicator lights ...................................................................................... P.60
When a warning light comes on ................................................................................. P.284
Multi-information display ....................................................................................... P.69
Display ........................................................................................................................ .............. P.69
When the warning messages are displayed.......................................................... P.292A
B
C
D

541-2. LEXUS Enform
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS
(1-800-255-3987) in the United
States, 1-877-539-8777 in Puerto
Rico or 1-800-265- 3987 in Canada,
and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
before using Safety Connect;
The Safety Connect system installed in
your vehicle is a low-power radio trans-
mitter and receiver. It receives and also
sends out radio frequency (RF) signals.
In August 1996, the Federal Commu-
Safety Connect services
Safety information for Safety
Connect

1654-5. Using the driving support systems
4
Driving
Press the LDA switch to turn the LDA
system on.
The LDA indicator illuminates and a mes-
sage is displayed on the multi-information
display.
Press the LDA switch again to turn the
LDA system off.
When the LDA system is turned on or off,
operation of the LDA system continues in the same condition the next time the
engine is started.
LDA indicator
The illumination condition of the indicator
informs the driver of the system operation
status.
Illuminated in white:
LDA system is operating.
Illuminated in green:
Steering wheel assistan
ce of the steering
control function is operating.
Flashing in orange:
WARNING
●Asphalt repair marks, white (yellow)
line marks, etc. are present due to road
repair.
●Vehicle is driven in a temporary lane or
restricted lane due to construction
work.
●Vehicle is driven on a road surface
which is slippery due to rainy weather,
fallen snow, freezing, etc.
●Vehicle is driven in traffic lanes other
than on highways and freeways.
●Vehicle is driven in a construction
zone.
●During emergency towing
■Preventing LDA system malfunctions
and operations performed by mistake
●Do not modify the headlights or place
stickers, etc. on the surface of the
lights.
●Do not modify the suspension etc. If
the suspension etc. needs to be
replaced, contact your Lexus dealer.
●Do not install or place anything on the
hood or grille. Also, do not install a
grille guard (bull bars, kangaroo bar,
etc.).
●If your windshield needs repairs, con-
tact your Lexus dealer.
Turning LDA system on
Indications on multi-information
display
A

1714-5. Using the driving support systems
4
Driving
WARNING
■Cautions regarding the driving assist
systems
Observe the following precautions, as
there are limitations to the assistance
provided by the system.
Failure to do so may cause an accident
resulting in death or serious injury.
●Assisting the driver to measure follow-
ing distance
The dynamic radar cruise control is only
intended to help the driver in determin-
ing the following distance between the
driver’s own vehicle and a designated
vehicle traveling ahead. It is not a mecha-
nism that allows careless or inattentive
driving, and it is not a system that can
assist the driver in low-visibility condi-
tions. It is still necessary for driver to pay
close attention to the vehicle’s surround-
ings.
●Assisting the driver to judge proper
following distance
The dynamic radar cruise control deter-
mines whether the following distance
between the driver’s own vehicle and a
designated vehicle traveling ahead is
within a set range. It is not capable of
making any other type of judgement.
Therefore, it is abso lutely necessary for
the driver to remain vigilant and to deter-
mine whether or not there is a possibility
of danger in any given situation.
●Assisting the driver to operate the
vehicle
The dynamic radar cruise control has
limited capability to prevent or avoid a
collision with a vehicle traveling ahead.
Therefore, if there is ever any danger, the
driver must take immediate and direct
control of the vehicle and act appropri-
ately in order to ensure the safety of all
involved.
■Situations unsuitable for dynamic
radar cruise control
Do not use dynamic radar cruise control
in any of the following situations.
Doing so may result in inappropriate
speed control and could cause an acci-
dent resulting in death or serious injury.
●Roads where there are pedestrians,
cyclists, etc.
●In heavy traffic
●On roads with sharp bends
●On winding roads
●On slippery roads, such as those cov-
ered with rain, ice or snow
●On steep downhills, or where there
are sudden changes between sharp up
and down gradients
Vehicle speed may exceed the set
speed when driving down a steep hill.
●At entrances to freeways and highways
●When weather conditions are bad
enough that they may prevent the sen-
sors from detectin g correctly (fog,
snow, sandstorm, heavy rain, etc.)
●When there is rain, snow, etc. on the
front surface of th e radar sensor or
camera sensor
●In traffic conditions that require fre-
quent repeated acceleration and
deceleration
●During emergency towing
●When an approach warning buzzer is
heard often

2797-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
t
owed
If towing is ne cessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain and related
parts may be damaged or an accident
may occur due to a change in direction
of the vehicle.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain or related
parts may be damaged, the vehicle may
fly off the truck.
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.

2807-2. Steps to take in an emergency
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
The engine is running but the vehi-
cle does not move.
 The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
If your vehicle is transported by a flat-
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type
truck
Using a flatbed truck

2817-2. Steps to take in an emergency
7
When trouble arises
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in
black must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for at most 50
miles (80 km) at under 18 mph (30
km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and
brakes must be in good condition. 1
Take out the towing eyelet.
(P.296)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
Except F SPORT models
 F SPORT models
3 Insert the towing eyelet into the
hole and tighten partially by hand.
Emergency towing
Emergency towing procedure

2827-2. Steps to take in an emergency
4Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehi-
cle body.
6 Enter the vehicle being towed and
start the engine.
If the engine does not start, turn the
engine switch to IGNITION ON
mode.
7 Shift the shift lever to N and release
the parking brake.
When the shift lever cannot be
shifted: P.130
■While towing
If the engine is not running, the power assist
for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in trunk.
(  P.296)
 Fluid leaks under the vehicle.
(Water dripping from the air condi-
tioning after use is normal.)
 Flat-looking tires or uneven tire
wear
 Engine coolant temperature gauge
continually points higher than nor-
mal.
 Changes in exhaust sound
 Excessive tire squeal when corner-
ing
 Strange noises related to the sus-
pension system
 Pinging or other noises related to
the engine
 Engine missing, stumbling or run-
ning roughly
 Appreciable loss of power
 Vehicle pulls heavily to one side
when braking
If you think something is
wrong
If you notice any of the following
symptoms, your vehicle probably
needs adjustment or repair. Con-
tact your Lexus dealer as soon as
possible.
Visible symptoms
Audible symptoms
Operational symptoms