2020 LEXUS NX300 Owners Manual

3697-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
t
owed
If towing is ne cessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
2WD models: If towing your vehicle
with a wheel-lift type truck from the
front, the vehicle’s rear wheels and
axles must be in good conditions.
(  P.369, 371)
If they are damaged, use a towing
dolly or flatbed truck.
AWD models: If towing your vehi-
cle with a wheel-lift type truck, use
a towing dolly. ( P.369, 371)
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain or related
parts may be damaged, the vehicle may
fly off the truck.
■While towing
●When towing using a cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.

3707-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing. (P.369)
 The engine is running but the vehi-
cle does not move.
 The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.
WARNING
●Do not turn the engine switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch is off.
The steering lock mechanism is not
strong enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■Recreational towing (behind motor
home, etc.)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the
Dynamic Torque Control AWD system
(AWD models) and transmission.
(  P.164)
Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck

3717-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
7
When trouble arises
From the front (2WD models)
Release the parking brake.
From the front (AWD models)
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels. If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in
black must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for at most 50
miles (80 km) at under 18 mph (30
km/h).
A driver must be in the vehicle to steer
Towing with a wheel-lift type
truckUsing a flatbed truck
Emergency towing procedure

3727-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
and operate the brakes. The vehicle’s
wheels, drivetrain, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet by following the specified
procedure.
1 Take out the towing eyelet.
(P.388)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
Type A
Type B 3
Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using a wheel nut wrench.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the engine.
If the engine does not start, turn the engine
switch to IGNITION ON mode.
7Shift the shift lever to N and release
the parking brake.
When the shift lever cannot be shifted:
P.169
■While towing
If the engine is not running, the power assist
for the brakes and steering will not function,
marking steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in luggage
compartment. ( P.388)
To have your vehicle towed

3737-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
7
When trouble arises
Fluid leaks under the vehicle
(Water dripping from the air condi-
tioning after use is normal.)
 Flat-looking tires or uneven tire
wear
 Engine coolant temperature gauge
needle continually points higher
than normal
 Changes in exhaust sound
 Excessive tire squeal when corner-
ing
 Strange noises related to the sus-
pension system
 Pinging or other noises related to
the engine
 Engine misfire or misses, stumbling
or running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one side
when braking 
Vehicle pulls heavily to one side
when driving on a level road
 Loss of brake effectiveness, spongy
feeling, pedal almost touches the
floor
If you think something is
wrong
If you notice any of the following
symptoms, your vehicle probably
needs adjustment or repair. Con-
tact your Lexus dealer as soon as
possible.
Visible symptoms
Audible symptoms
Operational symptoms

3747-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
Follow the procedure below to restart
the engine after the system is activated.
1
Turn the engine switch to ACCES-
SORY mode or turn it off.
2
Restart the engine.
Fuel pump shut off system
To minimize the risk of fuel leakage
when the engine stalls or when an
airbag inflates upon collision, the
fuel pump shut off system stops the
supply of fuel to the engine.
Restarting the engine
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the
ground, the fuel system has been dam-
aged and is in need of repair. Do not
restart the engine.

3757-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
7
When trouble arises
■Brake system warning light (warning buzzer)
■Charging system warning light*
*: This light illuminates on the multi-information display.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights comes on or
flashes. If a light comes on or flashes, bu t then goes off, this does not necessar-
ily indicate a malfunction in the system. However, if this continues to occur,
have the vehicle inspected by your Lexus dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
(Red)
(Canada)
Indicates:
 The brake fluid level is low; or
 The brake system is malfunctioning
 Immediately stop the vehicle in a safe place and con-
tact your Lexus dealer. Continuing to drive the vehi-
cle may be dangerous.
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and con-
tact your Lexus dealer. Continuing to drive the vehi-
cle may be dangerous.
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
Immediately stop the vehicle in a safe place and con-
tact your Lexus dealer. Continuing to drive the vehi-
cle may be dangerous.

3767-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
■High coolant temperature warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Brake system warning light
■Malfunction indicator lamp
■SRS warning light
Warning lightDetails/Actions
Indicates that the engine is overheating
Immediately stop the vehicle in a safe place. Continu-
ing to drive the vehicle may be dangerous.
Handling method ( P.403)
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in the electric parking brake
 Have the vehicle inspected by your Lexus dealer
immediately.
Warning lightDetails/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
 The electronic engine control system;
 The electronic throttle control system; or
 The electronic automatic transmission control system
 Have the vehicle inspected by your Lexus dealer
immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system;
 The front passenger occupant classification system; or
 The seat belt pretensioner system
 Have the vehicle inspected by your Lexus dealer
immediately.