2020 KIA NIRO Warranty and Consumer Information Guide

16Anti-Perforation Limited Warranty
• Any perforation due to corrosion of the Kia Vehicle
caused in whole or in part by a failure to maintain
the Kia Vehicle in accordance with the procedures
specified in paragraph 3. “Your Responsibilities”
3. Your Responsibilities
Inspect the body sheet metal panels of your Kia Vehicle
on a regular basis (at least monthly) to detect any chips
or scratches in the paint or protective coating and to
repair them immediately.
Special care should be taken to protect your Kia Vehicle
from corrosion under the following conditions:• If you drive on salted roads, or if you drive near the
ocean, flush the underbody as needed, and at least
weekly with clean unsalted water.
• It is important to keep the drain holes in the lower
edges of the body clear.
• If your Kia Vehicle is damaged due to an accident or
any event which may cause damage to the paint,
have your Kia Vehicle repaired as soon as possible.
• If you carry special cargo, such as chemicals,
fertilizers, deicing salt, or other corrosive substances,
be sure that such materials are well packaged and
sealed. Any leakage of such materials will void this
warranty where the leakage has occurred.
• If you drive frequently on gravel roads, we recommend that you install stone guards behind
each wheel.
4. To Get Warranty Service You must take your Kia Vehicle, along with this
manual, to any Authorized Kia Dealer in the United
States during its normal service hours.
If you have any questions or need assistance regarding
this warranty, refer to the “When You Need to Talk to
Kia” starting on Page 40.
5. Limited Liability Liability under this warranty is limited solely to the
repair or replacement of factory installed parts that fails
to function properly. Such repair or replacement shall be
carried out by an Authorized Kia Dealer at its place of
business. This warranty does not include any other
expense, including but not limited to those for any
replacement transportation or for the loss of use of your
Kia vehicle.
6. Other Terms
The “Other Terms” stated on page 12 in the New
Vehicle Limited Warranty section of this manual also
apply to this warranty.
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17
(a) “EPA” means the U.S. Environmental Protection Agency.
(b) “Owner” means the original and each subsequent owner of a Kia Vehicle.
(c) “Kia Part” means a part sold by an Authorized Kia Dealer, whether new or remanufactured,
and supplied by Kia.
(d) “Emission Warranty Part” means a catalytic converter, thermal reactor, or other component
installed on or in a Kia Vehicle by or at the
direction of Kia for the sole or primary purpose
of reducing the Kia Vehicle’s emissions (not
including those vehicle components which
were in general use prior to model year 1968
and the primary function of which is not related
to emission control). A list of typical Emission
Warranty Parts is set forth at the end of this
warranty. (e) “Certified Part” means a replacement part for a
Kia Vehicle certified in accordance with after
market part certification regulations issued by
the EPA.
(f) “Written Maintenance Instructions” means those maintenance and operation instructions,
together with the time and/or mileage interval
at which such maintenances are to be
performed, specified in the Owner’s Manual for
the Kia Vehicle or this Warranty and Consumer
Information Manual as being necessary to
assure compliance of the Kia Vehicle with
applicable emission standards during the term
of this warranty, as specified by law.
Emission Warranty Definitions
Federal
Emission Control Warranty
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18Federal
Emission Control Warranty
Vehicles Equipped with a California Certified
Emission Control System and registered or normally
operated in the State of California or any other
state* that adopts California emission warranty
provision are also entitled to the California Emission
Warranty. (See Page 25 of this Manual).
* California, Connecticut, Delaware, Maine,
Maryland, Massachusetts, New Jersey, New York,
Oregon, Pennsylvania, Rhode Island, Vermont or
Washington.
Kia Motors America, Inc. warrants to the ultimate
purchaser, and each subsequent purchaser, that your Kia
Vehicle is (1) designed, built, and equipped so as to
conform at the time of sale with the applicable regulations
of the United States Environmental Protection Agency
(the “EPA”), and (2) free from defects in materials and
workmanship which would cause it to fail to conform
with the applicable regulations for a period of vehicle
operation that does not exceed 24 months or 24,000 miles,
whichever occurs first, if the failed Emission Warranty
Part is listed in the 24 Month/24,000 Mile Emission
Warranty Parts List at the end of this Federal Emission
Control Warranty or for a period of vehicle operation that
does not exceed 96 months or 80,000 miles, whichever occurs first, if the failed Emission Warranty Part is listed
in the 96 Month/80,000 Mile Emission Warranty Parts
List at the end of this Federal Emission Control Warranty.
The applicable warranty period shall begin on either the
date the Kia Vehicle is sold to the first retail owner, or on
the date the Kia Vehicle is first placed in service (for
example if used as a demonstrator, lease, or company car),
whichever is earlier. If there should be such defects within
this period, Kia will, at its option, repair or replace them
with new or remanufactured parts, free of charge at an
Authorized Kia Dealer in the United States and the
liability of Kia under this warranty is solely limited to
such repair or replacement.
This warranty does not apply to or include repair or
replacement required, not as a result of defects in
materials or workmanship of Kia but, as a result of such
factors as (i) accidents, (ii) misuses, (iii) lack of proper
maintenance, (iv) repairs improperly performed or
replacements improperly installed by any person other
than a Kia Dealer, (v) a replacement part or accessory not
conforming to the Kia specifications, or (vi) any of the
items listed under “What is Not Covered” in the New
Vehicle Limited Warranty on pages 9-11 and “Other Items
Not Covered by this Warranty” on page 23 of this manual.
Emission Defect Warranty
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19
This warranty is given in lieu of all other express or
implied warranties on the part of Kia Motors America,
Inc. or the Authorized Kia Dealer selling the Kia Vehicle.
No dealer, or any agent or employee thereof, or any other
person, is authorized to extend or enlarge this warranty.
The “Other Terms” stated on page 12 of the New Vehicle
Limited Warranty section of this manual also apply to this
warranty.
Federal
Emission Control Warranty
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20Federal
Emission Control Warranty
Important Notice:
This warranty has been prepared in accordance with
certain regulations promulgated by the EPA which
provide that a remedy will be available under this
warranty only when a vehicle fails an EPA approved
emission short test, generally under circumstances which
subject the Owner to a penalty under local, state or
federal law because of such failure. As of the date of the
printing of this warranty, many states did not have
vehicle inspection programs for testing vehicles for
conformity with such short test and had not enacted laws
subjecting vehicle Owners to such penalties. Therefore,
it is possible that in many states or local areas no remedy
will be available under this warranty as a matter of law.
1. WarrantyPursuant to Section 207 (b) of the Clean Air Act,
Kia warrants to each Owner that if:
(a) The Kia Vehicle is maintained and operated in
accordance with the Written Maintenance
Instructions; and
(b) The Kia Vehicle fails to conform at any time
during the term of this warranty to the applicable emission standards of the EPA, as
judged by an emission test approved by the
EPA; and
(c) Such nonconformity results or will result in the
Owner having to bear any penalty or other
sanction (including the denial of the right to use
the Kia Vehicle) under local, state or Federal
law, Kia shall remedy the nonconformity at no
cost to Owner except that if the Kia Vehicle has
been in operation for more than 24,000 miles or
24 months since the date of retail delivery or
first use of the Kia Vehicle, Kia shall be
required to remedy the nonconformity only if it
results from the failure of an Emission
Warranty Part listed on the 96 Month/80,000
Mile Emission Warranty Parts List.
2. Term of Warranty
This warranty shall commence on either the date the
Kia Vehicle is sold to the first retail delivery or owner,
or on the date the Kia Vehicle is first placed in service
(for example, a demonstrator, lease, or company car
use), whichever is earlier. This warranty shall be
effective for a period 2 years or 24,000 miles
Emission Performance Warranty
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21
from such date, whichever occurs first, except that if
the failure to conform to applicable emission
standards results from the failure of a part listed on
the 96 Month/80,000 Mile Emission Warranty Parts
List at the end of this Federal Emission Control
Warranty, this warranty shall be effective for a
period of vehicle operation that does not exceed 96
months or 80,000 miles, whichever occurs first.
3. Owner’s Warranty Responsibilities
Each Owner is required to comply with the Written
Maintenance Instructions and a claim under this
warranty may be denied on the basis of
noncompliance by the Owner with such instructions.
If and when it is considered that the vehicle’s
nonconformity with the applicable emission
standards has resulted from the Owner’s
noncompliance with those Written Maintenance
Instructions which the manufacturer considers
necessary for the vehicle to meet the standards, the
Owner may be required to submit evidence of such
compliance, and therefore, receipts and other
documents covering the performance of scheduled
Maintenance Service and proper use in accordance
with the Written Maintenance Instructions,
including but not limited to validated Scheduled Maintenance Record of this manual, should be
retained by the Owner and should be transferred to
each subsequent Owner of the Kia Vehicle.
4. Use of Kia Genuine Parts
The Kia Vehicle is designed, built and tested using
Kia Genuine Parts so that the Kia Vehicle is able to
perform in conformity with EPA regulations as
provided by this warranty. Accordingly, it is
recommended that any replacement parts used for
maintenance, repair or replacement of the Kia
Vehicle be Kia Genuine Parts, or parts equivalent to
those with which the Kia Vehicle or its engine was
originally equipped.
5. Use of Non-Kia Parts Owner may elect to use Certified Parts other than
Kia Genuine Parts in the performance of any
maintenance or repairs and such use in itself will not
invalidate this warranty. However, use of other than
Kia Genuine Parts may cause Kia to deny an
Emission Performance Warranty claim if the
Certified Part used is either defective in materials or
workmanship or not equivalent from an emission
standpoint to Kia Genuine Parts.
Federal
Emission Control Warranty
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22Federal
Emission Control Warranty
6. Repair or Replacement by an Authorized Kia
Dealer
Your Kia Dealer shall make all adjustments, repairs
or replacements necessary to assure the Kia Vehicle
complies with applicable emission standards of the
EPA and that the Kia Vehicle will continue to
comply during the remainder of the term of this
warranty (if proper maintenance and operation are
continued).
7. Warranty Claim Procedures
A warranty claim may be submitted by presenting
the Kia Vehicle to any Authorized Kia Dealer during
the Authorized Kia Dealer’s regular business hours,
together with a copy of a failed emissions test. Upon
presentation of a claim, Kia shall notify the Owner
within 30 days, or such shorter period of time within
which repair is required by local, state or federal
law, that the claim will be honored or shall provide
the Owner in writing with an explanation of the
basis upon which the claim is being denied.
Failure to notify the Owner within such time period
shall cause Kia to be responsible for repairing the Kia Vehicle free of charge to the Owner, unless such
failure is attributable to the Owner or to events
beyond the control of Kia or the Authorized Kia
Dealer.
8. Maintenance by Other Than an Authorized Kia
Dealer
Maintenance, replacement, or repair of the emission
control devices and systems covered by this
warranty may be performed by any automotive
repair establishment or individual using Certified
Parts. However, such non-Kia Certified Parts will
not be covered by Kia’s emission system warranties
should such parts fail at a later date.
9. Consumer Assistance
If you have any questions regarding your warranty
rights and responsibilities, you should contact the
Kia Motors America, Inc. Consumer Affairs
Department toll-free at 1-800-333-4Kia. Or you
may write to: Director, Field Operations and
Support Division (EN-397F), Environmental
Protection Agency, 401 M Street, S.W., Washington,
DC 20460.
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23
10. Other Items Not Covered by This Warranty
In addition to the above provisions, this warranty
does not cover the following: (a) Damage resulting from such factors as
accidents, acts of nature or events beyond the
control of Kia.
(b) Any economic loss, incidental, special,
consequential, or exemplary damages (whether
in contract or tort), including, but not limited to,
loss of time, inconvenience, loss of use of the
Kia Vehicle, cost of transporting the Kia Vehicle
to an Authorized Kia Dealer or other repair
establishment for repair or service, lodging, car
rentals, travel costs, loss of pay and any other
expenses or damages.
(c) Any repair of a Kia Vehicle on which the
odometer mileage has been altered or on which
the actual mileage cannot be readily determined.
(When replacing the speedometer, the
“Speedometer Replacement Record” on the
inside front cover must be filled in by an
Authorized Kia Dealer or any repair
establishment utilizing Certified Parts.)
This warranty is given in lieu of all other
express or implied warranties (except those set
forth separately in this manual) on the part of
Kia Motors America Inc. or the Authorized Kia
Dealer selling the Kia Vehicle. No dealer, or any
agent or employee thereof, or any other person,
is authorized to extend or enlarge this warranty.
This warranty is applicable to all the Kia
Vehicles certified for the 50 states, including the
State of California.
Federal
Emission Control Warranty
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