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7-7
Contacting the virtual
assistant
You can contact the UVO Center to
request help or make inquiries directly to
a customer care representative regarding
UVO services and your account.
Press All Menus > UVO > Virtual
Assistant on the Home screen,
or press the [
] button in your
vehicle.
 When connecting with a customer care
representative, please specify the type
of service you need.
To end the call, press End on the screen
or press the [
] button.
\333 Note
This feature is not available during a
Bluetooth call.
Configuring the UVO
settings
You can access the settings and
information for UVO services.
On the Home screen, press All
Menus > UVO > UVO Settings.
 Activate UVO: Activate your UVO
account by creating a new account or
entering your verification code.
> See
″ Activating UVO services .″
911 Connect: Enable or disable
automatic connection to 911 in the
event of emergency.
> See ″Using 911
Connect.″
 Modem Information : View your
vehicle′s modem information or update
your modem.
 Modem Status: Check the current
modem status.

8-3
[Defog/Defrost Options (if
equipped)
You can change the defog/defrost
settings.
 Defog/Defrost : Set to activate air
ventilation or operate the air conditioner
automatically to defog or defrost the
windshield.
 Auto Defog: Set to operate the climate
control system automatically to
prevent fog from forming on the front
windshield.
[Climate Features (if equipped)
You can change the settings for the
climate control features.
 Lock Rear Climate Controls : Set to
prevent operation of the climate control
system from the rear seats.
 Rear Climate Controls : Set to check the
current status and control the rear seat
climate control system via the system
screen.
Configuring the device
connection settings
You can manage Bluetooth devices or
customize your Bluetooth settings. You
can also enable phone projection to
control your smartphone applications via
the system screen.
Depending on the vehicle model or
specifications, displayed screens and
available options may vary.
On the Home screen, press
All Menus > Setup > Device
Connections and select an option
to change.
Bluetooth
You can modify Bluetooth connection
settings.
\333 Note
Some options are only displayed when
a mobile phone is connected to your
system.

8-4
[Bluetooth Connections
You can pair new Bluetooth devices to
your system, or connect or disconnect a
paired device. You can also delete paired
devices.
[Bluetooth Voice Prompts
You can set to enable or disable voice
prompts for Bluetooth connections.
[Bluetooth System Info
You can view or edit your system's
Bluetooth information.
[Privacy Mode
You can activate privacy mode to protect
your personal information. In the privacy
mode, personal data will not be displayed.
[Reset
You can delete all paired Bluetooth
devices and reset your Bluetooth settings
to default values. All data related to
Bluetooth devices will also be deleted.
Android Auto
You can enable Android Auto to connect
your Android smartphone to your system.
Apple CarPlay
You can enable Apple CarPlay to connect
your iPhone to your system.

8-14
[Use Blue Light Filter
You can set to use the blue light filter.
[Blue Light Filter Settings
You can set the system to activate the blue
light filter automatically according to the
ambient lighting conditions or manually
enter a period for when to use the blue
light filter.
 Automatic : The blue light filter will
function automatically according to the
ambient lighting conditions.
 Scheduled Time: The blue light filter will
function during the set period.
Reset
You can reset your display settings to
default values.
[Daylight
You can adjust screen brightness in day
mode when you select Daylight in the
Mode option.
[ Night
You can adjust screen brightness in night
mode when you select Night in the Mode
option.
\333 Note
To restore the default settings for the
brightness modes, press Reset.
Blue Light Filter
The blue light filter reduces eye fatigue by
adjusting the levels of blue light displayed
by the screen.

9-2
Troubleshooting
Before reporting a malfunctioning system, refer to the following table for troubleshooting
tips. If the problem persists or you are unable to locate your specific need, contact your
place of purchase or dealer.
Sound and display
SymptomPossible causeSolution
No sound System turned off
Ensure that the engine start/stop button
is set to "ACC" or "ON.″
Press the Power button to turn on the
system.
Low volume level Turn the Volume knob on the control panel
to adjust the volume.
System muted Press the Mute button on the steering
wheel to unmute the system.
Sound is heard from
only one speaker. Unbalanced sound
outputOn the Home screen, press All Menus
>
Setup > Sound > Position and change the
settings to adjust the sound balance.
Sound is cut off or
a distorted noise is
heard. System vibration
This is not a malfunction. Vibration can
cause distortion and even cut off sound.
The system will function normally when the
vibration stops.
The image quality is
deteriorated. System vibration
This is not a malfunction. Vibration can
cause distortion. The system will function
normally when the vibration stops.
Aged or
deteriorated
screen If the problem persists, contact your place
of purchase or dealer.
Small red, blue, or
green dots appear on
the screen. Because the LCD is manufactured with
technology requiring extremely high pixel
density, dead, stuck or poorly lit pixels may
occur. The permitted amount is no more
than 0.01% of the total pixels.

9-4
Bluetooth connection
SymptomPossible causeSolution
The system is not
detected on the
Bluetooth device. Pairing mode not
activated
On the Home screen, press All Menus
>
Setup > Device Connections >
Bluetooth > Bluetooth Connections >
Add New to switch the system to pairing
mode. Then, try searching for the system
again on the device.
The Bluetooth device
is not connected to
the system. Bluetooth deactivated
Activate Bluetooth on the device.
Bluetooth error
 Deactivate Bluetooth and reactivate
it on the device. Then, reconnect the
device.
Turn the device off and on. Then,
reconnect it.
Remove the battery from the device
and reinstall it. Then, turn the device
on and reconnect it.
Unregister Bluetooth pairing on both
the system and the device and then
re-register and connect them.

9-7
Microphone turned off during
Bluetooth call
Downloading contacts and call
history from a mobile phone
connected via Bluetooth to the
system
[UVO (if equipped)
UVO network signal strength
UVO network signal strength
(roaming)
UVO service expired or not
subscribed
UVO call in progress
911 Connect activated
\333 Note
Depending on the vehicle model or
specifications, some status icons may not
be displayed.
System status icons
Status icons appear at the top right of
the screen to display the current system
status.
Familiarize yourself with the status icons
that appear when you perform certain
actions or functions and their meanings.
[Mute and voice
recording
Radio and media muted
Voice memo recording
[Bluetooth
Mobile phone connected via
Bluetooth
Audio device connected via
Bluetooth
Mobile phone and audio device
connected via Bluetooth
Bluetooth call in progress

9-8
QHow do I pair a Bluetooth device
with the system?
AOn the Home screen, press
All Menus > Setup > Device
Connections > Bluetooth >
Bluetooth Connections > Add
New . From the Bluetooth device
you want to connect, search for
and pair with your system. When
you enter or confirm a Bluetooth
passkey displayed on the system
screen, the device is registered
to the system's Bluetooth devices
list and connected to the system
automatically.
> See ″Connecting
Bluetooth devices .″
QWhat is a passkey?
AA passkey is the password used
to authenticate the connection
between the system and the mobile
device. The passkey needs to be
entered only once when you pair a
mobile phone for the first time.
The initial passkey is ″0000.″
You can change it by pressing
All Menus > Setup > Device
Connections > Bluetooth >
Bluetooth System Info > Passkey.
FAQ
Bluetooth
QWhat kinds of functions can I use
with Bluetooth?
AYou can connect your mobile phone
to make or answer calls hands
free. You can also connect audio
devices, such as MP3 players and
mobile phones, to listen to music
in your vehicle.
> See "Making a call
via Bluetooth " or
"Listening to music via
Bluetooth."
QWhat is the difference between
pairing a device and connecting a
device?
APairing occurs through
authenticating the system and
a mobile device. Devices paired
with the system can be connected
and disconnected until they are
deleted from the system. Bluetooth
Handsfree features, such as making
or answering calls or accessing
contacts, are supported only in
mobile phones connected with the
system.