2020 KIA NIRO PHEV service

7-5
Diagnosing your vehicle
You can diagnose your vehicle. With
a vehicle diagnosis, you can schedule
maintenance.
1 Park your vehicle in a safe
location.
\333Note
Depending on the vehicle model
or specifications, you may need to
ensure your vehicle is parked before
performing a diagnosis.
2 On the Home screen, press
All Menus > UVO > Vehicle
Diagnostics .
A remote diagnosis will begin.
Refrain from using your system until
the diagnosis is complete and the
result is displayed on the screen.
If you move to another screen
while a diagnosis is in progress, the
diagnosis will be canceled.
3 Check the result displayed on
the screen.
c
a
d
b
a Display the options list.
User′s Manual on Web (QR
Code): Access the web manual
via the QR code. For safety
reasons, you can access the QR
code only when your vehicle is
stationary.
b Return to the previous level.
c Schedule maintenance at a Kia
dealership by selecting your
preferred dealership or a nearby
dealership.
d Call the UVO Center for roadside
assistance.
\333 Note
A diagnosis result provided by this
service is only an estimation based
on data from your vehicle. Visit a Kia
dealership for a detailed diagnosis.
If a critical issue is detected with your
vehicle, an automatic diagnosis will start
and a warning light will display in the
instrument cluster. You will be notified
of the diagnosis result.
Your preferred dealership must be
registered on MyUVO.com for you to
schedule maintenance with it.

7-6
Contacting roadside
assistance
If you encounter a disabled vehicle or
other problems while on the road, you
can contact the UVO Center directly for
roadside assistance, vehicle towing or
service.
Press All Menus > UVO >
Roadside Assist on the Home
screen, or press the [
] button in
your vehicle.
 When connecting with a roadside
assistance representative, please specify
the type of service you need.
To end the call, press End on the screen
or press the [
] button.
\333 Note
Depending on the network connection,
this feature may not work correctly.
Checking maintenance
service intervals
You can view the service intervals
between your last and next scheduled
maintenance. This feature will help you
maintain your vehicle on a regular basis.
1 On the Home screen,
press All Menus > UVO >
Maintenance .
2 View maintenance information.
You can view the driving distance
and the number of days left until
your next maintenance service.
ab
c
a Display the options list.
User′s Manual on Web (QR
Code): Access the web manual
via the QR code. For safety
reasons, you can access the QR
code only when your vehicle is
stationary.
b Return to the previous level.
c Reset your maintenance
information.

7-7
Contacting the virtual
assistant
You can contact the UVO Center to
request help or make inquiries directly to
a customer care representative regarding
UVO services and your account.
Press All Menus > UVO > Virtual
Assistant on the Home screen,
or press the [
] button in your
vehicle.
 When connecting with a customer care
representative, please specify the type
of service you need.
To end the call, press End on the screen
or press the [
] button.
\333 Note
This feature is not available during a
Bluetooth call.
Configuring the UVO
settings
You can access the settings and
information for UVO services.
On the Home screen, press All
Menus > UVO > UVO Settings.
 Activate UVO: Activate your UVO
account by creating a new account or
entering your verification code.
> See
″ Activating UVO services .″
911 Connect: Enable or disable
automatic connection to 911 in the
event of emergency.
> See ″Using 911
Connect.″
 Modem Information : View your
vehicle′s modem information or update
your modem.
 Modem Status: Check the current
modem status.

8-15
Modem Information
You can view your vehicle′s modem
information or update your modem.
Modem Status
You can check the current modem status.
Configuring the UVO
settings
(if equipped)
You can access the settings and
information for UVO services.
On the Home screen, press All
Menus > Setup > UVO and select
an option to change.
Activate UVO
You can activate UVO services by creating
a new account in your system or entering
the verification code received from
MyUVO.com.
> See ″Activating UVO services .″
911 Connect
You can enable or disable automatic
connection to 911 in the event of
emergency.
> See ″Using 911 Connect.″

9-7
Microphone turned off during
Bluetooth call
Downloading contacts and call
history from a mobile phone
connected via Bluetooth to the
system
[UVO (if equipped)
UVO network signal strength
UVO network signal strength
(roaming)
UVO service expired or not
subscribed
UVO call in progress
911 Connect activated
\333 Note
Depending on the vehicle model or
specifications, some status icons may not
be displayed.
System status icons
Status icons appear at the top right of
the screen to display the current system
status.
Familiarize yourself with the status icons
that appear when you perform certain
actions or functions and their meanings.
[Mute and voice
recording
Radio and media muted
Voice memo recording
[Bluetooth
Mobile phone connected via
Bluetooth
Audio device connected via
Bluetooth
Mobile phone and audio device
connected via Bluetooth
Bluetooth call in progress

9-10
Radio/media
QWhat kinds of media and radio
functions does my system have?
AYour system is enabled to play
various radio services and audio
through various types of media
(USB, etc.). For more information,
see the corresponding chapters.
QI want to move to the previous or
next song without controlling the
screen while driving.
AUse the Search lever/button on
the steering wheel to move to the
previous or next song.
Broadcast reception
QNo sound is heard or a distorted
noise is heard when listening to the
radio while driving.
ADepending on the location, the
reception may deteriorate due to
obstacles.
Attaching a window film including
metal components to the rear
window equipped with a glass
antenna may lower radio reception.
QWhat is the range of my wireless
connection?
AA wireless connection can be used
within about 10 m (about 33 ft). The
maximum Bluetooth range may be
affected by the usage environment,
such as the vehicle type, the system
platform, or the connected mobile
phone.
QHow many mobile devices can be
paired?
AUp to six devices can be paired with
your system.
QWhy is call quality sometimes poor?
ACheck your mobile phone′s
reception sensitivity when call
quality deteriorates. The call quality
may deteriorate when the signal
strength is low.
Call quality may also become poor
if metal objects, such as beverage
cans, are placed near the mobile
phone. Check to see if any metal
objects are near the mobile phone.
The call sound and quality may
differ depending on the type of
mobile phone.