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RENTING
The first thing to keep in mind when renting any type of tow equipment, trailer, tow dolly, is
to rent only from professional companies that specialize in towing and towing equipment.
S pecialized companies should hire professional staff that can assist you in selecting and
installing the proper towing equipment for your INFINITI vehicle.
When renting, make sure you have your vehicle owner’s manual on hand so that you can
reference the towing capacities for your specific vehicle . Make certain that the tow
equipment and components you rent do not exceed yo ur maximum towing capacity. Make
sure that any related towing equipment you rent has the proper weight class rating for your
maximum intended towed load weight, and the maximum Gross Combined Weight Rating.
While you a re at the rental company , ask questions. How much does the empty trailer
weigh? How much weight will the trailer hold? What is the trailer ’s tongue load? W ith what
type of brakes is it equipped (if any) ? All of these factor s have an effect on whether your
INFINITI vehicle is capable of safely pulling that type of trailer, dolly, or piece of tow
equipment.
Make certain that the trailer stoplights, taillights, turn signals, and brakes (if equipped) are
connected and are operat ing correctly, and that all safety equipment is properly installed.
C heck the safety chain s/cables , tie-downs, etc.
For safer operation, carefully inspect the condition of the trailer and towing equipment.
Specifically, check to make sure the tires are not worn excessively and are properly inflated.
Make sure there are no t any broken welds, missing bolts, and that the hitch components
are not damaged. Towing safety should be a high priority when choosing and renting
towing equipment, including hitches.
WARNING: NEVER RENT A CLAMP -ON -TYPE HITCH . The hitch should not be
attached to or affect the operation of the impact -absorbing bumper. Use only a
permanent -type hitch properly attached to the vehicle to help avoid personal injury or
property damage.
PURCHASING
If you are buying a trailer, be sure that your INFINITI vehicle has the towing capacity to pull
it. Refer to your vehicle owner’s manual for detailed information regarding the towing
capacity of your specific vehicle. Your vehicle owner’s manual should ALWAYS be
referenced before making any towing decisions.
Natu rally, you will want to select the towing and safety equipment that adheres to federal
safety regulations, as well as any regulations in any state in which you may travel.
TOWING EQUIPMENT
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PREPARING YOUR VEHICLE
BREAK-IN AND MAINTENANCE SCHEDULE
CAUTION- INFINITI recommends that you allow a su fficient “break-in” of both the
engine and drivetrain before towing with your new INFINITI vehicle.
DO NOT tow a trailer or haul a heavy load for the first 50 0 miles. For the first 500 miles
that you tow a trail er, do not drive over 50 mph and do not make starts at full throttle .
F ollowing these recommendations helps your engine and other parts of your vehicle
wear in at heavier loads.
Keep in mind, too, that towing places higher demands and added loads on ve hicle
components, so more frequent maintenance is called for. Your INFINITI S ervice &
Maintenance G uide provides the accelerated maintenance schedule for towing
purposes. Engine oil, filter, transmission oil, and possibly other fluids should be changed
mor e frequently when towing.
TIRE PRESSURE
When towing a trailer, increase the tow vehicle tire pressures to the recommended
cold specifications . You wi ll find these figures in the vehicle owner’s manual and on the
tire pressure chart located with in the vehicle. Trailer tire condition, size, load rating, and
inflation pressure must be in accordance with the trailer and tire manufacturer’s
specifications.
MEASURING VEHICLE WEIGHT
The key to safer, efficient towing has to do with weight. Y our vehicle — SUV, or
crossover vehicle — is capable of carrying and towing only a certain amount of
weight. You must compare your vehicle’s tow weight rating s with the combined
weight of the vehicle, trailer , and their contents. This will help ensure that the total
weight doe s not exceed any of your vehicle’s tow weight rating s. There are four
weights to consider when towing:
Gross Vehicle Weight - curb weight of vehicle plus the combined weight of
passengers and cargo
Gross Axle Weight (Front and Rear)- maximum weight (load limit) that can be
specified for front or rear axle
Gross Combined Weight- maximum total weight of vehicle, passengers, cargo,
and trailer
Trailer Tongue Load - the weight exerted at the vehicle- trailer coupling point
These ratings are based upon normal high way driving and may be reduced if
operating in reduced -traction situations (for example, slippery boat ramps ).
WARNING - Attempting to tow loads greater than the GVWR, GAWR, GCWR , and
the t railer tongue l oad specified could adversely affect vehicle handling, braking, and
performance. If you do, parts of your vehicle can break, and tire damage could
occur as a result of overloading which may not be covered by your vehicle warranty.
Overloading can also result in loss of control of your vehicle and which c ould cause a
serious accident, personal injury or death.
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By far the most important benefit of INFINITI luxury is the Total Ownership E xperience.®
Years before we ever built our first luxury car, we built this belief: Luxury is much more
than a collection of features on an automobile. It is a way of doing business based
upon building a lasting relationship. From the ve ry moment you arrive at an INFINITI
retailer , we strive to exceed your expectations at every turn with our line of products
and our people. You will notice our commitment to your satisfaction in everything we
do, fro m the way we build our vehicles to the way we support them for years to come.
As an INFINITI driver you wi ll enjoy a host of useful services like 24-hour Roadside
Assistance ,* a Complimentary INFINITI Service Loan Car** and Trip Interruption
Benefits .* Your ownership e xperience will be a comple te one, extending from our
showroom to our Web site and beyond.
ROADSIDE ASSISTANCE PROGRAM
4-year/unlimited -mileage* includes: Trip Interruption Benefits, 24 -hour toll-free customer
assistance number, battery boost, lock -outs, flat tires, out-of -gas, accident towing.
SERVICE LOAN CAR PROGRAM
When you make an appointment and drop off your INFINITI vehicle for warranty repair
m aintenance at participating retailer s, a complimentary INFINITI Service Loan Car** will
be waiting. And before your INFINITI is r eturned to you, it will be hand -washed and
running smoothly.
COMMITMENT
To a superior product representing excellent value, presented in a unique environment.
To honor our guests and treat them with respect during the buying process. To give our
customer s outstanding service throughout their ownership, so that they may enjoy an
ongoing relationship with knowledgeable people. To be completely committed to
ensuring total satisfaction for our customers.
OWNERSHIP ONLINE
Our goal is to provide owners with a premium quality vehicle and an outstanding
ownership experience that does not end when you drive away from the showroom. To
that end, we have created the “Ownersh ip” section of the www.INFINITIUSA.com Web
site, which further reflects our commitment to ser ving INFINITI owners’ needs. There you
can find easily accessible maintenance schedules, warranty information, and articles
exclusively available to INFINITI owners.
*Roadside Assistance/Trip Interruption available during the first four years after initia l new vehicle
delivery.
**Subject to availability. Available only during the 4 -year/60,000- mile Basic coverage. The
customer must be 21 years of age or older with a valid U.S. driver’s license. The customer must
provide proof of primary insurance. Restrict ions may apply.
THE TOTAL OWNERSHIP EXPERIENCE
INFINITIUSA.com