2020 INFINITI Towing Guide
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By far the most important benefit of INFINITI luxury is the Total Ownership E xperience.®
Years before we ever built our first luxury car, we built this belief: Luxury is much more
than a collection of features on an automobile. It is a way of doing business based
upon building a lasting relationship. From the ve ry moment you arrive at an INFINITI
retailer , we strive to exceed your expectations at every turn with our line of products
and our people. You will notice our commitment to your satisfaction in everything we
do, fro m the way we build our vehicles to the way we support them for years to come.
As an INFINITI driver you wi ll enjoy a host of useful services like 24-hour Roadside
Assistance ,* a Complimentary INFINITI Service Loan Car** and Trip Interruption
Benefits .* Your ownership e xperience will be a comple te one, extending from our
showroom to our Web site and beyond.
ROADSIDE ASSISTANCE PROGRAM
4-year/unlimited -mileage* includes: Trip Interruption Benefits, 24 -hour toll-free customer
assistance number, battery boost, lock -outs, flat tires, out-of -gas, accident towing.
SERVICE LOAN CAR PROGRAM
When you make an appointment and drop off your INFINITI vehicle for warranty repair
m aintenance at participating retailer s, a complimentary INFINITI Service Loan Car** will
be waiting. And before your INFINITI is r eturned to you, it will be hand -washed and
running smoothly.
COMMITMENT
To a superior product representing excellent value, presented in a unique environment.
To honor our guests and treat them with respect during the buying process. To give our
customer s outstanding service throughout their ownership, so that they may enjoy an
ongoing relationship with knowledgeable people. To be completely committed to
ensuring total satisfaction for our customers.
OWNERSHIP ONLINE
Our goal is to provide owners with a premium quality vehicle and an outstanding
ownership experience that does not end when you drive away from the showroom. To
that end, we have created the “Ownersh ip” section of the www.INFINITIUSA.com Web
site, which further reflects our commitment to ser ving INFINITI owners’ needs. There you
can find easily accessible maintenance schedules, warranty information, and articles
exclusively available to INFINITI owners.
*Roadside Assistance/Trip Interruption available during the first four years after initia l new vehicle
delivery.
**Subject to availability. Available only during the 4 -year/60,000- mile Basic coverage. The
customer must be 21 years of age or older with a valid U.S. driver’s license. The customer must
provide proof of primary insurance. Restrict ions may apply.
THE TOTAL OWNERSHIP EXPERIENCE
INFINITIUSA.com
