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At INFINITI, we back everything we build. So we are proud that every INFINITI is
protected by some of the best New Vehicle Limited W arranties, including
4- year/60,000- mile (whichever comes first) B asic coverage. All 2018 models also
feature 72 month /70,000-mile (whichever comes first) Powertrain coverage.*
For additional peace of mind, the Elite INFINITI Extended Protection Plan provides you
with quality long -ter m mechanical prote ction for 8 years/120 ,000 miles (measured from
in service date and zero miles, whichever comes first)” — long past your vehicle’s Basic
and Powertrain Limited Warranty. With the extra coverage, if a covered component
fails during the term of the plan, INFINITI pays… not you .** Plus, the Elite INFINITI
Extended Protection Plan includes extensive Roadside Assistance benefits and car
rental coverage.
All of this makes the Elite INFINITI Extended Protection Plan a truly comprehensive
package, offering INFINITI owners exceptiona l value and peace of mind.
Coverage is
available throughout the United States. Repair work will be done at authorized INFINITI
retailer s by INFINITI -trained technicians utilizing Genuine INFINITI P arts.
For more information about the Elite INFINITI Extended Protection Plan, contact you r
participating INFINITI retailer or call 1-800- 662-6200.
The quality of Genuine INFINITI Parts and Accessories is backed by the integrity of a
Genuine INFINITI Replacement Parts and Accessories Limited Warranty. If purchased
within the Basic c overage period of 4 years /60,000 miles (whichever comes first) ,
Genuine INFINITI Parts and Accessories are covered by the remaining period of the
warranty. If the remaining period is less than 12 months/12,000 miles (or if the vehicle
warranty has expired), then Genuine INFINITI Parts and Accessories except for
replacement audio components are covered by their own 12- month/12,000-mile from
the date of installation or purchase (whichever comes first ). See your INFINITI Warranty
Informat ion Booklet or ask your INFINITI retailer for specific details.
CONCERN FOR YOUR SAFETY
INFINITI urges you to always use your seat belt whenever you drive. And please make
sure all passengers are buckled up. Keep in mind that air bags are a supplemental
restraint system and must always be used in conjunction with a seat belt.
In addition, a rear-facing child restraint must never be used in the front passenger seat
if the vehicle is equipped with a front passenger air bag. Children 12 and under should
ri de in the rear seat properly secured in child restraints, booster seats, or seat belts,
according to their size. Please see your vehicle owner's manual for more details.
*
For complete warranty details, r efer to the INFINITI Warranty Information Booklet or see your
nearest INFINITI retailer .
**A nominal deductible may apply. For details please refer to the Elite INFINITI Extended
Protection Plan Service Agreement or contact your INFINITI retailer .
PROTECTION
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By far the most important benefit of INFINITI luxury is the Total Ownership E xperience.®
Years before we ever built our first luxury car, we built this belief: Luxury is much more
than a collection of features on an automobile. It is a way of doing business based
upon building a lasting relationship. From the ve ry moment you arrive at an INFINITI
retailer , we strive to exceed your expectations at every turn with our line of products
and our people. You will notice our commitment to your satisfaction in everything we
do, fro m the way we build our vehicles to the way we support them for years to come.
As an INFINITI driver you wi ll enjoy a host of useful services like 24-hour Roadside
Assistance ,* a Complimentary INFINITI Service Loan Car** and Trip Interruption
Benefits .* Your ownership e xperience will be a comple te one, extending from our
showroom to our Web site and beyond.
ROADSIDE ASSISTANCE PROGRAM
4-year/unlimited -mileage* includes: Trip Interruption Benefits, 24 -hour toll-free customer
assistance number, battery boost, lock -outs, flat tires, out-of -gas, accident towing.
SERVICE LOAN CAR PROGRAM
When you make an appointment and drop off your INFINITI vehicle for warranty repair
m aintenance at participating retailer s, a complimentary INFINITI Service Loan Car** will
be waiting. And before your INFINITI is r eturned to you, it will be hand -washed and
running smoothly.
COMMITMENT
To a superior product representing excellent value, presented in a unique environment.
To honor our guests and treat them with respect during the buying process. To give our
customer s outstanding service throughout their ownership, so that they may enjoy an
ongoing relationship with knowledgeable people. To be completely committed to
ensuring total satisfaction for our customers.
OWNERSHIP ONLINE
Our goal is to provide owners with a premium quality vehicle and an outstanding
ownership experience that does not end when you drive away from the showroom. To
that end, we have created the “Ownersh ip” section of the www.INFINITIUSA.com Web
site, which further reflects our commitment to ser ving INFINITI owners’ needs. There you
can find easily accessible maintenance schedules, warranty information, and articles
exclusively available to INFINITI owners.
*Roadside Assistance/Trip Interruption available during the first four years after initia l new vehicle
delivery.
**Subject to availability. Available only during the 4 -year/60,000- mile Basic coverage. The
customer must be 21 years of age or older with a valid U.S. driver’s license. The customer must
provide proof of primary insurance. Restrict ions may apply.
THE TOTAL OWNERSHIP EXPERIENCE
INFINITIUSA.com