5. Information and vehicle settings
provided with your iPhone®.
1. Connect the iPhone® to the USB con-nection port.
“USB (Universal Serial Bus) connec-
tion ports and AUX (auxiliary) input
jack” (page 2-8)
“USB connection ports” (page 2-9)
2. Depending on the setting, a Startup Information screen will appear on the
upper display. Touch [Yes] to use Apple
CarPlay®.
3. Apple CarPlay® starts and the Apple CarPlay® screen appear on the upper
display.
4. If a notification appears on the iPhone®, select whether or not to use the wireless
connection. Once you enable wireless
Apple CarPlay® (if so equipped) on the
notification, Apple CarPlay® will be
automatically started wirelessly from
next time.
Connecting wirelessly (if so
equipped)
1. Connect the iPhone® to the in-vehiclesystem via Bluetooth®.
“Setting devices” (page 2-28)
INFO:
If no Bluetooth® device is connected and
Apple CarPlay® or Android Auto is not
active, pushing and holding <
>on
the steering wheel can display the
Connections screen.
2. Depending on the setting, a Startup Information screen will appear on the
upper display. Touch [Yes] to use Apple
CarPlay®.
3. A notification will appear on the iPhone®. Select to use the wireless
connection.
INFO:
If you select not to use the wireless
connection, the iPhone® will be con-
nected as a Bluetooth® device.
4. Wireless Apple CarPlay® will be started and the Apple CarPlay® screen appear
on the upper display.
INFO:
If the Wi-Fi connection is off on the Wi-Fi
setting screen, a notification will appear on
the upper display. Touch [Yes] to use wire-
less Apple CarPlay®.
“Wi-Fi Setting” (page 2-30)
Operating tips
. If you do not wish to display the Startup
Information screen each time you acti-
vate Apple CarPlay®, turn on [Don’t Ask
Anymore] on the Startup Information
screen. The Startup Information screen
will not be displayed from the next Apple
CarPlay® activation. The Startup Infor-
mation screen can be set to appear again
in the Apple CarPlay® setting menu.
“Apple CarPlay® settings”
(page 5-23)
. The system update or the map update
will be stopped while using wireless
Apple CarPlay® (if so equipped).
. The connection with the other Blue-
tooth® device may be disconnected
when wireless Apple CarPlay® (if so
equipped) is activated.
. Once the wireless connection has been
established, Apple CarPlay® will be
automatically connected wirelessly next
time.
. Wireless Apple CarPlay® (if so equipped)
uses the Wi-Fi network. After connect-
ing the in-vehicle system to the Wi-Fi
5-20
setting of the navigation system will be
cancelled.
. The Phone menu and access to the
connected phone through the Voice
Recognition System will be disabled
while Android Auto is connected. To
access your phone, talk to your Google
Assistant or select the phone icon in the
Android Auto top menu screen.
INITIAL Android Auto SETTINGS
Before using Android Auto, download the
Android Auto app from the Google Play
store on your Android phone.
It may be necessary to operate the Android
phone when connecting first.
Depending on the selection on the connect-
ing Android phone, such as approval, some
of the features of Android Auto are not
available.
Android Auto OPERATION
Unlock your phone’s screen before connect-
ing your Android phone.
1. Connect your Android phone to the USB
connection port.
“USB (Universal Serial Bus) connec-
tion ports and AUX (auxiliary) input
jack” (page 2-8)
“USB connection ports” (page 2-9)
2. Depending on the setting, a Startup Information screen will appear on the
upper display. Touch [Yes] to use An-
droid Auto.
INFO:
.If you are using Android Auto or AppleCarPlay®, you can not start Android
Auto with the other Android phone.
To use the Android Auto with the
other Android phone, disconnect the
current device, or deactivate Android
Auto or Apple CarPlay® on the Con-
nections settings.
“Connections settings”
(page 2-28)
.If you do not wish to display the
Startup Information screen each time
you activate Android Auto, turn on [Don’t Ask Anymore] on the Startup
Information screen. The Startup In-
formation screen will not be displayed
from the next Android Auto activa-
tion. The Startup Information screen
can be set to appear again in the
Android Auto setting menu.
“Android Auto settings”
(page 5-27)
.The Bluetooth® setting of your An-
droid phone will be turned on and
connected to in-vehicle system auto-
matically when Android Auto is acti-
vated. Keep the Bluetooth® turned
on to use the phone functions.
.Some functions of Android Auto arenot available if the Bluetooth® is not
connected.
3. The Android Auto top menu screen will appear on the upper display. The Android
phone functions displayed on the screen
should now be operable using the in-
vehicle system.
4. To exit the Android Auto screen, touch [
] and then touch the key to return to
INFINITI InTouchTM.
5. Information and vehicle settings
5-25
6. Navigation (if so equipped)
— Even if the ferry preference is set toOFF, a route that uses a ferry line
may be suggested.
HOW TO UPDATE MAP DATA
WARNING
TO AVOID RISK OF DEATH OR SER-
IOUS PERSONAL INJURY WHEN UP-
DATING THE MAP SOFTWARE:
If you choose to park the vehicle within
range of a TCU (Telematics Control Unit)
or a Wi-Fi connection (if so equipped),
park the vehicle in a secure, safe well-
ventilated location that is open to the air.
During the update process, if you choose
to park your vehicle, it should be kept in a
well ventilated area to avoid exposure to
carbon monoxide. Do not breathe ex-
haust gases; they contain colorless and
odorless carbon monoxide. Carbon mon-
oxide is dangerous. It can cause uncon-
sciousness or death.
1.Apply the parking brake.
2. Remain with the vehicle while the
update is in process.
3. Do not allow children, pets or people
who may need assistance to remain in the vehicle while the software is
updating.
NOTE:
The vehicle is not required to be parked
during the map update process. If the
vehicle disconnects from the Wi-Fi connec-
tion (if so equipped), it will resume when the
vehicle reconnects to a known Wi-Fi con-
nection.
Navigation map data can be updated via
USB memory device, Wi-Fi (if so equipped)
or TCU (Telematics Control Unit).
Updating with USB memory
The navigation map data can be updated
with the latest information by downloading
a new map database to a USB memory
device and installing it in the vehicle.
For map update, use the USB memory with
the following specifications:
Supported media: USB2.0
Supported file system: FAT32
1. Push
BLUETOOTH® AUDIO
SymptomPossible cause Possible solution
Registration cannot be performed. The Bluetooth® audio device is not compatible
with the in-vehicle audio system. Check the Bluetooth® audio device Owner’s
Manual.
Bluetooth® is disabled on device. Check that the Bluetooth® function is enabled on
device.
The PIN code is incorrect. Check the PIN code for the Bluetooth® audio
device that is to be registered.
Check that the PIN code for the Bluetooth®
audio device is consistent with that for the in-
vehicle audio system.
Another Bluetooth® device is used in the
vehicle. Turn off the other Bluetooth® device until the
registration is completed.
Music cannot be played back. The Bluetooth® audio device is not compatible
with the in-vehicle audio system. Check the Bluetooth® audio device Owner’s
Manual.
The system is not set to the Bluetooth® audio
mode. Display the source menu screen, and select the
Bluetooth® audio mode.
“Selecting audio source” (page 3-13)
Push
select the Bluetooth® audio mode.
“Audio main buttons” (page 3-11)
A Bluetooth® adapter is turned off. Turn on a Bluetooth® adapter when it is used for a Bluetooth® audio device.
8. Troubleshooting guide
8-13
8. Troubleshooting guide
SymptomPossible cause Possible solution
Playback stops. The Bluetooth® audio device is not compatible
with the in-vehicle audio system. Visit www.infinitiusa.com/bluetooth/ to check
Bluetooth® audio device compatibility.
A cellular call is active. This is not a malfunction.
Sound may cut out when a Bluetooth® audio
device is operated. Push
select the Bluetooth® audio mode, and then
operate a function on the touch screen display of
the in-vehicle system instead of conducting the
operation on the Bluetooth® audio device.
Audio operation cannot be performed. A Bluetooth® audio device that does not support audio operations is in use.Visit www.infinitiusa.com/bluetooth/ to check
Bluetooth® audio device compatibility.
An error occurs when connecting to a Blue-
tooth® audio profile. Turn the power source of the Bluetooth® audio
player off and on, and then resume connection
with the system.
8-14
8. Troubleshooting guide
Apple CarPlay®
SymptomCause and Countermeasure
Cannot start Apple CarPlay® though it is tethered to the
vehicle. The USB cable is not connected to the USB connection port. Properly connect the USB
cable to the USB connection port.
“USB (Universal Serial Bus) connection ports and AUX (auxiliary) input jack”
(page 2-8)
“USB connection ports” (page 2-9)
Use an Apple LightningTMcable (Mfi certified) to connect your phone to the USB
connection port and check the cable that is not broken.
[Start-up Options] is set to [Never Start]. Change the setting to [Auto] or [Ask Every
Time].
“Apple CarPlay® settings” (page 5-23)
Apple CarPlay® setting is not active on your iPhone®. Turn on “CarPlay” on your
iPhone®.
The device is not compatible with Apple CarPlay®. Check the compatibility
requirements.
Cannot use wireless Apple CarPlay® (if so equipped). The wireless connection is not completed properly. To activate wireless Apple CarPlay®, touch [
] on the Connections settings screen.“Connections settings” (page 2-28)
The wireless connection is not completed properly.
“Connecting iPhone®” (page 5-19)
Delete your device on the Devices list and reconnect to the in-vehicle system.
“Setting devices” (page 2-28)
8-20
8. Troubleshooting guide
Android Auto
SymptomCause and Countermeasure
Cannot start Android Auto though it is connected to the
vehicle. The USB cable is not connected to the USB connection port. Properly connect the USB
cable to the USB connection port.
“USB (Universal Serial Bus) connection ports and AUX (auxiliary) input jack”
(page 2-8)
“USB connection ports” (page 2-9)
[Start-up Options] is set to [Never Start]. Change the setting to [Auto] or [Ask Every
Time].
“Android Auto settings” (page 5-27)
To activate Android Auto, push
Number
2D map .......................................................... 6-3
3D map .......................................................... 6-5
A
About route guidance .............................. 6-27
Adjusting settings ..................................... 2-12
Android Auto ............................................. 5-24
Apple CarPlay® ......................................... 5-19
Audio jacks for wired headphones ...... 3-50
Audio operation precautions ................... 3-2
Audio operations ...................................... 3-13
Audio system
Steering wheel audio controls .............. 3-12
Automatic map update ........................... 6-63
AUX (auxiliary) input jack ......................... 2-8
Auxiliary (AUX) devices ........................... 3-34
B
Basic operation ......................................... 2-11
Bluetooth® audio ......................... 3-10, 3-31
Bluetooth® Hands-Free
Phone System .............................................. 4-2
Building graphics ......................................... 6-5
C
Canceling route ......................................... 6-33
CD/USB memory device care
and cleaning ............................................... 3-58
Changing map .............................................. 6-8
Changing order of destination
and waypoints ........................................... 6-38
Changing scale of map .............................. 6-7
Clock settings ............................................ 2-32
Compact Disc (CD) player ............ 3-4, 3-22
Compressed Audio
Files (MP3/WMA/AAC) .......................... 3-6
Connecting Bluetooth®
Hands-Free Phone ..................................... 4-4
Connections settings ............................... 2-28
Control buttons and functions ............... 2-2
Control buttons and touch
screen display .............................................. 2-2
Current vehicle location .......................... 6-56
Customer assistance .................................. 8-2
D
Deleting stored item ................................ 6-51
Destination setting menu ....................... 6-14
Display Settings ........................................ 2-34
Display view bar ........................................ 2-15Displaying current vehicle location ........ 6-6
Displaying urgent
traffic information .................................... 6-43
Driver Assistance settings ...................... 5-34
Dual display .................................................. 2-3
During a call ................................................. 4-6
E
Editing route .............................................. 6-36
Editing stored information .................... 6-48
Editing user settings ................................ 5-31
F
Finding address ......................................... 6-18
Finding points of interest ....................... 6-18
Fully customizable
digital environment .................................. 5-31
Functions disabled while driving .......... 2-20
G
Giving voice commands ............................. 7-2
H
Hands-free text messaging assistant ... 4-7
Index
9-1