INFINITI CONSUMER AFFAIRS
DEPARTMENT
For assistance or inquiries about the
INFINITI warranty, service or general ques-
tions, contact the INFINITI Consumer Af-
fairs Department at:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
INFINITI NAVIGATION SYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquiries about the Navi-
gation system, contact the INFINITI NAVI-
GATION SYSTEM HELPDESK at:. ADDRESS: P.O. Box 1588 Orem, UT
84059-992
. E-MAIL: [email protected]
For U.S. customers
WEB SITE: www.InfinitiNavigation.com
PHONES: 1-888-362-8837
HOURS: Monday – Friday: 8:00 AM - 8:00
PM (Eastern Time) and Saturday: 10:00 AM
- 6:00 PM (Eastern Time) For Canadian customers
WEB SITE: www.infiniti.ca.
PHONES: 1-800-361-4792
HOURS: Monday – Friday: 8:00 AM - 8:00
PM (Eastern Time) and Saturday: 10:00 AM
- 6:00 PM (Eastern Time)
INFINITI INTOUCHTMSYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquires about INFINITI
InTouchTMsystem, contact INFINITI Owner
Services helpdesk at:
. PHONES: 1-855-444-7244
. E-MAIL: infinitiownerservices@infiniti.
com
For U.S. customers
WEB SITE: www.infinitiusa.com/intouch/
support
For Canadian customers
WEB SITE:
English: www.infiniti.ca/infinitiintouch
French: www.infiniti.ca/infinitiintouch/fr
FOREWORD
Thank you for purchasing an INFINITI
vehicle.
This user’s manual is for INFINITI InTouch
TM
System offered in your INFINITI vehicle.
Operation instructions for the following
systems are included in this manual. . Audio
. Hands-Free Phone
. Apple CarPlay®
. Android Auto
. INFINITI InTouch
TMServices
. Navigation
. Voice recognition
. Other systems viewable/operable on the
dual display
Please read this manual carefully to ensure
safe operation of INFINITI InTouch
TMSys-
tem.
. Because of possible specification
changes and optional equipment, some
sections of this manual may not apply to
your vehicle.
.All information, specifications and illus-
trations in this manual are those in effect
at the time of printing. INFINITI reserves
the right to change specifications or
design at any time without notice.
. Do not remove this manual from the
vehicle when selling this vehicle. The next
user of the system may need the manual.
2. Getting started
STARTING SYSTEM
The system starts when the ignition switch is
placed in the ACC or ON position.
START-UP SCREEN (if so
equipped)
The start-up screen is displayed when the
ignition switch is placed in the ACC or ON
position.
After an animated start-up screen is dis-
played, a message screen will be displayed.
Touch [OK] after reading and agreeing to
the message displayed on the screen. If you
do not agree to the message, some of the
functions on the system will be disabled.
NOTE:
Do not keep the system running with the
engine stopped. Doing so may discharge the
vehicle battery. When you use the system,
always keep the engine running.
INFO:
Once you select [Decline] on the start-up
screen, the [OK]/[Decline] screen will not be
displayed for 30 days.
LOG-IN SCREEN (if so equipped)
Three unique users can be recognized by the
vehicle, with personal settings linked to the
Intelligent Key assigned to each user. When
[Welcome Message] is ON, a welcome
message screen is displayed with the de-
tected user’s name each time the system
starts.
“Setting INFINITI InTuition feature”
(page 5-33)
When an Intelligent Key is used for the first
time, the vehicle will prompt the user to
create a new registration with a guidance on
the lower display.
“User registration” (page 5-31)
1. The system starts when the ignition switch is placed in the “ON” position. A
welcome message screen is displayed.
2. Check the message that is displayed on the screen. If the name shown in the
welcome message is incorrect, touch to
select the preferred user. Touching [
]
or [INFINITI InTuition] on the MENU
screen can also change the user.
“How to view and operate MENU
screen” (page 2-18)
TOUCH PANEL OPERATION
Basic touch panel operation methods are
explained here.
. Touch
Example
Select and execute the selected key on
the screen.
2-10
2. Getting started
Setting itemResult
[Maintenance] [Oil and Filter] The following settings are available for each maintenance item.
[Distance]:
Sets the interval (mileage) of the maintenance schedule. To
determine the recommended maintenance interval, refer to the
separate maintenance booklet.
[Reminder]:
To display the reminder automatically when the desired distance is
reached, select the [Reminder] key.
[Reset Distance]:
Reset the driving distance to the new maintenance schedule.
[Tire]
[User]
[Alarms] [Low Temperature] Sets the low temperature alert to on/off.
[Timer Alert] Adjust the alert timer setting.
[Navigation] Sets turn by turn to on/off.
[Display Effect] Sets Illumination effect to on/off.
[TPMS setting] Sets the Tire Pressure Monitoring System (TPMS) settings such as
tire pressure unit change, etc.
[Cruise] [Cruise Screen Transition] To display the Intelligent Cruise Control (ICC) system display
automatically when the ICC system is activated. For detail of the
ICC system, refer to the vehicle Owner’s Manual.
[Language] Sets the preferred language for the meter.
[Factory Reset] Resets the meter to the default values.
[Others] [Climate] Sets the heater and air conditioner to your preferred settings.
Refer to the vehicle Owner’s manual for details.
[Language] Displays the language settings screen.
“Language setting” (page 2-35)
2-26
2. Getting started
CONNECTIONS SETTINGS
Changing the settings and viewing informa-
tion of connected devices, Wi-Fi (if so
equipped) and USB are available on the
Connections settings screen.
Setting devices
Settings of the connected devices, such as
smartphones used for Hands-Free Phone,
Apple CarPlay®, Android Auto, etc., can be
changed.
The information of the devices can also be
confirmed.
“Apple CarPlay®” (page 5-19)“Android AutoTM” (page 5-24)“Bluetooth® Hands-Free Phone Sys-
tem” (page 4-2)
“Bluetooth® audio operation”
(page 3-33)Connecting cellular phone/audio device:
Example
To use the Bluetooth® device with the in-
vehicle system for the first time, the device
connection operation is required.
1. Push
3. Audio system
AUDIO OPERATION PRECAU-
TIONS
CAUTION
.Operate the audio system only when
the vehicle engine is running. Operat-
ing the audio system for extended
periods of time with the engine turned
off can discharge the vehicle battery.
. Do not allow the system to get wet.
Excessive moisture such as spilled
liquids may cause the system to mal-
function.
RADIO
Place the ignition switch in the ACC or ON
position before turning on the radio. If you
listen to the radio with the engine not
running, the ignition switch should be placed
in the ACC position.
Radio reception is affected by station signal
strength, distance from radio transmitter,
buildings, bridges, mountains and other
external influences. Intermittent changes in
reception quality normally are caused by
these external influences. Using a cellular phone in or near the vehicle
may influence radio reception quality.
Radio reception
Your radio system is equipped with state-of-
the-art electronic circuits to enhance radio
reception. These circuits are designed to
extend reception range, and to enhance the
quality of that reception.
However there are some general character-
istics of both FM and AM radio signals that
can affect radio reception quality in a
moving vehicle, even when the finest equip-
ment is used. These characteristics are
completely normal in a given reception area,
and do not indicate any malfunction in your
radio system.
Reception conditions will constantly change
because of vehicle movement. Buildings,
terrain, signal distance and interference
from other vehicles can work against ideal
reception. Described below are some of the
factors that can affect your radio reception.
Some cellular phones or other devices may
cause interference or a buzzing noise to
come from the audio system speakers.
Storing the device in a different location
may reduce or eliminate the noise.
FM radio reception
Range: the FM range is normally limited to
25 to 30 miles (40 to 48 km), with monaural
(single station) FM having slightly more
range than stereo FM. External influences
may sometimes interfere with FM station
reception even if the FM station is within 25
miles (40 km). The strength of the FM signal
is directly related to the distance between
the transmitter and receiver. FM signals
follow a line-of-sight path, exhibiting many
of the same characteristics as light. For
example, they will reflect off objects.
Fade and drift: As your vehicle moves away
3-2
NAMES AND FUNCTIONS OF
AUDIO CONTROL BUTTONS
AUDIO MAIN BUTTONS
Audio source indicator:
Indicates the currently selected audio
source.
Reception information display:
The channel logo will indicate the cur-
rently tuned channel name. Also the
channel number, artist and title of the
currently played song is displayed.
Album artwork:
Images or album artwork displayed by
the currently playing channel.
[Replay]:
Up to 60 minutes of the broadcast of
the currently playing channel can be
replayed. Touching [Presets] will return
to current SiriusXM® reception.
Traffic & Weather Now (TWN) indica-
tor:
An indicator will be displayed when
SiriusXM Traffic
TMand SiriusXM®
Weather information are available for
pre-registered cities. The indicator color
signifies the current status:
Gray TWN audio is loading, or no
city has been defined yet.
White Already listened to current TWN audio information.
Light green New TWN audio informa- tion is available.
Orange Playing TWN audio infor- mation.
The information can be played by touching
the indicator when the indicator is light
green.
Preset list:
To listen to a preset channel, touch the
corresponding channel from the preset
list. Touch [ < ] or [ > ] to scroll the preset
list. Touch and hold one of the keys in
the preset list to store the currently
playing station to that key location.
“Presetting” (page 3-18)
Mode indicator:
Displays the current play mode. "Live
Mode" or "Replay Mode" will be dis-
played.
INFO:
The SiriusXM® Radio function will not
operate without a subscription to SiriusXM®
Radio.
Radio operation
Radio activation and band selection:
Push
band (AM, FM or SXM®) from the audio
source menu to turn on the radio. Each time
change.
“Selecting audio source” (page 3-13)
INFO:
When the stereo broadcast signal is weak,
the radio will automatically change from
stereo to monaural reception.
Tuning:
AM/FM
Tune to stations manually with the following
operations. . Control panel
— Push
3. Audio system
3-17