
62020 NEW VEHICLE LIMITED WARRANTY
ADJUSTMENT COVERAGE 
Service adjustments not usually associated 
with the replacement of parts, such as wheel 
alignment, and wheel balancing are covered 
only during the first 12 months or 12,000 
miles, whichever comes first. 
•Limited 12 month warranty coverage:
I-key and key fob batteries are covered for 
the first 12 months of ownership.
•Limited 6 month warranty coverage:
OE wiper blade inserts are covered for the 
first six months of ownership. 
REFRIGERANT RECHARGE ONLY 
COVERAGE
Refrigerant recharge not associated with the 
repair or replacement of a warranted part 
is covered only during the first 12 months, 
regardless of the mileage.
NO CHARGE 
Warranty repairs will be made at no charge 
for parts and/or labor (except for tires, in 
which case you may pay certain charges). 
Any needed parts replacement will be made 
using genuine Infiniti or Infiniti approved new 
or remanufactured parts approved by Infiniti 
for use on Infiniti vehicles. Infiniti reserves the 
right to make changes at any time, without 
notice, to production and service parts in their 
specifications, colors, and materials, including 
those used in connection with warranty 
repairs. For this reason, when approved by 
Infiniti and at Infiniti’s discretion, functionally equivalent replacement parts may be used that 
do not exactly match the original production 
part. 
OBTAINING WARRANTY SERVICE
•You must take the vehicle to an authorized 
Infiniti retailer in the United States or Canada 
during regular business hours at your expense 
in order to obtain warranty service. The 
names and addresses of authorized Infiniti 
retailers are listed in telephone directories. 
•If you require warranty service outside of 
the United States (see terms under caption 
“APPLICABILITY”), contact an Infiniti retailer 
in that country. 
MAINTENANCE, DATA ACCESS, 
AND RECORDS
 As a condition of this warranty, you are 
responsible for properly using, maintaining 
and caring for your vehicle as outlined in your 
Owner’s Manual, and of maintaining copies of 
all maintenance records & receipts for review 
by Infiniti. Failure to do so is likely to result in 
the denial of warranty. 
You are also required to provide consent to 
give Infiniti access to data stored on vehicle 
systems. Failure to do so is likely to result in the 
denial of warranty coverage. 
Evidence of the performance of the required 
maintenance should be kept and may need to 
be presented as proof of such maintenance 
in connection with related warranty repairs. 
To assist you in maintaining appropriate records, the Maintenance Log located in your 
Owner’s Literature Kit can be used along with 
supporting repair invoices, receipts and other 
such records. 
WHAT IS NOT COVERED 
GENERAL EXCLUSIONS This warranty does not cover damage, failures 
or corrosion resulting from or caused by: 
•Failure to operate the vehicle in accordance 
with the Owner’s Manual 
•• Misuse, such as using the vehicle to tow 
•Failure of a component not covered by 
warranty 
•• Racing and competitive driving 
•Theft, vandalism, fire, or flooding (including 
engine water ingestion) 
•• Accident, collision, being towed 
•Repairs performed by anyone other than an 
authorized Infiniti retailer 
•Glass breakage, unless resulting from 
defects in material or workmanship 
•Normal wear and tear, including dings, dents, 
chips, or scratches 
•Damage caused by any automated or 
manually operated car wash or by using a 
pressure washer 
Note that complaints related to failure to 
comply with proper use of the vehicle as 
described in the applicable Owner’s Manual 
(including the lack of availability or use of 
proper fluid), or the vehicle’s lack of compliance 
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72020 NEW VEHICLE LIMITED WARRANTY
with local regulations or environmental 
requirements of any country (other than the 
U.S. or Canada) are NOT covered by this 
warranty.
DAMAGE OR FAILURES DUE TO 
ALTERATION OR MODIFICATION 
This warranty does not cover damage, failures 
or corrosion resulting from or caused by: 
•Alteration, tampering, or improper repair 
•Installation of non-Infiniti approved 
accessories or components 
•Improper installation of any Infiniti approved 
aftermarket accessory or component 
•A vehicle whose odometer mileage has been 
altered, or the odometer repaired or replaced 
and the actual vehicle mileage cannot be 
correctly and readily determined 
SALVAGE TITLE This limited warranty does not apply to any 
vehicle, and is rendered void if the vehicle is 
(or ever has been) issued a “salvage” or similar 
title including, but not limited to junk, scrap, 
rebuilt, or flood titles, under any state’s law; or 
has ever been determined to be a “total loss” 
or equivalent by any insurance company, such 
as by payment of a cash payment of a claim in 
lieu of repairs because of a determination that 
the cost of repairs exceeded the actual cash 
value of the vehicle.
DAMAGE, FAILURES OR CORROSION 
FROM ENVIRONMENTAL 
CONDITIONS 
This warranty does not cover damage, failures 
or corrosion resulting from or caused by: 
•Stone chipping, chemical fallout, tree sap, 
salt, hail, windstorm, lightning, flood or other 
environmental conditions.
•The items listed below are not covered 
under corrosion coverage (perforation from 
corrosion). 
•• Exhaust system components. 
•Corrosion other than perforation, such 
as cosmetic or surface corrosion due to 
defects in material or workmanship. This is 
covered under the Basic Coverage of the 
New Vehicle Limited Warranty.
DAMAGE, FAILURES OR CORROSION 
DUE TO LACK OF OR IMPROPER 
MAINTENANCE REPAIRS
This warranty does not cover damage, failures 
or corrosion resulting from or caused by: 
•Lack of performance of proper maintenance 
services as outlined in your Owner’s Manual. 
•Fuel, fluids, or lubricants that are 
contaminated or that do not meet the 
specification as outlined in your Owner’s 
Manual.
•Use of parts not equivalent in quality or 
design to parts supplied by Infiniti for use on 
Infiniti vehicles.
MAINTENANCE SERVICE EXPENSEThis warranty does not cover normal 
maintenance services as specified in both 
your Owner’s Manual and Infiniti Service 
& Maintenance Guide such as cleaning 
and polishing, wheel alignment, headlight 
aiming, replacement of filters, replacement of 
windshield wiper inserts, lubricants, coolant, 
worn brake shoes, pads, drums and rotors and 
worn clutch discs, for example. 
SEAT BELTS, TIRES AND EMISSION 
CONTROL SYSTEM 
Seat belts, tires and the emission control 
system are covered by separate warranties.