2020 INFINITI QX60 ESP

SAFETY INFORMATION
This system is primarily designed to help you
support your pleasant driving as outlined in
this manual. However, you, the driver, must
use the system safely and properly. Informa-
tion and the availability of services may not
always be up to date. The system is not a
substitute for safe, proper and legal driving.
Before using the system, please read the
following safety information. Always use the
system as outlined in this manual.
WARNING
.Do not rely on route guidance alone.
Always be sure that all driving man-
euvers are legal and safe in order to
avoid accidents.
. To operate the system, first park the
vehicle in a safe location and set the
parking brake. Operating the system
while driving can distract the driver
and may result in a serious accident.
. Exercise extreme caution at all times
so full attention may be given to
vehicle operation. If the system
doesn’t respond immediately, please
be patient and keep your eyes on the road. Inattentive driving may lead to
a crash resulting in serious injuries or
death.
. Do not disassemble or modify this
system. If you do, it may result in
accidents, fire or electrical shock.
. If you notice any foreign objects in the
system hardware, spill liquid on the
system or notice smoke or a smell
coming from it, stop using the system
immediately and contact an INFINITI
retailer. Ignoring such conditions may
lead to accidents, fire or electrical
shock.
CAUTION
.Some jurisdictions may have laws
limiting the use of video screens while
driving. Use this system only where it
is legal to do so.
. Extreme temperature conditions [be-
low −4°F (−20°C) and above 158°F
(70°C)] could affect the performance
of the system.
. The display screen may break if it is
hit with a hard or sharp object. If the display screen breaks, do not touch it.
Doing so could result in an injury.
NOTE:
Do not keep the system running with the
engine or the hybrid system stopped. Doing
so may discharge the vehicle battery (12V
battery). When you use the system, always
keep the engine or the hybrid system
running.
1. Introduction
1-3

1. Introduction
TRADEMARKS
HD Radio Technology manufactured under
license from iBiquity Digital Corporation.
U.S. and Foreign Patents. For patents see
http://patents.dts.com/. HD Radio and the
HD, HD Radio, and “ARC” logos are regis-
tered trademarks or trademarks of iBiquity
Digital Corporation in the United States
and/or other countries.
SiriusXM® services require a subscription
after trial period and are sold separately or
as a package. Our satellite service is avail-
able only to those at least 18 and older in the
48 contiguous USA and DC. For more
information visit www.siriusxm.com.
Required SiriusXM® Satellite Radio and
SiriusXM TrafficTMmonthly subscriptions
are sold separately. SiriusXM TrafficTMare
only available in select markets. For more
information,
see www.siriusxm.com/siriusxmtraffic
Required SiriusXM® Satellite Radio and
SiriusXM® Travel Link monthly subscrip-
tions are sold separately. SiriusXM® Travel
Link is only available in select markets. For
more information,
see www.siriusxm.com/travellink
“Made for iPod®” and “Made for iPhone®”
mean that an electronic accessory has been
designed to connect specifically to iPod® or
iPhone®, respectively, and has been certified
by the developer to meet Apple performance
standards. Apple is not responsible for the
operation of this device or its compliance
with safety and regulatory standards. Please
note that the use of this accessory with
iPod® or iPhone® may affect wireless performance.
Apple, the Apple logo, iPhone®, iPod®, iPod
classic®, iPod nano®, and iPod touch® are
trademarks of Apple Inc., registered in the
U.S. and other countries. Lightning
TMis a
trademark of Apple Inc. App StoreSMis a
service mark of Apple Inc.
Music and video recognition technology and
related data are provided by Gracenote®.
Gracenote is the industry standard in music
recognition technology and related content
delivery. For more information visit www.
gracenote.com.
CD, DVD, Blu-ray Disc, and music and video-
related data from Gracenote, Inc., copyright
© 2000 to present Gracenote. Gracenote
Software, copyright © 2000 to present
Gracenote. One or more patents owned by
1-4

Gracenote apply to this product and service.
See the Gracenote website for a non-
exhaustive list of applicable Gracenote pa-
tents. Gracenote, CDDB, MusicID, Media-
VOCS, the Gracenote logo and logotype,
and the "Powered by Gracenote" logo are
either registered trademarks or trademarks
of Gracenote in the United States and/or
other countries.
The Bluetooth® word mark and logos are
registered trademarks owned by Bluetooth
SIG, Inc. and any use of such marks by
DENSO CORPORATION is under license.
Other trademarks and trade names are
those of their respective owners.
Google
© 2012 Google Inc. All rights reserved.
Google Calendar
TMcalendaring application
is a trademark of Google Inc.
REGULATORY INFORMATION
LASER PRODUCT
This INFINITI InTouchTMis certified as a
Class 1 laser product.
INFINITI InTouch
TMcomplies with DHHS
Rules 21 CFR Chapter 1, Subchapter J.
WARNING
. Do not disassemble or modify this
system. There are no user serviceable
parts in INFINITI InTouch
TM.
. If maintenance, adjustments and op-
erations other than those specified in
this manual are attempted, injury due
to laser radiation and exposure could
occur.
BLUETOOTH® DEVICES
FCC Regulatory information
FCC ID: HYQDNNS075, HYQDNNS086 NOTE
This device compiles with part 15 of the FCC
Rules. Operation is subject to the following
two conditions: (1) This device may not
cause harmful interference, and (2) this
device must accept any interference re-
ceived, including interference that may
cause undesired operation.
FCC WARNING
Changes or modifications not expressly
approved by the party responsible for com-
pliance could void the user’s authority to
operate the equipment.
CAUTION:
Radio Frequency Radiation Ex-
posure
This equipment complies with FCC radiation
exposure limits set forth for uncontrolled
environment and meets the FCC radio
frequency (RF) Exposure Guidelines. This
equipment has very low levels of RF energy
that it deemed to comply without maximum
permissive exposure evaluation (MPE). But it
is desirable that it should be installed and
operated with at least 20 cm and more
between the radiator and person’s body.
Co-location: This transmitter must not be
co-located or operated in conjunction with
any other antenna or transmitter.
1. Introduction
1-5

Software.
For the software classified as (3) or (4)
above, a copy of the license text is included
with the source code in the URL indicated
below, and please also refer to the terms and
conditions of Copyleft Software licenses at
the websites listed below:
GPL: http://www.gnu.org/licenses/old-li-
censes/gpl-2.0.html and https://www.gnu.
org/licenses/gpl-3.0.en.html
LGPL: http://www.gnu.org/licenses/old-
licenses/lgpl-2.1.html and http://www.
gnu.org/licenses/old-licenses/lgpl-2.0.html
MPL: https://www.mozilla.org/en-US/
MPL/2.0/
GPL-2.0-with-OpenSSL-exception:
https://gitlab.com/cryptsetup/cryptsetup/
blob/master/COPYING
GPLv3 GCC Exception: https://www.gnu.
org/licenses/gcc-exception-3.1.en.html
The software classified as (3) and (4) above
are copyrighted by multiple people.
Please refer to the websites below regarding
the copyright notices of those people.
https://www.ficosa.com/software/open-source/
The software licensed under the licenses
indicated in (3) and (4) above (“Copyleft
Software”) is distributed in the hope that it
will be useful, but WITHOUT ANY WAR-
RANTY, without even the implied warranty
of MERCHANTABILITY or FITNESS FOR A
PARTICULAR PURPOSE.
For at least three (3) years from delivery of a
device embedding the above product, Ficosa
will give to any third party who contacts us
at the Contact Information provided below,
for a charge no more than our cost of
physically performing source code distribu-
tion, a complete machine-readable copy of
the source code corresponding to the Copy-
left Software indicated above. When re-
questing this source code, please specify
Product: Telematic Control Unit Gen2K and
version Cx9.
Furthermore, source code and licenses cor-
responding to the Copyleft Software listed
above is freely available to you and any
member of the public at the website listed
below:
https://www.ficosa.com/software/open-
source/
[Contact Information]
For enquiries about open source software at
FICOSA, please contact Ficosa’s Compli-
ance Officer by email: [email protected]
Please note that we are unable to answer
any queries regarding source code details,
etc.
In addition, it is necessary for end users to
provide their own internet connection.
The end user is responsible for any connec-
tion or line charges incurred through brows-
ing websites or downloading.
B. LICENSING ANC COPYRIGHT NOTICE
INFORMATION
The software classified as (5) above contains
various open sourced software (“OSS”) listed
in the below website. Please see the website
indicted next for the terms and conditions of
the licenses (OSS Licenses) and other in-
formation regarding the OSS contained this
Product:
https://www.ficosa.com/software/open-
source/
1. Introduction
1-7

2. Getting started
CONTROL BUTTONS AND
TOUCH SCREEN DISPLAY
Designs and button layout may vary de-
pending on the specifications and the model.
LIQUID CRYSTAL DISPLAY
The display is a liquid crystal display and
should be handled with care.
WARNING
.Never disassemble the display. Some
parts utilize extremely high voltage.
Touching them may result in serious
personal injury.
. ALWAYS give your full attention to
driving.
. Avoid using vehicle features that
could distract you. If distracted, you
could lose control of your vehicle and
cause an accident.
CAUTION
The glass screen on the liquid crystal
display may break if it is hit with a hard
or sharp object. If the glass screen breaks,
do not touch it. Doing so could result in an injury.
Characteristics of liquid crystal dis-
play
.
If the temperature inside the vehicle is
especially low, the display will stay
relatively dim or the movement of the
images may be slow. These conditions
are normal. The display will function
normally when the interior of the vehicle
has warmed up.
. Some pixels in the display are darker or
brighter than others. This condition is an
inherent characteristic of liquid crystal
display, and it is not a malfunction.
. A remnant of the previous display image
may remain on the screen. This screen
burn is inherent in display, and it is not a
malfunction.
Maintenance of display
To clean the display screen, use a dry, soft
cloth. If additional cleaning is necessary, use
a small amount of neutral detergent with a
soft cloth. Never spray the screen with
water or detergent. Dampen the cloth first,
then wipe the screen.
CAUTION
.To clean the display, stop the vehicle
in a safe location.
. Clean the display with the ignition
switch in the OFF position. If the
display is cleaned while the ignition
switch is in the ON position, uninten-
tional operation may occur.
. To clean the display, never use a
rough cloth, alcohol, benzine, thinner
and any kind of solvent or paper towel
with a chemical cleaning agent. They
will scratch or deteriorate the panel.
. Do not splash any liquid such as water
or car fragrance on the display. Con-
tact with liquid will cause the system
to malfunction.
2-2

.Adding/editing home location, address
book entries and current route (models
with navigation system)
. Making a call by dial number and handset
phonebook
. Setting phone, INFINITI InTouch
TMSer-
vices (models with navigation system)
and Bluetooth® functions
These functions will become available again
when the vehicle speed is reduced to 5 MPH
(8 km/h) or less.
Destination functions (models with naviga-
tion system) available while driving include: . Home
. Nearby Places
. Stored Locations
. Previous Destinations
. Journey Planner
. Stored Routes
. Connected Search
Some of the destination setting functions
(models with navigation system) that be-
come unavailable while driving can be oper-
ated by Voice Recognition System. Available
voice commands may differ depending on the language setting.
ADDITIONAL SYSTEM INFOR-
MATION
INFINITI InTouchTMuses an operating sys-
tem like those found on many computers,
tablets and cellular phones. Like these
devices, processing speed may vary, and
system response delays or resets may occur
intermittently. This does not indicate a
malfunction, and further information on
system operation can be found below.
System Start-Up
Due to the large number of features and
capabilities that the INFINITI InTouch
TM
system needs to load on start-up, it may
take up to a minute for all functions (such as
Apps) to be available. The system will display
“Now Loading All Apps...” during this time.
System Response Delay
INFINITI InTouch
TMuses an operating sys-
tem like those found on many computers,
tablets and cellular phones. Like these
devices, sometimes programs do not re-
spond immediately and this may temporarily
delay system use.
In most situations, simply waiting a few
moments longer should be sufficient for the
pending operations to complete.
2. Getting started
2-29

2. Getting started
If the system temporarily does not respond
to commands, the system can be easily reset.
Simply push down/ >on the audio system for at least 5
seconds. The system will turn off and restart.
After restart, all functions should be avail-
able.
Models with navigation system:
If a navigation route was set, the route
should resume automatically.
System Reset
As noted above, intermittent system resets
may occur during normal operation. You may
also wish to reset the system if you find that
a particular feature is not loading or re-
sponding. Often, a quick system reset will
resolve any issue you may be experiencing.
After restart, all functions will be available as
described above.
System Updates
The INFINITI InTouch
TMsystem is designed
to allow software updates for additional
enhancements and new features. If you have
questions about system performance, con-
tact your retailer to ensure that your vehicle
has had the latest available software in-
stalled. Operating Tips
INFINITI InTouch
TMprovides several meth-
ods of operation to suit your preferences.
The following are suggested operating tips.
. Operating the INFINITI controller (if so
equipped), control panel (if so equipped),
Steering Wheel Controls or other con-
trols too quickly can cause a lag between
the control and the display. Operate the
controls carefully and allow the system
to respond to your request.
. INFINITI recommends using Voice Re-
cognition whenever possible to select
options while driving. Some touch screen
functionality is intentionally unavailable
during driving. Please view the available
voice commands by pushing <
>on
the steering wheel and then selecting a
category on the display.
. Models with navigation system:
When looking for a street address or
Points of Interest (POI), remember that
you can use Connected Search and
Destination Assistance features within
INFINITI InTouch
TMServices to expand
your search methods and results. The
Voice Recognition System recognizes a
defined set of commands. These com- mands can be viewed in the display by
pushing
<
>on the steering wheel
and then selecting a category from the
displayed list. The commands can also be
found in this manual.
“Command list” (page 7-7)
. In some situations, the system may not
be able to recognize your command even
if you say the exact command. This can
be due to noise conditions or an accent.
. In some unique cases, the system may
expect a word to be spoken as it is
spelled as opposed to the way it is
normally pronounced.
ADDITIONAL HELP
For additional technical information, visit the
following websites or contact the support
line.
Websites:
www.infinitiusa.com (for U.S.)
www.infiniti.ca (for Canada)
Support line:
1-855-444-7244
2-30

(single station) FM having slightly more
range than stereo FM. External influences
may sometimes interfere with FM station
reception even if the FM station is within 25
miles (40 km). The strength of the FM signal
is directly related to the distance between
the transmitter and receiver. FM signals
follow a line-of-sight path, exhibiting many
of the same characteristics as light. For
example they will reflect off objects.
Fade and drift: As your vehicle moves away
from a station transmitter, the signals will
tend to fade and/or drift.
Static and flutter: During signal interference
from buildings, large hills or due to antenna
position, usually in conjunction with in-
creased distance from the station transmit-
ter, static or flutter can be heard. This can be
reduced by lowering the treble setting to
reduce the treble response.
Multipath reception: Because of the reflec-
tive characteristics of FM signals, direct and
reflected signals reach the receiver at the
same time. The signals may cancel each
other, resulting in momentary flutter or loss
of sound.AM radio reception
AM signals, because of their low frequency,
can bend around objects and skip along the
ground. In addition, the signals can bounce
off the ionosphere and be bent back to
earth. Because of these characteristics, AM
signals are also subject to interference as
they travel from transmitter to receiver.
Fading: Occurs while the vehicle is passing
through freeway underpasses or in areas
with many tall buildings. It can also occur for
several seconds during ionospheric turbu-
lence even in areas where no obstacles exist.
Static: Caused by thunderstorms, electrical
power lines, electric signs and even traffic
lights.
HD RadioTMTechnology reception
(for U.S.)
HD RadioTMTechnology reception needs to
be activated to receive HD Radio broad-
casts.
“Audio settings” (page 3-38)
This enables you to receive radio broadcasts
digitally (where available), providing a better
quality sound with clear reception. When
this feature is not activated or HD Radio
broadcasts are not available, you will receive analog radio (AM/FM) broadcasts.
Satellite radio reception
When the satellite radio is used for the first
time or the vehicle battery (12V battery) has
been replaced, the satellite radio may not
work properly. This is not a malfunction.
Wait more than 10 minutes with the satellite
radio ON and the vehicle outside of any
metal or large building for the satellite radio
to receive all of the necessary data.
The satellite radio mode requires an active
SiriusXM® Satellite Radio subscription. The
satellite service is available only to those at
least 18 and older in the 48 contiguous
United States and DC.
The satellite radio performance may be
affected if cargo carried on the roof blocks
the satellite radio signal.
If possible, do not put cargo near the
satellite antenna.
A buildup of ice on the satellite radio
antenna can affect satellite radio perfor-
mance. Remove the ice to restore satellite
radio reception.
3. Audio system
3-3