2020 INFINITI QX60 ESP

could damage the device and the ports.
ACTIVATING REAR DISPLAYS
CAUTION
.The glass screen on the display screen
may break if hit with a hard or sharp
object. If the glass breaks, do not
touch the liquid crystalline material. In
case of contact with skin, wash im-
mediately with soap and water.
. Applying pressure to a display screen
may damage it.
“Care and maintenance”
(page 3-63)
The rear displays are located on the back of
the front head restraints. Use the remote controller to operate the
rear display screens.
“Remote controller” (page 3-52)
Select the left or right rear display using
on the remote
controller and push <
>to activate the
corresponding rear display. When the
display is turned on, a green indicator on
the lower left corner of the display will
illuminate.
The lower part of the rear displays
functions as a signal receiver/transmitter
for the remote controller and wireless head-
phones, and should not be blocked or
covered.
Turning the rear displays on/off can also be
controlled on the front display.
“Controlling the rear system on the
front display” (page 3-60)
NOTE:
. The rear displays may turn off auto-
matically when the temperature is high
to protect the display screens from
being damaged.
. The movement of the images displayed
on the rear displays could slow down
when the temperature is below 32°F (0°C ) but this is not a malfunction. The
movement will return to normal when
the temperature rises between 32°F
(0°C) and 122°F (50°C).
. The following conditions may occur but
these are characteristics of the crystal
display and are not malfunctions:
— Black spots, bright spots and after-
images appear on this display.
— The screen appears faint or dimmed
depending on the angle viewed.
OPERATIONS ON REAR DIS-
PLAYS
Example
3. Audio system
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3. Audio system
Use the remote controller and take the
following steps to operate the rear displays
in the rear seats:
1. Turn on the rear displays using<
>on
the remote controller.
2. Push and select a source from
the DVD (if so equipped), AUX (if so
equipped), USB or HDMI interface
devices.
When USB is selected for the first time
after the USB memory device is con-
nected, select a file you with to play from
the File Browser screen.
Menus
Push

3. Audio system
.[Noise Reduction]
With the noise reduction function, block
noise that accompanies images can be
reduced. Select the level of the function
from High, Medium or Low.
Software information
To display the software information of the
Mobile Entertainment System, push UP> on the remote controller and select
[Information].
CONTROLLING THE REAR SYS-
TEM ON THE FRONT DISPLAY
To control the rear displays and the rear
speakers on the front display, push

5. Information
Notes on SiriusXM TrafficTMinfor-
mation
. The SiriusXM TrafficTMinformation ser-
vice is not provided for some cities. In
addition, the cities for which the traffic
information service is provided may be
changed.
. In some cases, infrastructure problems
may prevent the complete display of the
traffic information. This is not a mal-
function.
. Due to infrastructure problems, or due to
the time when the traffic information
service broadcast is received, the dis-
played information may differ from the
actual traffic conditions.
. Depending on the traffic information, a
detour route may be slower than the
original route.
. SiriusXM Traffic
TMis a service of Sir-
iusXM® Radio. SiriusXM TrafficTMis
only available in select markets and is
subject to data availability. Reception of
the SXM® signal may vary depending on
location. It requires a monthly premium
subscription. The service provider is
solely responsible for the quality and accuracy of the information provided.
All fees and programming are subject to
change. For more details on the SiriusXM
Traffic
TMservice, terms and conditions,
please visit
www.siriusxm.com.
You can also contact SiriusXM® at
1-866-635-2349.
. SiriusXM Traffic
TMis available in over
130 metropolitan markets. For the most
current list of markets covered, please
refer to
www.siriusxm.com/siriusxmtraffic, or
call SiriusXM Listener Care at 1-866-
635-2349.
. Due to road maintenance, infrastructure
problems (e.g. malfunction of road sen-
sors, outage of central computer of
infrastructure) or natural disasters, there
are times when some or all traffic
information may not be available.
. Incident information is based on human
collection. Not all incidents that have
happened are collected and provided.
. Due to infrastructure problems, or trans-
mission delay, there are times when the
information may differ from the actual condition. Always observe safe driving
practices and follow all traffic regula-
tions.
. Due to the coverage and quality of traffic
information and road conditions, it is not
always possible for the system to pro-
vide the shortest time route even when
traffic information is considered.
. Traffic information that is displayed may
differ from information from other media
(e.g., radio), as other media may use
different information sources.
5-14

INFINITI INTOUCHTMSERVICES
(if so equipped)
SUBSCRIPTION TO INFINITI IN-
TOUCH
TMSERVICES
Subscription is required to use the INFINITI
InTouchTMServices. For the details about
the subscription, visit the INFINITI Owner’s
Portal Website or contact an INFINITI
retailer.
IMPORTANT INFORMATION RE-
GARDING ACCESS TO INFINITI
INTOUCH
TMSERVICES
Feature availability is dependent on vehicle
model, trim level, packaging and options.
Compatible connected device may be re-
quired and feature availability may be de-
pendent on device’s capability. Refer to
connected device’s owner’s manual for de-
tails. Late availability for some features.
Driving is serious business and requires your
full attention. Only use features and con-
nected devices when safe and legal to do so.
Some features, including automatic crash
notification and SOS, are dependent upon
the telematics device being in operative
condition, its ability to connect to a wireless
network, compatible wireless network avail- ability, navigation map data and GPS satel-
lite signal receptions, the absence of which
can limit or prevent the ability to reach
Customer Care or receive support. GPS
mapping may not be detailed in all areas or
reflect current road status. Never program
GPS while driving. Only use Remote Engine
Start and Remote Horn features in accor-
dance with any laws, rules or ordinances in
effect in your vehicle’s location.
Some services and features are provided by
independent companies not within Infiniti’s
control.
Should service provider terminate
or restrict service or features, service or
features may be suspended or terminated
without notice or with no liability to Infiniti
or its partners or agents. Services and
features may require compatible cellular
network provided by independent compa-
nies not within Infiniti or its partners’ or
agents’ control. Cellular network signal
strength may vary and may not be available
in all areas or at all times. Services and
features may not function if cellular network
is unavailable, restricted, or terminated.
Infiniti and its partners or agents are not
responsible for associated costs or other
third party changes that may be required for
continued operation due to cellular network unavailability, restriction, or termination (in-
cluding equipment replacements/upgrades,
if available, or roaming charges on alter-
native networks). Technology is evolving,
and changes by independent companies are
not within Infiniti’s or its partners’ or agents’
control.
Enrollment, owner consent, personal identi-
fication number (PIN), and subscription
agreement may be required to receive full
suite of features and services. Trial periods
(if applicable) begin on the date of vehicle
purchase or lease of a new Infiniti. Trial
periods may be subject to change at any time
and may be subject to early termination
without notice. Required subscriptions may
be sold separately for each available feature
or service after trial period ends, and may
continue until you call service provider to
cancel. Installation costs, one-time activa-
tion fee, other fees and taxes may apply.
Fees and programming subject to change.
Feature may be subject to age restrictions in
some areas. Subscriptions governed by ser-
vice provider’s subscription agreement,
terms and conditions and privacy state-
ments available at service provider’s web-
site. Text rates or data usage may apply.
The Infiniti names, logos and slogans are
5. Information
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5. Information
trademarks owned by or licensed to Nissan
Motor Co., Ltd. or its North American
subsidiaries. Other trademarks and trade
names are those of their respective owners.
For important safety information, system
limitations, and additional operating and
feature information, contact an INFINITI
retailer, read this manual, or see www.
InfinitiUSA.com/intouch/important-infor-
mation (For U.S.).
INFINITI INTOUCHTMSERVICES
FEATURES
INFINITI InTouchTMServices provides var-
ious types of information and services by
connecting your vehicle to the INFINITI
InTouch
TMServices Data Center and
INFINITI InTouchTMServices Response Cen-
ter using the TCU (Telematics Control Unit)
installed in your vehicle.
WARNING
. Please note that the Automatic Colli-
sion Notification service and Emer-
gency Call function cannot be used in
the following conditions:
— Emergency functions and services will not be available without a paid
subscription to INFINITI InTouch
TM
Services.
— The INFINITI InTouch
TMServices
network system is disabled.
— The vehicle moves outside the ser- vice area where the TCU (Tele-
matics Control Unit) is connected
to the system.
— The vehicle is outside the area where the cellular network service
is receivable.
— The vehicle is in a location with poor signal reception such as tunnels,
underground parking garages, be-
hind buildings or in mountainous
areas.
— The line is busy.
— The TCU (Telematics Control Unit) or other systems of your vehicle are
not working properly.
— It may not be possible to make an emergency call depending on the
severity of a collision and/or emer-
gency.
. Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should contact the device manufacturer re-
garding any possible effects before
using the system.
. The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any closer
to the antenna than specified by the
pacemaker manufacturer. The radio
waves from the TCU antenna may
adversely affect the operation of the
pacemaker while using the INFINITI
InTouch
TMServices.
INFO:
. INFINITI InTouch
TMServices features
are dependent upon subscription enroll-
ment and the telematics device being in
operative condition, cellular connectivity,
navigation map data and GPS satellite
signal reception. Terms and conditions of
the INFINITI InTouch
TMServices Sub-
scription Agreement apply.
. Enrollment is required in order to use
INFINITI InTouch
TMServices. The ser-
vices that can be received vary depend-
ing on the plan in which you are enrolled.
5-16

.After the complimentary trial period, you
will be charged for the service at the
subscription rate. The services that can
be received vary depending on the plan
to which you subscribe.
. Laws in some jurisdictions may restrict
the use of “Text-to-Speech.” Check local
regulations before using this feature.
INFINITI InTouch
TMServices may be up-
dated. The latest detailed information is
available on the following websites or from
the support line.
INFINITI InTouch
TMServices website:
usa.infinitiintouch.com (for U.S.)
canada.infinitiintouch.com (for Canada)
INFINITI InTouch
TMServices support
line:
1-855-444-7244
. Automatic Collision Notification:
The TCU (Telematics Control Unit) gen-
erates a signal automatically to the
INFINITI InTouch
TMServices Response
Center in the case of an accident severe
enough to trigger one of the vehicle’s air
bags. Upon the signal, a Response
Specialist receives the vehicle location
and customer information and notifies the proper authorities in accordance with
established policies and procedures.
. Curfew Alert:
Curfew Alert allows you to monitor the
time and day when your vehicle is driven.
If your vehicle is operated outside of the
pre-determined schedule, you will re-
ceive a notification according to your
preference (email, text message, or auto-
mated phone call).
. Emergency Call:
The Emergency Call feature provides
emergency assistance by connecting to
a Response Specialist. In the event of an
emergency, push the in–vehicle SOS call
switch to use this feature. The Response
Specialist provides various assistance
depending on the situation.
“Emergency support” (page 5-24)
. Roadside Assistance:
Roadside Assistance allows you to re-
ceive assistance from the Roadside Re-
sponse Specialist for a non–emergency
incident that requires a towing or third-
party response service. The service is
accessed by touching the IVR (Interac-
tive Voice Response) soft button on the
navigation screen. Roadside Assistance may also be used in conjunction with the
Emergency Assistance service, if war-
ranted.
“Emergency support” (page 5-24)
. My Schedule:
The My Schedule feature allows you to
access your personal online Google Ca-
lendar™ via the navigation system, and
can display the calendar or read out the
schedule. This service will also allow you
to review your appointments and meet-
ings, and select the meeting location as a
destination.
“Using My Schedule” (page 5-22)
. Stolen Vehicle Locator:
A Response Specialist will attempt to
obtain location information from the
stolen vehicle locator and provide that
information to local law enforcement
agencies to assist in the recovery of your
stolen vehicle.
. Remote Door Lock/Unlock (if so
equipped):
If you forget to lock your vehicle, or need
to unlock it when you do not have your
keys handy, simply log in to the INFINITI
InTouch
TMServices app or Owners Por-
tal to remotely lock or unlock your doors.
5. Information
5-17

5. Information
“Emergency support” (page 5-24)
. Remote Horn & Lights (if so equipped):
Remote Horn & Lights allows you to
remotely flash the lights and sound the
horn on your vehicle. It is most often
used to help you locate your vehicle.
. Remote Engine Start (if so equipped):
Remote Engine Start provides you the
convenience of being able to start your
vehicle from the website or from your
cellular phone. Once started, the engine
will run for 10 minutes. If you need a little
extra time before you get to your vehicle,
you can extend the run time by making a
second Remote Engine Start request.
The engine will run for additional 10
minutes from the time of your second
request.
. Alarm Notification:
The Alarm Notification feature will noti-
fy you via the chosen notification meth-
od on the INFINITI InTouch
TMServices
website when your vehicle alarm system
is activated.
. Scheduled Maintenance Notification:
The Scheduled Maintenance Notification
provides your vehicle’s mileage data to INFINITI. INFINITI notifies you of main-
tenance notifications using this mileage
data.
. Maintenance Alert:
Maintenance Alert allows you to receive
notifications via the chosen notification
method set in the INFINITI InTouch
TM
Services website in the event of a vehicle
sub-system malfunction. The service is
managed through the INFINITI In-
Touch
TMServices website.
. Destination Assistance:
The Destination Assistance helps you to
search a destination via the Interactive
Voice Response (IVR) system or a live
Response Specialist by pushing the IVR
soft button on the navigation screen. The
IVR system will ask you for a name, item
or address, etc. to locate your requested
point of interest and accesses a third-
party service to bring up the most
applicable results. A Response Specialist
will assist you if your request is not
recognized in the IVR session.
. Destination Send to Car:
Destination Send to Car feature allows
you to find the point of interest informa-
tion from the latest database within the INFINITI InTouch
TMServices website
and download the information to the
vehicle.
“Using Destination Send to Car”
(page 6-29)
. Connected Search:
Connected Search gives you the ability
to conduct a point of interest search
around the vehicle location via the
Destination menu of the navigation
system. This search links to the INFINITI
InTouch
TMServices database which may
have destination information that is
more up-to-date than your Infiniti SD
card navigation system.
“Searching by connecting Data
Center” (page 6-28)
. Drive Zone:
The Drive Zone feature allows you to
monitor the movement of your vehicle in
and out of specified regions. Using the
INFINITI InTouch
TMServices website or
the Interactive Voice Response (IVR),
you can define a series of allowed or
restricted regions, and are then alerted
via your chosen notification method
when the vehicle enters or leaves a
designated region. You can also query
the INFINITI InTouch
TMServices web-
5-18