2020 INFINITI QX60 Infiniti Connection

2020 INFINITI INTOUCH
OWNER’S MANUAL
For your safety, read carefully and keep in this vehicle.

INFINITI CONSUMER AFFAIRS
DEPARTMENT
For assistance or inquiries about the
INFINITI warranty, service or general ques-
tions, contact the INFINITI Consumer Af-
fairs Department at:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
INFINITI NAVIGATION SYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquiries about the
INFINITI InTouchTMwith Navigation sys-
tem, or to order updated map data, contact
the INFINITI NAVIGATION SYSTEM HELP-
DESK at:
.ADDRESS: P.O. Box 1588 Orem, UT
84059-992
.E-MAIL: [email protected]
For U.S. customers
WEB SITE: www.InfinitiNavigation.com
PHONES: 1-888-362-8837
HOURS: Monday – Friday: 8:00 AM - 8:00
PM (Eastern Time) and Saturday: 10:00 AM
- 6:00 PM (Eastern Time)
For Canadian customers
WEB SITE: www.infiniti.ca.
PHONES: 1-800-361-4792
HOURS: Monday – Friday: 8:00 AM - 8:00
PM (Eastern Time) and Saturday: 10:00 AM
- 6:00 PM (Eastern Time)
INFINITI INTOUCHTMSYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquires about INFINITI
InTouchTMsystem, contact Infiniti Owner
Services helpdesk at:
.PHONES: 1-855-444-7244
.E-MAIL: infinitiownerservices@infiniti.
com
For U.S. customers
WEB SITE: www.infinitiusa.com/intouch/
support
For Canadian customers
WEB SITE:
English: www.infiniti.ca/infinitiintouch
French: www.infiniti.ca/infinitiintouch/fr

FOREWORD
Thank you for purchasing an INFINITI
vehicle.
This user’s manual is for INFINITI InTouch
TM
and the systems linked to INFINITI In-
TouchTMoffered in your INFINITI vehicle.
Operation instructions for the following
systems are included in this manual.
. Audio
. Hands-Free Phone
. INFINITI InTouch
TMApps
. INFINITI InTouch
TMServices
. Navigation
. Voice recognition
. Information and settings viewable on
INFINITI InTouch
TM
Please read this manual carefully to ensure
safe operation of INFINITI InTouchTM.
. Because of possible specification
changes and optional equipment, some
sections of this manual may not apply to
your vehicle.
. All information, specifications and illus-
trations in this manual are those in effect at the time of printing. INFINITI reserves
the right to change specifications or
design at any time without notice.
. Do not remove this manual from the
vehicle when selling this vehicle. The next
user of this INFINITI InTouch
TMmay
need the manual.

Table of Contents
1Introduction
How to use this manual ..... 1-2
Safety information ............... 1-3
Trademarks ........................... 1-4
Regulatory information ...... 1-5
Licenses ................................... 1-6
2Getting started
Control buttons and touch
screen display ....................... 2-2
Displaying operation
screen .................................... 2-10
Starting system .................. 2-11
Touch panel operation ..... 2-11
System status screen ....... 2-13
Shortcut menu .................... 2-14
Map menu (models with
navigation system) ............ 2-15
Display View Bar (models
with navigation
system) ................................. 2-16How to input letters and
numbers ................................ 2-18
System settings ................. 2-19
Functions disabled while
driving ................................... 2-28
Additional system
information .......................... 2-29
3Audio system
Audio operation
precautions ............................ 3-2
Names and functions of
audio control buttons ...... 3-14
Audio operations ............... 3-17
Audio settings .................... 3-38
Disc/USB memory device
care and cleaning .............. 3-41
Gracenote® End User
License Agreement ........... 3-41
Mobile Entertainment
System (MES) (if so
equipped) ............................. 3-42
4Bluetooth® Hands-Free Phone
Bluetooth® Hands-Free
Phone System ...................... 4-2
Bluetooth®
information .......................... 4-14
5Information
Information menu ................ 5-2
SiriusXM TrafficTM
information (if so
equipped) ............................... 5-4
SiriusXM® Travel Link and
SiriusXM Traffic
TM
(if so equipped) ................... 5-8
INFINITI InTouchTM
Services (if so
equipped) ............................. 5-15
INFINITI InTouch
TM
Apps ...................................... 5-29

6Navigation (if so equipped)
Safety information .............. 6-3
Map data authentication ... 6-3
Map operation ..................... 6-4
Setting destination ........... 6-15
Route guidance .................. 6-32
Storing a
location/route .................... 6-47
Navigation settings ........... 6-56
General information ......... 6-59
7Voice Recognition
INFINITI Voice
Recognition System ............. 7-2
8Troubleshooting guide
Customer assistance .......... 8-2
System unit ........................... 8-3
Audio system ........................ 8-5Bluetooth® Hands-Free
Phone System .................... 8-15
Navigation (if so
equipped) ............................. 8-19
Voice Recognition ............. 8-27

1 Introduction
How to use this manual ................................................... 1-2For safe operation ....................................................... 1-2
Reference symbols ....................................................... 1-2
Screen illustrations ....................................................... 1-2
Safety information ............................................................ 1-3
Trademarks ........................................................................\
. 1-4 Regulatory information ................................................... 1-5
Laser product .............................................................. 1-5
Bluetooth® devices ................................................... 1-5
Licenses ........................................................................\
....... 1-6 Telematic Control Unit Gen2K (if
so equipped) ................................................................ 1-6

1. Introduction
HOW TO USE THIS MANUAL
This manual uses special words, symbols,
icons and illustrations organized by function.
Please refer to the following items and
familiarize yourself with them.
FOR SAFE OPERATION
WARNING
This is used to indicate the presence of a
hazard that could cause death or serious
personal injury. To avoid or reduce this
risk, the procedures must be followed
precisely.
CAUTION
This is used to indicate the presence of a
hazard that could cause minor or moder-
ate personal injury or damage to your
vehicle. To avoid or reduce this risk, the
procedures must be followed carefully.
NOTE:
This indicates items that help you under-
stand and maximize the performance of
your vehicle. Ignoring them may lead to a
malfunction or poor performance.
REFERENCE SYMBOLS
INFO:
This indicates information that is necessary
for efficient use of your vehicle or acces-
sories.
Reference page:
This indicates the title and page that you
should refer to.
<> :
This indicates a control button or a switch.
[]:
This indicates a key/item displayed on the
screen.
Voice Command:
This indicates an operation by voice com-
mand.
SCREEN ILLUSTRATIONS
The illustrations in this manual are repre-
sentatives of various models and may not be
identical with the design and specifications
of your vehicle.
Icons and menu items displayed on the
screen may be abbreviated or omitted from
the screen illustrations when appropriate.
The omitted icons and menu items are
described as dotted lines as illustrated.
1-2