2020 INFINITI QX60 steering

.[By Group]:By selecting a particular group (fa-
mily, friends, leisure, etc.), the se-
lected group is displayed at the top
of the list.
5. The selected destination is displayed. Touch [Start] to start route guidance.
Voice command
1. Push <
>located on the steering
wheel.
2. After the tone sounds, speak a com- mand.
To set the destination from the Stored
Locations:
“ Stored Locations”
SEARCHING FROM HISTORY
A previous destination can be set as a
destination.
Up to 100 previous destinations will be
automatically stored. If the number of pre-
vious destinations exceeds 100, the oldest
one will be replaced by the newest one.
1. Display the Navigation menu screen.
“Displaying operation screen”
(page 2-10) 2. Touch [Destination Menu].
3. Touch [Previous Destinations]. A list
screen is displayed.
4. Touch the previous start point or the previous destination from the list.
5. Touch [Start] to start route guidance.
Voice command
1. Push <
>located on the steering
wheel.
2. After the tone sounds, speak a com- mand.
To display the previous destinations list:
“Previous Destinations”
USING JOURNEY PLANNER
It is possible to set a route according to the
route plan created in advance by the
INFINITI Owner’s Portal Website.
INFO:
Use of INFINITI InTouch
TMServices fea-
tures is dependent upon a valid subscription
and the telematics device being in operative
condition, as well as cellular connectivity,
navigation map data and GPS satellite signal
reception being available. 1. Display the Navigation menu screen.
“Displaying operation screen”
(page 2-10)
2. Touch [Destination Menu].
3. Touch [Journey Planner]. The system will connect to the INFINITI InTouch
TMSer-
vices Data Center and display the Jour-
ney Planner list screen.
4. Select the preferred route plan from the list.
INFO:
.Touch [Update List] to update the listinformation.
.Touch [Details] to preview the route.
.Touchto display facility informa-
tion.
6. Navigation (if so equipped)
6-25

6. Navigation (if so equipped)
Setting itemAction
[Full Guide] The system announces voice guidance at all times.
[Traffic Announcement] Activates/deactivates the traffic announcement. When this item is activated, the system
provides announcements of traffic events on the route. The indicator illuminates when
this function is activated.
[Arrival Time Format] [Estimated Time of Arrival] Displays the estimated arrival time. [Trip Time Remaining] Displays the time required to travel to the destination.
[Estimated Time] [Destination]Switches the display of the estimated travel time to the destination or waypoint that is
displayed on the map screen. Displays
of the travel time to the destination.
[Waypoints] Displays
of the travel time to the waypoint.
[Set Average Speeds] [Auto] If set to ON, the system automatically calculates the time required to travel to the destination.
[Freeway] Adjusts the average vehicle speed on a freeway.
[Main Road] Adjusts the average vehicle speed on a main road.
[Town Road] Adjusts the average vehicle speed on a town road.
[Residential] Adjusts the average vehicle speed in a residential area.
[Reset Settings] Sets the average vehicle speeds to the default values.
[Auto Reroute] If the vehicle deviates from the suggested route, the system automatically recalculates a route that guides the vehicle to the suggested route.
INFO:
The guidance volume can also be adjusted by turning / >or pushing <+>/<->/<>on the steering wheel while
voice guidance is being announced.
6-44

7. Voice Recognition
INFINITI VOICE RECOGNITION
SYSTEM
USING VOICE RECOGNITION
SYSTEM
Initialization
When the ignition switch is placed in the
ACC or ON position, Voice Recognition is
initialized. When completed, the system is
ready to accept voice commands. If <
>on
the steering wheel is pushed before the
initialization completes, the display will
show a message to wait until the system
has been ready.
BEFORE STARTING
To get the best recognition performance
from Voice Recognition, observe the follow-
ing items.
. The interior of the vehicle should be as
quiet as possible. Close the windows to
eliminate the surrounding noises (traffic
noise, vibration sounds, etc.), which may
prevent the system from correctly re-
cognizing the voice commands.
. Wait until the tone sounds before speak-
ing a command. .
Speak in a natural conversational voice
without pausing between words.
GIVING VOICE COMMANDS
1. Push <>located on the steering
wheel.
Example
2. A list of commands appears on the screen, and the system provides the
voice menu prompt.
When this screen is displayed, almost all
of the commands can be recognized.
Available commands for each category
can be shown on the right side of the
screen. Highlight a category listed in the
left side of the screen to find your
preferred command.
INFO:
Selecting a category by touching the
screen or pushing <
/OK>
/ will execute the command.
After executing the category command,
only the commands related to the
selected category can be recognized.
“Command list” (page 7-7)
3. After the tone sounds and the icon on the screen changes from
to,
speak a command. You can also select a
command by directly touching the
screen.
INFO:
The Voice Recognition System will pause
its operation when the INFINITI con-
troller/control panel is operated. To
resume the operation, push <
>on
the steering wheel.
4. Continue to follow the voice menu prompts and speak after the tone sounds
until the preferred operation is com-
pleted.
7-2

INFO:
To cancel a voice command, push and hold
<
>.
You can interrupt the voice prompt at any
time by pushing <
>.
Operating tips
.Speak a command after the tone.
. If the command is not accepted, the
system announces, “Please say again”.
Repeat the command in a clear voice.
. Push <
BACK>/<>or <>on the
steering wheel (if so equipped) once to
return to the previous screen.
. Voice commands spoken from the pas-
senger seat cannot be recognized.
. When <
>on the steering wheel is
pushed while the air conditioner is set to
the Auto mode, the system controls the
air conditioner fan speed in order to
improve Voice Recognition performance.
When the air conditioner is set to the
manual mode, the fan speed does not
change. The accuracy of Voice
Recognition may be affected depending
on the fan speed and the air direction. .
To skip the voice guidance function and
give the command immediately, push
<
>on the steering wheel to interrupt
the system. Remember to speak after the
tone.
. To cancel the command, push and hold
<
>on the steering wheel.
. Push <
>on the steering wheel to stop
the voice prompt and give the command
at once. Remember to wait for the tone
before speaking.
. To adjust the volume of the system
feedback, push <+>/<->/<
>on the
steering wheel or use /
> on the audio system while
the system is making an announcement.
. Models with navigation system:
For searching with Street Address, Point
of Interest and City Center, the search-
ing area is automatically set to the state
where your vehicle is located. Use
Change State/Province to change the
search area to another state if necessary.
“Changing region” (page 6-15)
How to see voice command screen
1. Push <>to display the first screen of
the voice command list.
2. Speak a command or select an item from the voice command list. The second
screen is displayed.
3. Speak a command. The list screen is displayed.
4. Speak preferred number from the list to perform operation.
INFO:
. The voice commands can be spoken one
at a time following prompts step by step
or the command can be spoken succes-
sively in one step.
7. Voice Recognition
7-3

Examples:
1-800-662-6200
“One eight zero zero six six two six two zero
zero”
INFO:
For the best recognition, speak “zero” for the
number “0” and “oh” for the letter “o”.
Voice command examples
As examples, some additional basic opera-
tions that can be performed by voice
commands are described here.
Example 1 Placing call from handsfree
phonebook:
1. Push <>located on the steering
wheel. 2. Wait for the indicator to change to
.
Speak “Phone”.
INFO:
You can also speak “Phone” “Call
” continuously. After “Dial” is
spoken, no name listed in Phonebook
can be recognized. Only telephone
numbers can be recognized.
3. Speak “Call ”.
When an option is set in the contact list
of a cellular phone, the option can be
commanded directly. For example, “Call
John Smith Work” or “Call John Smith
Other”, etc.
INFO:
.Names in Phonebook can be recog-nized by speaking the person’s first
and last name, or just their first name.
When a name is spoken in the order
of last name and then first name, or
when only the last name is spoken,
the name cannot be recognized.
.Even if words describing family rela-
tions, such as “Dad” or “Mom”, are
registered in a cellular phone, the system can only recognize names. If
you want the system to recognize
words like “Dad” or “Mom”, register
“Dad/Mom” in Favorites from [Pho-
nebook/Favorites Settings] or regis-
ter “Dad/Mom” as a name in a cellular
phone.
4. The system announces, “Please say or select an item number from the displayed
list.” To select the displayed matching
item, speak a number from 1 to 6.
INFO:
If the selected number has more than one
phone number registered to it, the phone
number list screen is displayed.
Example 2 Setting destination by address:
7. Voice Recognition
7-5

7. Voice Recognition
1. Push<>located on the steering
wheel.
2. Wait for the indicator change to
.
Speak “Navigation”.
3. Speak “Street Address”.
4. Speak the full address.
For example: “123 Main Street”, fol-
lowed by the city name.
INFO:
.You can also speak or select “Within aCity” and “Change State”. When
selecting “Within a City”, the search
address will become more successful.
.State is set automatically to the stateof the vehicle’s current location. To
search for an address in another
state, speak the "Change State", and
then speak the state to be recog-
nized.
.Even when the state has been chan-ged using Voice Recognition, it is
reset the next time voice input is
used. The state of the vehicle’s cur-
rent location is automatically set.
.Letters of the alphabet cannot beincluded in house numbers. If there
is no appropriate house number, a
representative point is displayed.
5. The matching address will be displayed. Select from number 1 to 6 .
6. Speak “Calculate Route” to set the destination.
Example 3 Playing Radio:
1. Push <
>located on the steering
wheel.
2. Wait for the indicator change to
.
Speak “Audio”.
3. Speak “Play FM”. The radio turns on and plays the previously selected station.
INFO:
.You can also speak “FM ” to turn the radio on and
tune in a preferred radio station.
.For U.S.:
Using “FM HD number>” allows you to specify the
HD sub-channel directly.
7-6

8. Troubleshooting guide
INFINITI INTOUCHTMSERVICES (if so equipped)
SymptomPossible cause Possible solution
The system cannot connect
to the INFINITI InTouch
TM
Services Data Center. A subscription for the INFINITI In-
Touch
TMServices has not been estab-
lished. Sign up for a subscription to the INFINITI InTouch
TMServices. For details
about subscriptions, contact the INFINITI InTouchTMServices support line
at 1-855-444-7244.
The communication line is busy. Try again after a short period of time.
The vehicle is in a location where it is
difficult to receive radio waves. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display
shows that the vehicle is inside the communication area, the system can be
used.
TCU (Telematics Control Unit) is not
turned on. If the icon does not show that the vehicle is inside the communication area
despite the fact that the vehicle is in that location, contact the INFINITI
InTouch
TMServices support line at 1-855-444-7244.
Radio wave reception is not sufficient
for TCU (Telematics Control Unit) op-
eration. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display
shows that the vehicle is inside the communication area, the system can be
used.
Some of the items that are
displayed on the menu
screen cannot be selected. The vehicle is being driven and some
menu items are disabled.
When the vehicle is being driven, stop the vehicle in a safe location and apply
the parking brake before operating the functions.
Some parts of the screen are
not displayed. The vehicle is being driven and some
menu items are disabled. Operate the system after stopping the vehicle in a safe location and applying
the parking brake.
The system does not an-
nounce information. The volume level is set to the minimum. Adjust the volume level by operating
/ >located
on the audio system or <+>/<->/<>on the steering wheel while the
system is announcing information.
8-26

A
About route guidance .............................. 6-32
Adjusting settings ..................................... 2-12
App Garage screen ................................... 5-30
App Garage Settings screen .................. 5-31
Audio accessories........................................ 2-8
Audio jacks for wired headphones....... 3-56
Audio main buttons .................................. 3-14
Audio operation precautions ................... 3-2
Audio operations....................................... 3-17
Audio settings ............................................ 3-38
Audio source............................................... 3-17
Audio system................................................. 3-1
Audio system (Troubleshooting)............. 8-5
Audio system Steering wheel
audio controls............................................. 3-16
Auxiliary (AUX) devices............................ 3-37
B
Bluetooth® Hands-Free Phone .............. 4-1
Bluetooth® Hands-Free
Phone System .............................................. 4-2
Bluetooth® Hands-Free Phone
System (Troubleshooting)....................... 8-15
Bluetooth® information .......................... 4-14Bluetooth® streaming audio...... 3-13, 3-34
Building graphics ......................................... 6-6
C
Canceling route.......................................... 6-36
Center multi-function control panel ...... 2-3
Changing map view.................................... 6-9
Changing order of destination
and waypoints............................................ 6-39
Changing region......................................... 6-15
Changing scale of map .............................. 6-8
Clock settings............................................. 2-26
Command list................................................. 7-7
Compact Disc (CD) player ............ 3-4, 3-23
Compressed Audio
Files (MP3/WMA/AAC)........................... 3-9
Connecting Bluetooth® device.............. 2-27
Connecting Bluetooth®
Hands-free Phone....................................... 4-3
Connecting cellular phone ...................... 2-27
Connecting to Interactive
Voice Menu................................................. 5-21
Control buttons and touch
screen display............................................... 2-2
Controlling the rear system on the
front display............................................... 3-60
Current vehicle location........................... 6-59
Customer assistance .................................. 8-2
D
Deleting stored item................................. 6-53
Destination screen .................................... 6-17
Disc/USB memory device care
and cleaning................................................ 3-41
Display urgent traffic information ......... 5-6
Display View Bar....................................... 2-16
Displaying current vehicle location......... 6-6
Download application.............................. 5-29
Downloading All Information Feeds ... 5-22
During a call.................................................. 4-5
DVD player......................................... 3-5, 3-25
E
Editing route............................................... 6-37
Editing stored information .................... 6-50
Emergency support................................... 5-24
Example of how Vehicle Apps
is used........................................................... 5-34
F
Favorites...................................................... 4-13
Index
9-1